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User Manual of Network Video Recorder

135

10.5

Heat Map

Purpose:

Heat map is a graphical representation of data represented by colors. The heat map function is usually used to

analyze the visit times and dwell time of customers in a configured area.

The heat map function must be supported by the connected IP camera and the corresponding configuration must be

set.

Steps:

Enter the

Heat Map

interface.

Menu>VCA Search> Heat Map

Select the camera for the heat map processing.

Select the report type to Daily Report, Weekly Report, Monthly Report or Annual Report.

Set the statistics time.

Figure 10. 8

Heat Map Interface

Click the

Counting

button to export the report data and start heat map statistics, and the results are displayed

in graphics marked in different colors.

As shown in the figure above, red color block (255, 0, 0) indicates the most welcome area, and blue color

block (0, 0, 255) indicates the less-popular area.

You can click the

Export

button to export the statistics report in excel format.

Summary of Contents for ENR Series

Page 1: ...ENR Series Network Video Recorder User Manual...

Page 2: ...r REGARDING TO THE PRODUCT WITH INTERNET ACCESS THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS OUR COMPANY SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION PRIVACY LEAKAGE OR OTHER DAMA...

Page 3: ...ence that may cause undesired operation EU Conformity Statement This product and if applicable the supplied accessories too are marked with CE and comply therefore with the applicable harmonized Europ...

Page 4: ...safety regulations of the nation and region Please refer to technical specifications for detailed information Input voltage should meet both the SELV Safety Extra Low Voltage and the Limited Power Sou...

Page 5: ...it is properly secured to a rack or shelf Major shocks or jolts to the unit as a result of dropping it may cause damage to the sensitive electronics within the unit Use the device in conjunction with...

Page 6: ...ser Manual of Network Video Recorder 5 Thank you for purchasing our product If there is any question or request please do not hesitate to contact dealer The figures in the manual are for reference onl...

Page 7: ...tting menu is provided for live view l Motion detection video tampering VCA Video Content Analysis alarm video exception alert and video loss alert functions l Privacy mask HDD Management l For 8ch 16...

Page 8: ...ic restore when system is abnormal l Support VCA detection alarm and VCA search Other Local Functions l Operable by front panel depends on model mouse and remote control l Three level user management...

Page 9: ...nel and mouse l Remote HDD formatting and program upgrading l Remote system restart and shutdown l Alarm and exception information can be sent to the remote host l Remotely start stop recording l Remo...

Page 10: ...Online IP Cameras 33 2 5 3 Editing the Connected IP cameras and Configuring Customized Protocols 36 2 5 4 Editing IP Cameras Connected to the PoE Interfaces 39 Chapter 3 Live View 42 3 1 Introduction...

Page 11: ...87 6 1 5 Playing back by Smart Playback 89 6 1 6 Playing Back by System Logs 92 6 1 7 Playing Back External File 93 6 1 8 Playing Back by Sub periods 94 Chapter 7 Backup 95 7 1 Backing up Record File...

Page 12: ...g Cloud P2P 138 11 1 3 Configuring DDNS 139 11 1 4 Configuring NTP Server 144 11 1 5 Configuring SNMP 145 11 1 6 Configuring Remote Alarm Host 145 11 1 7 Configuring Multicast 146 11 1 8 Configuring R...

Page 13: ...rting IP Camera Info 181 14 4 Importing Exporting Configuration Files 182 14 5 Upgrading System 183 14 5 1 Upgrading by Local Backup Device 183 14 5 2 Upgrading by FTP 183 14 6 Restoring Default Setti...

Page 14: ...User Manual of Network Video Recorder 13 Chapter 1 Introduction...

Page 15: ...n button is used to speed up and slow down recorded video The Left and Right button will select the next and previous record files In Live View mode these buttons can be used to cycle through channels...

Page 16: ...on the front panel Table 1 2 Description of the Soft Keyboard Icons No Name Description 1 POWER Power on off the device 2 DEV Enables Disables Remote Control 3 Alphanumeric Buttons Switch to the corr...

Page 17: ...y beep In PTZ Control mode the MENU button will start wiper if applicable In Playback mode it is used to show hide the control interface 11 PREV Button Switch between single screen and multi screen mo...

Page 18: ...s 1 Go to Menu Settings General More Settings by operating the front control panel or the mouse 2 Check and remember NVR ID The default ID is 255 This ID is valid for all the IR remote controls 3 Pres...

Page 19: ...vider The operation of the mouse Table 1 3 Description of the Mouse Control Name Action Description Left Click Single Click Live view Select channel and show the quick set menu Menu Select and enter D...

Page 20: ...board 1 Figure 1 2 Soft Keyboard 2 Description of the buttons on the soft keyboard Table 1 4 Description of the Soft Keyboard Icons Icon Description Icon Description Number English letter Lowercase Up...

Page 21: ...video output connector 4 LAN Network Interface 10 100 1000 Mbps self adaptive Ethernet interface 5 Audio Out RCA connector for audio output 6 VGA Interface DB9 connector for VGA output Display local...

