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IBM IntelliStation Z Pro 6223 Hardware Maintenance Manual And Troubleshooting Manual Download Page 115

ServeRAID

 

error

 

codes

 

In

 

the

 

following

 

error

 

codes,

 

x

 

can

 

be

 

any

 

number

 

or

 

letter.

 

 

Note:

 

See

 

“System

 

replaceable

 

units”

 

on

 

page

 

117

 

to

 

determine

 

which

 

components

 

should

 

be

 

replaced

 

by

 

a

 

field

 

service

 

technician.

 

Error

 

code/symptom

 

FRU/action

 

1xxx

 

(Microcode

 

checksum

 

error)

 

1.

   

ServeRAID

 

controller

 

2xxx

 

(Code

 

DRAM

 

error)

 

1.

   

Install

 

download

 

jumpers,

 

flash

 

latest

 

level

 

BIOS

 

and

 

firmware

 

for

 

controller.

 

Remove

 

jumpers.

 

2.

   

ServeRAID

 

controller.

 

3000-31xx(Code

 

DRAM

 

error)

 

1.

   

Install

 

download

 

jumpers,

 

flash

 

latest

 

level

 

BIOS

 

and

 

firmware

 

for

 

controller.

 

Remove

 

jumpers.

 

2.

   

ServeRAID

 

controller.

 

3200

 

(Code

 

DRAM

 

error)

 

1.

   

Install

 

download

 

jumpers,

 

flash

 

latest

 

level

 

BIOS

 

code

 

and

 

firmware

 

for

 

controller.

 

Remove

 

jumpers.

 

2.

   

ServeRAID

 

controller.

 

3300

 

(ServeRAID-5i

 

only)

 

1.

   

Install

 

ServeRAID-5i

 

controller

 

in

 

an

 

extended

 

PCI

 

expansion

 

slot.

 

See

 

the

 

documentation

 

that

 

came

 

with

 

the

 

server

 

for

 

more

 

information.

 

3E20

 

(ServeRAID-5i

 

only)

 

1.

   

Remove

 

the

 

ServeRAID-5i

 

controller

 

from

 

its

 

slot

 

and

 

install

 

it

 

in

 

the

 

proper

 

PCI

 

option

 

slot.

 

2.

   

Verify

 

that

 

the

 

ServeRAID-5i

 

controller

 

is

 

supported

 

in

 

this

 

server.

 

3.

   

ServeRAID-5i

 

controller.

 

4.

   

System

 

board.

 

3E2x

 

1.

   

Reseat

 

the

 

ServeRAID

 

controller.

 

2.

   

Flash

 

latest

 

level

 

of

 

BIOS

 

code

 

and

 

firmware

 

for

 

controller.

 

3.

   

ServeRAID-5i

 

controller.

 

4.

   

Integrated

 

RAID

 

controller

 

on

 

serve).

 

4xxx

 

thru

 

5xxx

 

(Code

 

DRAM

 

error)

 

1.

   

Install

 

download

 

jumpers,

 

flash

 

latest

 

level

 

BIOS

 

code

 

and

 

firmware

 

for

 

controller;

 

then,

 

remove

 

jumpers.

 

2.

   

ServeRAID

 

controller.

 

6xxx

 

(Cache

 

DRAM

 

error)

 

(ServeRAID-4H

 

only)

 

1.

   

Reseat

 

daughter

 

card.

 

2.

   

Install

 

download

 

jumpers,

 

flash

 

latest

 

level

 

BIOS

 

code

 

and

 

firmware

 

for

 

controller;

 

then,

 

remove

 

jumpers.

 

3.

   

ServeRAID

 

controller.

 

7xxx

 

thru

 

8xxx

 

(Host/local

 

PCI

 

bus

 

interface

 

error)

 

1.

   

Flash

 

latest

 

level

 

of

 

BIOS

 

code

 

and

 

firmware

 

for

 

controller.

 

2.

   

If

 

ServeRAID-4x

 

controller,

 

replace

 

controller.

 

3.

   

If

 

ServeRAID-5i

 

controller,

 

integrated

 

RAID

 

controller

 

on

 

the

 

computer.

 

 

Chapter

 

6.

 

Symptom-to-FRU

 

index

 

105

Summary of Contents for IntelliStation Z Pro 6223

Page 1: ...IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide ERserver...

Page 2: ......

Page 3: ...IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide ERserver...

Page 4: ...Appendix C Notices on page 159 v The most recent version of this document is available at http www ibm com pc support Eighth December 2005 Copyright International Business Machines Corporation 2004 20...

