Note:
See
Chapter
7,
“Parts
listing
Types
6223
and
6227,”
on
page
115
to
determine
which
components
are
replaceable
by
the
customer
(CRU),
and
which
components
must
be
replaced
by
a
field
service
technician
(FRU).
Hard
disk
drive
Symptom
FRU/action
System
stops
responding
during
hard
disk
drive
diagnostic
test.
1.
Remove
the
hard
disk
drive
being
tested
when
the
computer
stopped
responding
and
try
the
diagnostic
test
again.
2.
If
the
hard
disk
drive
diagnostic
test
runs
successfully,
replace
the
drive
you
removed
with
a
new
one.
Note:
See
Chapter
7,
“Parts
listing
Types
6223
and
6227,”
on
page
115
to
determine
which
components
are
replaceable
by
the
customer
(CRU),
and
which
components
must
be
replaced
by
a
field
service
technician
(FRU).
Intermittent
Symptom
FRU/action
A
problem
occurs
only
occasionally
and
is
difficult
to
detect.
1.
Verify
that:
v
All
cables
and
cords
are
connected
securely
to
the
rear
of
the
computer
and
attached
options.
v
When
the
computer
is
turned
on,
air
is
flowing
from
the
rear
of
the
computer
at
the
fan
grill.
If
there
is
no
airflow,
the
fan
is
not
working.
This
causes
the
computer
to
overheat
and
shut
down.
v
Ensure
that
the
SCSI
bus
and
devices
are
configured
correctly
and
that
the
last
external
device
in
each
SCSI
chain
is
terminated
correctly.
2.
Check
the
system
error
log.
Note:
See
Chapter
7,
“Parts
listing
Types
6223
and
6227,”
on
page
115
to
determine
which
components
are
replaceable
by
the
customer
(CRU),
and
which
components
must
be
replaced
by
a
field
service
technician
(FRU).
Keyboard,
mouse,
or
pointing-device
Symptom
FRU/action
All
or
some
keys
on
the
keyboard
do
not
work.
1.
Verify
that:
v
The
keyboard
cable
is
securely
connected
to
the
system,
and
the
keyboard
and
mouse
cables
are
not
reversed.
v
The
computer
and
the
monitor
are
turned
on.
2.
Keyboard.
3.
System
board.
The
mouse
or
pointing
device
does
not
work.
1.
Verify
that:
v
The
mouse
or
pointing-device
cable
is
securely
connected,
and
that
the
keyboard
and
mouse
cables
are
not
reversed.
v
The
mouse
device
drivers
are
installed
correctly.
2.
Mouse
or
pointing
device.
3.
System
board.
Chapter
6.
Symptom-to-FRU
index
97
Summary of Contents for IntelliStation Z Pro 6223
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