Page 22: ...video output connector 4 LAN Network Interface 10 100 1000 Mbps self adaptive Ethernet interface 5 Audio Out RCA connector for audio output 6 VGA Interface DB9 connector for VGA output Display local...

Page 23: ...User Manual of Network Video Recorder 22 Chapter 2 Getting Started...

Page 24: ...ction with the device The Power indicator LED on the front panel should be red indicating the device gets the power supply 2 Turn on the power switch on the rear panel if the device starts up for the...

Page 25: ...User Manual of Network Video Recorder 24 1 Enter the Shutdown menu by clicking Menu Shutdown 2 Click the Logout button to lock the NVR or the Reboot button to reboot the NVR...

Page 26: ...d of your own choosing using a minimum of 8 characters including upper case letters lower case letters numbers and special characters in order to increase the security of your product And we recommend...

Page 27: ...ard Interface Steps 1 If you don t want to use the setup wizard at that moment click the Exit button You can also choose to use the Setup Wizard next time by leaving the Start wizard when the device s...

Page 28: ...ng to the PoE or built in switch network interface of the NVR 4 Click Next button after you configured the basic network parameters Then you will enter the Cloud P2P interface Configure the Cloud P2P...

Page 29: ...tton to enter the IP Camera Management interface 9 Click Search to search the online IP Camera and the Security status shows whether it is active or inactive Before adding the camera make sure the IP...

Page 30: ...of Network Video Recorder 29 Figure 2 11 IP Camera Management 10 Click Next button Configure the recording for the searched IP Cameras Figure 2 12 Record Settings 11 Click OK to complete the startup S...

Page 31: ...13 Login Interface 2 Input Password 3 Click OK to log in The device gets locked for 60 seconds if the admin user performs 7 failed password attempts 5 attempts for the guest operator Figure 2 14 User...

Page 32: ...of Network Video Recorder 31 Figure 2 15 Logout 2 Click Logout After you have logged out the system menu operation on the screen is invalid It is required to input a user name and password to unlock...

Page 33: ...terface For the IP camera detected online in the same network segment the Security status shows whether it is active or inactive Figure 2 16 IP Camera Management Interface 2 Click the inactive icon of...

Page 34: ...monthly or weekly can better protect your product 4 Click OK to finish the acitavting of the IP camera And the security status of camera will be changed to Active 2 5 2 Adding the Online IP Cameras P...

Page 35: ...corresponding textfiled and then click the Add button to add it OPTION 2 Steps 1 Select the Add IP Camera option from the right click menu in live view mode or click Menu Camera Camera to enter the IP...

Page 36: ...on to pop up the Add IP Camera Custom interface Figure 2 22 Custom Adding IP Camera Interface 2 You can edit the IP address protocol management port and other information of the IP camera to be added...

Page 37: ...te the IP camera Play the live video of the connected camera Advanced settings of the camera Upgrade the connected IP camera Security Show the security status of the camera to be active inactive or th...

Page 38: ...choose the channel to connect by selecting the channel port No in the dropdown list 2 Click OK to save the settings and exit the editing interface To edit advanced parameters 1 Drag the horizontal scr...

Page 39: ...P camera interface to enter the protocol management interface Figure 2 27 Protocol Management Interface There are 16 customized protocols provided in the system you can edit the protocol name and choo...

Page 40: ...st please refer to Figure 2 28 Figure 2 28 Protocol Setting 3 Choose the protocols you just added to validate the connection of the network camera 2 5 4 Editing IP Cameras Connected to the PoE Interfa...

Page 41: ...e PoE interface so in this case the parameters of the camera can t be edited The IP address of the camera can only be edited in the Network Configuration interface see Chapter11 1 Configuring General...

Page 42: ...User Manual of Network Video Recorder 41 camera Figure 2 31 Edit IP Camera Interface Manual...

Page 43: ...User Manual of Network Video Recorder 42 Chapter 3 Live View...

Page 44: ...screen for each channel showing the status of the record and alarm in the channel so that you can know whether the channel is recorded or whether there are alarms occur as soon as possible Table 3 1 D...

Page 45: ...Menu Quick access to the sub menus which you frequently visit Menu Enter the main menu of the system by right clicking the mouse Single Screen Switch to the single full screen by choosing channel numb...

Page 46: ...3 2 Quick Setting Toolbar Table 3 3 Description of Quick Setting Toolbar Icons Icon Description Icon Description Icon Description Enable Disable Manual Record Instant Playback Mute Audio on PTZ Contr...

Page 47: ...Figure 3 3 Digital Zoom Image Settings icon can be selected to enter the Image Settings menu Figure 3 4 Image Settings Preset You can set the image parameters like brightness contrast saturation and...

Page 48: ...User Manual of Network Video Recorder 47 Live View Strategy can be selected to set strategy including Real time Balanced Fluency Figure 3 6 Live View Strategy...

Page 49: ...erface Designates the output to configure the settings for and only VGA HDMITM is selectable by default Live View Mode Designates the display mode to be used for Live View Dwell Time The time in secon...

Page 50: ...times you need to get a remote view of many channels in real time from web browser or CMS Client Management System software in order to decrease the bandwidth requirement without affecting the image q...

