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• For Windows 7: Start the Communications Utility program and configure the camera settings as desired.

• For Windows 8.1, do one of the following:

– Configure the camera settings directly from the program that is using the camera. For more information,

see the help information system of the program.

– Click

Lenovo Settings

from the Start screen. Then click

Camera

. Follow the instructions on the

screen to configure the camera settings as desired.

Using a flash media card or a smart card

Your computer might have a media-card-reader slot or a smart-card-reader slot.

If your computer has a media-card-reader slot, it supports the following cards:

• MultiMediaCard (MMC)

• Secure Digital eXtended-Capacity (SDXC) card

• Secure Digital (SD) card

• Secure Digital High-Capacity (SDHC) card

Note:

Your computer does not support the CPRM feature for the SD card.

Attention:

• While transferring data to or from a flash media card, or a smart card, do not put your computer into sleep

or hibernation mode before the data transfer is completed; otherwise, your data could become damaged.

• Depending on the model, the computer might also have an integrated smart-card reader. Ensure that

you insert a correct type of smart card (as shown in figure A) into the smart-card reader. Do not insert
a non-support card or a card with slits (as shown in figure B and figure C) into the smart-card reader.
Otherwise, the smart card reader might get damaged.

Installing a flash media card or a smart card

Attention:

Before you start installing a card, touch a metal table or a grounded metal object. This action

reduces any static electricity from your body. The static electricity could damage the card.

To install a card, do the following:

1. Ensure that the card is correctly oriented.

2. Insert the card firmly into the 4-in-1 media card reader slot or smart card reader slot.

If the plug-and-play feature is not enabled for the installed flash media card, do the following to enable
the feature:

1. Open Control Panel.

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Summary of Contents for ThinkPad T450

Page 1: ...User Guide ThinkPad T450 ...

Page 2: ... 167 The latest Safety Warranty and Setup Guide and the Regulatory Notice are available on the Lenovo Support Web site at http www lenovo com UserManuals Second Edition February 2015 Copyright Lenovo 2015 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth i...

Page 3: ...ing the battery status 32 Charging the batteries 32 Maximizing the battery life 33 Managing the battery power 33 Power saving modes 33 Handling the battery 34 Connecting to the network 35 Ethernet connections 36 Wireless connections 36 Using an external display 39 Connecting an external display 39 Choosing a display mode 40 Changing display settings 40 Using audio features 41 Using the camera 41 U...

Page 4: ... Replacing the base cover assembly 113 Replacing the internal storage drive 115 Replacing a memory module 117 Replacing an M 2 wireless WAN card 118 Replacing the keyboard 121 Replacing the coin cell battery 128 Chapter 10 Troubleshooting computer problems 131 Diagnosing problems 131 Troubleshooting 131 Computer stops responding 131 Spills on the keyboard 132 Error messages 132 Beep errors 134 Mem...

Page 5: ... Recycling information for Japan 157 Recycling information for Brazil 158 Battery recycling information for Taiwan 159 Battery recycling information for the European Union 159 Battery recycling information for the United States and Canada 159 Appendix C Restriction of Hazardous Substances Directive RoHS 161 European Union RoHS 161 China RoHS 162 India RoHS 163 Turkish RoHS 163 Ukraine RoHS 163 App...

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Page 7: ...yboard by lifting your hands from the palm rest Protect yourself from the heat generated by the ac power adapter When the ac power adapter is connected to an electrical outlet and your computer it generates heat Extended contact with your body even through clothing may cause a skin burn Do not place the ac power adapter in contact with any part of your body while it is in use Never use it to warm ...

Page 8: ...the Lenovo Limited Warranty For more information see Warranty Information in the Safety Warranty and Setup Guide that comes with your computer Customer safety is important Our products are developed to be safe and effective However personal computers are electronic devices Power cords power adapters and other features can create potential safety risks that can result in physical injury or property...

Page 9: ...e protectors or power supplies that are cracked broken or damaged Signs of overheating smoke sparks or fire Damage to a battery such as cracks dents or creases discharge from a battery or a buildup of foreign substances on the battery A cracking hissing or popping sound or strong odor that comes from the product Signs that liquid has been spilled or an object has fallen onto the computer product t...

Page 10: ... in ways that can cause the cord to fray crack or crimp This can present a safety hazard Always route power cords so that they will not be walked on tripped over or pinched by objects Protect power cords and power adapters from liquids For instance do not leave your power cord or power adapter near sinks tubs toilets or on floors that are cleaned with liquid cleansers Liquids can cause a short cir...

Page 11: ...ectricity otherwise unstable voltage might damage your computer data or attached devices Some products are equipped with a three pronged plug This plug fits only into a grounded electrical outlet This is a safety feature Do not defeat this safety feature by trying to insert it into a non grounded outlet If you cannot insert the plug into the outlet contact an electrician for an approved outlet ada...

Page 12: ...iquid leakage or an explosion To avoid possible injury do the following Do not open dissemble or service any battery Do not crush or puncture the battery Do not short circuit the battery or expose it to water or other liquids Keep the battery away from children Keep the battery away from fire Stop using the battery if it is damaged or if you notice any discharge or the buildup of foreign materials...

Page 13: ...otebook computers can generate a significant amount of heat due to their compact size Always follow these basic precautions When your computer is turned on or the battery is charging the base the palm rest and some other parts may become hot Avoid keeping your hands your lap or any other part of your body in contact with a hot section of the computer for any extended length of time When you use th...

Page 14: ...ning storm Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet Connect to properly wired outlets any equipment that will be attached to this product Whenever possible use one hand only to connect or disconnect signal cables Never turn on a...

Page 15: ... be dangerous if the output of the headphone or earphone connectors do not comply with specifications of EN 50332 2 The headphone output connector of your computer complies with EN 50332 2 Sub clause 7 This specification limits the computer s maximum wide band true RMS output voltage to 150 mV To help protect against hearing loss ensure that the headphones or earphones you use also comply with EN ...

Page 16: ...rds associated with accessories sold with this product will expose you to lead a chemical known to the State of California to cause cancer and birth defects or other reproductive harm Wash hands after handling Save these instructions xiv User Guide ...

Page 17: ...tors and indicators This section introduces the computer hardware features to give you the basic information you will need to start using the computer Front view 1 Camera available on some models 2 Microphones 3 Power button 4 Fingerprint reader available on some models 5 TrackPoint pointing stick 6 ThinkPad trackpad 7 TrackPoint buttons 8 Screen multi touch screen available on some models 1 Camer...

Page 18: ... buttons do 3 Follow the instructions on the screen Note Use Lenovo programs for advanced power settings For Windows 7 Use the Power Manager program For Windows 8 1 Use the Lenovo Settings program For more information see Lenovo programs on page 14 4 Fingerprint reader available on some models Fingerprint authentication technology provides a simple and secure user access by associating your finger...

