6. Troubleshooting
79
Mobil-O-Graph
®
, operating instructions, Rev. 5.1 10/2015, GmbH
Error symptom
Possible cause
Remedy
Err 3
1. Blood pressure outside
measurement range
1. If this message continues, the
monitor is not suitable for the
patient.
2. Severe arm movement
1. Keep your arm still during mea-
surement
3. Problems with pneumatics
3. If this error continues, send the
unit to your dealer or directly to
IEM GmbH for checking.
Err 4
1. Data transfer cable not correct-
ly inserted into the recorder
1. Plug the cable into the monitor
correctly (see 3.4,
Preparing
for monitoring
)
2. Pins in plug of data transfer
cable have suffered mechani-
cal damage.
2. Check the plug to see whether
pins inside are damaged. If so,
call your dealer or IEM.
3. Measurement value not cor-
rectly transferred.
3. Start the transfer again.
Err 5
BAtt
1. Battery voltage too low
1. Replace the batteries
2. Batteries defective
2. The battery voltage is correct,
but during cuff inflation,
bAtt
is
shown on display.
Replace the batteries.
3. Battery contacts are corroded
3. Clean the battery contacts with
a cotton cloth and some alco-
hol
Err 6 + possible continuous alarm
until a key is pressed
1. Air tube blocked
1. Check the cuff for a blockage
or kink in the tube. If there is
a kink in the cuff tube, release
the tube. Otherwise send the
equipment for repair without
delay.
2. Blood pressure cuff is not cor-
rectly connected
2. Connect the cuff with the moni-
tor (see 3.3.5,
Cuff connection
)
3. Leak in cuff or connecting tube
3. If necessary, replace the cuff or
connecting tube.
Err 7
The recorder memory is full (max-
imum 300 measurements and
events may be stored)
Delete data from the monitor, but
make sure that the data has been
saved (see 3.4.2,
Clearing the
memory
)
Err 8
Measurement interrupted by
pressing a key
Err 9 + possible continuous
alarm until a key is
pressed
1. Pressure remains in the cuff
1. Wait for the cuff to deflate com-
pletely.
2. Zero-point adjustment could
not be performed successfully.
2. Send the unit without delay to
your dealer or directly to IEM
GmbH for checking.
Err 10 + continuous alarm until a
key is pressed
1. Serious fault due to pressure
build-up outside the meas-
urement process (pump has
switched on illegally)
Send the unit without delay to your
dealer or directly to IEM GmbH for
checking and repair
2. These error messages all indi-
cate a serious error in the pro-
gram code.
The analysis unit does not react to
data transmission, but
co
is shown
in the display.
1. Data transfer cable is not
plugged into PC
1. Check whether the 9-pole plug
of the data transfer cable is sit-
ting securely in the interface
port
2. see also Err 4
2. see also Err 4
The Mobil-O-Graph
®
takes meas-
urements every two minutes.
Protocol 9 has been set in the
Mobil-O-Graph
®
.
Set Protocol 1 or 2 (see 3.4.5,
Specifying the measurement proto-
col required
).
6.5.1