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IBM Aptiva 2144, Hardware Maintenance Service

The IBM Aptiva 2144 brings advanced computing power to your fingertips. Our comprehensive hardware maintenance service manual is available for free download on manualshive.com, providing detailed instructions and valuable insights to keep your Aptiva running smoothly. Enhance your product experience and maximize its longevity with this essential resource.

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 Check Procedures

Start

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2-2

Index of Symptoms, Messages, Error Codes, or Beeps

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 2-10

Power Supply

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Memory

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Keyboard

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Advanced Diagnostics Device Presence Test

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 2-34

Factory-Installed Drive Devices

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 2-38

Diagnostics for Factory-Installed Drive Devices Not Supported by

Advanced Diagnostics

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2-40

Diagnostics for Factory-Installed Riser Card, Sound Card, or Adapter

Cards Not Supported by Advanced Diagnostics

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 2-43

FAX/Modem Adapter

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Monitor

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Mouse

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2-61

Undetermined Problem

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 Copyright IBM Corp. 1995 

 

2-1

Summary of Contents for Aptiva 2144

Page 1: ...Hardware Maintenance Service for Service Level I Machine Types 2144 and 2168 and IBM Monitors 2144 2168 ...

Page 2: ......

Page 3: ...Hardware Maintenance Service for Service Level I Machine Types 2144 and 2168 and IBM Monitors 2144 2168 ...

Page 4: ...include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be made in later editions IBM may make improvements and or changes in the product s and or the program s at any time For copies of publications related to this product call toll free 1 800 IBM 7282 in the Continental U S A In Alaska call 1 414 633 8108 In Canada call to...

Page 5: ...ection Guide 1 4 Parts Catalog 1 4 Part Number Index 1 5 Appendix Model Configurations and FRU Part Numbers 1 5 Product Description 1 6 Hardware Interfaces 1 11 Refresh Rates and Monitor Frequencies 1 12 Power On Password Reset 1 14 Flash BIOS Update Procedure 1 15 Setup Utility 1 16 Using the Setup Utility 1 16 Making Changes with the Setup Utility 1 18 Using Rapid Resume Manager 1 24 Rapid Resum...

Page 6: ... 3 2 Advanced Diagnostics Diskette 3 3 Diagnostic Menus 3 4 Select an Option Menu 3 4 Diskette Drive Menu 3 5 Hard Disk Drive Menu 3 6 Video Graphics Array Menu 3 7 Formatting a Hard Disk 3 8 Error Log for Intermittent Problems 3 10 Display Self Test 3 12 Repair Information 4 1 Removals and Replacements Machine Type 2144 4 2 1005 Cover 4 3 1010 Left Drive Support Bracket 4 4 1015 Right Drive Suppo...

Page 7: ...le 4 39 2090 System Board 4 40 Handling ESD Sensitive Parts 4 41 Software Installation Procedure 4 42 Parts Test Point Locations 5 1 System Board Layout Type I 1 5 2 System Board Locations Type I 1 5 3 Processor Type Settings Type I 1 5 4 Processor Speed Settings Type I 1 5 4 System Board Layout Type I 2 5 5 System Board Locations Type I 2 5 6 Processor Speed Setting Type I 2 5 7 System Board Bus ...

Page 8: ...e Type 2168 System Unit Exterior SL I 7 7 Assembly 4 Machine Type 2168 System Unit Interior SL I 7 8 Assembly 5 Diskette and Hard Disk Drives 7 11 Assembly 6 CD ROM Sound Cards Multimedia Models 7 13 Assembly 7 Monitor and Power Cord Linecord 7 16 Assembly 8 Keyboard and Mouse 7 19 Assembly 9 Software 7 21 Part Number Index 8 1 Appendix Model Monitor Configurations and FRU Part Numbers A 1 Index X...

Page 9: ...nt applications covering subject matter in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to the IBM Director of Commercial Relations IBM Corporation Purchase NY 10577 Voltage Supply Switch Settings Your IBM Aptiva Personal Computer may have voltage switches which must be set correctly for your voltage supply I...

Page 10: ...t de la manière suivante 1 Le tableau ci dessous permet de déterminer le positionnement correct du ou des sélecteurs de tension 2 Repérez le ou les sélecteurs de tension situés à l arrière de votre écran ou de votre unité centrale S ils sont positionnés de façon Correcte démarrez la configuration de votre Aptiva IBM Incorrecte modifiez leur position Vous pouvez vous aider d un petit tournevis Tens...

Page 11: ...before plugging the power cord into an electrical outlet Before removing these cables you must first unplug the power cords from the outlet If your computer has a telephone connection do not touch the telephone cords when there is lightning in the area Do not use or store the computer in an area where it can become wet Make sure all replacement parts have characteristics identical or equivalent to...

Page 12: ...les autres câbles Inversement débranchez le cordon d alimentation de la prise de courant avant de déconnecter tout autre câble Si votre ordinateur est muni d une connexion téléphonique ne touchez pas aux câbles du téléphone pendant un orage N installez pas l ordinateur dans un endroit humide Il est impératif de ne remplacer une pièce que par une pièce identique ou de caractéristiques équivalentes ...

Page 13: ...pment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult an IBM authorized dealer or service representative for help Properly ...

Page 14: ...e user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection In some cases the company s inside wiring associated with a single line individual service may be extended by means of a certified connector assembly ...

Page 15: ...ement L abonné ne doit pas oublier qu il est possible que la conformité aux conditions énoncées ci dessus n empêchent pas la dégradation du service dans certaines situations Les réparations de matériel homologué doivent être effectuées par un centre d entretien canadien autorisé désigné par le fournisseur La compagnie de télécommunications peut demander à l utilisateur de débrancher un appareil à ...

Page 16: ...evices does not exceed 100 The load number of the built in modem is 10 Indice de charge IC L INDICE DE CHARGE IC assigné à chaque dispositif terminal indique pour éviter toute surcharge le pourcentage de la charge totale qui peut être raccordé à un circuit téléphonique bouclé utilisé par ce dispositif L extrémité du circuit bouclé peut consister en n importe quelle combinaison de dispositifs pourv...

Page 17: ...rks of others Aptiva AT IBM OS 2 Personal System 2 PS 2 Rapid Resume SurePath AMD Advanced Micro Devices Inc APM Astek International Ltd Aria Prometheus Products Inc Cyrix Cyrix Corporation FaxWorks SofNet Inc IMD Multimedia Systems Corporation Intel Intel Corporation Microsoft Microsoft Corporation MS Microsoft Corporation Novell Netware Novell Inc OverDrive Intel Corporation Pentium Intel Corpor...

Page 18: ...xvi ...

Page 19: ...nit Repair Information contains the procedures for removing FRUs Parts Test Point Locations contains illustrations of the locations of the major parts and connectors Safety Inspection Guide contains information about inspecting a machine for safety problems before putting the machine under a Maintenance Agreement Parts Catalog contains descriptions illustrations and part numbers for individual FRU...

Page 20: ...xviii ...

Page 21: ...on 1 6 Hardware Interfaces 1 11 Refresh Rates and Monitor Frequencies 1 12 Power On Password Reset 1 14 Flash BIOS Update Procedure 1 15 Setup Utility 1 16 Using the Setup Utility 1 16 Making Changes with the Setup Utility 1 18 Using Rapid Resume Manager 1 24 Rapid Resume Manager Features 1 24 Rapid Resume Connectors 1 25 POST Error History 1 26 System Memory 1 27 SIMM Identification 1 27 Specific...

Page 22: ...to help you resolve the machine failure The index also lists which FRU is the likely cause of the problem Check Procedures When the Start check procedure sends you to a specific check procedure or the Index of Symptoms Messages Error Codes or Beeps turn to that section and perform the steps as instructed If there are any notes or instructions at the top of the page read them before you start the p...

Page 23: ...e asked to measure Note Use frame ground for the ground reference Attach the black meter ground lead to frame ground except where specified otherwise Diagnostic Aids This chapter contains information outside the check procedures to help you diagnose a failure of a specific part Some diagnostic aids are resident in the machine such as the Power On Self Test POST The machine performs the POST each t...

Page 24: ...stem to operate well enough to run the Advanced Diagnostics program Repair Information This chapter contains removal and replacement instructions Parts Test Point Locations This chapter contains system board layouts and jumper settings It is useful when you are asked to measure voltages Use this information to help you locate parts such as electronic boards connectors pin numbers and test points T...