Page 19: ...ormation see Using audio features on page 41 2 Micro SIM card tray available on some models If your computer has a wireless wide area network WAN feature a micro subscriber identification module SIM card might be required to establish wireless WAN connections Depending on the country of delivery the SIM card might be already installed in the SIM card tray For more information see Installing or rep...

Page 20: ...links data is being transmitted Note If the computer is connected to a docking station use the Ethernet connector on the docking station instead of the one on the computer 6 Video graphics array VGA connector Use the VGA connector to connect the computer to a VGA compatible video device such as a VGA monitor Note If you attach the computer to a docking station use the VGA connector on the docking ...

Page 21: ...er and to ensure proper cooling especially the cooling of the microprocessor Note To ensure proper airflow do not place any obstacles in front of the fan louvers 4 Mini DisplayPort connector Use the mini DisplayPort connector to connect your computer to a compatible projector external monitor or high definition television This compact connector enables a plug and play setup and supports adapters t...

Page 22: ...reader slot available on some models Depending on the model the computer might have an integrated smart card reader Bottom view Note Depending on the model your computer might look slightly different from the illustration in this topic 1 Removable battery 2 Docking station connector available on some models 3 Speakers 4 Keyboard drainage holes 5 Emergency reset hole 1 Removable battery Use the com...

Page 23: ...liquid from your computer if you accidentally spill water or drink over the keyboard 5 Emergency reset hole If the computer stops responding and you cannot turn it off by pressing the power button remove the ac power adapter and insert a straightened paper clip into the emergency reset hole to reset the computer Chapter 1 Product overview 7 ...

Page 24: ... Fn Lock indicator shows the status of Fn Lock function For more information see Special keys on page 25 2 Speaker mute indicator When the speaker mute indicator is on the speakers are muted 3 Microphone mute indicator When the microphone mute indicator is on the microphones are muted 4 Camera status indicator When the camera status indicator is on the camera is in use 5 6 System status indicators...

Page 25: ...city label and the Genuine Microsoft label Machine type and model information The machine type and model label identifies your computer When you contact Lenovo for help the machine type and model information helps support technicians to identify your computer and provide faster service The following figure shows the location of the machine type and model of your computer Note Depending on the mode...

Page 26: ... models installed in your computer Note For the user replaceable wireless module ensure that you use only Lenovo authorized wireless modules for the computer Otherwise an error message will be displayed and the computer will beep when you turn on the computer Certificate of Authenticity information The Certificate of Authenticity label is provided on models that are licensed to use a Windows 7 ope...

Page 27: ...hardware If your computer model is licensed to use the Windows 8 1 Pro operating system that license contains downgrade rights which permit you to use the Windows 7 Professional operating system in place of the Windows 8 1 Pro operating system if you prefer For more information about the Genuine Microsoft label go to http www microsoft com en us howtotell Hardware aspx Depending on the computer mo...

Page 28: ...r display with the thin film transistor TFT technology Display size 355 6 mm 14 inches Display resolution 1600 by 900 Brightness control Integrated camera available on some models Integrated microphones Multi touch technology available on some models Keyboard 6 row keyboard backlight function on some models Function keys TrackPoint pointing device and trackpad Interface 4 in 1 digital media card r...

Page 29: ...altitudes above 2438 m 8000 ft Maximum temperature when operating under the unpressurized condition 31 3 C 88 F Note When you charge the battery its temperature must be at least 10 C 50 F Relative humidity Operating 8 to 95 at wet bulb 23 73 Storage 5 to 95 at wet bulb 27 81 If possible place your computer in a well ventilated and dry area without direct exposure to sunshine Attention Keep electri...

Page 30: ...program name or the icon name into the search box 2 Locate the program by the program name or the icon name and then click the program to launch it To access Lenovo programs from Control Panel do the following Note Some Lenovo programs might not be displayed in Control Panel To find these programs use Windows Search 1 Click Start Control Panel Change the view of Control Panel from Category to Larg...

Page 31: ...nd the program you need click the arrow icon to go to the Apps screen Find the desired program in the list or search for the program in the search box Note If you do not find the program you need go to Lenovo PC Experience Lenovo Tools Then you can find the program you need Depending on the model your computer might support the following Lenovo programs Note The available programs are subject to c...

Page 32: ...am enables you to connect the computer to the mobile broadband network through a supported wireless WAN card Power Manager Windows 7 The Power Manager program provides convenient flexible and complete power management for the computer It enables you to adjust your computer power settings to achieve the best balance between performance and power saving Recovery Media Windows 7 The Recovery Media pr...

Page 33: ...ording devices will be controlled by the microphone mute key on your computer By pressing the microphone mute key you can mute or unmute the recording devices that you have selected in the Lenovo Microphone Mute program SHAREit Windows 7 and Windows 8 1 The SHAREit program enables you to share files easily and rapidly across devices such as computers and smartphones even without any Internet conne...

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Page 35: ...help Automatic notification of free software and special promotional offers To register your computer with Lenovo go to http www lenovo com register and follow the instructions on the screen to register your computer If you are using a Windows 7 operating system you also can register your computer through the preinstalled Lenovo Product Registration program The program launches automatically after...

Page 36: ...protect the data stored on your computer For more information see the help information system of the program Before you dispose of the data on the hard disk drive or the solid state drive be sure to read the topic Notice on deleting data from your hard disk drive or solid state drive on page 72 How do I get connected in different locations To troubleshoot a wireless networking issue go to http www...

Page 37: ...he Start screen as your default startup screen remove the check from the When I sign in or close all apps on a screen go to the desktop instead of Start checkbox 4 Click OK to save the new setting Print the following sections and keep them with your computer in case you are unable to access this online help when necessary Installing a new operating system on page 75 Computer stops responding on pa...

Page 38: ... mouse wheel forward Function Zoom in Supported operating systems Windows 7 and Windows 8 1 Touch Put two or more fingers on an item and then rotate your fingers clockwise or counterclockwise supported only on some apps Mouse action If the app supports rotation click the rotation icon Function Rotate an item Supported operating systems Windows 7 and Windows 8 1 Touch Swipe in from the right edge M...

Page 39: ... operating system Windows 8 1 Touch Swipe in from the top or bottom edge of an open app Mouse action Right click anywhere on an open app Function View the app commands on an open app such as Copy Save and Delete depending on the app Supported operating system Windows 8 1 Touch Swipe in from the top edge to the bottom on an open app Mouse action From the top edge of the screen click hold and move t...

Page 40: ...cloth or a piece of absorbent cotton to remove fingerprints or dust from the multi touch screen Do not apply solvents to the cloth Gently wipe the screen using a top down motion Do not apply any pressure on the screen 24 User Guide ...

Page 41: ...s an icon on each key press Fn and the corresponding function key Note Alternatively you also can disable or enable the Fn lock function in the Keyboard Properties window See the Personalized keyboard section in Accessibility information on page 56 Mutes or unmutes the speakers When the speakers are muted the indicator on the F1 key is on If you mute the sound and turn off your computer the sound ...