Page 5: ...connaissance de toutes les consignes de type Attention et Danger avant de proc der aux op rations d crites par les instructions Lesen Sie alle Sicherheitshinweise bevor Sie eine Anweisung ausf hren Ac...

Page 6: ...t You can download the most current diagnostic BIOS flash and device driver files from http www ibm com pc support iv IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troublesh...

Page 7: ...g the test log 17 Small computer system interface SCSI messages 17 PC Doctor for Windows 18 Updating flash updating the BIOS code on the computer 18 Recovering from a POST BIOS update failure 19 Erasi...

Page 8: ...ystem board error LEDs 74 System board jumpers and switches 75 Removing the system board 76 Top side cover 78 Bezel release latch 79 Handle assembly 81 Chapter 6 Symptom to FRU index 83 Beep symptoms...

Page 9: ...126 Safety inspection guide 127 Handling electrostatic discharge sensitive devices 128 Grounding requirements 128 Safety notices multilingual translations 129 Appendix C Notices 159 Edition notice 15...

Page 10: ...viii IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide...

Page 11: ...the functions of the computer v Safety Information This document is in Portable Document Format PDF on the IBM IntelliStation Documentation CD It contains translated caution and danger statements Each...

Page 12: ...ocumentation CD Each statement is numbered for reference to the corresponding statement in the Safety Information document The following notices and statements are used in this document v Notes These...

Page 13: ...280 DMS 59 PCI Express x16 with 64 MB DDR synchronous dynamic random access memory SDRAM video memory and dual analog connectors or dual digital monitor capability with the purchase of an additional p...

Page 14: ...Administration and IBM Director Agent The memory controller in your computer provides Chipkill memory protection if the DIMMs are 1 GB or larger Chipkill memory protection is a technology that protect...

Page 15: ...h serial presence detect SPD v Hard disk drive partition based diagnostic programs v Integrated Ethernet controller v Monitoring support for temperatures voltages and fan speed v Power on self test PO...

Page 16: ...flashing it indicates that the computer is turned on When this LED is flashing it indicates that the computer is off and still connected to an ac power source standby mode Power control button Press...

Page 17: ...tereo system Mic connector pink Use this connector to connect a microphone to your computer when you want to record voices or other sounds on the hard disk You can also use this connector and a microp...

Page 18: ...n turn on the computer and start the operating system by pressing the power control button The computer can also be turned on in any of the following ways v If a power failure occurs while the compute...

Page 19: ...u turn off the computer and leave it connected to ac power the computer can respond to requests such as a remote request to turn on the computer To remove all power from the computer you must disconne...

Page 20: ...3 Click Start 4 Click Turn Off Computer then click Turn Off to confirm If you are using the preinstalled Red Hat Linux operating system complete the following steps to shut down the operating system a...

Page 21: ...se it to configure the network as a startable device and you can customize where the network startup option appears in your startup sequence You enable and disable the Broadcom NetXtreme Gigabit Ether...

Page 22: ...watch the monitor screen If the computer is already on when you start this procedure you must shut down the operating system turn off the computer wait a few seconds until all in use LEDs are turned o...

Page 23: ...servers sharing external storage devices If you suspect that it is part of a cluster you can run all diagnostic programs except the ones that test the storage unit that is a hard disk drive in the st...

Page 24: ...ons or the main menu 003 DID YOU RECEIVE BOTH OF THE CORRECT RESPONSES NO Find the failure symptom in Chapter 6 Symptom to FRU index on page 83 YES Run the diagnostic programs see Starting the diagnos...

Page 25: ...more than one beep sounds and an error message appears on the screen Notes 1 If you have set a user password you must type the password and press Enter when prompted before the operating system will...

Page 26: ...trained service personnel Sometimes the first error to occur causes additional errors In this case the computer displays more than one error message Always follow the suggested action instructions fo...

Page 27: ...t the diagnostics programs Optionally insert the IBM Enhanced Diagnostics diskette and restart the computer 2 Run the applicable diagnostics program and when the Diagnostic Programs screen appears sel...

Page 28: ...s PC Doctor 2 Follow the instructions on the screen Help is available online Updating flash updating the BIOS code on the computer Periodically IBM might post new levels of BIOS code on the Web Always...

Page 29: ...e information see Appendix A Getting help and technical assistance on page 123 2 To create and use a diskette you must add a diskette drive to your computer To enable a USB diskette drive follow these...

