Chapter 6: Maintenance and troubleshooting
TT 98-123789-D
118
01700 to
01709
Registration
For Voice
Failed
The EXPLORER 527 has not
yet been allowed to register
for voice services (Circuit
Switched).
If the problem persists,
contact your Airtime
Provider.
01800 to
01809
Registration
For Data
Failed
The EXPLORER 527 has not
yet been allowed register
for data services (Packet
Switched).
If the problem persists,
contact your Airtime
Provider.
02000 to
02009
Satellite
Signal Weak
The signal from the satellite
is weak.
Check the line of sight to
the satellite. Be aware that
window glass, trees, or
even rain may reduce the
signal level.
02200 to
02209
Ethernet
Connection
Failed
Ethernet data session could
not be established.
See the display call log for
the cause of the error.
Refer to Calls menu on
page 34.
If the problem persists,
contact your supplier.
02900 to
02909
Network failed
authentication
The EXPLORER 527 does
not accept the network as a
valid BGAN network.
Restart the EXPLORER 527.
If the problem persists,
contact your supplier.
03200 to
03209
AVR failure
Communication with an
external AVR processor is
not working.
If the problem is recurrent,
the EXPLORER 527 should
be returned for repair.
Contact your supplier.
03300 to
03309
Antenna link
down
There is no connection with
the antenna. The reason
may be one of the
following:
1.
The cable is not
connected properly or
the cable is defective.
2.
A processor in the
antenna is faulty
1.
Check the cable and
the connectors.
Replace the cable if
necessary.
2.
Contact your supplier
for repair of the
antenna
ID
Alarm Text
Explanation
Remedy
