Kipor Sinemaster IG2000i, Operation Manual

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14. WARRANTY
Kipor Power Equipment, Inc. Warranty
Product registration: Registration is required for warranty coverage, register your
product by completing the registration form found with the owner’s manual or go
to www.kiporpowerequipment.com
LENGTH OF WARRANTY
Kipor Products are covered by this warranty from the date of original retail purchase for a
period of three (3) years or 300 hours for residential use and for one (1) year or 300 hours
for commercial and rental applications. If batteries are shipped with generators, they are
warranted by the manufacturer. The warranty coverage is continual from the original
date of purchase, and does not restart upon the replacement of any part or complete unit.
Individual parts replaced at any point during the warranty period are only eligible for
warranty coverage for the balance of the original warranty period and owner.
ELIGIBILITY
To be eligible for warranty service, the product must be purchased in the United States or
Canada from an authorized dealer. This warranty applies to the original retail purchaser
only and is not transferable. Proof of purchase is required. Goods exported from
North America as well as goods sold at auction are excluded from warranty coverage.
Warranty coverage will only be provided by authorized dealers in the United States and
Canada.
COVERAGE
Parts and labor will be covered for any failure that is proven to be a failure of material or
workmanship under normal use during the applicable warranty time period. It is the
responsibility of the end user to return the product to the nearest authorized repair center
as directed by the warranty administration center. In the event that the generator is
deemed not repairable or the necessary repair would be economically unfeasible, the
Kipor distributor will pay for shipping of the unit from the repair center to the designated
distributor facility and the shipping of a replacement unit. Kipor or its distributor reserves
the right to repair or replace these parts at its option. The return of defective parts may
be requested. Anything replaced under warranty becomes the property of Kipor.
TO OBTAIN WARRANTY SERVICE
Contact any authorized dealer or contact our national customer service center at:
Phone: 888-645-0197 E-mail: service@kiporpowerequipment.com
If contacting us by e-mail, be sure to include a description of the problem as well as all
return contact information such as address, phone number, fax number, e-mail, etc.