Page 51: ...User Manual of Network Video Recorder 50 Chapter 4 PTZ Controls...

Page 52: ...of the PTZ parameters should be done before you control the PTZ camera Steps 1 Enter the PTZ Settings interface Menu Camera PTZ Figure 4 1 PTZ Settings 2 Click the RS 485 Settings button to set the R...

Page 53: ...User Manual of Network Video Recorder 52 All the parameters should be exactly the same as the PTZ camera parameters 5 Click Apply button to save the settings...

Page 54: ...amera to the location where you want to set preset and the zoom and focus operations can be recorded in the preset as well 3 Enter the preset No 1 255 in the preset text field and click the Set button...

Page 55: ...el General 4 Click to enter the preset No in the corresponding text field 5 Click the Call Preset button to call it 4 2 3 Customizing Patrols Purpose Patrols can be set to move the PTZ to different ke...

Page 56: ...can click the OK button to save the key point to the patrol You can delete all the key points by clicking the Clear button for the selected patrol or click the Clear All button to delete all the key...

Page 57: ...ding buttons in the control panel to move the PTZ camera and click the Stop button to stop it The movement of the PTZ is recorded as the pattern 4 2 6 Calling Patterns Purpose Follow the procedure to...

Page 58: ...r Scan can be enabled to trigger the scan in the horizantal direction in the predefined range This function is supported by some certain models Steps 1 Enter the PTZ Control interface Menu Camera PTZ...

Page 59: ...on the front panel or click the PTZ Control icon in the quick setting bar to enter the PTZ setting menu in live view mode 2 Click the button to show the one touch function of the PTZ control Figure 4...

Page 60: ...are 3 one touch park types selectable click the corresponding button to activate the park action Park Quick Patrol The dome starts patrol from the predefined preset 1 to preset 32 in order after the p...

Page 61: ...e In PTZ control mode the PTZ panel will be displayed when a mouse is connected with the device If no mouse is connected the icon appears in the lower left corner of the window indicating that this ca...

Page 62: ...User Manual of Network Video Recorder 61 Chapter 5 Recording Settings...

Page 63: ...nitialize it Menu HDD General Figure 5 1 HDD General 2 Check the storage mode of the HDD 1 Click Advanced to check the storage mode of the HDD 2 If the HDD mode is Quota please set the maximum record...

Page 64: ...ime or event For example when an alarm triggered the recording at 10 00 if you set the pre record time as 5 seconds the camera records it at 9 59 55 Post record The time you set to record after the ev...

Page 65: ...ou can record for a longer time with the same storage space 3 Click Apply to save the settings The redundant record is to decide whether you want the camera to save the recording files in the redundan...

Page 66: ...nt color icons Continous scheduled recording Event recording triggered by all event triggered alarm Motion recording triggered by motion detection Alarm recording triggered by alarm M A recording trig...

Page 67: ...e Motion Alarm M A motion or alarm M A motion and alarm and VCA Video Content Analysis triggered recording and capture you must configure the motion detection settings alarm input settings or VCA sett...

Page 68: ...Figure 5 9 Draw the Schedule II Click the Apply button to validate the settings 3 Optional If the settings can also be used to other channels click Copy and then choose the channel to which you want t...

Page 69: ...ule a record which triggered by the detected motion Steps 1 Enter the Motion Detection interface Menu Camera Motion 2 Configure Motion Detection 1 Choose camera you want to configure 2 Check the check...

Page 70: ...corder 69 7 Click OK to back to the upper level menu 8 Exit the Motion Detection menu 3 Edit the Motion Detection Record Schedule For the detailed information of schedule configuration see Chapter 5 2...

Page 71: ...s 1 Enter the Alarm setting interface Menu Configuration Alarm Figure 5 12 Alarm Settings 2 Click Alarm Input tab and set the alarm parameters Figure 5 13 Alarm Settings Alarm Input 1 Select Alarm Inp...

Page 72: ...ck to the upper level menu Repeat the above steps to configure other alarm input parameters If the settings can also be applied to other alarm inputs click Copy and choose the alarm input number Figur...

Page 73: ...king detection unattended baggage detection object removal detection audio loss exception detection sudden change of sound intensity detection and defocus detection Steps 1 Enter the VCA settings inte...

Page 74: ...set parameters for the manual record Using manual record you need to manually cancel the record The manual recording is prior to the scheduled recording Steps 1 Enter the Manual settings interface Me...

Page 75: ...y Settings 2 Enable Edit Holiday schedule 1 Click to enter the Edit interface Figure 5 20 Edit Holiday Settings 2 Check the checkbox after Enable Holiday 3 Select Mode from the dropdown list There are...

Page 76: ...the Local HDD Settings interface 1 Set the HDD property to Redundancy Figure 5 22 HDD General Editing 2 Click Apply to save the settings 3 Click OK to back to the upper level menu You must set the St...

Page 77: ...f Network Video Recorder 76 Figure 5 23 Record Parameters 2 Check the checkbox of Redundant Record 3 Click OK to save settings and back to the upper level menu Repeat the above steps for configuring o...

Page 78: ...enu 4 Click to enter editing interface 5 Configuring HDD group 1 Choose a group number for the HDD group 2 Click Apply and then in the pop up message box click Yes to save your settings 3 Click OK to...

