IBM System x3200 M3, Service Manual

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 4, “Parts listing, System x3200 M3 Types 7327 and 7328,” on page 133 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
A PCI PERR has occurred on
system %1.
(%1 = CIM_ComputerSystem.
ElementName) Error A PCI PERR has occurred.
(Sensor = One of PCI Err)
1. Check the extender-card
LEDs.
2. Reseat the affected adapters
and riser card.
3. Update the server and adapter
firmware (UEFI and IMM).
Important: Some cluster
solutions require specific code
levels or coordinated code
updates. If the device is part
of a cluster solution, verify that
the latest level of code is
supported for the cluster
solution before you update the
code.
4. Remove both adapters.
5. Replace the PCIe adapter.
6. Replace the extender card.
7. (Trained service technician
only) Replace the system
board.
A PCI SERR has occurred on
system %1.
(%1 = CIM_ComputerSystem.
ElementName) Error A PCI SERR has occurred.
(Sensor = One of PCI Err)
1. Check the extender-card
LEDs.
2. Reseat the affected adapters
and extender card.
3. Update the server and adapter
firmware (UEFI and IMM).
Important: Some cluster
solutions require specific code
levels or coordinated code
updates. If the device is part
of a cluster solution, verify that
the latest level of code is
supported for the cluster
solution before you update the
code.
4. Remove both adapters.
5. Replace the PCIe adapter.
6. Replace the extender card.
7. (Trained service technician
only) Replace the system
board.
Chapter 3. Diagnostics
47