Page 30: ...from the diskette drive or CD ROM drive 13 Disconnect all power cords then remove the computer cover 14 Return the boot block recovery jumper to pins 1 and 2 15 Replace the computer cover then reconne...

Page 31: ...ssword or create a new password 12 Select Save Settings and press Enter Replacing the battery When replacing the battery you must replace it with a lithium battery of the same type from the same manuf...

Page 32: ...lems is as follows 1 Turn off the server and disconnect all ac power cords 2 Check for loose cables in the power subsystem Also check for short circuits for example if there is a loose screw causing a...

Page 33: ...s To help ensure proper cooling and system reliability make sure that v Each of the drive bays has a drive or a filler panel and electromagnetic compatibility EMC shield installed in it v There is ade...

Page 34: ...d weather Heating reduces indoor humidity and increases static electricity Installing options in your computer This section provides instructions for installing hardware options in your computer Note...

Page 35: ...mputer on page 9 then disconnect all power cords and external cables 3 Pull down on the cover release handle then pull the cover straight up and lift the side cover off the computer and set it aside C...

Page 36: ...ezel aside Bezel clips For instructions for replacing the bezel see Replacing the bezel on page 50 Installing an adapter The following notes describe the types of adapters that your computer supports...

Page 37: ...evices in the following order if you have not changed the default startup sequence PCI Express x16 slot slot 1 system board integrated drive electronics IDE Serial ATA SATA or small computer system in...

Page 38: ...he instructions that come with the adapter to set jumpers or switches if any Attention Avoid touching the components and gold edge connectors on the adapter 8 If you are installing a full length adapt...

Page 39: ...I adapter see Cabling an optional SCSI adapter on page 30 for additional information 11 If you have another adapter to install repeat steps 4 through 10 12 If you have installed a full length adapter...

Page 40: ...all a ServeRAID 6i adapter it must be installed in slot 5 no cabling is required for this adapter Complete the following steps to cable an optional SCSI adapter 1 Install the SCSI adapter see Installi...

Page 41: ...all the drive v Check the instructions that come with the drive to see whether you need to set any switches or jumpers on the drive If you are installing a SCSI device be sure to set the SCSI ID for t...

Page 42: ...I and PCI X slots covered or occupied When you install a drive PCI adapter or PCI X adapter save the EMC shield and filler panel from the bay or the adapter slot cover in the event you later remove th...

Page 43: ...er to pry the filler panel and EMC shield away from the computer EMC shield Filler panel Note If you are installing a drive that contains a laser observe the following safety precaution Chapter 4 Inst...

Page 44: ...he following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Class 1 Laser Product Laser Klasse 1 Laser Klass 1...

Page 45: ...9 To install a drive in bay 3 use one of the following procedures Note Only a 3 5 in device can be installed in bay 3 v If you are installing an external media device in bay 3 complete the following...

Page 46: ...rmation v Read the documentation that comes with the drive for cabling instructions v Route the cable before you install the drive Do not block the airflow from the fans v You can install up to four S...

Page 47: ...cover 4 Remove the side cover see Removing the side cover on page 25 5 Disconnect the fan connector for the fan that is attached to the back of the drive cage from the system board 6 Press in on the...

Page 48: ...es from the rear of the drives 9 Remove the empty drive tray from the drive bay in which you want to install the drive 10 Touch the static protective package containing the drive to any unpainted meta...

Page 49: ...cabling drives and System board internal connectors on page 72 for the location of the Serial ATA and SCSI connectors on the system board If there are open connectors on the cables connecting existing...

Page 50: ...TA SCSI and diskette drives to the system board Two or three types of signal cables come with your computer IDE The wider IDE signal cable has three connectors One of these connectors is attached to t...

Page 51: ...omputer maximum memory capacity using mixed single rank and double rank DIMMs Notes 1 Do not install four 2 GB double rank DIMMs for the computer maximum capacity 8 GB configuration the computer does...

Page 52: ...g static sensitive devices on page 23 2 Turn off the computer and all attached devices see Turning off the computer on page 9 then disconnect all power cords and external cables 3 Remove the side cove...

Page 53: ...s a gap between the DIMM and the retaining clips the DIMM has not been correctly installed Open the retaining clips remove the DIMM and then reinsert it DIMM 5 DIMM 4 DIMM 3 DIMM 2 DIMM 1 DIMM 6 9 If...

Page 54: ...in the Microprocessor 1 socket v The microprocessor speeds are automatically set for this computer therefore you do not need to set any microprocessor frequency selection jumpers or switches v Termin...