Page 79: ...erface Menu Playback 2 Check the checkbox of channel s in the channel list and then double click to select a date on the calendar Figure 5 26 Normal Playback 3 During playback click the button to lock...

Page 80: ...ick to change it to to unlock the file and the file is not protected l Lock File when Export Steps 1 Enter Export setting interface Menu Export Figure 5 28 Export 2 Select the channels you want to inv...

Page 81: ...turn to indicating that the file is locked The record files of which the recording is still not completed cannot be locked 2 Click to change it to to unlock the file and the file is not protected Figu...

Page 82: ...settings and back to the upper level menu l You cannot save any files in a Read only HDD If you want to save files in the HDD change the property to R W l If there is only one HDD and is set to Read...

Page 83: ...User Manual of Network Video Recorder 82 Chapter 6 Playback...

Page 84: ...tep Choose a channel in live view mode and click the button in the quick setting toolbar In the instant playback mode only record files recorded during the last five minutes on this channel will be pl...

Page 85: ...les recorded in specified time duration Multi channel simultaneous playback and channel switch are supported Steps 1 Enter playback interface Menu Playback 2 Check the checkbox of channel s in the cha...

Page 86: ...bar use the mouse to click any point of the progress bar or drag the progress bar to locate specific frames Table 6 1 Detailed Explanation of Playback Toolbar Button Operation Button Operation Button...

Page 87: ...yback by VCA as the example Figure 6 6 Motion Search Interface 4 Select the minor type of VCA from the drop down list For configuring the VCA recording please refer to Chapter 5 5 Configuring VCA Even...

Page 88: ...aying Back by Tag Purpose Video tag allows you to record related information like people and location of a certain time point during playback You can use video tag s to search for record files and pos...

Page 89: ...to add default tag Click button to add customized tag and input tag name Max 64 tags can be added to a single video file 3 Tag management Click button to enter the File Management interface and click...

Page 90: ...toolbar 6 1 5 Playing back by Smart Playback Purpose The smart playback function provides an easy way to get through the less effective information When you select the smart playback mode the system...

Page 91: ...date in the calendar and click the button on the left toolbar to play the video file Figure 6 12 Smart Playback Interface Table 6 2 Detailed Explanation of Smart Playback Toolbar Button Operation Butt...

Page 92: ...n area 6 You can click to configure the smart settings Figure 6 13 Smart Settings Skip the Non Related Video The non related video will not be played if this function is enabled Play Non Related Video...

Page 93: ...Maintenance Log Information 2 Click Log Search tab to enter Playback by System Logs Set search time and type and click Search button Figure 6 15 System Log Search Interface 3 Choose a log with record...

Page 94: ...n the external devices Steps 1 Enter Tag Search interface Menu Playback 2 Select the External File in the drop down list on the top left side The files are listed in the right side list You can click...

Page 95: ...s Playback interface 3 Select a date and start playing the video file 4 Select the Split screen Number from the dropdown list Up to 16 screens are configurable Figure 6 19 Interface of Sub periods Pla...

Page 96: ...User Manual of Network Video Recorder 95 Chapter 7 Backup...

Page 97: ...k Export button The time duration of record files on a specified channel cannot exceed one day Otherwise the message box Max 24 hours are allowed for quick export will pop up Figure 7 1 Quick Export I...

Page 98: ...using USB1 1 Stay in the Exporting interface until all record files are exported Figure 7 3 Export Finished 4 Check backup result The Player player exe will be exported automatically during record fi...

Page 99: ...Normal 2 Select the cameras to search 3 Set search condition and click Search button to enter the search result interface The matched video files are displayed in Chart or List display mode Figure 7...

Page 100: ...ant to back up and click Export button to enter Export interface If the inserted USB device is not recognized Click the Refresh button Reconnect device Check for compatibility from vendor You can also...

Page 101: ...s USB flash drives USB HDDs USB writer SATA writer or eSATA HDD Quick Backup and Normal Backup are supported Steps 1 Enter Export interface Menu Export Event 2 Select the cameras to search 3 Select th...

Page 102: ...uring Playback using USB devices USB flash drives USB HDDs USB writer SATA writer or eSATA HDD Steps 1 Enter Playback interface Please refer to Chapter 6 1 Playing Back Record Files 2 During playback...

Page 103: ...New Folder button if you want to create a new folder in the backup device Select a record file or folder in the backup device and click button if you want to delete it Click Erase button if you want...

Page 104: ...User Manual of Network Video Recorder 103 Chapter 8 Alarm Settings...

Page 105: ...and configured in full screen Click button and set alarm response actions Figure 8 1 Motion Detection Setup Interface 3 Click Trigger Channel tab and select one or more channels which will start to r...

Page 106: ...le of Motion Detection 5 Click Handling tab to set up alarm response actions of motion alarm please refer to Chapter 8 6 Setting Alarm Response Actions 6 If you want to set motion detection for anothe...

Page 107: ...8 4 Alarm Status Interface of System Configuration 2 Set up the handling action of the selected alarm input Check the Enable checkbox and click Settings button to set up its alarm response actions Fig...