Page 25: ...ndix Model Configurations and FRU Part Numbers This appendix contains tables listed by country of models and FRU part numbers Refer to this when ordering FRUs or to determine the part number of the system board or SIMM installed in the machine you are servicing General Information 1 5 ...

Page 26: ...cturer s claims Security Power on password See Power On Password Reset on page 1 14 System Boards Two system boards are available Type I 1 and Type I 2 See System Board Layout Type I 1 on page 5 2 and System Board Layout Type I 2 on page 5 5 for system board jumper and connector locations The Type I 1 system board supports Intel 80486 type processors and has the following features 237 pin upgrade ...

Page 27: ...eatures P54C socket 7 ZIF connector You must remove the old processor to install an upgrade processor 16KB internal cache memory and also supports an optional 512KB external cache modules 1MB Video DRAM soldered on the system board and also supports up to 1MB of video DRAM Four gold contact 72 pin system memory module sockets support either parity or non parity memory SIMMs Memory speed is 70 nano...

Page 28: ...z Pentium P54C 133MHz Pentium P54C 150MHz Pentium P54C 166MHz Modem Adapter Card The following Data FAX Voice Speech modem support is available 14400 bps data 14400 bps send and receive data FAX Voice 28800 bps data 14400 bps send and receive data FAX Voice The Machine Type 2144 and Machine Type 2168 are shipped with one of the above modems installed in most U S and Canadian models Features includ...

Page 29: ...ves A momentary power switch and cable assembly that connects to the system board a Wake Up on Ring modem cable and a voice modem cable are also included Diskette Drive AT type All models contain a 3 5 in 1 44MB Slimline diskette drive Multimedia Models Multimedia models feature the following components 5 25 in high performance quad speed 4X quad speed 4X changer or six speed 6X CD ROM IDE AT driv...

Page 30: ...V ac Some models are single voltage input or have manual switches to select power input 110 V ac or 220 V ac SVGA Multi Scanning Monitors include 28 mm dot pitch multi scanning non interlaced VGA 800x600 and 1024x768 modes Power switch Some models are rated as Power Saver monitors that reduce power consumption when Rapid Resume is enabled See Parts Catalog on page 7 1 for FRU part numbers Up to se...

Page 31: ...12 Physical interface is compatible with the IBM Personal System 2 PS 2 VGA interface Resolution 640x480 640x480 640x480 640x480 800x600 800x600 800x600 1024x768 1024x768 1280x1024 Colors 16 256 65 535 16 777 216 16 256 65 535 16 256 16 Video Memory 512KB 512KB 1024KB 1024KB 512KB 512KB 1024KB 512KB 1024KB 1024KB Serial 9 pin connector with RS232D electrical interface Parallel Bidirectional ECP bi...

Page 32: ...rd that contains a Cirrus video chip Table 1 2 Vertical Refresh Rates Hz Type I 1 System Board with a 5434 Video Chip Resolution 640x480 800x600 1024x768 1280x1024 Allowed Colors 16 to 16 000 000 16 to 64 000 16 to 256 16 Monitor Frequency Maximum Horizontal Frequency Hz 31 5 KHz 60 35 5 KHz 60 56 87 i 37 9 KHz 72 ñ 60 87 i 48 KHz 72 ñ 75 ò 60 56 KHz 72 ñ 72 ò 70 87 i 62 KHz 72 ñ 75 ò 75 87 i ñ 16...

Page 33: ...0x1024 Allowed Colors 16 to 16 000 000 16 to 64 000 16 to 256 16 Monitor Frequency Maximum Horizontal Frequency Hz 31 5 KHz 60 31 5 36 9 KHz 60 60 87 i 37 0 37 9 KHz 72 ñ 60 87 i 38 0 48 9 KHz 85 ñ 75 ó 60 49 0 59 9 KHz 85 ñ 85 ò ó 70 ô 87 i 60 0 67 9 KHz 85 ñ 85 ò ó 75 87 i 68 0 85 ñ 85 ò ó 75 60 96 i ñ 60 Hz at 16 000 000 colors with 1MB DRAM ò 75 Hz at 64 000 colors with 1MB DRAM ó 60 Hz at 16 ...

Page 34: ...ply maintains 5 V dc of auxiliary power when the power switch is powered off System damage might result if the power cord is not unplugged during testing 3 Locate the power on password jumper on the system board 4 Move the jumper from pins 1 2 to pins 2 3 to erase the password 5 The system detects the change and the password time and date are erased from memory Rapid Resume settings are also delet...

Page 35: ... screen Page 3 Flash BIOS Update Procedure Attention The system board Flash Enable jumper default position is set to enabled If the following flash procedure does not work verify that the Flash Enable jumper is set to the enabled position Also check the Flash diskette for a README file and if present review it for any model specific information 1 Power off the computer 2 Insert the Flash diskette ...

Page 36: ... of memory or the size of the hard disk in the computer Change the computer s serial and parallel port settings and the parallel port mode Set up or change a password on the computer Change the date and time on the computer Reduce the amount of energy the computer uses by setting up the computer s Rapid Resume features Determine which Plug and Play adapter cards you want configured by system BIOS ...

Page 37: ...to highlight an option Use these arrow keys to make a selection and change an option F1 Help Press this key if you want more information about an option or using the screen F2 General Help Press this key if you want general information about the computer features Page Down Press this key to see the next page screen Page Up Press this key to go to the previous page screen Brackets show you which op...

Page 38: ...or installed incorrectly the entry will show if it is disabled or not installed Here are the options available on the Setup Utility screens System Information This screen provides a summary of the computer features This is an information only screen and cannot be changed Video and Monitor This screen provides information about the installed video controller and video memory It also allows you to c...

Page 39: ...d parallel port addresses Mouse and keyboard information is also provided on this screen The computer has two serial ports and one parallel port Each port has a special address identifying location assigned to it If you add any additional serial or parallel port adapters make sure that each port has a different address The serial port A default address is 3F8 IRQ4 The serial port B default address...

Page 40: ...er at a date and time you choose Wake Up on Alarm The following are the Rapid Resume options you can change APM BIOS Mode The Basic Input Output System BIOS is the machine language that runs the computer The APM BIOS Mode option shows you the advanced power management APM mode that the operating system s APM driver should use when it communicates with BIOS For Microsoft Windows APM BIOS Mode shoul...

Page 41: ...ms open when the computer shut down will be open when the power returns Monitor mode is an option might or might not appear depending on the type of processor installed in the computer If you see this option you can change the power mode used to blank the monitor during Standby If you have an energy saving monitor the VESA DPMS setting powers the monitor back on fastest Note Only energy saving mon...

Page 42: ...ed in the computer Auto Configure Cards is an option that allows you the choice of All Plug and Play adapter cards configured by system BIOS Only Plug and Play adapter cards required to boot the system configured by system BIOS If you have a Plug and Play operating system the computer might function better if only the Plug and Play adapter cards required to boot the system are configured by system...

Page 43: ...the option that allows you to create a power on password to restrict the use of the computer Each time the computer is powered on you must enter this password before you can use the computer A password can be up to seven characters long letters numbers or both Once you create the password be sure to write it down and put it in a secure place Diskette Drive Access allows you to enable or disable th...

Page 44: ...omputer The next time you power on the computer the programs and files will open just as you left them The Automatic Power Off option saves energy by turning the computer off after it has not been used for a period of time that you set Standby Lets the computer use less energy after it has been inactive for a period of time that you set Scheduler Turns on the computer for an activity that you spec...

Page 45: ...k List in the Rapid Resume options window Delay before mouse works This is normal for the Standby feature of Rapid Resume It might take a few seconds Computer waits before turning off This is normal In some cases it can take up to several seconds before Rapid Resume saves the data and turns off the machine Can t start the computer from diskette if Rapid Resume is enabled After you power on the com...

Page 46: ...he last three error codes in a list with the most recent error code added to the bottom of the list as shown in Figure 1 2 Most recent error code is listed at bottom Figure 1 2 POST Error History Note The POST Error History is emptied whenever the password is reset from the system board or the battery runs out of power If Rapid Resume is enabled press F9 when the memory count and POST Configuratio...

Page 47: ...learly labeled cannot be identified other than by part number Consult the SIMM manufacturer documentation to identify SIMMs Specifications Size Machine Type 2144 system unit Width 360 mm 14 2 in Depth 443 mm 17 4 in Height 130 mm 5 1 in Machine Type 2168 system unit Width 242 mm 9 5 in Depth 416 mm 16 4 in Height 427 mm 16 8 in Monitor Width 378 mm 14 9 in Depth 403 mm 15 9 in Height 418 mm 16 5 i...

