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6. Troubleshooting
81
Mobil-O-Graph
®
, operating instructions, Rev. 5.1 10/2015, GmbH
6
6.5.3 Communication errors, Mobil-O-Graph® Bluetooth interface
Error
Possible cause
Remedy
Code 1
Mobil-O-Graph
®
Bluetooth interface
has not started up correctly.
Possible hardware error.
Send the unit to your deal-
er or directly to I.E.M. GmbH for
checking.
Code 2
The Mobil-O-Graph
®
Bluetooth
interface could not be configured
correctly.
(Communication problem between
Mobil-O-Graph
®
and Bluetooth
module.)
Try again.
If the error continues, send the unit
to your dealer or directly to I.E.M.
GmbH for checking.
Code 3
The status of the Mobil-O-Graph
®
Bluetooth interface could not be
ascertained.
(Communication problem between
Mobil-O-Graph
®
and Bluetooth
module.)
Try again.
If the error continues, send the unit
to your dealer or directly to I.E.M.
GmbH for checking.
Code 4
The Mobil-O-Graph
®
Bluetooth
interface is not yet paired with the
Bluetooth dongle
Follow the steps in Chapter 4.7.2
Connection via Bluetooth
®
Code 5
The Mobil-O-Graph
®
Bluetooth
interface could not connect to the
computer’s Bluetooth dongle.
Try again.
If the error continues, send the unit
to your dealer or directly to I.E.M.
GmbH for checking.
Code 6
No unsent blood pressure read-
ings exist in the Mobil-O-Graph
®
memory.
As further measurements are tak-
en, these will be sent.
Code 7
The Mobil-O-Graph
®
is paired to
a mobile phone that is technically
incapable of sending the measured
values, or has no mobile signal, or
is not configured correctly.
Please try again.
If the error persists, please contact
your retailer or I.E.M..
6.5.3