Table 21. Storage controller troubleshooting
Problem indicator
Component
Possible cause
Possible solutions
Amber LED on
Drive CRU
Drive has failed
Replace the drive that
has failed.
Fan CRU
Fan failure
Replace the fan that has
failed.
RAID controller
Fault LED
RAID controller has
failed
If the RAID controller
Fault LED is on, replace
the RAID controller.
Expansion port
bypass LED
GBIC port empty
No corrective action is
needed if the system is
properly configured.
Fibre Channel cable
is not attached to
the expansion unit
No corrective action is
needed.
No incoming signal
detected
1. Reattach the GBIC
and Fibre Channel
cables.
2. Replace input and
output GBIC or
cables as necessary.
Front panel
General system
error
Indicates that a Fault
LED somewhere on the
storage controller has
turned on. (Check for
amber LEDs on CRUs.)
Amber LED is on and
green LED off
Power-supply
CRU
Power switch is
turned off or AC
power failure
Turn on all power-supply
power switches.
Amber and green LEDs
on
Power-supply
CRU
Power supply failure
Replace the failed
power-supply CRU.
All green LEDs off
All CRUs
Subsystem power is
off
Check that all
storage-controller power
cords are plugged in and
the power switches are
on. If applicable, check
that the main circuit
breakers for the rack are
turned on.
AC power failure
Check the main circuit
breaker and AC outlet.
Power supply failure
Replace the power
supply.
Midplane failure
Have the storage
controller serviced.
Amber LED flashing
Drive CRUs
Drive rebuild or
identity is in process
No corrective action is
needed.
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