Page 48: ... Type 2144 system unit Typical as shipped 136 Btu hr Maximum load 272 Btu hr Machine Type 2168 system unit Typical as shipped 136 Btu hr Maximum load 445 Btu hr Monitors Typical 323 Btu hr Maximum Load 375 Btu hr Electrical Input voltage for system unit and monitor sinewave input is required Low Range Nominal 100 V ac to 127 V ac Maximum 90 V ac to 132 V ac High Range Nominal 200 V ac to 240 V ac ...

Page 49: ... the power supply generates a power good signal that resets the system logic Note Whether or not Rapid Resume is enabled the on off switch on the system unit does not completely power off the power supply Also the appliance outlet connector is always powered on when the system unit is plugged into an electrical outlet See Rapid Resume on page 1 20 for more information A Note About Energy Saver Mon...

Page 50: ...1 30 ...

Page 51: ...nce Test 2 34 Factory Installed Drive Devices 2 38 Diagnostics for Factory Installed Drive Devices Not Supported by Advanced Diagnostics 2 40 Diagnostics for Factory Installed Riser Card Sound Card or Adapter Cards Not Supported by Advanced Diagnostics 2 43 FAX Modem Adapter 2 49 Monitor 2 54 Mouse 2 61 Undetermined Problem 2 62 Copyright IBM Corp 1995 2 1 ...

Page 52: ...one at a time until the error changes or the problem is no longer apparent Replace the last option adapter card removed The hard disk drive contains preloaded software Refer to Software Installation Procedure on page 4 42 to reinstall the original software Be sure to reload the software on the primary hard disk drive drive C when replacing it Note The drives in the system you are servicing might h...

Page 53: ...the screen is displayed How to Use Error Messages Use the messages error codes and beep combinations that occur to diagnose failures If more than one failure occurs diagnose the first failure first The cause of the first failure can result in false messages error codes or beeps If you did not receive any messages error codes or beeps see if the symptom is listed in Index of Symptoms Messages Error...

Page 54: ... have a voltage selector 110 V 220 V switch Match the switch to the line voltage Ensure the correct monitor frequency is set in the Setup Utility for the monitor used with the system see Using the Setup Utility on page 1 16 If the monitor frequency is set incorrectly the monitor may not be readable in certain modes To determine the correct monitor frequency look on the monitor for the part number ...

Page 55: ...the setting you wrote down in Step 5 the original customer settings The factory setting for the APM BIOS Mode field is 32 Bit Protected mode 1 Power on the system unit 2 Press F1 while the memory count is running 3 In the Setup Utility select the Rapid Resume option from the main menu 4 Press the key to select the previous customer setting that you wrote down in Step 5 in the APM BIOS Mode field 5...

Page 56: ...DUCE THE BEEP AND DIAGNOSTIC SCREEN Yes No 009 Go to Index of Symptoms Messages Error Codes or Beeps on page 2 10 010 If the keyboard responds incorrectly go to Keyboard on page 2 32 If the monitor shows problems such as jittering shifting or being out of focus go to Monitor on page 2 54 and run the Advanced Diagnostics tests If a message or error code is displayed go to Index of Symptoms Messages...

Page 57: ...dvanced Diagnostics diskette and only factory installed devices for the model you are servicing If a device is missing from the list and is not factory installed refer to the service manual provided for that device Refer to the Appendix Model Monitor Configurations and FRU Part Numbers on page A 1 to determine the factory installed devices in the model you are servicing If a factory installed driv...

Page 58: ... a second time go to Index of Symptoms Messages Error Codes or Beeps on page 2 10 013 Run the System Checkout test again to ensure the system is operating normally 014 Press Y then press Enter Follow the instructions on the screen Select the number of times to run the test Press Enter Select the option you want to test or press Enter to select all options Note If you receive a 199 error or if you ...

Page 59: ...s and continuity Replace any defective cables or adapter cards See Power Supply on page 2 26 and System Board Layout Type I 1 on page 5 2 and System Board Layout Type I 2 on page 5 5 Run the Advanced Diagnostics for All Devices with the 0 RUN TESTS ONE TIME option If an error or other symptom is displayed go to Index of Symptoms Messages Error Codes or Beeps on page 2 10 If no error can be detecte...

Page 60: ...OST error code diagnose the POST error message 3 If you did not receive any error message look for a description of your error symptoms in the first part of this index 4 Check all power supply voltages and jumper settings before you replace the system board Also check the power supply voltages if you have a system no power condition See Power Supply on page 2 26 and System Board Layout Type I 1 on...

Page 61: ... Memory on page 2 30 Cache memory System board System unit does not turn off with power switch System unit must be unplugged from electrical outlet to completely turn off Power Supply on page 2 26 Power switch assembly System board Machine works but fails to go into Rapid Resume mode when configuration is set with Standby mode enabled or Rapid Resume mode enabled Software application was fully act...

Page 62: ...FAX voice modem sound cable to sound adapter card connections FAX voice modem sound cable FAX voice modem card FAX voice modem does not receive data files FAX Modem Adapter on page 2 49 Modem connection switch settings Modem Riser card System board FAX voice modem has no sound output Data files are received normally sound adapter card does not produce sound or cannot be activated in software Diagn...

Page 63: ...beeper 1 Power off the system unit 2 Disconnect the speaker cable assembly if present 3 Place a jumper on the speaker connector pins 1 2 See System Board Layout Type I 1 on page 5 2 and System Board Layout Type I 2 on page 5 5 4 Power on the system unit 5 Listen for a beep from the system board beeper Speaker cable assembly if you hear a beep System board Insert a Diskette message icon appears whe...

Page 64: ...ion cable Diskette drive System board System fails to load the Advanced Diagnostic diskette System preloaded software works correctly Make sure the Setup Utility has the startup sequence set with Diskette enabled Factory Installed Drive Devices on page 2 38 Diskette drive connection cable Diskette drive System board Incorrect memory size shown or repeated during POST Memory on page 2 30 Some or al...

Page 65: ...allel port or serial port failure system board port Advanced Diagnostics Device Presence Test on page 2 34 Test using a wrap plug while running Advanced Diagnostics Cable connections System board Monitor problem Incorrect colors No high intensity Missing broken or incorrect characters Blank monitor dark Blank monitor bright Distorted image Unreadable monitor Other monitor problems Monitor on page ...

Page 66: ...dapter card Audio software program does not initiate in software but CD ROM drive works normally Diagnostics for Factory Installed Riser Card Sound Card or Adapter Cards Not Supported by Advanced Diagnostics on page 2 43 Sound adapter card jumper settings Sound adapter card CD ROM drive LED came on and stayed on more than 20 seconds before shutting off Software asks to install disc Software displa...

Page 67: ...or messages are displayed Cannot read from Drive E Retry loading CD message is displayed with disc loaded in CD ROM drive Sound adapter card works properly Diagnostics for Factory Installed Drive Devices Not Supported by Advanced Diagnostics on page 2 40 Check with a known good disc and correct level of software CD ROM drive CD ROM drive does not play an audio disc Sound adapter card works properl...

Page 68: ...g keystrokes or a configuration utility in the software application If the above steps find no problem see the Joystick does not work correctly symptom below Joystick does not work correctly installation is correct see above symptom 1 Disable the joystick in the software application 2 Enable the mouse as the input device in the software application 3 If the mouse works in the software application ...

Page 69: ...2 on page 5 20 for correct installation SIMM s One long beep two or three short beeps Video POST error System board jumper settings See System Board Layout Type I 1 on page 5 2 and System Board Layout Type I 2 on page 5 5 Optional video memory System board One long beep three short beeps one long beep Memory on page 2 30 Refer to SIMM Configurations Type I 1 on page 5 18 and SIMM Configurations Ty...

Page 70: ...e 5 5 SIMMs System board 111 I O channel parity error Memory on page 2 30 I O channel memory Riser card System board 114 External ROM checksum error Diagnostics for Factory Installed Riser Card Sound Card or Adapter Cards Not Supported by Advanced Diagnostics on page 2 43 Adapter card Riser card System board 12X Processor error Run the Setup Utility See POST Error Codes on page 2 3 Processor Syste...

