Using the ISMP and RSA . . . . . . . . . . . . . . . . . . . . 80
Enabling Ethernet adapter teaming
. . . . . . . . . . . . . . . . . 81
. . . . . . . . . . . . . . . . . . . . . . . . 81
Alacritech 10/100 Quad-Port Ethernet adapter . . . . . . . . . . . . 82
PRO/1000 XT Server adapter
. . . . . . . . . . . . . . . . . . 83
Adding a second IBM 5191 RAID Storage Controller Model 0RU
. . . . . . . . . . . . . . . . . . . . 85
IBM 5187 Network Attached Storage Model 6RZ
Engine diagnostic tools overview . . . . . . . . . . . . . . . . . 85
Identifying problems using LEDs
. . . . . . . . . . . . . . . . . 86
Engine troubleshooting charts . . . . . . . . . . . . . . . . . . 89
Power problems
. . . . . . . . . . . . . . . . . . . . . . . 91
Recovering BIOS . . . . . . . . . . . . . . . . . . . . . . . 92
Replacing the battery
. . . . . . . . . . . . . . . . . . . . . 93
Adapter troubleshooting and diagnostics
. . . . . . . . . . . . . . . 96
Troubleshooting the integrated Ethernet adapter
Troubleshooting the Gigabit Ethernet SX adapter . . . . . . . . . . . 100
Troubleshooting the Alacritech 10/100 Quad-Port Ethernet adapter . . . . 101
Troubleshooting the PRO/1000 XT Server adapter . . . . . . . . . . 102
Troubleshooting the ServeRAID-4Lx
. . . . . . . . . . . . . . . 103
Troubleshooting the SCSI HVD 3570 adapter . . . . . . . . . . . . 107
Testing the Fibre Channel host adapter with FAStT MSJ . . . . . . . . 108
Testing the Integrated System Management Processor . . . . . . . . . 109
Testing the Remote Supervisor Adapter
. . . . . . . . . . . . . . 110
Testing SCSI adapters . . . . . . . . . . . . . . . . . . . . . 111
IBM 3534 Fibre Channel Hub Model 1RU . . . . . . . . . . . . . . . 111
Hub diagnostics . . . . . . . . . . . . . . . . . . . . . . . 112
IBM 5191 RAID Storage Controller Model 0RU (storage controller) . . . . . 113
Replacing hot-swap drives . . . . . . . . . . . . . . . . . . . 116
IBM 5192 Storage Unit Model 0RU (storage unit) . . . . . . . . . . . . 118
Chapter 9. Using the Recovery and Supplementary CDs
Using the Recovery Enablement Diskette and Recovery CD . . . . . . . . 123
Using the Supplementary CD . . . . . . . . . . . . . . . . . . . 125
. . . . . . . . . . . . . . . . . . . . . . 127
Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . 128
Appendix B. Getting help, service, and information
Service support . . . . . . . . . . . . . . . . . . . . . . . . 129
Before you call for service . . . . . . . . . . . . . . . . . . . . 130
Getting customer support and service . . . . . . . . . . . . . . . . 130
Getting help online: www.ibm.com/storage/support . . . . . . . . . . 130
Getting help by telephone
. . . . . . . . . . . . . . . . . . . 131
Appendix C. Purchasing additional services
Warranty and repair services . . . . . . . . . . . . . . . . . . . 133
Appendix D. Engine POST and diagnostic program messages
Power-on self-test (POST) . . . . . . . . . . . . . . . . . . . . 135
POST beep code descriptions . . . . . . . . . . . . . . . . . . 135
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