v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 4, “Parts listing, System x3200 M3 Types 7327 and 7328,” on page 133 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
v
Go to the IBM support Web site at http://www.ibm.com/systems/support/ to check for technical
information, hints, tips, and new device drivers or to submit a request for information.
Error code
Description
Action
2018002
Option ROM resource allocation failure
Informational message that some devices might not
be initialized.
1. If possible, rearrange the order of the adapters in
the PCI slots to change the load order of the
optional-device ROM code.
2. Run the Setup utility, select
Startup Options
, and
change the boot priority to change the load order
of the optional-device ROM code.
3. Run the Setup utility and disable some other
resources, if their functions are not being used, to
make more space available.
a. Select
Startup Options -> Planar Ethernet
(PXE/DHCP)
to disable the integrated
Ethernet controller ROM.
b. Select
Advanced Functions -> PCI Bus
Control -> PCI ROM Control Execution
to
disable the ROM of the adapter in the PCI
slots.
c. Select
Devices and I/O Ports
to disable any
of the integrated devices.
4. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Each adapter
b. (Trained service technician only) System
board
3
xx
0007 (
xx
can be 00 -
19)
Firmware fault detected, system halted
1. Recover the server firmware to the latest level
(see “Updating the firmware” on page 221).
2. Undo any recent configuration changes, or clear
CMOS memory to restore the settings to the
default values (see “System-board jumpers and
switches” on page 20.
3. Remove any recently installed hardware.
3038003
Firmware corrupted
1. Run the Setup utility, select
Load Default
Settings
, and save the settings to recover the
server firmware.
2. (Trained service technician only) Replace the
system board.
3048005
Booted secondary (backup) UEFI Image
Information only. The backup switch was used to boot
the secondary bank.
Chapter 3. Diagnostics
31
Summary of Contents for System x3200 M3
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