Page 71: ...eck SIMM installation and parity jumper settings Run the Setup Utility See POST Error Codes on page 2 3 See also SIMM Configurations Type I 1 on page 5 18 and SIMM Configurations Type I 2 on page 5 20 SIMMs I O channel memory System board 1XX errors not listed above System board 20X Memory error Memory on page 2 30 SIMMs I O channel memory System board 221 Shadow RAM error Memory on page 2 30 SIMM...

Page 72: ...oard 305 System board nonreplaceable fuse can be blown by a defective keyboard keyboard cable or mouse If you suspect one of these FRUs replace it when you replace the system board Keyboard on page 2 32 Keyboard Keyboard connection cable Mouse System board 3XX Keyboard error Keyboard on page 2 32 Keyboard connection Keyboard System board 601 Diskette drive controller error System board 61X Diskett...

Page 73: ...Check Setup Utility and jumpers System board 962 Parallel port conflict Test using a wrap plug while running Advanced Diagnostics Advanced Diagnostics Device Presence Test on page 2 34 Parallel port Parallel adapter card Riser card System board 90X Parallel port test error Test using a wrap plug while running Advanced Diagnostics Advanced Diagnostics Device Presence Test on page 2 34 Parallel port...

Page 74: ... Disk Drive 3 installed Hard disk drive connection cable jumpers If an upgrade processor is installed check that the proper speed has been set jumpers and Setup Utility Speed should be a multiple of the original processor speed Hard disk drive size set correctly in Setup Utility Hard disk drive System board 17XX Hard disk drive error All 17XX errors not listed above Factory Installed Drive Devices...

Page 75: ...ed Drive Devices on page 2 38 CD ROM drive connections cables jumpers CD ROM drive Power supply System board 86XX Pointing device error or mouse does not work Mouse on page 2 61 Pointing device connection cable Pointing device System board 101XX Modem test error Check switch settings reseat card FAX Modem Adapter on page 2 49 Modem adapter Riser card System board Any other error codes Undetermined...

Page 76: ...he power cord from the back of the system unit Note The J29 and J30 power and switch connectors are latched To remove a latched connector press in the latch using the tip of a screwdriver to release the connector Disconnect the power and switch cable connectors J8 J29 and J30 from the system board Disconnect the power connectors to all drives J8 Cable Connectors 12 1 J29 1 J30 1 Figure 2 1 Power C...

Page 77: ... powered on and the fan running disconnect the power and switch cables from the system board J8 J29 and J30 Check the voltages at the power supply connectors for the system board and all drive connectors as shown in the following figures PWR GOOD 3 75 to 6 25 V dc 9 to 15 V dc 9 to 15 V dc GND 3 75 to 6 25 V dc 3 75 to 6 25 V dc Pin 1 Pin 12 Figure 2 3 System Board Power Supply Connectors J8 Botto...

Page 78: ... CORRECT AND DOES THE FAN RUN Yes No 007 Replace the power supply 008 The power supply is working normally If the fan continues to run when the J8 connector is plugged back in go to Undetermined Problem on page 2 62 If the fan stops running when a drive connector is plugged back in go to Factory Installed Drive Devices on page 2 38 009 From step 003 Step 009 continues 2 28 ...

Page 79: ...latched To remove a latched connector press in the latch using the tip of a screwdriver to release the connector Disconnect the J29 switch connector on the system board and take an ohm reading between the two pins of connector J29 DO YOU HAVE AN OHM READING WHEN THE SWITCH IS PRESSED AND AN OPEN READING WHEN THE SWITCH IS RELEASED Yes No 012 Replace the on off switch cable assembly 013 Replace the...

Page 80: ... messages error codes or symptoms Disregard 164 errors memory size DID YOU RECEIVE A 201 or 203 POST ERROR Yes No 002 DID YOU RECEIVE A 229 ERROR Yes No 003 Go to Step 006 on page 2 31 004 Note The system board has pluggable cache modules continue with the following steps to determine whether to replace the cache memory modules or the system board Remove and replace the system board cache memory m...

Page 81: ...r Press Y when the Installed Devices list appears Select the 0 RUN TESTS ONE TIME option then press Enter Follow the screen instructions to run the Memory tests DID THE MEMORY TESTS COMPLETE WITHOUT AN ERROR Yes No 007 Replace each SIMM one at a time with a known good SIMM of the same size If the problem goes away the last SIMM replaced is defective If all SIMMs have been replaced and the problem ...

Page 82: ...ly inserted into the system unit Remove any foreign objects that may interfere with the mechanical operation of the keybuttons Power on the system unit DID YOU RECEIVE A 3XX POST ERROR Yes No 004 Go to Start on page 2 2 005 Power off the system unit and wait 10 seconds Disconnect the keyboard cable from the system unit Power on the system unit Check the voltage at the keyboard cable connector on t...

Page 83: ...Used Ground 5 0 Clock 5 0 NotUsed 1 6 2 3 4 5 Figure 2 6 Keyboard Connector Voltage Check ARE THE VOLTAGES CORRECT Yes No 006 Replace the system board 007 Replace the keyboard If the symptom remains replace the system board Check Procedures 2 33 ...

Page 84: ...drive A Power on the system unit and check for the following responses 1 One short beep 2 Diagnostic screen DID THE SYSTEM PRODUCE THE BEEP AND DIAGNOSTIC SCREEN Yes No 005 Go to Index of Symptoms Messages Error Codes or Beeps on page 2 10 006 From page 2 38 From steps 003 and 007 Select 0 SYSTEM CHECKOUT on the diagnostic screen Press Enter Compare the Installed Devices list with the actual optio...

Page 85: ... is missing from the list and is not factory installed refer to the service manual provided for that device If a factory installed drive device or adapter card is not listed in the Installed Devices list go to either Diagnostics for Factory Installed Drive Devices Not Supported by Advanced Diagnostics on page 2 40 or Diagnostics for Factory Installed Riser Card Sound Card or Adapter Cards Not Supp...

Page 86: ...etermined problem run all tests DOES THE DIAGNOSTIC TEST FINISH WITHOUT ERROR CODES Yes No 011 If the last test stops and you cannot continue first make sure all switches power connectors cables and jumpers are set and seated correctly and show the correct voltages Then replace the last device tested Make note of any messages error codes beeps or new symptoms Go to Index of Symptoms Messages Error...

Page 87: ...he 0 RUN TESTS ONE TIME option If a message indicates a failing device is still present and lists a FRU replace with the FRU indicated If an error code is displayed go to Index of Symptoms Messages Error Codes or Beeps on page 2 10 Check Procedures 2 37 ...

Page 88: ...heck the voltages to the diskette drive with the power on see Power Supply on page 2 26 3 Try to correct the drive setting in the Setup Utility 4 Run the Advanced Diagnostics Device Presence Test on page 2 34 If you can correct the Installed Devices list but cannot complete the Advanced Diagnostics test for that device replace FRUs in the following order until the problem goes away 1 Diskette driv...

Page 89: ...rive cable and replace the cable if necessary If that does not fix the problem replace the system board 8 If an upgrade processor is installed make sure that the processor speed shown is correct Note The CD ROM must be the last device installed and jumpers set correctly to be listed in the Setup Utility See Hard Disk Drive Jumper Settings on page 5 11 for factory installed drive device jumper sett...

Page 90: ... the system unit Wait until POST is completed IS CD ROM not ready A bort or R etry DISPLAYED WHILE DOS IS LOADING SOFTWARE Yes No 002 Go to Step 010 on page 2 42 003 From step 011 If a CD ROM not ready A bort or R etry message appears press A to cancel the message and continue The Program Manager window should appear If you make the wrong selection in Microsoft Windows return to Step 001 and try a...

Page 91: ...the top of the File Manager window DOES THE FILE MANAGER PANEL CHANGE TO LIST THE CONTENTS OF THE CD ROM DISC Yes No 006 Note If the message No files found is displayed you may have an audio CD installed Be sure you are using a CD ROM disc not an audio CD Check continuity of the CD ROM drive system cable and replace if necessary Replace the CD ROM drive 007 Press and hold the CD ROM drive Eject bu...

Page 92: ...nd adapter card is properly seated and undamaged IS THE 4 WIRE CABLE PROPERLY SEATED AND UNDAMAGED Yes No 013 Make sure the CD ROM audio cable is not damaged and is properly seated or replace the CD ROM 4 wire audio cable Install a known good audio CD DID THE SYMPTOM REMAIN Yes No 014 The system is working correctly 015 Go to Step 016 016 From step 015 Check the sound adapter card jumper settings ...