Page 108: ...s of the alarm input please refer to Chapter 8 6 Setting Alarm Response Actions 6 If necessary select PTZ Linking tab and set PTZ linkage of the alarm input Set PTZ linking parameters and click OK to...

Page 109: ...User Manual of Network Video Recorder 108 inputs to copy the settings to them Figure 8 8 Copy Settings of Alarm Input...

Page 110: ...lick button to set up handling action of video loss 3 Set up arming schedule of the handling actions 1 Select Arming Schedule tab to set the channel s arming schedule 2 Choose one day of a week and up...

Page 111: ...dling action of the channel Check the checkbox of Enable Video Tampering Detection Drag the sensitivity bar to set a proper sensitivity level Use the mouse to draw an area you want to detect video tam...

Page 112: ...Arming Schedule of Video Tampering 4 Select Linkage Action tab to set up alarm response actions of video tampering alarm please refer to Chapter 8 6 Setting Alarm Response Actions 5 Click the OK butto...

Page 113: ...n Incorrect user ID or password Record Exception No space for saving recorded files PoE Power Overload The power consumption of the connected cameras via the PoE interface exceeds the maximum PoE powe...

Page 114: ...ration Exceptions 2 Check the checkbox of Enable Event Hint Figure 8 14 Event Hint Settings Interface 3 Click the to set the type of event to be displayed on the image Figure 8 15 Event Hint Settings...

Page 115: ...configuration Email Linkage Send an email with alarm information to a user or users when an alarm is detected Please refer to Chapter 11 1 10 for details of Email configuration Trigger Alarm Output Tr...

Page 116: ...steps to set up arming schedule of other days of a week You can also use Copy button to copy an arming schedule to other days Click the OK button to complete the video tampering settings of the alarm...

Page 117: ...alarm can be cleared only by clicking Clear button in the following interface Steps Select the alarm output you want to trigger or clear and make related operations Menu Manual Alarm Click Trigger Cl...

Page 118: ...User Manual of Network Video Recorder 117 Chapter 9 VCA Alarm...

Page 119: ...res of VCA detection Figure 9 1 Face Detection 3 Select the VCA detection type to Face Detection 4 Click to enter the face detection settings interface Configure the trigger channel arming schedule an...

Page 120: ...nkage actions for the line crossing detection alarm 6 Click the Rule Settings button to set the line crossing detection rules 1 Select the direction to A B A B or A B A B Only the arrow on the B side...

Page 121: ...User Manual of Network Video Recorder 120 Up to 4 rules can be configured Figure 9 4 Draw Line for Line Crossing Detection 8 Click Apply to activate the settings...

Page 122: ...the region When the duration of the object in the defined detection area is longer than the set time the alarm will be triggered 2 Click and drag the slider to set the detection sensitivity Sensitivit...

Page 123: ...User Manual of Network Video Recorder 122 Figure 9 6 Draw Area for Intrusion Detection 8 Click Apply to save the settings...

Page 124: ...ance Detection 4 Check the Enable checkbox to enable this function 5 Click to configure the trigger channel arming schedule and linkage actions for the line crossing detection alarm 6 Click the Rule S...

Page 125: ...in the region If you set the value as 5 alarm is triggered after the object loitering in the region for 5s and if you set the value as 0 alarm is triggered immediately after the object entering the r...

Page 126: ...ion for 10s l Up to 4 rules can be configured 9 10 Unattended Baggage Detection Purpose Unattended baggage detection function detects the objects left over in the pre defined region such as the baggag...

Page 127: ...kbox of Save VCA Picture to save the captured pictures of VCA detection 3 Select the VCA detection type to Audio Exception Detection 4 Click to configure the trigger channel arming schedule and linkag...

Page 128: ...Please refer to the Chapter Face Detection for operating steps to configure the defocus detection l The Sensitivity in the Rule Settings ranges from 1 to 100 and the higher the value is the more easi...

Page 129: ...User Manual of Network Video Recorder 128 Chapter 10 VCA Search...

Page 130: ...the picture and play the picture related video file according to the specified conditions Before you start Please refer to Section Face Detection for configuring the face detection Steps 1 Enter the...

Page 131: ...picture item and click to play it You can also click to stop the playing or click to play the previous next file 6 If you want to export the captured face pictures to local storage device connect the...

Page 132: ...ehavior search 3 Specify the start time and end time for searching the matched pictures Figure 10 4 Behavior Search Interface 4 Select the VCA detection type from the dropdown list including the line...

Page 133: ...captured pictures to local storage device connect the storage device to the device and click Export All to enter the Export interface Click Export to export all pictures to the storage device 10 3 Pl...

Page 134: ...of Section 10 1 Face Search for the operation of the search results 10 4 People Counting Purpose The People Counting is used to calculate the number of people entered or left a certain configured area...

Page 135: ...User Manual of Network Video Recorder 134 Figure 10 7 People Counting Interface 6 You can click the Export button to export the statistics report in excel format...

Page 136: ...e Menu VCA Search Heat Map 2 Select the camera for the heat map processing 3 Select the report type to Daily Report Weekly Report Monthly Report or Annual Report 4 Set the statistics time Figure 10 8...

