Troubleshooting
Check the basics
146
Check the basics
This section includes information on how to check for a
problem with your Keysight spectrum analyzer, and how
to return it for service.
If you experience a problem or would like additional
information about your analyzer, Keysight Technologies’
worldwide organization is ready to provide the support
you need.
• Before calling Keysight Technologies, or returning an
analyzer for service, perform the quick checks listed
below. This check may eliminate the problem.
• Is there power at the receptacle?
• Is the analyzer turned on? Listen for internal fan noise
to determine if the analyzer cooling fan is running.
Feel the rear side of the analyzer for air flow.
• If other equipment, cables, and connectors are being
used with your spectrum analyzer, make sure they are
connected properly and operating correctly.
• Review the measurement procedures being
performed when the problem first appeared. Make
sure all of the settings are correct.
• If the analyzer is not functioning as expected, return
the analyzer to a known state by pressing
Preset
(Default Preset Type)
.
• Is the measurement being performed, and the results
that are expected, within the specifications and
capabilities of the analyzer? Refer to the
Technical
Overview
for your analyzer.
• Is the analyzer displaying an error message? If so,
.
WARNING
No operator serviceable parts inside. Refer servicing to
qualified personnel. To prevent electrical shock, do not
remove covers.
Summary of Contents for N9340B
Page 7: ...1 Overview 1 Overview ...
Page 42: ...System and File File 36 ...
Page 43: ...37 Making Measurements 4 Making Measurements ...
Page 150: ...Error Messages Error Message List 144 ...
Page 154: ...Troubleshooting Contact Keysight Technologies 148 Contact Keysight Technologies ...
Page 157: ...Menu Map AMPTD 151 ...