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Troubleshooting
11
bizhub 360
11-13
Tr
oub
lesho
o
ti
ng
Chap
te
r 11
11.5
Main Messages and Their Remedies
Message
Cause
Remedy
Original left on glass.
The document was left on the
original glass.
Remove the document from
the original glass.
Matching paper size is not
available.
Select paper size.
Paper of a suitable size is not
loaded in a paper tray.
Either select paper of a differ-
ent size or load paper of a
suitable size.
Original size cannot be de-
tected.
Select paper size.
The document is not posi-
tioned correctly.
Position the document cor-
rectly.
A document with a non-stand-
ard size or with a size too
small to be detected is load-
ed.
Select the correct paper size.
This mode cannot be set with
XXX.
A setting was selected that
gives priority to the setting se-
lected first.
Make copies using only one of
the settings, for example, by
canceling the setting selected
first.
The Exit Tray has reached its
capacity.
Please remove all pages from
%
section tray.
Since the maximum amount of
copies for the indicated finish-
er exit tray has been exceed-
ed, the machine is unable to
make copies.
Remove all copies from the in-
dicated tray.
Input User Name and Pass-
word to login.
User authentication settings
have been specified. Copies
cannot be made unless a user
name and its correct pass-
word are entered.
Type in your user name and
password. (page 2-42)
Input Account Name and
Password to login.
Account track settings have
been specified. Copies cannot
be made unless an account
name and its correct pass-
word are entered.
Type in your account name
and password. (page 2-45)
Your account has reached its
maximum allowance.
The limit on the number of
copies that can be made has
been reached.
Contact your administrator.
Section
%
is open.
Close
%
Section properly.
Since a machine door or cover
is open or an option is not in-
stalled correctly, the machine
is unable to make copies.
Make sure that all doors and
covers are closed and that all
options are installed correctly.
Replenish paper.
The indicated tray has run out
of paper.
Load paper into the indicated
tray. (page 2-49)
Replace the Toner Cartridge.
Since the toner has run out,
the machine is unable to make
copies.
Replace the toner cartridge.
Stapler empty. Replace Staple
Cartridge or cancel Staple
mode.
The staples have run out.
Replace the staple cartridge.
(page 10-9)
Summary of Contents for bizhub 360
Page 1: ......
Page 2: ......
Page 35: ...1 Installation and Operation Precautions Chapter 1 Installation and Operation Precautions...
Page 52: ......
Page 53: ...2 Before Making Copies Chapter 2 Before Making Copies...
Page 56: ...2 Before Making Copies 2 4 bizhub 360 Before Making Copies Chapter 2 27 28 25 26 29 30 31...
Page 118: ......
Page 119: ...3 Basic Copy Operations Chapter 3 Basic Copy Operations...
Page 121: ...Basic Copy Operations 3 bizhub 360 3 3 Basic Copy Operations Chapter 3 2 Position the original...
Page 192: ......
Page 193: ...4 Combine Originals Original Image Type Chapter 4 Combine Originals Original Image Type...
Page 216: ......
Page 217: ...5 Application Functions Chapter 5 Application Functions...
Page 336: ......
Page 337: ...6 Finishing Folding Chapter 6 Finishing Folding...
Page 347: ...Finishing Folding 6 bizhub 360 6 11 Finishing Folding Chapter 6 Key Sample...
Page 364: ......
Page 365: ...7 Advanced Information Chapter 7 Advanced Information...
Page 408: ......
Page 409: ...8 Job Management Job List Chapter 8 Job Management Job List...
Page 433: ...9 Paper and Original Information Chapter 9 Paper and Original Information...
Page 448: ......
Page 449: ...10 Supplies Handling Chapter 10 Supplies Handling...
Page 474: ......
Page 475: ...11 Troubleshooting Chapter 11 Troubleshooting...
Page 489: ...12 Machine Maintenance Chapter 12 Machine Maintenance...
Page 498: ......
Page 499: ...13 Specifications Chapter 13 Specifications...
Page 511: ...14 Utility User Setting Chapter 14 Utility User Setting...
Page 546: ......
Page 547: ...15 Utility Administrator Setting Chapter 15 Utility Administrator Setting...
Page 678: ......
Page 679: ...16 Appendix Chapter 16 Appendix...
Page 683: ...17 Index...
Page 689: ...Index 17 bizhub 360 17 7 Z Folded Original 4 10 Zoom Setting 3 30...
Page 690: ......
Page 691: ......
Page 692: ......