Page 137: ...User Manual of Network Video Recorder 136 Chapter 11 Network Settings...

Page 138: ...g settings Working Mode NIC Type IPv4 Address IPv4 Gateway MTU and DNS Server If the DHCP server is available you can click the checkbox of DHCP to automatically obtain an IP address and other network...

Page 139: ...after reboot You can go to Menu Maintenance System Info Network interface to view the status of PPPoE connection Please refer to Chapter 14 1 Viewing System Information for PPPoE status 11 1 2Configur...

Page 140: ...ng DDNS Purpose If your NVR is set to use PPPoE as its default network connection you may set Dynamic DNS DDNS to be used for network access Prior registration with your ISP is required before configu...

Page 141: ...omain obtained from the DynDNS website 3 Enter the User Name and Password registered in the DynDNS website Figure 11 5 DynDNS Settings Interface PeanutHull Enter the User Name and Password obtained fr...

Page 142: ...ddns com 3 Enter the Device Domain Name You can use the alias you registered in the SimpleDDNS server or define a new device domain name If a new alias of the device domain name is defined in the NVR...

Page 143: ...Recorder 142 Figure 11 9 Register an Account 2 Click to register an account if you do not have one and use the account to log in Figure 11 10 Register an Account 3 In the Device Management interface...

Page 144: ...n the device or the Device Name on the SimpleDDNS server Example http www simpleddns com nvr If you mapped the HTTP port on your router and changed it to port No except 80 you have to enter http www s...

Page 145: ...orresponding directory of your PC Refer to the user manual of the FTP server to set the FTP server on your PC and put the firmware file into the directory as required Steps 1 Enter the Network Setting...

Page 146: ...e 11 14 Figure 11 14 SNMP Settings Interface 3 Check the SNMP checkbox to enable this feature 4 Configure the following SNMP settings Trap Address IP Address of SNMP host Trap Port Port of SNMP host 5...

Page 147: ...224 0 0 0 to239 255 255 255 It is recommended to use the IP address ranging from 239 252 0 0 to 239 255 255 255 Steps 1 Enter the Network Settings interface Menu Configuration Network 2 Select the Mor...

Page 148: ...r new Server Port and HTTP Port Figure 11 18 Host Others Settings Menu 4 Enter the Server Port and HTTP Port in the text fields The default Server Port is 8000 and the HTTP Port is 80 and you can chan...

Page 149: ...sender s Email for SMTP server authentication SMTP Server The SMTP Server IP address or host name e g smtp 263xmail com SMTP Port No The SMTP port The default TCP IP port used for SMTP is 25 Enable SS...

Page 150: ...ata sharing communications etc You can use the UPnP function to enable the fast connection of the device to the WAN via a router without port mapping Before you start If you want to enable the UPnP fu...

Page 151: ...ox Configure the external port No for server port http port RTSP port and https port respectively l You can use the default port No or change it according to actual requirements l External Port indica...

Page 152: ...and https port respectively The value of the RTSP port No should be 554 or between 1024 and 65535 while the value of the other ports should be between 1 and 65535 and the value must be different from...

Page 153: ...ou have any problems with setting virtual server 11 2 Checking Network Traffic Purpose You can check the network traffic to obtain real time information of NVR such as linking status MTU sending recei...

Page 154: ...field of Destination Address 4 Click Test button to start testing network delay and packet loss The testing result pops up on the window If the testing is failed the error message box will pop up as...

Page 155: ...incorrect Figure 11 31 Export Network Packet 4 Click Export button to start exporting 5 After the exporting is complete click OK to finish the packet export as shown in Figure 11 32 Figure 11 32 Pack...

Page 156: ...If the message box pops out with other information instead of this one you can click Network button to show the quick setting interface of the network parameters 11 3 4Checking Network Statistics Purp...

Page 157: ...Figure 11 35 Network Stat Interface 3 Check the bandwidth of IP Camera bandwidth of Remote Live View bandwidth of Remote Playback bandwidth of Net Receive Idle and bandwidth of Net Send Idle 4 You ca...

Page 158: ...User Manual of Network Video Recorder 157 Chapter 12 HDD Management...

Page 159: ...HDD Click Yes button to initialize it immediately or you can perform the following steps to initialize the HDD Steps 1 Enter the HDD Information interface Menu HDD General Figure 12 2 HDD Information...

Page 160: ...User Manual of Network Video Recorder 159 Figure 12 5 HDD Status Changes to Normal Initializing the HDD will erase all data on it...

Page 161: ...erface as shown in Figure 12 7 Figure 12 7 HDD Information Interface 3 Add the allocated NetHDD 4 Select the type to NAS or IP SAN 5 Configure the NAS or IP SAN settings Add NAS disk 1 Enter the NetHD...

Page 162: ...t the IP SAN disk from the list shown below 4 Click the OK button to add the selected IP SAN disk Up to 1 IP SAN disk can be added Figure 12 9 Add IP SAN Disk 6 After having successfully added the NAS...

Page 163: ...User Manual of Network Video Recorder 162 Figure 12 10 Initialize Added NetHDD...

