User's Guide
- 185 -
Tray problems
Action
Yes
No
Step 1
1.
Open the tray and do one or
more of the following:
-
Check for paper jams or
misfeeds.
-
Check if the paper size
indicators on the paper
guides are aligned with the
paper size indicators on the
tray.
-
If you are printing on
custom-size paper, then
make sure that the paper
guides rest against the
edges of the paper.
-
Make sure the paper is
below the maximum paper
fill indicator.
-
Make sure paper lies flat in
the tray.
2.
Check if the tray closes
properly.
Is the tray working?
The problem is solved.
Go to step 2.
Step 2
1.
Turn off the printer, then wait
about 10 seconds, and then turn
the printer back on.
2.
Resend the print job.
Is the tray working?
The problem is solved.
Go to step 3.
