Chapter 6: Maintenance and troubleshooting
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List of alarms
The following list explains the alarms that may show in the display and in the web interface of the
EXPLORER 527.
Note
In the display and in the web interface the ID includes a hyphen followed by a control-
digit at the end. This digit is used to make sure the ID is not misinterpreted when passed
on, e.g. to service personnel. Make sure you include the entire number when contacting
your supplier.
ID
Alarm Text
Explanation
Remedy
00100 to
00199
System Data
Damaged
Important system data is
damaged.
Do not use the
EXPLORER 527. Contact
your supplier.
00210 to
00219
SIM Module
Error
The SIM interface on the
EXPLORER 527 cannot be
used.
Contact your supplier.
00220 to
00229
USB Module
Error
The USB service interface
on the EXPLORER 527
cannot be used.
Contact your supplier.
00230 to
00239
Temperature
Sensor FATAL
The system is in danger of
overheating.
Do not use the
EXPLORER 527. Contact
your supplier.
00240 to
00249
Temperature
Sensor Error
Automatic adjustment of
the display contrast does
not work.
Contact your supplier.
00260 to
00269
System Error
The EXPLORER 527 cannot
communicate on the
satellite network.
Contact your supplier.
00270 to
00279
Voice Module
Error
Voice services cannot be
accessed by the
EXPLORER 527.
Contact your supplier.
00280 to
00289
Ethernet
Module Error
The Ethernet interface on
the EXPLORER 527 cannot
be used.
Contact your supplier.
00290 to
00299
Power Supply
Error
Power on/off and/or LED
control may be out of
function.
Contact your supplier.
