Error LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Power-supply LEDs . . . . . . . . . . . . . . . . . . . . . . . 71
Diagnostic programs and messages . . . . . . . . . . . . . . . . . 73
Running the diagnostic programs . . . . . . . . . . . . . . . . . 74
Diagnostic text messages . . . . . . . . . . . . . . . . . . . . 74
Viewing the test log . . . . . . . . . . . . . . . . . . . . . . 74
Diagnostic messages
. . . . . . . . . . . . . . . . . . . . . 75
Recovering the server firmware . . . . . . . . . . . . . . . . . . 124
Automated boot recovery (ABR) . . . . . . . . . . . . . . . . . . 126
Three boot failure
. . . . . . . . . . . . . . . . . . . . . . . 126
Solving SCSI problems . . . . . . . . . . . . . . . . . . . . . 128
Solving power problems . . . . . . . . . . . . . . . . . . . . . 128
Solving Ethernet controller problems
. . . . . . . . . . . . . . . . 129
Solving undetermined problems . . . . . . . . . . . . . . . . . . 130
Problem determination tips . . . . . . . . . . . . . . . . . . . . 131
Chapter 4. Parts listing, System x3200 M3 Types 7327 and 7328
. . . . . 133
Replaceable server components . . . . . . . . . . . . . . . . . . 133
Power cords . . . . . . . . . . . . . . . . . . . . . . . . . 138
Chapter 5. Removing and replacing server components
. . . . . . . . 141
Installation guidelines . . . . . . . . . . . . . . . . . . . . . . 141
System reliability guidelines . . . . . . . . . . . . . . . . . . . 142
Working inside the server with the power on
. . . . . . . . . . . . 144
Handling static-sensitive devices . . . . . . . . . . . . . . . . . 144
Returning a device or component
. . . . . . . . . . . . . . . . 144
Removing and replacing consumable parts and Tier 1 CRUs
. . . . . . . 145
Removing the side cover . . . . . . . . . . . . . . . . . . . . 145
Installing the side cover . . . . . . . . . . . . . . . . . . . . 146
Removing the lower bezel . . . . . . . . . . . . . . . . . . . 147
Installing the lower bezel . . . . . . . . . . . . . . . . . . . . 148
Removing the upper bezel . . . . . . . . . . . . . . . . . . . 149
Installing the upper bezel. . . . . . . . . . . . . . . . . . . . 150
Removing an adapter . . . . . . . . . . . . . . . . . . . . . 151
Installing an adapter
. . . . . . . . . . . . . . . . . . . . . 152
Removing and installing internal drives
. . . . . . . . . . . . . . 154
Removing a hot-swap power supply. . . . . . . . . . . . . . . . 165
Installing a hot-swap power supply . . . . . . . . . . . . . . . . 167
Removing a memory module . . . . . . . . . . . . . . . . . . 168
Installing a memory module . . . . . . . . . . . . . . . . . . . 169
Removing an optional ServeRAID-MR10i SAS/SATA controller . . . . . . 175
Installing an optional ServeRAID-MR10i SAS/SATA controller . . . . . . 175
Removing an optional ServeRAID-MR10is VAULT SAS/SATA controller
177
Installing an optional ServeRAID-MR10is VAULT SAS/SATA Controller
177
Removing a USB embedded hypervisor flash device
. . . . . . . . . 180
Installing a USB embedded hypervisor flash device . . . . . . . . . . 180
Removing the virtual media key . . . . . . . . . . . . . . . . . 181
Installing the virtual media key. . . . . . . . . . . . . . . . . . 182
Removing the system battery . . . . . . . . . . . . . . . . . . 183
Installing the battery
. . . . . . . . . . . . . . . . . . . . . 184
Removing and replacing consumable parts . . . . . . . . . . . . . . 186
Removing and replacing Tier 2 CRUs . . . . . . . . . . . . . . . . 187
Removing the rear system fan . . . . . . . . . . . . . . . . . . 187
Installing the rear system fan . . . . . . . . . . . . . . . . . . 188
Removing the hard disk drive fan assembly . . . . . . . . . . . . . 189
Installing the hard disk drive fan assembly . . . . . . . . . . . . . 191
iv
System x3200 M3 Types 7327 and 7328: Problem Determination and Service Guide
Summary of Contents for System x3200 M3
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