IBM System Storage TS3100, Setup, Operator, And Service Manual

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Service Library: Save Drive Dump
This menu item allows a drive dump to be saved to the host computer. Select the
drive. Then click
Save Drive Dump . Once the Save Drive Dump button is clicked,
the user will have the option of saving the drive dump to their hard drive. The
progress status for the drive dump is shown on the System Status screen to the
right of the main Web User Interface screen.
Note: Ensure that all the pop-up facilities on the web browser are set to enable
pop-up boxes to appear. For example on the Microsoft Internet Explorer,
under
Tools , ensure that the Pop-up Blocker is turned OFF and Internet
Options -> Security -> Custom Level -> Downloads -> Automatic
Prompting
for file
Downloads and File Downloads
are both Enabled.
Once saved on the hard drive, it can be e-mailed to Tech Support for analysis, if
needed.
Note: The dump may take as long as 20 minutes to complete. The System Status
portion of the screen shows "Drive Dump in Progress" with the number of
KBs transferred.
Service Library: Perform Diagnostics
Note: When running the "System Test", the library must contain at least the same
number of data cartridges as there are drives in that library. For example, if
your library has 4 drives installed, you must have 4 or more data cartridges
in the library prior to the start of the test. If there are fewer data cartridges
than drives in the library, an error message "Slot Empty" will occur, and the
test will not complete successfully. The media type must be compatible with
the drive type. Otherwise, an error message "Incompatible Media" will occur
and the test will fail.
This page provides the system administrator with general tests to verify the
usability and reliability of the library. The "System Test" will use resident data
cartridges to test the load and unload capability of the drives, and ensure that the
library mechanics are working satisfactorily. No data will be written to the
cartridges and the cartridges will be returned to their normal slot location. The
"Slot To Slot" test will move each resident data cartridge from one slot to another,
for each test cycle requested. When completing the "Slot To Slot" test, you will
need to Inventory your library before placing it back online, since this test
scrambles the cartridge slot locations.
The user selects the number of test cycles before starting the test from the
EXECUTE button. To cancel the test before it completes the cycles, select the STOP
button.
Figure 5-67. Service: Save Drive Dump
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TS3100 Tape Library and TS3200 Tape Library Setup, Operator, and Service Guide