Page 93: ...uide provided with the computer This diagnostics test is intended to be used only with factory installed adapter cards 001 Remove the Advanced Diagnostics diskette Power off the system unit and wait 10 seconds Power on the system unit IS A POST ERROR CODE DISPLAYED Yes No 002 Go to Step 004 003 Go to Index of Symptoms Messages Error Codes or Beeps on page 2 10 004 From step 002 ARE ANY ERROR CODES...

Page 94: ...ge any jumper or switch settings on the card Power on the system unit DOES THE SYSTEM UNIT WORK CORRECTLY BY ITSELF Yes No 008 Go to Start on page 2 2 009 Power off the system unit Reconnect the riser card Do not install any adapter cards on the riser card Power on the system unit Check the voltages at pins B3 B5 B7 and B9 on the top of the riser card B3 5 V dc B5 5 V dc B7 12 V dc B9 12 V dc 2 44...

Page 95: ...LTAGES CORRECT Yes No 010 Replace the riser card 011 From step 006 Install the failing factory installed adapter card in a different slot in the riser card than where originally installed DOES THE FEATURE FUNCTION NORMALLY Yes No 012 Go to Step 014 on page 2 46 013 Replace the riser card 014 Check Procedures 2 45 ...

Page 96: ... adapter card and replace if necessary If the problem remains replace the factory installed adapter card If the problem remains with a card that was not factory installed consult the service information provided by the card manufacturer 017 From step 015 Power off the system unit Reinstall the sound adapter card or adapter card and any cables Power on the system unit without the Advanced Diagnosti...

Page 97: ... ANY SOUND FROM THE SYSTEM Yes No 020 Make sure the speaker power supply is plugged into an electrical outlet and properly connected to the speakers Make sure the volume control on the sound adapter card if any is not turned low Make sure the speaker sound cable is plugged into the sound adapter card Audio Output jack Check the sound adapter card jumper positions Refer to CD ROM Drive and Sound Ca...

Page 98: ...ng normally If you suspect another problem go to Index of Symptoms Messages Error Codes or Beeps on page 2 10 023 The system is working normally Click OK to close the dialog box Exit Microsoft Windows If the symptom remains or has changed go to Index of Symptoms Messages Error Codes or Beeps on page 2 10 2 48 ...

Page 99: ...se Disconnect all telephone cables from the rear of the modem adapter card Insert the Advanced Diagnostics diskette in drive A Refer to Factory Installed Modem Jumper and Switch Settings on page 5 10 to set the switches for COM1 The 14400 bps Data FAX Voice modem adapter modem card does not require jumper settings but uses switches attached to the modem bracket Power on the system unit Make a note...

Page 100: ...URE IS ENABLED IN THE SETUP UTILITY Yes No 005 The Wake Up on Ring feature is working normally If the symptom remains go to Index of Symptoms Messages Error Codes or Beeps on page 2 10 006 Power off the system unit Power on the system unit and press F1 while the memory count is running In the Setup Utility select the Rapid Resume option Press the key to disable or enable both the Wake Up on Ring f...

Page 101: ... lightning for example first replace the modem and go to Step 001 on page 2 49 Replace the system board 010 The modem is functioning correctly 011 IS THE ERROR CODE 101XX Yes No 012 If the audio tones are incorrect check the jumper and switch settings If that does not correct the problem replace the modem 013 Power off the system unit Plug the modem adapter card into a different riser card slot Po...

Page 102: ...nit Reconnect the riser card Remove the modem adapter card from the riser card Power on the system unit Check the voltages at pins B3 B5 B7 and B9 on the top of the riser card B3 5 V dc B5 5 V dc B7 12 V dc B9 12 V dc B A 9 1 3 5 7 Connector side Pin side 9 1 3 5 7 A B Figure 2 8 Riser Cards Machine Type 2144 and 2168 Step 017 continues 2 52 ...

Page 103: ...ORRECT Yes No 018 Replace the riser card If the symptom remains replace the system board 019 Check all jumper and switch settings If the symptom remains replace the modem adapter card or Replace the system board Check Procedures 2 53 ...

Page 104: ...e replacing the unit See Detachable Monitor I O Signal Cable Connector Test Points on page 5 21 for pin identification High voltage Northern and Southern Hemisphere monitors may come with a voltage selector 110 V 220 V switch The 145 W power supply may have a voltage selector 110 V 220 V switch Match the switch to the line voltage Ensure the correct monitor frequency is set in the Setup Utility fo...

Page 105: ... If you are not familiar with the self test pattern produced by the Display Self Test refer to steps 5 and 6 of Display Self Test on page 3 12 for a description of the self test pattern Note Do not run the Display Self Test Do not unplug the monitor I O signal cable from the system unit DOES THE DISPLAY SELF TEST PATTERN APPEAR ON THE SCREEN OR DO THE GREEN LEDs CYCLE FROM LEFT TO RIGHT ON DIGITAL...

Page 106: ...he brightness control all the way up and be in a dark or dimly lit room DOES THE SCREEN CHANGE FROM BLACK WITH MONITOR POWER OFF TO A LIGHTER SHADE WHEN POWER IS ON OR DO THE LEDs CYCLE FROM LEFT TO RIGHT DIGITAL POWER ON LED MONITORS ONLY Yes No 007 Replace the monitor 008 Power off the system unit Reconnect any disconnected cables Make sure the Advanced Diagnostics diskette is in drive A Power o...

Page 107: ...e 24 VIDEO GRAPHICS ARRAY then press Enter The image on the screen may be distorted or the characters may be the wrong size Note You may have to refine the monitor controls to obtain the best image Press 6 RUN TESTS 1 THROUGH 5 then press Enter DID YOU ANSWER YES TO ALL OF THE QUESTIONS Yes No 013 Replace the monitor If the symptom remains replace any optional video memory modules installed on the...

Page 108: ...set on page 1 14 and then go to Step 015 Wait for the LED on drive A to come on go off and stay off If the indicator LED fails to light after 1 minute continue with the next step Follow the steps in Figure 2 9 Listen for the beep each time you press Enter Note Use the numbers in the typewriter area of the keyboard Do not use the numeric keypad Figure 2 9 Steps to Select a Test Step 015 continues S...

Page 109: ... the following figure and measure the monitor connector voltages at the rear of the system unit performing steps 1 through 4 sequentially 1 5 1 1 1 5 6 1 0 Figure 2 10 Monitor Connector Step 017 continues 1 Press 7 then press Enter and check for 0 to 0 2 V dc from pin 13 to 10 ground 0 to 0 2 V dc from pin 14 to 10 ground 2 Press Enter then check for 3 5 to 4 5 V dc from pin 13 to 10 ground 0 to 0...

Page 110: ...dules installed on the system board and retest the system If the symptom remains replace the system board 019 Replace the monitor If the symptom remains replace any optional video memory modules installed on the system board and retest the system If the symptom remains replace the system board 2 60 ...

Page 111: ... any error messages then press Esc Press 0 SYSTEM CHECKOUT then press Enter Press Y then press Enter Press 0 RUN TESTS ONE TIME then press Enter Run the Mouse tests Follow the instructions on the screen DO THE MOUSE DIAGNOSTIC TESTS RUN WITHOUT ERRORS Yes No 002 If you receive any error except an 8613 error replace the mouse If you receive an 8613 error replace the system board 003 The system unit...

Page 112: ...ing the initial long POST when the POST Configuration icon appears Press F9 while the POST Configuration icon appears If any POST errors are recorded the POST Error History is displayed with the most recent error shown at the bottom of the list To check for the error again repeat the above steps to add the error to the list once more You should see the same POST error code listed in the last two l...

Page 113: ...urn here and continue 3 Remove or disconnect the following one at a time Adapters Cards a Non IBM devices b External devices c Sound adapter card d Any adapter e Modem card f Riser card Memory a SIMMs b Cache memory c Video memory modules DASD a CD ROM drive b Diskette drive c Hard disk drive 4 Power on the system unit 5 Repeat steps 1 through 4 until you find the failing device or adapter If the ...

Page 114: ...n the system unit and listen for any beeps Note Make sure the system board speaker is enabled See System Board Layout Type I 1 on page 5 2 and System Board Layout Type I 2 on page 5 5 4 If there are beeps replace the system board and use the current processor on the replacement FRU system board 5 If there are no beeps replace the processor and use the current system board 6 If there are still no b...