Page 55: ...otate the drive cage all the way out of the computer until it locks into place over the drive cage retention tab The open ends of the drive slots and installed drives will face you Drive cage release...

Page 56: ...12 Install the microprocessor a Touch the static protective package containing the new microprocessor to any unpainted metal surface on the computer then remove the microprocessor from the package b...

Page 57: ...stic cover from the bottom of the heat sink Attention Do not set the heat sink down after you remove the plastic cover and do not touch the thermal grease on the bottom of the heat sink Touching the t...

Page 58: ...l cables from the computer 2 Remove the side cover see Removing the side cover on page 25 3 Open the front adapter retention bracket and remove the rear adapter retention bracket from the PCI X slots...

Page 59: ...rfere with other cables that are connected to the computer Before you begin obtain the following items v A flat blade screwdriver v An adjustable wrench v A 19 mm 0 75 in rope clip or wire rope simila...

Page 60: ...ou have other options to install or remove do so now otherwise replace the side cover see Replacing the side cover on page 51 7 Reconnect the external cables and power cords Turn on the attached devic...

Page 61: ...inside the computer 2 Install the side cover by placing it into position on the computer Make sure that the lip on the bottom of the cover rests inside the ledge on the bottom of the chassis before r...

Page 62: ...tive devices on page 23 and the documentation that comes with your options 2 Turn off the computer and all attached devices see Turning off the computer on page 9 3 Follow the instructions that come w...

Page 63: ...SB 2 0 v One video The following illustration shows the locations of the connectors on the rear of the computer See Controls LEDs and connectors on page 6 for the locations of the connectors on the fr...

Page 64: ...rs one on the front and one on the rear of the computer Connect a microphone to this connector to record sounds onto the hard disk or to use speech recognition software Auxiliary device pointing devic...

Page 65: ...2 3 4 5 6 Keyboard connector There is one keyboard connector on the rear of the computer Use this connector to connect a PS 2 non USB keyboard The following illustration shows a keyboard connector 6...

Page 66: ...an install four internal SCSI devices using the SCSI signal cable that comes with some computer models If you plan to attach external SCSI devices you can order an additional SCSI cable remove the SCS...

Page 67: ...es to a USB connector If you connect a PS 2 non USB keyboard to the keyboard connector USB ports and devices are disabled during power on self test POST If you connect a USB keyboard that has a mouse...

Page 68: ...e in performance for some applications Use the PCI Express x16 external power drop to connect the video adapter to the computer power supply The following illustration shows the location of the video...

Page 69: ...78 Bezel release latch 79 Handle assembly 81 The following information describes procedures for removing and installing certain components inside the system Only a qualified service technician is aut...

Page 70: ...rocessor a Press the microprocessor baffle release lever down move it toward the other microprocessor and lift it up to the open position b Slide the heat sink assembly toward the front of the compute...

Page 71: ...complete the following steps 1 Turn off the computer if it is on 2 Disconnect the power cord from the power source and from the computer then disconnect all external cables 3 Remove the side cover see...

Page 72: ...y to the system board and any other components to which it is attached making a note of where they connect 5 Remove the screws from the rear of the computer 6 Gently move the power supply away from th...

Page 73: ...if it is on 2 Disconnect the power cord from the power source and from the computer then disconnect all external cables 3 Remove the side cover see Removing the side cover on page 25 4 Remove all adap...

Page 74: ...from the computer then disconnect all external cables 3 Remove the side cover see Removing the side cover on page 25 4 Remove all adapters see Installing an adapter on page 26 Front view Rear view Re...

Page 75: ...s Processor fans 6 Squeeze the fan baffle release tabs so that they release from the notches in the chassis Note It might be easier to perform this procedure if you remove adapters and remove the fron...

Page 76: ...the side cover Hard drive fan Before you begin v Read Appendix B Safety information on page 125 v Review the information in System reliability considerations on page 23 To remove a rear fan complete...

Page 77: ...tward until they detach from the drive cage 8 Set the assembly on a level work surface with the fan facing up 9 Use side cutters to sever the four rubber extensions securing the fan to the duct and re...

Page 78: ...page 25 4 Remove the front bezel see Removing the bezel on page 26 5 Note where the power switch and LED panel cable connects to the system board then carefully disconnect the cable from the system b...

Page 79: ...ables 3 Remove the side cover see Removing the side cover on page 25 4 Remove the front bezel see Removing the bezel on page 26 5 Press the latch on the top of the assembly this side of the assembly w...

