Chapter 6: Maintenance and troubleshooting
TT 98-123789-D
113
A phone/fax
connection cannot be
established.
The interface is disabled in
the EXPLORER 527.
Enable the interface by entering the
display menu system and selecting
SETTINGS > INTERFACES >
PHONE/FAX > ON
, or
by accessing the web interface and
selecting
SETTINGS
>
Phone/Fax
>
Enabled
The cable is not properly
connected.
Connect the cable.
The connector type is not
correct.
For information on the correct type of
connector, refer to Phone/Fax interface
on page 125.
Incoming calls: The voice
quality used for the call is
not selected in the web
interface.
Make sure the voice quality used for
calls to the EXPLORER 527 is selected in
the web interface. Access the web
interface and select
SETTINGS
>
Phone/Fax
. Then select the voice quality
for incoming calls.
A LAN connection
cannot be
established.
The interface is off in the
EXPLORER 527.
Enable the interface by entering the
display menu system and selecting
SETTINGS > INTERFACES >
LAN > ON
, or
by accessing the web interface and
selecting
SETTINGS
>
LAN
>
Enabled
The cable is not properly
connected.
Connect the cable.
The cable type or
connector type is not
correct.
For information on the correct type of
connector and cable, refer to LAN
interface on page 126.
Problem
Possible Cause
Remedy
