ICS SB686P Series, Product Manual

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Return Procedure
For any Limited Warranty or Guarantee return, please contact Industrial Computer Source's Customer
Service at 1-800-480-0044 and obtain a Return Material Authorization (RMA) Number. All product(s)
returned to Industrial Computer Source for service or credit must be accompanied by a Return Material
Authorization (RMA) Number. Freight on all returned items must be prepaid by the customer who is
responsible for any loss or damage caused by common carrier in transit. Returns for Warranty must in-
clude a Failure Report for each unit, by serial number(s), as well as a copy of the original invoice showing
date of purchase.
To reduce risk of damage, returns of product must be in an Industrial Computer Source shipping
container. If the original container has been lost or damaged, new shipping containers may be
obtained from Industrial Computer Source Customer Service at a nominal cost.
Limitation of Liability
In no event shall Industrial Computer Source be liable for any defect in hardware or software or loss or
inadequacy of data of any kind, or for any direct, indirect, incidental, or consequential damages in connec-
tion with or arising out of the performance or use of any product furnished hereunder. Industrial Computer
Source liability shall in no event exceed the purchase price of the product purchased hereunder. The
foregoing limitation of liability shall be equally applicable to any service provided by Industrial Computer
Source or its authorized agent.
Some Sales Items and Customized Systems are not subject to the guarantee and limited warranty. However,
in these instances any deviations will be disclosed prior to sales and noted in the original invoice. Indus-
trial Computer Source reserves the right to refuse returns or credits on software or special order items.