Page 80: ...side cover see Removing the side cover on page 25 4 Note where the speaker cable connects to the system board then carefully disconnect the cable from the system board Note See the system service lab...

Page 81: ...tration shows the system board connectors for user installable options Slot 6 PCI X Battery Microprocessor 2 Microprocessor 2 VRM Microprocessor 1 Slot 5 PCI X Slot 4 PCI X Slot 3 PCI Slot 2 PCI Slot...

Page 82: ...wer Fan 1 JCOM1 to serial port 2 Fan 2 Fan 4 Front USB SCSI channel A SCSI channel B Microprocessor power Fan 3 Front panel switch LEDs SCSI backplane Diskette drive Primary IDE Wake on LAN Serial ATA...

Page 83: ...nnectors The following illustration shows the external input output port connectors on the system board Mouse Keyboard Parallel Serial 1 Serial 2 USB 2 USB 1 Ethernet Video 1 2 Front USB Chapter 5 Fie...

Page 84: ...MM 3 error LED D19 DIMM 2 error LED DIMM 1 error LED D21 Fan 2 error LED D27 Fan 1 error LED D26 Fan 3 error LED D25 reserved Fan 4 error LED D29 Microprocessor 1 error LED D23 Microprocessor 2 error...

Page 85: ...jumper v Auto restart disabled with jumper Configuration JCON1 v Normal default jumper on pins 1 and 2 v Configuration jumper on pins 2 and 3 v BIOS crisis recovery no jumper CMOS JCMOS1 v Keep CMOS...

Page 86: ...n off the server if it is on 2 Disconnect the power cord from the power source and from the server then disconnect all external cables 3 Remove the side cover see Removing the side cover on page 25 4...

Page 87: ...Remove the eight heat sink retention module screws and set them in a safe place then remove the heat sink retention module 11 Move the retention latch toward the rear of the computer 12 Grasp the side...

Page 88: ...rnal cables 3 Remove the side cover see Removing the side cover on page 25 4 Remove the front bezel see Removing the bezel on page 26 5 Remove the handle assembly see Handle assembly on page 81 6 Remo...

Page 89: ...er cord from the power source and from the computer then disconnect all external cables 3 Remove the side cover see Removing the side cover on page 25 4 Remove the front bezel see Removing the bezel o...

Page 90: ...M drive see Installing a drive in bay 2 or 3 on page 32 3 Replace the front bezel see Replacing the bezel on page 50 4 Replace the side cover see Replacing the side cover on page 51 5 Connect all exte...

Page 91: ...emove the top handle a Carefully use a flat blade screwdriver to push in the tabs inside the plastic cover on the top of the system then remove the plastic cover Store the cover for possible future us...

Page 92: ...82 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide...

Page 93: ...first in the list and then try the computer again to see whether the problem has been corrected Note Try reseating a suspected component or reconnecting a cable before replacing the component The POST...

Page 94: ...dary interrupt mask register failed v System board 2 2 2 Keyboard controller failed 1 Keyboard 2 System board 2 2 3 CMOS power failure and checksum check failed 1 Battery 2 System board 2 4 1 Video fa...

Page 95: ...technician No beep symptom FRU action No beep occurs during POST v System board No beep no video and the system attention LED is off v System board No beep no video and a system board error LED is on...

Page 96: ...make sure that the latest firmware is installed 2 System board 184 Power on password damaged 1 Run the Configuration Setup Utility program 2 System board 185 Drive startup sequence information corrupt...

Page 97: ...e drive configuration error 1 Run the Configuration Setup Utility program and diagnostics 2 Diskette drive 3 Drive cable 4 System board 962 Parallel port configuration error 1 Run the Configuration Se...

Page 98: ...apter 4 System board 1805 PCI ROM error occurred 1 Remove all adapters and reinstall one at a time restarting the computer each time until the failing adapter is determined then replace that adapter 2...

Page 99: ...3 VRM if installed 4 System board 00151200 Unrecoverable error microprocessor x reported IERR 1 Microprocessor x 2 VRM 3 System board 00180100 No room for PCI option ROM 1 Run the Configuration Setup...

Page 100: ...te the BIOS code 3 Microprocessor 1 4 System board 012981xx Microprocessor 2 error 1 Verify both microprocessors have same cache size and type and the same clock speed 2 Download and update the BIOS c...

