Konica Minolta bizhub 360, User Manual

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Troubleshooting 11
bizhub 360 11-11
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Is a double-sided doc-
ument being copied? If a thin double-sided document
is being copied, the information
on the back side may be repro-
duced in the copy. Touch [Light-
er] on the Background Removal
Screen to select a lighter back-
ground density. (page 3-14)
The image is not
aligned properly on the
paper. Is the document incor-
rectly positioned? Correctly position the document
against the measuring guide.
(page 3-9)
Load the document into the
ADF, and slide the adjustable
document guides to fit the size
of the document. (page 3-7)
Is the document incor-
rectly positioned in the
ADF? If the document cannot be fed
correctly through the ADF, make
copies by positioning the docu-
ment on the original glass.
(page 9-13)
Is the original glass
dirty (while using the
ADF)? Wipe the glass with a soft, dry
cloth. (page 12-2)
Are the adjustable doc-
ument guides incor-
rectly positioned
against the edges of
the document? Slide the document guides
against the edges of the docu-
ment.
Was curled paper load-
ed into the paper tray? Flatten the paper before loading
it.
The printed page is
curled. Was paper that curls
easily (as with recycled
paper) used? Remove the paper from the pa-
per tray, turn it over, and then
load it again.
Replace the paper with paper
that is not damp.
The edge of the printed
output is dirty. Is the document pad
dirty? Wipe the document pad with a
soft, dry cloth. (page 12-3)
Was the selected paper
size larger than the
document (with a
Zoom setting of
“×1.000”)? Select a paper size that is the
same size as the document.
Otherwise, select the “Auto
Zoom” setting to enlarge the
copy to the selected paper size.
(page 3-43)
Is the orientation of the
document different
from the orientation of
the paper (with a Zoom
setting of “×1.000”)? Select a paper size that is the
same size as the document. Oth-
erwise, select a paper orienta-
tion that is the same as that of
the document.
Was the copy reduced
to a size smaller than
the paper (with a re-
duced zoom ratio
specified)? Select a zoom ratio that adjusts
the document size to the select-
ed paper size. Otherwise, select
the “Auto Zoom” setting to re-
duce the copy to the selected
paper size. (page 3-43)
Symptom Possible Cause Remedy