Page 42: ...ard Fn S Has the same function as the SysRq key on the conventional keyboard Fn 4 Puts your computer into sleep mode To return to normal operation press the Fn key only Windows key On the Windows 7 operating system press the Windows key 1 to open the Start menu On the Windows 8 1 operating systems press the Windows key to switch between the current workspace and the Start screen You also can use t...

Page 43: ...he functions of a traditional mouse such as pointing clicking and scrolling The TrackPoint pointing device consists of the following four components 1 Pointing stick 2 Left click button primary click button 3 Right click button secondary click button 4 Scroll bar To use the TrackPoint pointing device refer to the following instructions Note Place your hands in the typing position and use your inde...

Page 44: ... use the trackpad to perform all the pointing clicking and scrolling functions of a traditional mouse The trackpad can be divided into two zones 1 Left click zone primary click zone 2 Right click zone secondary click zone To use the trackpad refer to the following instructions Point Slide one finger across the surface of the trackpad to move the pointer accordingly Left click Press the left click ...

Page 45: ... on the trackpad with one finger to select or open an item Two finger tap Tap anywhere on the trackpad with two fingers to display a shortcut menu Two finger scroll Put two fingers on the trackpad and move them in the vertical or horizontal direction This action enables you to scroll through the document Web site or apps Two finger rotate Put two fingers on the trackpad and rotate them clockwise o...

Page 46: ...from the left edge of the trackpad with one finger to display all the charms Customizing the ThinkPad pointing device You can customize the ThinkPad pointing device so you can use it more comfortably and efficiently For example you can choose to enable the TrackPoint pointing device the trackpad or both You also can disable or enable the touch gestures To customize the ThinkPad pointing device do ...

Page 47: ...ok computer use Power cord Connects the ac outlet and the ac power adapter Connecting to ac power To connect the computer to ac power do the following Attention Using an improper power cord might cause severe damage to your computer Note Ensure that you perform the actions in the order in which they are listed 1 Connect the power cord to the ac power adapter 2 Connect the ac power adapter to the p...

Page 48: ...ow a certain level three events occur the alarm goes off a message is displayed and the LCD turns off To enable the battery alarm do the following 1 Start the Power Manager program 2 Click the Global Power Settings tab 3 For Low battery alarm or Critically low battery alarm set the percentage of the power level and set the action Note If your computer enters sleep or hibernation mode when the batt...

Page 49: ...en blank mode for Windows 7 only The computer display requires considerable battery power To turn off the power to the display and make the computer enter screen blank mode right click the battery gauge icon in the windows notification area and select Power off display Sleep mode In sleep mode your work is saved to memory and then the solid state drive hard disk drive or hybrid drive and the compu...

Page 50: ...en click the Power Plan tab Then follow the instructions on the screen For instructions on how to start the Power Manager program see Lenovo programs on page 14 For Windows 8 1 Go to the desktop Right click the battery status icon in the Windows notification area and click Power Options Then click Change plan settings that is next to your power plan Follow the instructions on the screen Wireless o...

Page 51: ...battery or the buildup of foreign materials on the battery leads stop using the battery and obtain a replacement from the battery manufacturer DANGER Only recharge the battery strictly according to instructions included in the product documentation DANGER Do not put the battery in trash that is disposed of in landfills When disposing of the battery comply with local ordinances or regulations and y...

Page 52: ...n the 802 11 standards can connect to this type of network Your computer comes with a built in wireless network card and a configuration utility to help you establish wireless connections and monitor the connection status This enables you to stay connected to your network while you are at the office in a meeting room or at home with no need for a wired connection To establish a wireless LAN connec...

Page 53: ...o can check the Access Connections gauge the Access Connections status icon or the Access Connections wireless status icon in the Windows notification area Access Connections gauge status Power to the wireless radio is off or no signal Power to the wireless radio is on The signal strength of the wireless connection is poor To improve signal strength move your computer closer to the wireless access...

Page 54: ...ur computer away from your body Place your computer on a flat surface and open your computer lid to an angle of slightly more than 90 degrees Place your computer away from concrete or brick walls that might dampen cellular signals Best reception will be available near windows and other locations where cellular phone reception is the strongest Checking the wireless WAN connection status You can che...

Page 55: ...nstructions on the screen For more information refer to the Windows help information system and the Bluetooth help information system Using an external display You can use an external display such as a projector or a monitor to give presentations or to expand your workspace This topic introduces how to connect an external display choose display modes and change display settings Your computer suppo...

Page 56: ...tput press the display mode switching key and then select a display mode you prefer There are four display modes Disconnect Displays the video output only on your computer screen Note Depending on the situation you might see Disconnect PC screen only Computer only or Disconnect projector Duplicate Displays the same video output on both your computer screen and an external display Extend Extends th...

Page 57: ...gram To start the program go to Control Panel and click Hardware and Sound Realtek HD Audio Manager Using the camera If your computer has a camera you can use the camera to preview your video image and take a snapshot of your current image To start the camera do the following For Windows 7 Start the Communications Utility program See Accessing Lenovo programs on the Windows 7 operating system on p...

Page 58: ...h media card or a smart card do not put your computer into sleep or hibernation mode before the data transfer is completed otherwise your data could become damaged Depending on the model the computer might also have an integrated smart card reader Ensure that you insert a correct type of smart card as shown in figure A into the smart card reader Do not insert a non support card or a card with slit...

Page 59: ...ep mode or hibernation mode Otherwise the system might not respond when you try to resume operation To remove a card do the following 1 Click the triangular icon in the Windows notification area to show hidden icons Then right click the Safely Remove Hardware and Eject Media icon 2 Select the item you want to remove to stop the card 3 Press the card to eject it from your computer 4 Remove the card...

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Page 61: ...at Lenovo go to http www lenovo com essentials ThinkPad docking stations You can attach your computer to a supported docking station to expand working capability Depending on the model your computer might support the following docking stations ThinkPad Basic Dock ThinkPad Pro Dock ThinkPad Ultra Dock ThinkPad USB 3 0 Dock ThinkPad Basic USB 3 0 Dock CAUTION When the computer is attached to a docki...

Page 62: ...ector on your computer when you attach the docking station 4 Docking station connector Used to attach your computer Rear view 1 Always On USB connector Used to connect devices that are compatible with USB 2 0 or charge some mobile digital devices and smartphones when your computer is in sleep or hibernation mode 2 USB 2 0 connectors Used to connect devices that are compatible with USB 2 0 3 USB 3 ...

Page 63: ...ton to turn on or turn off the computer 2 Key lock indicator This indicator turns on when the system lock key is in the locked position 3 Docking status indicator This indicator turns on when your computer is docked 4 Eject button Press the eject button to release the computer from the docking station 5 Sliding adjuster Use the sliding adjuster as a guide to align the docking station connector on ...

