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inVENTer Connect controller platform | Installation instructions
WARRANTY AND GUARANTEE
9
Warranty and guarantee
Warranty
The warranty refers to the defect-free condition of the product at the time of purchase and covers
all defects that were present at the time of purchase. Failure to observe the intended use will
invalidate all warranty claims.
Outside Germany, the national warranty provisions of the country in which the system is sold
apply. Please contact the distributor for your country.
Manufacturer guarantee
inVENTer GmbH provides a five-year guarantee for electronic components. This covers premature
product wear.
Further information about the guarantee is available at www.inventer.de/garantie.
10 Service
Claims
Check the delivery for completeness and transport damage upon receipt using the delivery note.
Report missing items immediately, and at the latest within 14 days to your supplier, distributor or
factory representative.
Warranty and guarantee claims
In the case of a warranty or guarantee claim, contact your local distributor or
factory representative.
In all cases, please return the complete device to the manufacturer.
The warranty is an additional offering by the manufacturer and in no way affects the
applicable law.
Accessories and spare parts
To order components for your devices (controller, inner cover, sensor technology, switching con-
tact), contact your factory representative or our service staff.
Technical customer service
For technical support, contact our service staff.
+49 (0) 36427 211-0
+49 (0) 36427 211-113