66
Troubleshooting
What?
How?
Important!
Spillovers on the
touch controls
1. Switch the power to the
cooktop off.
2. Soak up the spill
3. Wipe the touch control area
with a clean damp sponge or
cloth.
4. Wipe the area completely
dry with a paper towel.
5. Switch the power to the
cooktop back on.
• The cooktop may beep and
turn itself off, and the touch
controls may not function while
there is liquid on them. Make
sure you wipe the touch control
area dry before turning the
cooktop back on.
Problem
Possible causes
What to do
F1-F6
Temperature sensor
failure.
Make sure the cooktop is connected
to the power supply and that it is
switched on.
Check whether there is a power
outage in your home or area. If
you’ve checked everything and the
problem persists, call a qualified
technician.
F9-FA
Temperature sensor of
the IGBT failure.
Unlock the controls. See section
‘Using your ceramic cooktop’ for
instructions.
FC
The connection between
the display board and
the main board is fail.
Make sure the touch control area is
dry and use the ball of your finger
when touching the controls.
E1/E2
Abnormal supply voltage Use cookware with flat and smooth
bases. See ‘Choosing the right
cookware’.
See ‘Care and cleaning’.
E3/E4
Temperature sensor of
the ceramic glass plate
Is high
This is normal for cookware and
does not indicate a fault.
E5
Temperature sensor of
the IGBT is high
Please restart after the
induction hob cools down.
12. Troubleshooting