Page 64: ...ector Used to connect the ac power adapter 6 DisplayPort connector Used to attach a high performance monitor a direct drive monitor or other devices that use a DisplayPort connector 7 DVI connector Used to connect a monitor that supports Digital Visual Interface DVI connection Note The DVI connector provides a digital interface only This connector can only be used with a computer that supports DVI...

Page 65: ...e locked position 3 Docking status indicator This indicator turns on when your computer is docked 4 Eject button Press the eject button to release the computer from the docking station 5 Sliding adjuster Use the sliding adjuster as a guide to align the docking station connector on your computer when you attach the docking station 6 Docking station connector Used to attach your computer 7 System lo...

Page 66: ...er adapter 6 DisplayPort connectors Used to attach a high performance monitor a direct drive monitor or other devices that use a DisplayPort connector 7 HDMI connector Used to connect a high definition television 8 DVI connector Used to connect a monitor that supports Digital Visual Interface DVI connection Note The DVI connector provides a digital interface only This connector can only be used wi...

Page 67: ...stem lock key is turned to the unlocked position horizontal 3 Align the top left corner of the computer with the position mark of the docking station Attach your computer to the docking station vertically until you hear a click 1 Then turn the system lock key to the locked position 2 4 Check the docking status indicator If the docking status indicator is not turned on it indicates that your comput...

Page 68: ...mputer moves up Then grasp both sides of the computer to remove it Guidelines on connecting multiple external displays to a docking station You can connect multiple external displays to a supported ThinkPad docking station To ensure that the multiple displays work correctly observe the following guidelines and connect the displays to appropriate connectors Do not use the connectors as shown in the...

Page 69: ...computer display can work at the same time As a result if you connect three external displays to the ThinkPad Ultra Dock the display connected to the VGA connector will not work when your computer display is on When the computer display is off When the computer display is on Chapter 3 Enhancing your computer 53 ...

Page 70: ...ect button of the docking station is locked and you cannot remove your computer The key lock indicator is on when the eject button is locked The security cable is locked When the key is in position 2 the eject button of the docking station is unlocked and you can remove your computer The key lock indicator is off when the eject button is unlocked The security cable is locked 54 User Guide ...

Page 71: ...st information and technology to our customers with disabilities Refer to our accessibility information which outlines our efforts in this area See Accessibility information on page 56 Ergonomic information Working in the virtual office might mean adapting to frequent changes in your environment For example adapting to the surrounding light sources proper seating and the placement of your computer...

Page 72: ...vice Comfort Observe the following guidelines to achieve greater comfort and improve performance Active sitting and rest breaks The longer you sit and work with your computer the more important it is to observe your working posture Follow Ergonomic information on page 55 and practice active sitting to avoid discomfort associated with your working postures Making minor voluntary postural changes an...

Page 73: ... Use the computer without a display and then select Turn on Audio Description Narrator Narrator is a screen reader that reads what is displayed on the screen aloud and describes events like error messages To open Narrator do the following For Windows 7 Click the Start button Then type Narrator into the search field In the list of results click Narrator For Windows 8 1 Click the Search icon on the ...

Page 74: ...fier to help visually impaired people use the computer more comfortably Magnifier is a useful utility that enlarges part or all of your screen so that you can see the words and images better Magnifier is part of the Ease of Access Center To open Magnifier do the following For Windows 7 Click the Start button click All Programs Accessories Ease of Access and then click Magnifier For Windows 8 1 Cli...

Page 75: ...n Sticky Keys on or off Num Lock for five seconds Turn Toggle Keys on or off Left Alt Left Shift Num Lock Turn Mouse Keys on or off Left Alt Left Shift PrtScn or PrtSc Turn High Contrast on or off For more information go to http windows microsoft com and then type any of the following keywords for searching keyboard shortcuts access keys key combinations shortcut keys On Screen Keyboard If you pre...

Page 76: ...omputer controls connectors and indicators on page 1 Smart latches The smart latches on some ThinkPad notebook computer lid and the removable battery enable you to open your computer lid and remove the removable battery using only one hand with physical strength of less than 22 2 N Documentation in accessible formats Lenovo provides electronic documentation in accessible formats Lenovo electronic ...

Page 77: ...er at all times to prevent theft Consider bringing an electrical adapter for use in an airplane or automobile If you carry an ac power adapter detach the ac cord from it to avoid damaging the cord Travel tips on airplanes If you carry your computer into an airplane take note of the following tips If you intend to use your computer or wireless services such as Internet and Bluetooth check with the ...

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Page 79: ...sleep mode Note If a Windows password has been set you will be prompted to enter it Typing passwords When this icon is displayed type a power on password or a supervisor password When this icon is displayed type a user hard disk password To type a master hard disk password press F1 When the icon changes to type the master hard disk password Note To return to the icon press F1 again Power on passwo...

Page 80: ...or password The supervisor password protects the system information stored in the ThinkPad Setup program If you have set a supervisor password no one can change the configuration of the computer without the password It provides the following security features If only a supervisor password is set a password prompt is displayed when you try to start the ThinkPad Setup program Unauthorized users cann...

Page 81: ... a In the Enter Current Password field type the current supervisor password and press Enter b In the Enter New Password field type the new supervisor password and press Enter then retype the password in the Confirm New Password field and press Enter To remove a password do the following a In the Enter Current Password field type the current supervisor password and press Enter b Leave the Enter New...

Page 82: ...ord in the Enter New Password field and press Enter b In the Confirm New Password field retype the password you just entered and press Enter If you select User Master do the following a First set a user hard disk password When a message window prompts you to set the user hard disk password press Enter to continue Type your new user hard disk password in the Enter New Password field and press Enter...

Page 83: ... hard disk passwords You can set the minimum length of a hard disk password through the Security menu If you set a hard disk password of over seven characters the hard disk drive can be used only with a computer that can recognize a hard disk password of over seven characters If you then install the hard disk drive in a computer that cannot recognize a hard disk password that contains more than se...

Page 84: ...n your computer even if your computer is lost or stolen BitLocker works by encrypting all user and system files including the swap and hibernation files BitLocker uses a Trusted Platform Module to provide enhanced protection for your data and to ensure early boot component integrity A compatible TPM is defined as a V1 2 TPM To check the BitLocker status go to Control Panel and click System and Sec...

Page 85: ...le the security chip by doing the following Do not clear the security chip If you do the functions assigned to the keys will be erased Do not disable the security chip If you do Client Security Solution will not work If the security chip is removed or replaced or a new one has been added the computer will not start You will hear four cycles of four beeps each or you will see error message 0176 or ...

Page 86: ...Your fingerprint is enrolled successfully Note It is recommended that you enroll more than one fingerprint in case of any injuries to your fingers Swiping your finger over the fingerprint reader To swipe your finger over the fingerprint reader do the following 1 Placethe top joint of your fingeron the sensor 2 Apply light pressure and swipe your finger toward youacross the reader in one smooth mot...

Page 87: ...t take your computer to a Lenovo authorized servicer or a marketing representative to have the password canceled If you forget your hard disk password Lenovo cannot reset your password or recover data from the hard disk drive You must take your computer to a Lenovo authorized servicer or a marketing representative to have the hard disk drive replaced Proof of purchase is required and a fee will be...