Page 101: ...nd rerun test Note If Remote Supervisor Adapter II is present as a standard installation do not remove it the test cannot be run 2 Remove USB devices and rerun test 3 System board 020 XXX 000 Failed P...

Page 102: ...ry 3 System board 166 198 000 System Management Aborted Unable to communicate with RSA It may be busy Run the test again 1 Run the diagnostic test again 2 Correct other error conditions and retry Thes...

Page 103: ...IMM 2 NN 3 DIMM 3 NN 4 DIMM 4 NN 5 DIMM 5 NN 6 DIMM 6 2 System board 202 XXX 001 Failed System Cache test 1 Microprocessor 1 2 System board 202 XXX 002 Failed System Cache test 1 Microprocessor 2 2 Sy...

Page 104: ...the tape drive with SCSI ID NN 3 Tape drive with SCSI ID NN See the help and service information appendix of the tape drive user guide 4 System board or SCSI controller Run SCSI controller diagnostic...

Page 105: ...Remove the software or device that you just added 2 Run the diagnostic tests to determine whether the computer is running correctly 3 Reinstall the new software or new device In the following table if...

Page 106: ...sary files to start the computer v The software program is working properly v The cable is installed correctly in the proper orientation 2 To prevent diskette drive read write errors make sure that th...

Page 107: ...uter is turned on air is flowing from the rear of the computer at the fan grill If there is no airflow the fan is not working This causes the computer to overheat and shut down v Ensure that the SCSI...

Page 108: ...IMM c Save the configuration and restart the computer 3 DIMM 4 System board Note See Chapter 7 Parts listing Types 6223 and 6227 on page 115 to determine which components are replaceable by the custom...

Page 109: ...Enabled its default setting you must restart the computer three times to force the system BIOS to reset the CMOS values to the default configuration memory connector or bank of connectors enabled If y...

Page 110: ...tact your IBM reseller or IBM marketing representative 2 Video adapter if installed 3 System board Wrong characters appear on the screen 1 If the wrong language is displayed update the BIOS code with...

Page 111: ...ts must be replaced by a field service technician FRU Power Symptom FRU action The power switch does not work and the reset button if supported does work 1 Reseat the connector 2 Power switch card 3 S...

Page 112: ...d properly 2 Failing serial port adapter A serial device does not work 1 Verify that v The device is compatible with the computer v The serial port is enabled and is assigned a unique address v The de...

Page 113: ...problems are caused by the software verify that v The computer has the minimum memory needed to use the software For memory requirements see the information that comes with the software Note If you h...

Page 114: ...Supervisor Adapter II messages will appear as text descriptions To determine a possible error condition for the Remote Supervisor Adapter II see the system error log see Starting the diagnostic progra...

Page 115: ...the server for more information 3E20 ServeRAID 5i only 1 Remove the ServeRAID 5i controller from its slot and install it in the proper PCI option slot 2 Verify that the ServeRAID 5i controller is supp...

Page 116: ...or channels that cause the error 1 Follow indications at POST ISPR error procedures on page 107 Follow those instructions before continuing with the next steps listed in this index 2 SCSI cable 3 SCSI...

Page 117: ...SI channel cable details if any appear elsewhere in this publication b The adapter controller detects a configuration change Do not select Save Changes Instead press F10 to bypass any options to this...

Page 118: ...troller and try to flash the firmware code to the card 2 Isolate between SCSI subsystem and controller by disconnecting all SCSI cables attached to the suspect card and restart Attention Do not press...

Page 119: ...reliability considerations on page 23 2 Power supply x System board is over recommended temperature level warning system board is over recommended temperature 1 Ensure system is being properly cooled...

Page 120: ...nt power level noncritical system does not have redundant power 1 Add another power supply 2 Remove options from system 3 System can continue to operate without redundancy protection if steps1 and 2 a...

Page 121: ...y considerations on page 23 2 Replace microprocessor x System shutoff due to CPU x under temperature level critical CPU x is under temperature v Ambient temperature must be within normal operating spe...

Page 122: ...the RSA2 connector on the system board 2 DIMMs 3 System board Failure reading 12C device Check devices on bus 1 1 Reseat the I2C cable between the operator information panel and system board 2 Operato...

Page 123: ...ollowing devices one at a time until you find the failure turn on the computer and reconfigure each time v Any external devices v Surge suppressor device on the computer v Modem printer mouse or non I...

Page 124: ...tics version Type and version level v Hardware configuration Print print screen configuration currently in use BIOS level v Operating system software Type and version level Note To eliminate confusion...