Page 115: ...iagnostics Diskette 3 3 Diagnostic Menus 3 4 Select an Option Menu 3 4 Diskette Drive Menu 3 5 Hard Disk Drive Menu 3 6 Video Graphics Array Menu 3 7 Formatting a Hard Disk 3 8 Error Log for Intermittent Problems 3 10 Display Self Test 3 12 Copyright IBM Corp 1995 3 1 ...

Page 116: ...l port Serial port s CD ROM drive Sound adapter card Math coprocessor To start the POST turn on the monitor and the system unit The following happens 1 The POST Configuration icon appears at the upper right corner of the monitor Pressing F1 at this time causes the Setup Utility menu to appear after the POST has completed 2 A count of the system memory appears at the upper left corner of the screen...

Page 117: ... Service Level I model The Advanced Diagnostics program is intended to test only IBM products Non IBM products prototype cards or modified options can give false errors and invalid system responses To load the Advanced Diagnostics diskette 1 Power off the system unit 2 Install the correct Advanced Diagnostics diskette in drive A 3 Power on the system unit 4 Do not press F1 when the icon appears 5 ...

Page 118: ...TUP a Press Ctrl Alt Del b Then press F1 while the configuration icon is displayed in the upper right hand corner ENTER THE ACTION DESIRED á ñ 0 SYSTEM CHECKOUT Starts the system checkout procedure 1 FORMAT DISKETTE Formats a scratch diskette for diagnostic use only 2 COPY DISKETTE Copies the Advanced Diagnostics diskette to another diskette 9 END DIAGNOSTICS Gives the option to restart the system...

Page 119: ...sic diskette seek operations including sequential and random diskette drive head positioning 2 WRITE READ COMPARE TEST Tests the basic diskette operations including a series of random seeks Each seek is followed by a write read and comparison of data 3 VERIFY DISKETTE TEST Verifies data accessing and each sector 4 SPEED TEST Measures the time required for one revolution of the diskette 5 DISKETTE ...

Page 120: ... last cylinder is reached The heads then reset to the first cylinder and a random seek test is performed 3 HEAD SELECT Data is written to the test cylinder by each hard disk head the data is then read and checked for any errors 4 ERROR DETECTION AND CORRECTION Tests the hard disk error checking and correction circuits by reading data altering the data and writing the data at the test cylinder A co...

Page 121: ...rs 4 GRAPHICS TESTS Displays various patterns to test the monitor graphics modes 5 SCREEN PAGING Tests the video addressing circuitry 6 RUN TESTS 1 THROUGH 5 8 Performs tests 1 through 5 on a VGA monitor and tests 1 through 5 plus 8 on SVGA and HiFunction monitors 7 SYNC TEST Provides a test signal to allow voltage measurement at the video connector 8 EXTENDED MODE TESTS Shows a subset of the foll...

Page 122: ...preparation commands Warning All data on the selected hard disk is destroyed during a format operation or surface analysis Format Utility à ð FORMAT SELECTION MENU 1 CONDITIONAL FORMAT 2 UNCONDITIONAL FORMAT 3 SURFACE ANALYSIS 9 RETURN TO HARD DISK MENU FOR OPTION 9 TYPE 9 AND PRESS ENTER FOR OTHER OPTIONS 1 THRU 5 TYPE THE OPTION NUMBER DRIVE ID 1 C AND PRESS ENTER á ñ 1 CONDITIONAL FORMAT The ha...

Page 123: ...the system questions about attached devices may appear on the screen Answer as required then press Enter 6 Press Y IS THE LIST CORRECT Y N then press Enter If the list is incorrect follow the instructions on the screen to correct the list before answering Yes 7 Press 0 RUN TESTS ONE TIME then press Enter 8 Select 17 HARD DISK DRIVE then press Enter 9 Press 7 FORMAT MENU then press Enter 10 Press 1...

Page 124: ...UT then Enter 3 Depending on the options installed in the system questions about attached devices may appear on the screen Answer as required then press Enter 4 Press Y or N IS THE LIST CORRECT Y N then Enter 5 Press 2 LOG UTILITIES then Enter 6 Press 0 START ERROR LOG then Enter 7 Press 0 SELECT DEVICE FOR LOG 0 DISKETTE then Enter 8 If you are logging to diskette press A or B ENTER THE DRIVE ID ...

Page 125: ...alled in the system questions about attached devices appear on the screen Answer as required then press Enter 2 Press Y or N IS THE LIST CORRECT Y N then Enter 3 Press 2 LOG UTILITIES then Enter 4 Press 2 DISPLAY LOG then Enter 5 Press A or B ENTER THE DRIVE ID FOR ERROR LOG then Enter 6 If no errors occurred the Log Utilities menu appears If errors are displayed go to Start on page 2 2 Diagnostic...

Page 126: ... Turn the brightness and contrast controls to their maximum positions a If the monitor has an on off LED only the following symptoms indicate the monitor is still good The monitor screen should get lighter it should not stay completely black You may want to check the monitor in a dark or dimly lit room The monitor screen should show a power off discharge a flash of light when turned off Note If yo...

Page 127: ...ssors Type I 1 4 19 1060 Upgrade Processors Type I 2 4 20 1080 Lithium Battery 4 21 1085 Indicator LED and Cable 4 22 1090 System Board 4 23 Removals and Replacements Machine Type 2168 4 24 2005 Cover 4 25 2020 3 5 In Bays 4 26 2025 5 25 In Bays 4 28 2030 Hard Disk Drives 4 29 2033 CD ROM Changer Emergency Disc Eject Procedure 4 31 2035 Adapter Cards 4 31 2040 Power Supply 4 32 2045 Riser Card 4 3...

Page 128: ...ching a ground point with one hand before touching the static sensitive FRUs The arrows in the removals and replacements procedures show the direction of movement to remove a field replaceable unit FRU to turn a screw or to press a tab to release the FRU Begin all removals by removing the cover and rear cover if applicable When other FRUs must be removed prior to removing the failing FRU they are ...

Page 129: ...1005 Cover System Unit Door Figure 4 1 Push In on the Door Cover Release Latch Figure 4 2 Pull Out on the Cover Repair Information 4 3 ...

Page 130: ... Left Drive Support Bracket Disconnect any cables necessary for removal Slide bracket toward back to release catches Lift up to remove Front View Left Bracket Catch Figure 4 3 Left Drive Support Bracket 4 4 ...

Page 131: ...1015 Right Drive Support Bracket Disconnect any cables necessary for removal Right Bracket Catch Riser Card Front View Figure 4 4 Right Drive Support Bracket Repair Information 4 5 ...

Page 132: ...1020 3 5 In Bays Left drive support bracket 1010 Front View Drive Left Bracket Figure 4 5 3 5 In Bay 1 4 6 ...

Page 133: ...n removing a drive reinstall the new FRU in the same bay Any of these devices may be installed in any 5 25 in bay CD ROM drive if Multimedia model 5 25 in diskette drive Dual 3 5 in and 5 25 in diskette drive Right Bracket Catch Riser Card Front View Drive Right Bracket Figure 4 6 5 25 In Bay Repair Information 4 7 ...

Page 134: ...ndix Model Monitor Configurations and FRU Part Numbers on page A 1 and install the correct software Hard Disk Connectors Hard Disk Right Bracket Front Upside Down View Figure 4 7 Hard Disk Drive Bay 3 Hard Disk Connectors Hard Disk Right Bracket Front Upside Down View Figure 4 8 Hard Disk Drive Bay 4 4 8 ...

Page 135: ...d the CD ROM drive as shown and carefully spread the left and right disc guide plates so that the disc drops into the stocker mechanism 6 Remove the stocker fastening screw A 7 Remove the three stocker fastening screws B and the three springs 8 While keeping the left and right disc guide plates spread remove the disc together with the stocker Carefully remove the disc to prevent damage Note 1 Repl...

Page 136: ...Adapter Card Figure 4 9 Adapter Cards Note When reinstalling a modem adapter card ensure the modem Wake Up on Ring cable is connected from the 2 pin keyed connector on the modem to the system board See System Board Layout Type I 1 on page 5 2 and System Board Layout Type I 2 on page 5 5 for connector locations 4 10 ...

Page 137: ...upply Right drive support bracket 1015 Disconnect any cables necessary for removal Remove rear cover to locate power supply screws Back View Rear Cover Power Supply Figure 4 10 Power Supply Repair Information 4 11 ...

Page 138: ...1045 Riser Card Adapter Cards 1035 Left drive support bracket 1010 Some riser cards may contain a VESA local bus extension See Parts Catalog on page 7 1 for FRU part number Figure 4 11 Riser Card 4 12 ...