Page 164: ...erface Menu HDD Advanced 2 Set the Mode to Group as shown in Figure 12 11 Figure 12 11 Storage Mode Interface 3 Click the Apply button and the following Attention box will pop up Figure 12 12 Attentio...

Page 165: ...W Before setting the HDD property please set the storage mode to Group refer to step1 4 of Chapter 12 3 1 Setting HDD Groups A HDD can be set to read only to prevent important recorded files from bei...

Page 166: ...W Read only or Redundancy 4 Click the OK button to save the settings and exit the interface 5 In the HDD Information menu the HDD property will be displayed in the list At least 2 hard disks must be i...

Page 167: ...12 16 The NVR must be rebooted to enable the changes to take effect Figure 12 16 Storage Mode Settings Interface 3 Select a camera for which you want to configure quota 4 Enter the storage capacity in...

Page 168: ...ith the same quota settings You can also click the checkbox of IP Camera to select all cameras 7 Click the OK button to finish the Copy settings and back to the Storage Mode interface 8 Click the Appl...

Page 169: ...displayed on the list as shown in Figure 12 19 Figure 12 19 View HDD Status 1 If the status of HDD is Normal or Sleeping it works normally If the status is Uninitialized or Abnormal please initialize...

Page 170: ...T information list as shown in Figure 12 21 Figure 12 21 S M A R T Settings Interface The related information of the S M A R T is shown on the interface You can choose the self test types as Short Tes...

Page 171: ...er Manual of Network Video Recorder 170 Figure 12 22 Bad Sector Detection And you can click Error info button to see the detailed damage information And you can also pause resume or cancel the detecti...

Page 172: ...m the dropdown list 3 Click the checkbox s below to select the HDD error alarm type s as shown in Figure 12 23 The alarm type can be selected to Audible Warning Notify Surveillance Center Send Email a...

Page 173: ...User Manual of Network Video Recorder 172 Chapter 13 Camera Settings...

Page 174: ...nu Camera OSD 2 Select the camera to configure OSD settings 3 Edit the Camera Name in the text field 4 Configure the Display Name Display Date and Display Week by clicking the checkbox 5 Select the Da...

Page 175: ...cy mask 3 Click the checkbox of Enable Privacy Mask to enable this feature Figure 13 2 Privacy Mask Settings Interface 4 Use the mouse to draw a zone on the window The zones will be marked with differ...

Page 176: ...Parameters Steps 1 Enter the Image Settings interface Menu Camera Image Figure 13 4 Image Settings Interface 2 Select the camera to set image parameters 3 You can click on the arrow to change the valu...

Page 177: ...User Manual of Network Video Recorder 176 Chapter 14 NVR Management and Maintenance...

Page 178: ...System Information Steps 1 Enter the System Information interface Menu Maintenance System Info 2 You can click the Device Info Camera Record Alarm Network and HDD tabs to view the system information...

Page 179: ...n be viewed and exported at any time Steps 1 Enter the Log Search interface Menu Maintenance Log Information Figure 14 2 Log Search Interface 2 Set the log search conditions to refine your search incl...

Page 180: ...button of each log or double click it to view its detailed information as shown in Figure 14 4 And you can also click the button to view the related video files if available Figure 14 4 Log Details 6...

Page 181: ...of the log files to be exported Up to 9 formats are selectable 9 Click the Export to export the log files to the selected backup device You can click the New Folder button to create new folder in the...

Page 182: ...ing the content and copy the setting to other devices by importing the excel file to it Steps 1 Enter the camera management interface Menu Camera IP Camera Import Export 2 Click the IP Camera Import E...

Page 183: ...arameters Steps 1 Enter the Import Export Configuration File interface Menu Maintenance Import Export Figure 14 6 Import Export Config File 2 Click the Export button to export configuration files to t...

Page 184: ...he local upgrade menu as shown in Figure 14 7 Figure 14 7 Local Upgrade Interface 4 Select the update file from the backup device 5 Click the Upgrade button to start upgrading 6 After the upgrading is...

Page 185: ...aintenance Upgrade 2 Click the FTP tab to enter the local upgrade interface as shown in Figure 14 8 Figure 14 8 FTP Upgrade Interface 3 Enter the FTP Server Address in the text field 4 Click the Upgra...

Page 186: ...all parameters except the network including IP address subnet mask gateway MTU NIC working mode default route server port etc and user account parameters to the factory default settings Factory Defaul...

Page 187: ...User Manual of Network Video Recorder 186 Chapter 15 Others...

Page 188: ...following settings Language The default language used is English Resolution Select the resolution for the video output which must be the same with the resolution of the monitor screen Time Zone Select...

Page 189: ...ter the General Settings interface Menu Configuration General 2 Choose DST Settings tab Figure 15 2 DST Settings Interface You can check the checkbox before the Auto DST Adjustment item Or you can man...

Page 190: ...name of NVR Device No Edit the serial number of NVR The Device No can be set in the range of 1 255 and the default No is 255 The number is used for the remote and keyboard control Auto Logout Set time...

Page 191: ...ce for the first time The Administrator has the permission to add and delete user and configure user parameters 15 4 1Adding a User Steps 1 Enter the User Management interface Menu Configuration User...