Page 125: ...ro Types 6223 and 6227 To check for an updated parts listing on the Web complete the following steps 1 Go to http www ibm com support 2 Under Search technical support type 6223 or 6227 and click Searc...

Page 126: ...ntelliStation Z Pro Types 6223 and 6227 are shown in the following illustration 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 116 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenan...

Page 127: ...drive 48X combo alternate models 12x 14x 23x 24x 26x 27x 2T6 31x 41x 42x 43x 51x 52x 53x 64x 68x 72x 73x 75x 76x 78x B3x B4x 26K5381 6 CD ROM drive 48X primary models 10x 98x 99x A0x 71P7375 6 CD ROM...

Page 128: ...ry 1GB ECC DDR II 400 0 models 27x 43x 51x 53x 64x 68x 72x 73x 75x 76x 78x 73P2870 17 Memory DIMM 512MB all models except 10x 27x 43x 51x 64x 68x 98x 99x A0x 13N1424 18 System board and tray assembly...

Page 129: ...l models 09N5764 I O card retainer all models 13N2994 Keylock alike all models 26K7363 Keylock random all models 26K7364 Mouse all models 39Y9876 Pivoting DASD cage assembly all models 26K7303 Power b...

Page 130: ...ch 189 39M7000 French Canadian 445 39M7001 French Canadian 058 39M7002 German 129 39M7003 Greek 319 39M7004 Hebrew 212 39M7005 Hungarian 208 39M7006 Iceland 197 39M7007 Italy 141 39M7008 Italy 142 39M...

Page 131: ...Herzegovina Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde Central African Republic Chad Comoros Congo Democratic Republic of Congo Republic of Cote D Ivoire Ivory Coast Croatia Republic...

Page 132: ...United States of America Venezuela 24P6858 Korea Democratic People s Republic of Korea Republic of 34G0232 Japan 36L8880 Argentina Paraguay Uruguay 49P2078 India 49P2110 Brazil 93F2364 Antigua and Ba...

Page 133: ...by following the troubleshooting procedures that IBM provides in the online help or in the publications that are provided with your system and software The information that comes with your system als...

Page 134: ...upported by Support Line in your country or region go to http www ibm com services sl products For more information about Support Line and other IBM services go to http www ibm com services or go to h...

Page 135: ...the customer or that makes the equipment unsafe v Before you start the machine ensure that other service representatives and the customer s personnel are not in a hazardous position v Place removed co...

Page 136: ...g main units v Before you start to work on the machine unplug the power cord If you cannot unplug it ask the customer to power off the wall box that supplies power to the machine and to lock the wall...

Page 137: ...ers and service personnel from injury This guide addresses only those items However good judgment should be used to identify potential safety hazards due to attachment of non IBM features or options n...

Page 138: ...they are inserted into the product v Avoid contact with other people v Wear a grounded wrist strap against your skin to eliminate static on your body v Prevent the part from touching your clothing Mos...

Page 139: ...stallation maintenance or reconfiguration of this product during an electrical storm v Connect all power cords to a properly wired and grounded electrical outlet v Connect to properly wired outlets an...

Page 140: ...er products such as CD ROMs DVD ROM drives fiber optic devices or transmitters are installed note the following v Do not remove the covers Removing the covers of the laser product could result in expo...

Page 141: ...r supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current from the device ensure that all power cords...

Page 142: ...quipamentos ao qual esse produto ser conectado a tomadas corretamente instaladas v Sempre que poss vel utilize apenas uma das m os para conectar ou desconectar cabos de sinal v Nunca ligue qualquer eq...

Page 143: ...o enviar a bateria pelo correio para a IBM Instru o 3 PRECAUCI N Quando produtos a laser unidades de CD ROM unidades de DVD dispositivos de fibra tica transmissores etc estiverem instalados observe o...

Page 144: ...ao dispositivo O dispositivo tamb m pode ter mais de um cabo de alimenta o Para remover toda a corrente el trica do dispositivo assegure que todos os cabos de alimenta o estejam desconectados da font...

Page 145: ...Appendix B Safety information 135...

Page 146: ...136 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide...

Page 147: ...Appendix B Safety information 137...

Page 148: ...138 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide...

Page 149: ...Appendix B Safety information 139...

Page 150: ...140 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide...

Page 151: ...Appendix B Safety information 141...

Page 152: ...produit v Lorsque cela est possible n utilisez qu une seule main pour connecter ou d connecter les c bles d interface v Ne mettez jamais un quipement sous tension en cas d incendie ou d inondation ou...

