MSD-501/502/701/702 User
’s Guide
118
Problem
Cause/Check item/Solution
Page
“RETRY OVER
ERROR
” is displayed
and control
command is not sent
completely.
Is the registered reply command correct?
Make sure that the setting of
“TIME OUT” for checking control
commands is not too short.
Control through CEC
cannot be performed.
Does the cable support CEC?
To use CEC, use an HDMI cable that support CEC.
－
Does the sink device support CEC?
Is the HDMI link function of the sink device set to be enabled?
Enable the HDMI link control of the sink device and the function which
powers on the sink device from external devices of the sink device.
●Others
Input signal
temporarily
disappear when input
channel is switched.
When the CEC connection changes, EDID may change. In this case,
input signal is interrupted. Check the connection settings.
Devices cannot be
controlled through
CEC.
Are HDMI cables supporting CEC being used?
To use CEC, enable HDMI link control of the connected devices
(such as LCD TVs, Blu-ray recorder, and so on).
If additional assistance is required, please perform the following tests and then contact us.
1.
The problem occurs in all connectors?
2.
Connect the devices using genuine cables without connecting the MSD.
The problem still cannot be solved? Please contact us for assistance.