Page 192: ...vel has permission of Two way Audio in Remote Configuration and all operating permission in Camera Configuration by default Guest The Guest user has no permission of Two way Audio in Remote Configurat...

Page 193: ...nd the NVR Remote Alarm Control Remotely arming notify alarm and exception message to the remote client and controlling the alarm output Remote Advanced Operation Remotely operating HDD management ini...

Page 194: ...5 9 Figure 15 9 Edit User Interface 4 Edit the corresponding parameters Operator and Guest You can edit the user information including user name password permission level and MAC address Check the che...

Page 195: ...rs and special characters in order to increase the security of your product And we recommend you reset your password regularly especially in the high security system resetting the password monthly or...

Page 196: ...User Manual of Network Video Recorder 195 15 5 Appendix...

Page 197: ...S is a method protocol or network service that provides the capability for a networked device such as a router or computer system using the Internet Protocol Suite to notify a domain name server to ch...

Page 198: ...ble warning sound Di Di Di DiDi after a new bought NVR starts up Possible Reasons a No HDD is installed in the device b The installed HDD has not been initialized c The installed HDD is not compatible...

Page 199: ...y to do the further process The IP camera frequently goes online and offline and the status of it displays as Disconnected Possible Reasons a The IP camera and the NVR versions are not compatible b Un...

Page 200: ...acket loss during the transmission b The frame rate has not reached the real time frame rate Steps 1 Verify the network between NVR and IP camera is connected 1 Enter the Network Traffic interface Men...

Page 201: ...ws task management interface as shown in the following figure Windows task management interface l Select the Performance tab check the status of the CPU and Memory l If the resource is not enough plea...

Page 202: ...Detection tab to enter the Network Detection menu 3 Enter the destination address in the text field of Destination Address 4 Click Test button to start testing network delay and packet loss The testi...

Page 203: ...neral to view the HDD status and verify the HDD is detected and can be read and written normally 4 Check if the fault is solved by the above steps If it is solved finish the process If not please cont...

Page 204: ...V3 13 16 AC 1280 1024 ARECONT AV8185DN 65172 1600 1200 AV1305M 65175 1280 1024 AV2155 65143 1600 1200 AV2815 65220 1920 1080 AV3105M 65175 1920 1080 AV5105 65175 1920 1080 AXIS M1114 5 09 1 1024 640...

Page 205: ...ld 131202 2048 1536 DS 2CD753F E I V5 1 0 build 131202 1600 1200 DS 2CD853F E V5 1 0 build 131202 1600 1200 DS 2CD8253F E I V5 1 0 build 131202 1600 1200 DS 2CD7253F EZH V5 1 0 build 131202 1600 1200...

Page 206: ...2 build140116 1280 960 DS 2CD2232 I3 I5 DS 2CD2332 I V5 1 2 build140116 2048 1536 DS 2CD2432F I V5 1 2 build140116 2048 1536 DS 2CD2532F I DS 2CD2632F I DS 2CD2732F I V5 1 2 build140116 2048 1536 DS 2...

Page 207: ...uild 140117 2048 1536 DS 2CD4012FWD DS 2CD4112FWD I DS 2CD4212FWD IS DS 2CD4312FWD IS DS 2CD6412FWD V5 1 3 build 140117 2048 1536 DS 2CD4212FWD I V5 1 3 build 140117 2048 1536 DS 2CD4026FWD SDI V5 1 3...

Page 208: ...012 1920 1080 DS 2CD9122 H V3 5 0 build131018 1920 1080 DS 2CD9131 V3 6 1 build140103 2048 1536 iDS 2CD9131 V3 6 1 build140103 2048 1536 DS 2CD9131K V3 6 1 build140103 2048 1536 iDS 2CD9131E V3 6 1 bu...

Page 209: ...1 0 build 131203 1280 960 DS 2DE5182 A A3 DS 2DE5184 A AE AE3 A3 D D3 DS 2DE5186 A AE DS 2DE7182 A DS 2DE7184 A AE D DS 2DE7186 A AE V5 1 0 build 131203 1280 960 DS 2DF1 5702 DS 2DF1 572 DS 2DM1 5702...

Page 210: ...1280 960 DS 6501HFI DS 6502HFI DS 6504HFI V1 0 1 build130607 704 576 DS 6501HFI Sata DS 6502HFI Sata DS 6504HFI Sata V1 0 1 build130607 704 576 DS 6508HFI DS 6516HFI V1 0 1 build130607 704 576 DS 650...

Page 211: ...509 ONVIF compatibility Application 1 30 Image data 2 21 1280 960 WV SW559 ONVIF compatibility Application 1 30 Image data 2 21 1920 1080 WV SW558 ONVIF compatibility Application 1 30 Image data 2 21...

Page 212: ...080 SNC RH124 ONVIF compatibility 1 73 00 1280 720 SNC EP580 ONVIF compatibility 1 53 00 1920 1080 SNC DH220T Only ONVIF is supported 1 50 00 2048 1536 Vivotek IP7133 0203a 640 480 FD8134 ONVIF compat...

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