Page 88: ...injured Your finger is stained with dirt mud or oil The surface of your finger is different from when you enrolled your fingerprint Your finger is wet A finger is used that has not been enrolled To improve the situation try the following Clean or wipe your hands to remove any excess dirt or moisture from the fingers Enroll and use a different finger for authentication If your hands are dry apply l...

Page 89: ...e Lenovo provides the Secure Data DisposalTM tool Go to http www lenovo com support to download these tools If an Encryption hybrid drive Encryption solid state drive or a Disk Encryption hard disk drive is supported and installed in your computer you can logically dispose of all the data on the drive in a short time by erasing the cryptographic key The data encrypted with the old key is not physi...

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Page 91: ... the C SWTOOLS OSFIXES directory The device drivers are in the C SWTOOLS DRIVERS directory The preinstalled programs are in the C SWTOOLS APPS directory 2 Start the ThinkPad Setup program See Using the ThinkPad Setup program on page 77 3 Select Startup UEFI Legacy Boot Then do one of the following To install the Windows 7 32 bit operating system select Legacy Only or Both To install the Windows 7 ...

Page 92: ...he ThinkPad Setup program See Using the ThinkPad Setup program on page 77 2 Select Startup Boot to display the Boot Priority Order submenu 3 Select the drive that contains the Windows 8 1 operating system installation program for example USB HDD 4 Press F10 A Setup Confirmation window is displayed Click Yes to save the configuration and exit the ThinkPad Setup program 5 Connect the drive that cont...

Page 93: ...he device drivers in the C SWTOOLS DRIVERS directory on your hard disk drive or solid state drive For more information see Reinstalling preinstalled programs and device drivers on page 103 Using the ThinkPad Setup program The ThinkPad Setup program enables you to select various setup configurations for your computer through configuring the BIOS To configure the BIOS of your computer do the followi...

Page 94: ...are Version Machine Type Model System unit serial number System board serial number Asset Tag CPU Type CPU Speed Installed memory UUID MAC Address Internal LAN Preinstalled operating system license UEFI Secure Boot OA3 ID OA2 Config menu To change the configuration of your computer select the Config tab from the ThinkPad Setup menu The following table lists the Config menu items Default values are...

Page 95: ...etwork Stack for UEFI Only boot mode or Both with UEFI first Disabled Enabled Enable or disable Internet Protocol Version 6 IPv6 network stack for UEFI environment UEFI PXE Boot Priority for UEFI Only boot mode and Both boot mode with UEFI first boot mode and IPv6 and IPv4 stacks are both enabled IPv6 First IPv4 First Select network stack priority for UEFI PXE boot USB UEFI BIOS Support Disabled E...

Page 96: ...ables and hides the USB 3 0 controller and USB 3 0 connectors will work as USB 2 0 connectors TrackPoint Disabled Enabled Enable or disable the built in TrackPoint pointing device Note If you want to use an external mouse select Disabled Trackpad Disabled Enabled Enable or disable the built in trackpad Note If you want to use an external mouse select Disabled Keyboard Mouse Fn and Ctrl Key swap Di...

Page 97: ...ds 3 seconds 5 seconds 10 seconds This option defines the amount of time to extend the boot process in seconds The system cannot detect some external monitors during boot because they need a few seconds to be ready Try this option if the monitor being used does not display the boot screen Intel SpeedStep technology Disabled Enabled Mode for AC Maximum Performance Battery Optimized Mode for Battery...

Page 98: ...s attached If the system is in hibernate state the system resumes normal operation If you select Disabled the system is not powered on nor resumed when the ac power adapter is attached Intel Rapid Start Technology Disabled Enabled Enter after Immediately 1 minute 2 minutes 5 minutes 10 minutes 15 minutes 30 minutes 1 hour 2 hours 3 hours To use this feature a special partition on the solid state d...

Page 99: ...provided in Management Engine BIOS Extension MEBx Setup If you select Permanently Disabled you will never be able to enable it again Be cautious when you want to use this option Note You can enter the MEBx Setup menu by pressing the Ctrl P key combination in the Startup Interrupt Menu window To display the Startup Interrupt Menu window press the black button or Enter key during the power on self t...

Page 100: ...age 64 Lock UEFI BIOS Settings Disabled Enabled Enable or disable the function that protects items in ThinkPad Setup from being changed by a user who does not have the supervisor password By default this is set to Disabled If you set the supervisor password and enable this function no one but you can change the items in ThinkPad Setup Password at Unattended Boot Disabled Enabled If you select and ...

Page 101: ...or a supervisor password if you have selected High enter a supervisor password Password Authentication Disabled Enabled Enable or disable password authentication This item is available when high security mode is selected Fingerprint Reset Fingerprint Data Enter This option is used to erase all fingerprint data stored in the fingerprint reader and reset settings to the factory state As a result any...

Page 102: ...Reporting BIOS text string SMBIOS Reporting SMBIOS data CMOS Reporting and NVRAM Reporting are always enabled to enhance system security Note These items are displayed only if you have selected Active or Enabled for the Security Chip option Clear Security Chip Enter Clear the encryption key Note This item is displayed only if you have selected Active or Enabled for the Security Chip option Intel T...

Page 103: ...zation Intel VT d Feature Disabled Enabled Intel VT d stands for Intel Virtualization Technology for Directed I O When enabled a VMM can utilize the platform infrastructure for I O virtualization Ethernet LAN Disabled Enabled If you select Enabled you can use the Ethernet LAN device Wireless LAN Disabled Enabled If you select Enabled you can use the Wireless LAN connection Wireless WAN Disabled En...

Page 104: ...etup Mode This option is used to clear the current platform key and put the system into Setup Mode You can install your own platform key and customize the Secure Boot signature databases in Setup Mode Secure Boot mode will be set to Custom Mode Restore Factory Keys This option is used to restore all keys and certificates in Secure Boot databases to factory defaults Any customized Secure Boot setti...

Page 105: ...rn on all of the computers in a LAN remotely by use of network management software UEFI Legacy Boot Both UEFI Legacy Boot Priority UEFI First Legacy First UEFI Only Legacy Only CSM Support for UEFI Only Yes No Select system boot capability Both Select priority of boot options between UEFI and Legacy UEFI Only The system will boot from the UEFI enabled operating system Legacy Only The system will b...

Page 106: ...rd the changes Save Changes Save the changes Updating the UEFI BIOS The UEFI BIOS is the first program that the computer runs when the computer is turned on The UEFI BIOS initializes the hardware components and loads the operating system and other programs You can update the UEFI BIOS by starting your computer from a flash update optical disc or a flash update program running in the Windows enviro...

Page 107: ...work and the LAN traffic is kept to a minimum It saves time and increases productivity Note If the computer is turned on through Wake on LAN the computer starts follow the Network Boot sequence Asset ID EEPROM The Asset ID EEPROM contains information about the computer configuration and the serial numbers of the key components It also includes a number of blank fields where you can record informat...

