Note:
See
Chapter
7,
“Parts
listing
Types
6223
and
6227,”
on
page
115
to
determine
which
components
are
replaceable
by
the
customer
(CRU),
and
which
components
must
be
replaced
by
a
field
service
technician
(FRU).
Power
Symptom
FRU/action
The
computer
does
not
turn
off.
1.
Verify
whether
you
are
using
an
ACPI
or
non-ACPI
operating
system.
If
you
are
using
a
non-ACPI
operating
system:
a.
Press
Ctrl+Alt+Delete.
b.
Turn
off
the
system
by
holding
the
power-control
button
for
4
seconds.
c.
If
computer
fails
during
BIOS
POST
and
power-control
button
does
not
work,
remove
the
AC
power
cord.
2.
If
the
problem
remains
or
if
you
are
using
an
ACPI-aware
operating
system,
suspect
the
system
board.
Note:
See
Chapter
7,
“Parts
listing
Types
6223
and
6227,”
on
page
115
to
determine
which
components
are
replaceable
by
the
customer
(CRU),
and
which
components
must
be
replaced
by
a
field
service
technician
(FRU).
Serial
port
Symptom
FRU/action
The
number
of
serial
ports
identified
by
the
operating
system
is
less
than
the
number
of
serial
ports
installed.
1.
Verify
that:
v
Each
port
is
assigned
a
unique
address
by
the
Configuration/Setup
Utility
program
and
none
of
the
serial
ports
is
disabled.
v
The
serial-port
adapter,
if
you
installed
one,
is
seated
properly.
2.
Failing
serial
port
adapter.
A
serial
device
does
not
work.
1.
Verify
that:
v
The
device
is
compatible
with
the
computer.
v
The
serial
port
is
enabled
and
is
assigned
a
unique
address.
v
The
device
is
connected
to
the
correct
port
(see
“Input/output
connectors”
on
page
53).
2.
Failing
serial
device.
3.
Serial
adapter,
if
installed.
4.
System
board.
Note:
See
Chapter
7,
“Parts
listing
Types
6223
and
6227,”
on
page
115
to
determine
which
components
are
replaceable
by
the
customer
(CRU),
and
which
components
must
be
replaced
by
a
field
service
technician
(FRU).
ServerGuide
Setup
and
Installation
CD
Symptom
FRU/action
The
ServerGuide
™
Setup
and
Installation
CD
will
not
start.
v
Verify
that
the
server
is
supported
and
has
a
startable
(bootable)
CD-ROM
drive.
v
If
the
startup
(boot)
sequence
settings
have
been
altered,
ensure
that
the
CD-ROM
drive
is
first
in
the
startup
sequence.
v
If
more
than
one
CD-ROM
drive
is
installed,
ensure
that
only
one
drive
is
set
as
the
primary
drive.
Start
the
CD
from
the
primary
drive.
The
SCSI
RAID
program
cannot
view
all
installed
drives,
or
the
NOS
cannot
be
installed.
v
Verify
that
there
are
no
duplicate
SCSI
IDs
or
IRQ
assignments.
v
Verify
that
the
hard
disk
drive
is
connected
properly.
The
operating
system
installation
program
continuously
loops.
v
Make
more
space
available
on
the
hard
disk.
102
IntelliStation
Z
Pro
Types
6223
and
6227:
Hardware
Maintenance
Manual
and
Troubleshooting
Guide
Summary of Contents for IntelliStation Z Pro 6223
Page 2: ......
Page 145: ...Appendix B Safety information 135...
Page 147: ...Appendix B Safety information 137...
Page 149: ...Appendix B Safety information 139...
Page 151: ...Appendix B Safety information 141...
Page 161: ...Appendix B Safety information 151...
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