Page 153: ...ION Si des produits laser sont install s tels que des unit s de CD ROM ou de DVD des p riph riques contenant des fibres optiques ou des metteurs r cepteurs prenez connaissance des informations suivant...

Page 154: ...rriv e de courant lectrique l int rieur de la machine Il se peut que votre unit dispose de plusieurs cordons d alimentation Pour isoler totalement l unit du r seau lectrique d branchez tous les cordon...

Page 155: ...taktsteckdosen mit ordnungsgem geerdetem Schutzkontakt anschlie en v Signalkabel m glichst einh ndig anschlie en oder l sen v Keine Ger te einschalten wenn die Gefahr einer Besch digung durch Feuer Wa...

Page 156: ...ln oder Transmitter installiert ist beachten Sie folgendes v Das Entfernen der Abdeckungen des CD ROM Laufwerks kann zu gef hrlicher Laserstrahlung f hren Es befinden sich keine Teile innerhalb des CD...

Page 157: ...pannungsschalter am Netzteil wird die Stromversorgung f r den Server nicht unterbrochen Der Server k nnte auch mehr als ein Netzkabel aufweisen Um die gesamte Stromversorgung des Servers auszuschalten...

Page 158: ...legata a questo prodotto ad una presa elettrica correttamente cablata e munita di terra di sicurezza v Quando possibile collegare o scollegare i cavi di segnale con una sola mano v Non accendere quals...

Page 159: ...sposizioni nazionali e locali Avviso 3 ATTENZIONE Quando si installano prodotti laser come ad esempio le unit DVD CD ROM a fibre ottiche o trasmettitori prestare attenzione a quanto segue v Non rimuov...

Page 160: ...iva la corrente elettrica fornita all unit L unit potrebbe disporre di pi di un cavo di alimentazione Per disattivare la corrente elettrica dall unit accertarsi che tutti i cavi di alimentazione siano...

Page 161: ...Appendix B Safety information 151...

Page 162: ...152 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide...

Page 163: ...Appendix B Safety information 153...

Page 164: ...154 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide...

Page 165: ...tomas de alimentaci n con un cableado correcto cualquier equipo que vaya a estar conectado a este producto v Si es posible utilice una sola mano cuando conecte o desconecte los cables de sent al v No...

Page 166: ...laraci n 3 PRECAUCI N Cuando instale productos l ser como por ejemplo CD ROM unidades DVD dispositivos de fibra ptica o transmisores tenga en cuenta las advertencias siguientes v No retire las cubiert...

Page 167: ...an la corriente el ctrica suministrada al dispositivo Es posible tambi n que el dispositivo tenga m s de un cable de alimentaci n Para eliminar la corriente el ctrica del dispositivo aseg rese de desc...

Page 168: ...158 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide...

Page 169: ...ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaime...

Page 170: ...are trademarks of Microsoft Corporation in the United States other countries or both UNIX is a registered trademark of The Open Group in the United States and other countries Java and all Java based t...

Page 171: ...memory module IBM makes no representation or warranties regarding non IBM products and services that are ServerProven including but not limited to the implied warranties of merchantability and fitnes...

Page 172: ...against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may c...

Page 173: ...NMB 003 du Canada European Union EMC Directive conformance statement This product is in conformity with the protection requirements of EU Council Directive 89 336 EEC on the approximation of the laws...

Page 174: ...164 IntelliStation Z Pro Types 6223 and 6227 Hardware Maintenance Manual and Troubleshooting Guide...

Page 175: ...s SCSI 56 checkout general 13 procedure 14 components location of 24 system 24 system board 71 computer configuring 11 controls on 6 indicators on 6 turning off 9 turning on 8 configuration ServeRAID...

Page 176: ...n connectors 72 front removing 65 hard drive removing 66 features and specifications 3 filler panel 33 FRUs defined iii 117 G guidelines for options installation 23 H handle assembly removing 81 handl...

Page 177: ...ms 101 power cords disconnecting 48 power supply non hot swap removing 62 power supply specifications 3 power control button 6 power on LED 6 power LED switch assembly removing 68 problem determinatio...

Page 178: ...ctors SCSI 56 external connectors 73 internal connectors 72 jumpers and switches 75 LEDs 74 option connectors 71 removing 76 SCSI connectors 72 system management capabilities 4 system offerings 4 syst...

Page 179: ......

Page 180: ...Part Number 31R1233 1P P N 31R1233...

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