IBM System Storage TS3100, Setup, Operator, And Service Manual

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Appendix E. Message Retrieval at the Host
Retrieving messages from different hosts are discussed in this appendix.
Obtaining Error Information from the Host
How error information is obtained from the host depends on the type of device
driver being utilized. Refer to the table below for instructions specific to your type
of device driver.
If you are... Then
Using an IBM device driver Refer to the IBM Tape Device Drivers
Installation and User's Guide (GC27-2130) for
problem determination information specific
to your host operation system. Visit
ftp://ftp.software.ibm.com/storage/devdrvr/
Doc/
to download the latest version of the
manual.
Using a non-IBM device driver Refer to “IBM TotalStorage Tape Diagnostic
Tool (ITDT)” on page 9-3. Visit
http://www-1.ibm.com/support/
docview.wss?uid=ssg1S4000662
to
download the diagnostic tool.
Retrieving from an IBM System p
™
or IBM Power System with AIX
IBM device drivers for the System p system logs error information when an error
occurs on a tape drive or library.
The error information includes the following:
1. Device VPD
2. SCSI command parameters
3.
SCSI sense data (if available)
The AIX Tape and Media Changer Device Driver for the System p provides
logging to the system error log for a variety of errors. You can view the error log
by following this procedure.
1. At the AIX command line, type errpt |pg to display a summary report, or type
errpt -a |pg to display a detailed report. Press [Enter] .
Note: In most cases you will use the summary report to find the date and time
of any errors related to library devices, then use the detail report to
obtain the sense data needed to identify the cause of the error.
2. Press [Enter] to scroll through the error log.
3.
Type
q
and press
[Enter]
, to quit the error log at any time.
To correct a problem you noticed in the errpt report, determine the type of error by
using the examples that follow:
© Copyright IBM Corp. 2007, 2012
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