Page 139: ...to static discharge See Handling ESD Sensitive Parts on page 4 41 Adapter cards 1035 if applicable Note Run the Setup Utility after adding or removing memory Clamp SIMM Socket SIMM SIMM Socket Figure 4 12 System Board SIMM Sockets Repair Information 4 13 ...

Page 140: ...r cards 1035 if applicable Riser card 1045 if applicable Note Run the Setup Utility after adding or removing memory Cache Memory Module Sockets SIMM Sockets Tag Address Module Socket To insert cache module Position notched end as shown Notch Cache Memory Module Socket Cache Memory Module Figure 4 13 Cache Memory Modules Type I 1 4 14 ...

Page 141: ...e no system board cache memory jumpers to set To install cache memory in a system board with no cache memory previously installed do the following 1 Locate cache memory module connectors U28 U32 on the system board see Figure 4 13 on page 4 14 2 Install one 28 pin module 8KB x 8 15 ns SRAM in memory module U28 3 Install four 28 pin modules 32KB x 8 20 ns SRAM in memory modules U29 U32 Repair Infor...

Page 142: ...if applicable Notes 1 See System Board Layout Type I 2 on page 5 5 for cache memory jumper settings 2 Run the Setup Utility after adding or removing memory cache memory module sockets cache memory module notch cache memory module socket memory module sockets To insert cache module Position bottom notch over socket divider as shown Figure 4 14 Cache Memory Modules Type I 2 4 16 ...

Page 143: ... 4 41 Adapter cards 1035 if applicable Use the Video Memory Removal Tool to remove the video memory module Note Run the Setup Utility after adding or removing memory Notch Notch Grooves Dot Video Memory Module Socket Video Memory Module Rounded Pins Socket 1 Figure 4 15 System Board Video Memory Module Type I 1 Repair Information 4 17 ...

Page 144: ...ge 4 41 Adapter cards 1035 if applicable Use the Video Memory Removal Tool to remove the video memory module Note Run the Setup Utility after adding or removing memory notch notch bevel grooves dot video memory module socket video memory module rounded pins socket 1 socket 2 Figure 4 16 System Board Video Memory Module Type I 2 4 18 ...

Page 145: ...ocket lever remove the old processor insert the upgrade processor then lower the socket lever firmly When installing be certain the dot on the processor is aligned with the dot in the socket Notes 1 Determine which type of processor you are installing and make sure the jumpers are set correctly 2 Run the Setup Utility after installing a processor 1 Processor Socket Processor Processor Socket Handl...

Page 146: ... the socket lever remove the old processor insert the upgrade processor lower the socket lever firmly then install the processor retaining clip When installing be certain the dot on the processor is aligned with the dot in the socket Notes 1 Determine which type of processor you are installing and make sure the jumpers are set correctly 2 Run the Setup Utility after installing a processor processo...

Page 147: ...plosion or severe burn risk Do not recharge it disassemble it heat it above 100 C 212 F incinerate it or expose its cell contents to water Dispose of the battery as required by local ordinances or regulations Warning Be careful when removing the battery If the retaining clip is broken the system board must be replaced Note Run the Setup Utility after installing a battery 1 2 Battery Retaining Clip...

Page 148: ...ator LED and Cable Left drive support bracket 1010 Right drive support bracket 1015 Push in on the indicator LED and remove assembly from the rear Indicator LED and cable Figure 4 20 Indicator LED and Cable 4 22 ...

Page 149: ... coprocessor upgrade processor 1060 if applicable Notes 1 Be certain to reinstall the SIMMs optional math coprocessor upgrade processor video memory and cache memory on the new system board if applicable 2 When reinstalling a new system board push the board to the rear and place it over the front locating pin prior to installing the screws 3 Run the Setup Utility after changing the system board Fi...

Page 150: ... a FRU reverse the removal procedure and follow any notes that pertain to replacement See Parts Test Point Locations on page 5 1 for internal cable connection and arrangement information Before disconnecting any cables note their locations Reinstall any new FRUs with cables in the same locations CAUTION Before removing any FRU power off the system unit unplug all power cords from electrical outlet...

Page 151: ...2005 Cover Unscrew the two screws behind the front handle Back View Figure 4 22 Remove the Screws Front View Figure 4 23 Pull Out on the Cover Repair Information 4 25 ...

Page 152: ...2020 3 5 In Bays Disconnect any cables on the drive Remove the screws Pull out the diskette drive Front View Drive Figure 4 24 Bay 1 3 5 In 4 26 ...

Page 153: ...Drive Front View Figure 4 25 Bay 4 3 5 In Repair Information 4 27 ...

Page 154: ...he diskette drive When removing a drive install the new FRU in the same bay Any of these devices may be installed in any 5 25 in bay CD ROM drive if Multimedia model 5 25 in diskette drive Dual 3 5 in and 5 25 in diskette drive Front View Drive Figure 4 26 Bays 2 and 3 5 25 In 4 28 ...

Page 155: ...ilt to remove Remove the mounting bracket from the old drive and install the bracket on the replacement drive Note Refer to Appendix Model Monitor Configurations and FRU Part Numbers on page A 1 and install the correct software Drive Signal Cable Power Cable Back View Figure 4 27 Hard Disk Drive Bay 5 Repair Information 4 29 ...

Page 156: ...own View Mounting Bracket Drive Connectors Figure 4 28 Mounting Bracket Bay 5 Bay 6 Disconnect any cables on the drive Remove the screws Lift out the hard disk drive Front View Hard Disk Figure 4 29 Hard Disk Drive Bay 6 4 30 ...

Page 157: ...removed Remove any cables note location of cables Remove the adapter card mounting screw 1 Pull out the adapter card 2 Front Top Back Riser Card Riser Card Screw Adapter Card 2 1 Figure 4 30 Adapter Cards Note When reinstalling a modem adapter card ensure the modem Wake Up on Ring cable is connected from the 2 pin keyed connector on the modem to Wake Up on Ring connector on the system board See Sy...

Page 158: ...2040 Power Supply Disconnect any cables necessary for removal Remove the power supply mounting screws Lift out the power supply Figure 4 31 Power Supply 4 32 ...

Page 159: ...card mounting screw 1 Remove the riser card 2 Some riser cards may contain a VESA local bus extension See System Board Layout Type I 2 on page 5 5 for socket locations on the system board Front Back Riser Card Connector Riser Card 2 1 System Board Figure 4 32 Riser Card Repair Information 4 33 ...

Page 160: ...ts on page 4 41 Adapter cards 2035 if applicable Riser card if SIMMs located behind riser card Push out on the side clamps to release the module Pull the module up and out to remove Note Run the Setup Utility after adding or removing memory Clamp SIMM Socket SIMM SIMM Socket Figure 4 33 Memory SIMM 4 34 ...

Page 161: ...f applicable Notes 1 See System Board Layout Type I 2 on page 5 5 for cache memory jumper settings 2 Run the Setup Utility after adding or removing memory cache memory module sockets cache memory module notch cache memory module socket memory module sockets To insert cache module Position bottom notch over socket divider as shown Figure 4 34 Cache Memory Repair Information 4 35 ...

Page 162: ...icable Use the Video Memory Removal Tool to remove the video memory Note Run the Setup Utility after adding or removing memory See Parts Test Point Locations on page 5 1 for location on the system board notch notch bevel grooves dot video memory module socket video memory module rounded pins socket 1 socket 2 Figure 4 35 System Board Video Memory Module Type I 2 4 36 ...

Page 163: ...or insert the upgrade processor lower the socket lever firmly then install the processor retaining clip When installing be certain the dot on the processor is aligned with the dot in the socket Notes 1 Determine which type of processor you are installing and make sure the jumpers are set correctly 2 Run the Setup Utility after installing a processor processor socket processor notch heat sink retai...

Page 164: ... or severe burn risk Do not recharge it disassemble it heat it above 100 C 212 F incinerate it or expose its cell contents to water Dispose of the battery as required by local ordinances or regulations Warning Be careful when removing the battery If the retaining clip is broken the system board must be replaced Note Run the Setup Utility after installing a battery 1 2 Battery Retaining Clip Figure...

Page 165: ...d Cable Push in on the indicator LED and remove from the rear Disconnect the LED and cable from the system board See Parts Test Point Locations on page 5 1 for LED and cable locations Indicator LEDs Repair Information 4 39 ...