Page 108: ...to make it as the top boot priority 4 Press F10 A Setup Confirmation window is displayed Click Yes to save the configuration and exit the ThinkPad Setup program Note You can press F9 to restore to the factory default settings Checking the requirements for flash updates A network administrator can update the programs on your computer from a management console if the following requirements are met T...

Page 109: ... disk space uninstall unused programs Note You also might want to look for program duplication or overlapping versions Clean out your Inbox Sent and Trash folders from your e mail client program Back up your data at least once a week If critical data is present it is a good idea to perform a daily backup operation Lenovo has many backup options available for your computer Rewritable optical drives...

Page 110: ...driver for a component if you notice poor performance from that component or if you added a new component This might eliminate the driver as the potential cause of a problem Getting the latest drivers from the Web site You can download and install updated device drivers from the Lenovo Web site by doing the following 1 Go to http www lenovo com ThinkPadDrivers 2 Select the entry for your computer ...

Page 111: ...c charge An electrostatic charge above a certain limit however can increase the risk of ESD Therefore when using the computer close to an appliance that can produce negative ions give special attention to the following Avoid directly exposing your computer to the air from an appliance that can produce negative ions Keep your computer and peripherals as far as possible from such an appliance Wherev...

Page 112: ...following conditions gently clean the surface of the fingerprint reader with a dry soft lint free cloth The surface of the fingerprint reader is dirty or stained The surface of the fingerprint reader is wet The fingerprint reader often fails to enroll or authenticate your fingerprint Register your computer Register your ThinkPad computer with Lenovo at http www lenovo com register For more informa...

Page 113: ...r Cleaning your computer display To clean the computer display do the following 1 Gently wipe the display with a dry soft lint free cloth If you see a scratchlike mark on your display it might be a stain transferred from the keyboard or the TrackPoint pointing stick when the cover was pressed from the outside 2 Wipe or dust the stain gently with a soft dry cloth 3 If the stain remains moisten a so...

Page 114: ...98 User Guide ...

Page 115: ...ck up software programs ThinkVantage Rescue and Recovery version 4 52 or later Acronis True Image 2010 or later Paragon Backup Recovery 10 Suite or later Paragon Backup Recovery 10 Home or later Creating and using recovery media You can create recovery media as backups for the Windows recovery environment and the Windows recovery image If you cannot start the computer you can use recovery media to...

Page 116: ...eated successfully Using recovery media If you cannot start your computer or if you cannot start the Windows recovery image on your computer use recovery media to recover your computer To use recovery media do the following Note Ensure that your computer is connected to ac power 1 Turn on or restart the computer Before the Windows operating system starts repeatedly press the F12 key The Boot Menu ...

Page 117: ...en if you cannot start the Windows operating system You can perform the following recovery operations from the Rescue and Recovery workspace Rescue files from your hard disk drive or from a backup The Rescue and Recovery workspace enables you to locate files on your hard disk drive and transfer them to a network drive or other recordable media such as a USB device or a disc This solution is availa...

Page 118: ...nstalled If you need to recover or reinstall your Microsoft Office programs you must use the Microsoft Office CD These discs are provided only with computers preinstalled with Microsoft Office Creating and using a rescue medium With a rescue medium such as a disc or a USB hard disk drive you can recover the computer from failures that prevent you from gaining access to the Rescue and Recovery work...

Page 119: ...ons that enable you to reinstall selected factory installed programs and device drivers Reinstalling preinstalled programs To reinstall selected programs do the following 1 Turn on your computer 2 Go to the C SWTOOLS directory 3 Open the APPS folder The folder contains several subfolders named for the various preinstalled applications 4 Open the subfolder for the program you are reinstalling 5 Dou...

Page 120: ...88 for detailed information about temporarily or permanently changing the startup device sequence For more information about the Setup Utility program see Using the ThinkPad Setup program on page 77 It is important to create a rescue medium and a set of recovery media as early as possible and store them in a safe place for future use Recovery overview for the Windows 8 1 operating systems This sec...

Page 121: ...gs Using the advanced startup options With the advanced startup options you can change the firmware settings of the computer change the startup settings of the Windows operating system start the computer from an external device or restore the Windows operating system from a system image To use the advanced startup options do the following 1 Move your pointer to the top right or bottom right corner...

Page 122: ...uter if the recovery partition on your computer is damaged 5 Connect a proper USB drive then click Next 6 Click Create in the Recovery Drive window The creation of the recovery media starts 7 When the creation of the recovery media finishes do one of the following To keep the recovery partition on your computer click Finish To delete the recovery partition on your computer click Delete the recover...

Page 123: ...For more information about the recovery solutions provided by the Windows 8 1 operating systems go to http go microsoft com fwlink LinkID 263800 Chapter 8 Recovery overview 107 ...

Page 124: ...108 User Guide ...

Page 125: ...se static electricity to build up around you Always handle components carefully Handle adapters memory modules and other circuit boards by the edges Never touch exposed circuitry Prevent others from touching components When you install a static sensitive option or CRU touch the static protective package that contains the part to a metal expansion slot cover or other unpainted metal surface on the ...

Page 126: ...t supported by this system and will not charge Please replace the battery with the correct Lenovo battery for this system DANGER If the rechargeable battery is incorrectly replaced there is danger of an explosion The battery contains a small amount of harmful substances To avoid possible injury Replace only with a battery of the type recommended by Lenovo Keep the battery pack away from fire Do no...

Page 127: ...ation on page vi Micro SIM card is a small plastic card with an Integrated Circuit IC chip mounted on one side of the card If your computer supports wireless WAN connections your computer might require a micro SIM card to establish wireless WAN connections Some computer models might be shipped with a micro SIM card either installed in the computer or as part of the shipping contents If your comput...

Page 128: ...ened paper clip into the hole in the micro SIM card tray 1 The micro SIM card tray ejects 2 Then pull the micro SIM card tray out of the computer 5 To install a micro SIM card go to step 5 If you are replacing a micro SIM card gently take the micro SIM card out of the tray 6 Install a new micro SIM card into the tray in the exact orientation as shown 112 User Guide ...

Page 129: ...g on the model your computer might look slightly different from the illustrations in this topic To replace the base cover assembly do the following 1 Disable the built in battery See Disabling the built in battery on page 109 2 Close the computer display and turn the computer over 3 Remove the removable battery See Replacing the removable battery on page 110 4 Loosen the screws that secure the bas...

Page 130: ...ry See Replacing the removable battery on page 110 8 Turn the computer over again Connect the ac power adapter and all cables Note If you remove the base cover assembly when your computer has the battery pack installed or is connected to ac power there might be a risk of short circuits Besides the computer will not start after you reinstall the base cover assembly To start the computer disconnect ...

