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HS112 C-1 User Manual
R-6730-EN02-E
73/73
Error /
Error message
Possible cause
Solution
The device is printing,
but there is nothing on
the paper.
The upper side of the
paper is not
thermosensitive.
The paper is either unsuitable, or it has
been loaded upside down –– the
thermosensitive side should face upwards.
Printouts are faded.
Paper sensitivity is
too low.
Use the paper recommended by the
manufacturer.
After some time (a few
years)
the
printout
fades.
Paper-related issue.
Use the paper recommended by the
manufacturer. With proper storage, the
content is preserved for up to 8 years.
Make a photocopy or scan of the printout.
The operation time of
the device running on
battery is limited.
The battery is too
old.
Replace the battery.
The
device
is
connected to the mains
power supply, but the
charge indicator LED
does not light up.
The battery is fully
charged.
If the battery is fully charged, the LED
should not light up. However, if the battery
is not charged, check the fuse, or contact
the service.