Table 5. DSA Preboot messages (continued)
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v
See Chapter 4, “Parts listing, System x3200 M3 Types 7327 and 7328,” on page 133 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a Trained
service technician.
v
Go to the IBM support Web site at http://www.ibm.com/systems/support/ to check for technical information, hints, tips,
and new device drivers or to submit a request for information.
Message
number
Component
Test
State
Description
Action
405-903-xxx
Intel Ethernet
Device
Test Internal
Memory
Failed
1. Make sure that the component
firmware is at the latest level. The
installed firmware level is shown in
the DSA event log in the
Firmware/VPD section for this
component. For more information, see
“Updating the firmware” on page 221.
2. Run the test again.
3. Check the interrupt assignments in
the PCI Hardware section of the DSA
event log. If the Ethernet device is
sharing interrupts, if possible, use the
Setup utility see “Using the Setup
utility” on page 225) to assign a
unique interrupt to the device.
4. Replace the component that is
causing the error. If the error is
caused by an adapter, replace the
adapter. Check the PCI Information
and Network Settings information in
the DSA event log to determine the
physical location of the failing
component.
5. If the failure remains, go to the IBM
Web site for more troubleshooting
information at http://www.ibm.com/
systems/support/supportsite.wss/
docdisplay?brandind=5000008
&lndocid=SERV-CALL.
Chapter 3. Diagnostics
121
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