Page 131: ...terial such as soft cloth that absorbs any physical shocks Do not apply pressure to the cover of the internal storage drive Do not touch the connector Before removing the internal storage drive make a backup copy of all the information on it and then turn off the computer Never remove the internal storage drive while the computer is operating in sleep mode or in hibernation mode To replace the int...

Page 132: ...rive Then attach the bracket to the new internal storage drive 8 Insert the new storage drive 1 and then pivot it downward 2 Ensure that the new storage drive is seated in place 9 Install the screw to secure the internal storage drive 116 User Guide ...

Page 133: ...erating speed of the memory module has dependency on the system configuration In some conditions the memory module in your computer might not be able to operate at the maximum speed Attention Before you start installing a memory module touch a metal table or a grounded metal object This action reduces any static electricity from your body Static electricity could damage the memory module To replac...

Page 134: ...be moved easily Attention Do not touch the contact edge of the memory module Otherwise the memory module might get damaged 7 Reinstall the base cover assembly See Replacing the base cover assembly on page 113 8 Reinstall the removable battery See Replacing the removable battery on page 110 9 Turn the computer over again Connect the ac power adapter and all cables Replacing an M 2 wireless WAN card...

Page 135: ...could damage the card Some computers might come with an M 2 wireless WAN card To replace the wireless WAN card do the following 1 Disable the built in battery See Disabling the built in battery on page 109 2 Close the computer display and turn the computer over 3 Remove the removable battery See Replacing the removable battery on page 110 4 Remove the base cover assembly See Replacing the base cov...

Page 136: ... from the secured position and pivots upward 7 Carefully remove the wireless WAN card out of the slot 8 Align the notched edge of the new wireless WAN card with the key in the slot Then carefully insert the card into the slot 120 User Guide ...

Page 137: ...lacing the base cover assembly on page 113 12 Reinstall the removable battery See Replacing the removable battery on page 110 13 Turn the computer over again Connect the ac power adapter and all cables Replacing the keyboard Before you start print these instructions Read the Important safety information first see Important safety information on page vi DANGER During electrical storms do not perfor...

Page 138: ...ilt in battery See Disabling the built in battery on page 109 2 Remove the removable battery See Replacing the removable battery on page 110 3 Find the keyboard multi tool in the shipping package of the new keyboard The following illustration shows a keyboard multi tool 4 Unlock the keyboard frame Note Depending on the model your computer might look slightly different from the illustrations in thi...

Page 139: ...Note Do not press and hold the keys while sliding the keyboard frame otherwise the keyboard frame cannot be moved 6 Use the cross end of the multi tool to loosen the screws 7 Pivot the keyboard slightly upward as shown by the arrow 1 until you can see the connectors on the bottom side of the keyboard Then turn over the keyboard as shown by the arrow 2 Chapter 9 Replacing devices 123 ...

Page 140: ...8 Put the keyboard on the palm rest and detach the connectors Then remove the keyboard To install the new keyboard do the following 124 User Guide ...

Page 141: ...rn over the keyboard 2 Insert the keyboard into the keyboard bezel as shown Ensure that the rear edge of the keyboard the edge that is close to the computer display is under the frame of the keyboard bezel Chapter 9 Replacing devices 125 ...

Page 142: ...d completely Otherwise reveal the screw heads by sliding the keyboard frame forward with the flat end of the keyboard multi tool 4 Tighten the screws with the cross end of the keyboard multi tool to secure the keyboard in place 126 User Guide ...

Page 143: ...ding the keyboard frame otherwise the keyboard frame cannot be moved 6 Insert the flat end of the keyboard multi tool into the sides of the keyboard as shown to push the keyboard frame backward Ensure that there is no gap between the keyboard frame and keyboard bezel Note Do not press and hold the keys while sliding the keyboard frame otherwise the keyboard frame cannot be moved Chapter 9 Replacin...

Page 144: ...Lenovo Keep the battery away from fire Do not expose it to excessive heat Do not expose it to water or rain Do not short circuit it Do not drop crush or puncture the battery or make it subject to strong forces Battery abuse or mishandling can cause the battery to overheat which can cause gasses or flame to vent from the battery pack or coin cell battery To replace the coin cell battery do the foll...

Page 145: ...e cover assembly on page 113 8 Reinstall the removable battery See Replacing the removable battery on page 110 9 Turn the computer over again Connect the ac power adapter and all cables to the computer 10 Turn on the computer and enter the ThinkPad Setup program Then reset the date and time Chapter 9 Replacing devices 129 ...

Page 146: ...130 User Guide ...

Page 147: ...e to restore the hard disk drive to the factory default state For more information see Performing backup and recovery operations on page 100 To run the Lenovo Solution Center program see Lenovo programs on page 14 For additional information refer to the Lenovo Solution Center help system Note If you are unable to isolate and repair the problem yourself after running Lenovo Solution Center program ...

Page 148: ...t liquids conduct electricity liquid spilled on the keyboard could create numerous short circuits potentially causing irreparable damage to your computer If you spill something on your computer Attention Be sure that no liquid creates a short circuit between you and the ac power adapter if in use Although you might lose some data or work by turning off the computer immediately leaving the computer...

Page 149: ... Setup Message 1802 Unauthorized network card is plugged in Power off and remove the network card Solution The wireless network card is not supported on this computer Remove it Message 1820 More than one external fingerprint readers are attached Solution Power off and remove all but the reader that you set up within your main operating system Message 2100 Detection error on HDD0 Main HDD Solution ...

Page 150: ...s and pause TCG compliant functionality related problem might be the TPM initialization failure Continue with the boot process and call the Lenovo service center for technical support Memory module problems Print these instructions now and keep the instructions with your computer for reference later If your memory module is not operating properly check the following items 1 Verify that the memory ...

Page 151: ...software that is necessary for your network environment Check with your LAN administrator for the necessary networking software Problem The adapter stops working for no apparent reason Solution The network driver files might be corrupt or missing Update the driver by referring to the previous solution for the procedure to make sure that the correct device driver is installed Problem My computer is...

Page 152: ...d click the Set Default button If you are using an AV profile select Stereo Audio and click the Set Default button 4 Click OK to close the Sound window Problem PIM items sent from the Windows 7 operating systems cannot be received correctly into the address book of any other Bluetooth enabled device Solution The Windows 7 operating system sends PIM items in XML format but most Bluetooth enabled de...

Page 153: ...most common problems with displays and multimedia devices including the computer display the external monitor audio devices and the optical drive Computer screen problems Problem The screen is blank Solution Do the following Press the display mode switching key to bring up the image If you are using the ac power adapter or using the batteries and the battery status icon shows that the batteries ar...

Page 154: ...viced Problem The screen stays on even after you turn off your computer Solution Press and hold the power button for four seconds or more to turn off your computer then turn it on again Problem Missing discolored or bright dots appear on the screen every time you turn on your computer Solution This is an intrinsic characteristic of the TFT technology Your computer display contains multiple thin fi...

