IBM System x3200 M3, Service Manual

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IBM Electronic Service Agent is a software tool that monitors the server for
hardware error events and automatically submits electronic service requests to
IBM service and support. In addition, it can collect and transmit system
configuration information on a scheduled basis so that the information is available
to you and your support representative. It uses minimal system resources, and is
available free of charge. For more information and to download IBM Electronic
Service Agent, go to http://www.ibm.com/support/electronic/
Event logs
Error codes and messages are displayed in the following types of event logs:
v POST event log: This log contains the three most recent error codes and
messages that were generated during POST. You can view the POST event log
through the Setup utility.
v
System-event log: This log contains messages that were generated during
POST and all system status messages from the service processor. You can view
the contents of the system-event log from the Setup utility for more information.
The system-event log is limited in size. When it is full, new entries will not
overwrite existing entries; therefore, you must periodically clear the system-event
log through the Setup utility. When you are troubleshooting, you might have to
clear the system-event log to make the most recent events available for analysis.
Each system-event log entry is displayed on its own page. Message are listed on
the left side of the screen, and details about the selected message is displayed
on the right side of the screen. To move from one entry to the next, use the Up
Arrow (
↑ ) and Down Arrow ( ↓ ) keys.
The system-event log indicates an assertion event when an event has occurred.
It indicates a de-assertion event when the event is no longer occurring.
v Integrated management module (IMM) event log: This log contains a filtered
subset of all IMM, POST, and system management interrupt (SMI) events. You
can view the IMM event log through the IMM Web interface and through the
Dynamic System Analysis (DSA) program (as the ASM event log).
v DSA log: This log is generated by the Dynamic System Analysis (DSA) program,
and it is a chronologically ordered merge of the system-event log (as the IPMI
event log), the IMM chassis-event log (as the ASM event log), and the
operating-system event logs. You can view the DSA log through the DSA
program.
Viewing event logs through the Setup utility
To view the POST event log or system-event log, complete the following steps:
1. Turn on the server.
2. When the prompt
<F1> Setup
is displayed, press F1. If you have set both a
power-on password and an administrator password, you must type the
administrator password to view the event logs.
3. Select System Event Logs and use one of the following procedures:
v
To view the POST event log, select POST Event Viewer .
v To view the IMM system-event log, select System Event Log .
Viewing event logs without restarting the server
When the server is not hung and the IMM is connected to a network, methods are
available for you to view one or more event logs without having to restart the
server.
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System x3200 M3 Types 7327 and 7328: Problem Determination and Service Guide