Page 155: ...Do one of the following Touch the TrackPoint pointing device or the trackpad or press a key to exit the screen saver Press the power button to resume the computer from sleep or hibernation mode External monitor problems Problem The external monitor is blank Solution To bring up the image press F7 and select the desired monitor If the problem persists do the following 1 Connect the external monitor...

Page 156: ...ying stop the playback close the program and then change the display output location Problem The screen position on the external monitor is incorrect when that monitor is set for a high resolution Solution Sometimes when you use a high resolution such as 1600x1200 the image is shifted to left or right on the screen To correct this first make sure that your external monitor supports the display mod...

Page 157: ...Note For more information about controlling volume see the Windows online help Problem A volume or balance slider cannot be moved Solution The slider might be grayed out This means that its position is fixed by the hardware and cannot be changed Problem The volume sliders do not stay in place when some audio programs are used Solution It is normal for the sliders to change position when certain so...

Page 158: ...recharge the built in battery Problem The operating time for a fully charged built in battery is short Solution Discharge and recharge the built in battery If your battery operating time is still short call Lenovo Customer Service Center to have it serviced Problem The computer does not operate with a fully charged built in battery Solution The surge protector in the built in battery might be acti...

Page 159: ...ng and holding the power button for four seconds or more If the system is still not reset remove the ac power adapter and reset the system by inserting one end of a needle or a straightened paper clip into the emergency reset hole To locate the emergency reset hole refer to Bottom view on page 6 Boot problems Print these instructions now and keep them with your computer for reference later If you ...

Page 160: ...mputer is in power off state or in hibernation mode Connect the ac power adapter to the computer then press the power button to resume operation If the system still does not return from sleep mode your system might stop responding and you might not be able to turn off the computer In this case you need to reset the computer If you have not saved your data it might be lost To reset the computer pre...

Page 161: ...lication Check that your computer has the minimum required memory to run the application Refer to the manuals supplied with the application Check the following The application is designed to operate with your operating system Other applications run correctly on your computer The necessary device drivers are installed The application works when it is run on some other computer If an error message i...

Page 162: ...does not start when you try to turn it on and does not respond when you try to resume operation Solution Make sure that The ac power adapter is connected to the docking station The computer is securely attached to the docking station 146 User Guide ...

Page 163: ...r computer Recording problem symptoms and details Collect the answers to the questions below before you call for help Then you will be able to get help as quickly as possible What is the problem Is it continuous or intermittent Is there an error message What is the error code if any What operating system are you using Which version Which software programs were running at the time of the problem Ca...

Page 164: ...ing information or the diagnostic programs might tell you that you need additional or updated device drivers or other software You can get the latest technical information and download device drivers and updates from the Lenovo Web site at http www lenovo com support Lenovo Support Web site Technical support information is available on the Lenovo Support Web site at http www lenovo com support Thi...

Page 165: ...umbers of your computer monitor and other components or your proof of purchase Description of the problem Exact wording of any error messages Hardware and software configuration information for your system Telephone numbers For a list of the Lenovo Support phone numbers for your country or region go to http www lenovo com support phone or refer to the Safety Warranty and Setup Guide that comes wit...

Page 166: ...150 User Guide ...

Page 167: ...rts the following profiles Note Depending on the Bluetooth card and the operating system you use some profiles might not be available Advanced Audio Distribution Profile A2DP Audio Video Control Transport Protocol AVCTP Audio Video Distribution Transport Protocol AVDTP A V Remote Control Profile AVRCP Basic Imaging Profile BIP Basic Printing Profile BPP Dial Up Networking Profile DUN File Transfer...

Page 168: ...cards might be restricted by the proprietor of the building or responsible representatives of the organization These situations and areas might for example include Using the integrated wireless cards on board of airplanes in hospitals or near petrol stations blasting areas with electro explosive devices medical implants or body worn electronic medical devices such as pace makers In any other envir...

Page 169: ...n a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which ...

Page 170: ...Bratislava Slovakia German Class B compliance statement Deutschsprachiger EU Hinweis Hinweis für Geräte der Klasse B EU Richtlinie zur Elektromagnetischen Verträglichkeit Dieses Produkt entspricht den Schutzanforderungen der EU Richtlinie 2004 108 EG früher 89 336 EWG zur Angleichung der Rechtsvorschriften über die elektromagnetische Verträglichkeit in den EU Mitgliedsstaaten und hält die Grenzwer...

Page 171: ...chutzanforderungen nach EN 55024 und EN 55022 Klasse B Korea Class B compliance statement Japan VCCI Class B compliance statement Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase Lenovo product service information for Taiwan Eurasian compliance mark Brazil regulatory notice Ouvir sons com mais de 85 decibéis por longos...

Page 172: ...156 User Guide ...

Page 173: ...er put in the established collection systems for reclaiming these end of life products Users of electrical and electronic equipment EEE with the WEEE marking must not dispose of end of life EEE as unsorted municipal waste but use the collection framework available to them for the return recycle and recovery of WEEE and to minimize any potential effects of EEE on the environment and human health du...

Page 174: ...e disposal operator and follow their instructions Disposal of a lithium battery must comply with local ordinances and regulations Disposing of a disused battery pack from Lenovo notebook computers Your Lenovo notebook computer has a lithium ion battery pack or a nickel metal hydride battery pack If you are a company employee who uses a Lenovo notebook computer and need to dispose of a battery pack...

Page 175: ...6 66 EC batteries and accumulators are labeled to indicate that they are to be collected separately and recycled at end of life The label on the battery may also include a chemical symbol for the metal concerned in the battery Pb for lead Hg for mercury and Cd for cadmium Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste but use the coll...

Page 176: ...160 User Guide ...

Page 177: ... 3 January 2013 meet the requirements of Directive 2011 65 EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment RoHS recast or RoHS 2 For more information about Lenovo progress on RoHS go to http www lenovo com social_responsibility us en RoHS_Communication pdf Copyright Lenovo 2015 161 ...

Page 178: ...China RoHS 162 User Guide ...

Page 179: ...Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment EEE Ukraine RoHS Appendix C Restriction of Hazardous Substances Directive RoHS 163 ...

Page 180: ...164 User Guide ...

Page 181: ... of energy an integral part of your day to day operations To help in this endeavor Lenovo has preset the following power management features to take effect when the computer has been inactive for a specified length of time Power plan Energy Saver settings when plugged into ac power Turn off the display After 10 minutes Put the computer into sleep After 20 minutes Advanced power settings Turn off h...

Page 182: ...nager window expand Network adapters 4 Right click your network adapter device and click Properties 5 Click the Power Management tab 6 Clear the Allow this device to wake the computer check box 7 Click OK 166 User Guide ...

Page 183: ...e publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Len...

Page 184: ...ration in the U S and or other countries Microsoft Windows BitLocker and Direct3D are trademarks of the Microsoft group of companies Mini DisplayPort mDP and DisplayPort are trademarks of the Video Electronics Standards Association The terms HDMI and HDMI High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries Othe...

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