Page 166: ... coprocessor upgrade processor 2060 if applicable Notes 1 Be certain to reinstall the processor SIMMs optional math coprocessor upgrade processor video memory and cache memory in the new system board if applicable 2 When reinstalling a new system board push the board to the rear and place it over the front locating pin prior to installing the screws 3 Run the Setup Utility after changing the syste...

Page 167: ...electricity in your body to the machine frame Hold the ESD sensitive part by its edge connector shroud cover Do not touch its pins If you are removing a pluggable module use the correct tool Do not place the ESD sensitive part on the machine cover or on a metal table If you need to put down the ESD sensitive part for any reason first put it into its special bag Machine covers and metal tables are ...

Page 168: ...nstall the original Aptiva software on the hard disk drive Use the following procedure 1 Power off the system unit 2 Insert the Recovery Diskette into drive A 3 Power on the system unit 4 If Rapid Resume is enabled press Ctrl Alt Del while the Rapid Resume logo screen is displayed 5 Select Install Aptiva Software item on the menu 6 Follow the instructions on the display You will be prompted for ea...

Page 169: ...Setting Type I 2 5 7 System Board Bus Speed Settings Type I 2 5 7 Power Supply Cable Connector Specifications 5 8 Factory Installed Modem Jumper and Switch Settings 5 10 Hard Disk Drive Jumper Settings 5 11 CD ROM Drive and Sound Card Jumper Settings 5 14 SIMM Configurations Type I 1 5 18 SIMM Configurations Type I 2 5 20 Detachable Monitor I O Signal Cable Connector Test Points 5 21 System Board ...

Page 170: ... U18 U28 U29 U30 U31 U32 U6 J14 J22 J21 J20 J15 J9 J8 JP41 JP14 JP13 J42 1 3 1 3 1 3 3 1 3 1 1 5 9 6 1 5 9 6 5 6 5 6 3 1 2 4 3 1 2 4 11 15 10 6 1 5 14 25 1 13 JP6 JP30 J35 J36 J37 JP40 JP39 JP38 JP25 JP24 JP23 JP7 JP1 JP15 JP11 72 2 71 1 72 2 71 1 72 2 71 1 J7 33 34 2 1 40 39 4 1 1 6 2 1 J9 40 39 2 1 120 60 1 61 1 14 13 26 Figure 5 1 System Board Type I 1 5 2 ...

Page 171: ...connector on off switch J30 Power Supply 3 pin connector J34 Riser Connector VESA local bus J35 J36 J37 System board clock speed selection J41 Infrared IR connector J42 Internal graphics connector JP1 Diskette drive write protect override jumper JP2 Smart Energy System SES supply present Normal 2 3 JP3 JP4 VESA local bus jumpers VESA 1 2 PCI 2 3 JP5 Modem Wake Up on Ring JP6 JP30 System board volt...

Page 172: ...ed Settings Type I 1 When installing a processor make sure jumper JP10 is set to the correct processor speed as shown below Figure 5 3 Processor Speed Settings Processor JP23 JP24 JP25 JP38 JP39 JP40 486DX2 66 or 486DX4 100 1 2 3 4 2 3 Open 1 2 Open Open P24T or P24CT 1 2 3 4 1 2 4 5 1 2 3 4 2 3 3 4 5 6 1 2 Processor Speed Jumper JP10 Default Setting 100MHz Open X 66MHz 80MHz 2 3 50MHz 1 2 5 4 ...

Page 173: ... J2 J1 BATTERY U32 U31 U3 JP3 J30 JP1 J11 J18 J28 J27 J24 J23 JP20 1 5 9 6 1 5 9 6 5 6 5 6 3 1 2 4 3 1 2 4 11 15 10 6 1 5 14 25 1 13 JP19 JP18 JP21 JP25 JP2 JP6 72 2 71 1 72 2 71 1 72 2 71 1 72 2 71 1 33 34 2 1 40 39 2 1 J12 40 39 2 1 120 60 1 61 1 25 2 1 13 14 26 25 Figure 5 4 System Board Type I 2 Parts Test Point Locations 5 5 ...

Page 174: ...che memory connector J23 SIMM 72 pin Socket Bank 0 J24 SIMM 72 pin Socket Bank 1 J27 SIMM 72 pin Socket Bank 2 J28 SIMM 72 pin Socket Bank 3 J30 Fan 12 V dc connector J31 Modem wake up on ring connector JP1 External speaker Enable 1 2 Disable open JP2 System board bus speed see page 5 7 JP3 Processor speed see page 5 7 JP6 Cache memory size selection 0KB or 256KB cache 1 3 2 4 512KB cache 3 5 4 6 ...

Page 175: ... sure jumper JP2 is set for the correct system board bus speed as shown below Figure 5 6 System Board Bus Speed Settings Type I 2 Processor Speed Jumper JP3 Default Setting 75MHz 90MHz 100MHz 1 3 X 120MHz 133MHz 150MHz 166MHz 1 3 2 4 Processor Speed Jumper JP25 Default Setting 75MHz 90MHz 100MHz 120MHz 133MHz 1 2 X 150MHz 166MHz 2 3 System Board Bus Speed Jumper JP2 Default 50MHz 1 3 2 4 X 60MHz 1...

Page 176: ...ower supply without using the on off switch use a screwdriver or other tool to connect pins 2 and 3 on connector J30 with the switch cable plug disconnected from the connector on the system board 1 2 3 Figure 5 7 Connector J30 on System Board PWR GOOD 3 75 to 6 25 V dc 9 to 15 V dc 9 to 15 V dc GND 3 75 to 6 25 V dc 3 75 to 6 25 V dc Pin 1 Pin 12 Figure 5 8 System Board Power Supply Connectors J8 ...

Page 177: ...5 V dc 12 V dc 4 1 Figure 5 9 Hard Drive or CD ROM Power Cable Connector 1 4 5 V dc 12 V dc Figure 5 10 3 5 In Diskette Drive Power Cable Connector Parts Test Point Locations 5 9 ...

Page 178: ...ch Settings For the 14400 bps data FAX voice modem card the dual inline package DIP switches set the COM port address and the IRQ level as shown For Advanced Diagnostics tests use COM1 Table 5 1 DIP Switch Settings Address 1 2 3 4 5 6 IRQ COM1 3F8 On On Off Off On Off 4 COM2 2F8 Off On Off On Off Off 3 COM3 3E8 On Off Off Off On Off 4 COM4 2E8 Off Off Off On Off Off 3 Note The modem adapter card a...

Page 179: ...connector Secondary Hard Disk Drive Connector If additional drives are connected to the secondary hard disk drive connector set the first drive connected to this connector as the master drive 1 in the following figures If a second drive is connected to the secondary hard disk drive connector set the jumpers as the slave drive 2 in the following figures Ensure all software is set to recognize all i...

Page 180: ...per settings match your hard disk drive to one of the following figures 1 Master Drive 2 Slave Drive Figure 5 12 538MB 1 6GB 2 0GB Drive 2 Jumper Block Figure 5 13 635MB 850MB Drive Continued on next page 5 12 ...

Page 181: ...umper settings match your hard disk drive to one of the following figures 1 Master Drive 2 Slave Drive Figure 5 14 635MB 850MB 1 0GB 1 2GB Drive Figure 5 15 1 2GB 1 7GB Drive Parts Test Point Locations 5 13 ...

Page 182: ... the master drive as shown in Figure 5 16 If an additional hard disk drive is connected to the secondary connector it must be set as the master drive see 1 in figure 5 12 and the CD ROM drive jumpers reset as the slave drive as shown in Figure 5 16 Check the Setup Utility for correct installation CD ROM Rear View Jumper Settings Master Slave Figure 5 16 CD ROM Drive Jumper Settings 5 14 ...

Page 183: ...mper settings should be set as shown below CD Audio In PC Speaker JP7 11 JP15 J4 JYEN MPUEN MSEL IOS1 IOS0 Line In Microphone Input Audio Output Joystick MIDI Adapter Plug L3 Figure 5 17 CD ROM Level 3 Sound Card Jumper Settings Note Some open pins may have an extra jumper parked on one pin Make sure the jumpers match the above settings while performing Advanced Diagnostics tests Parts Test Point ...

Page 184: ...The Level 4 sound adapter card as shown below has no jumpers to set PC Speaker CD Audio In Audio Output Microphone Input Line In Joystick MIDI Adapter Plug L4 Figure 5 18 CD ROM Level 4 Sound Card 5 16 ...

Page 185: ...The MWave card as shown below has no jumpers to set Line In Phone Microphone Input Audio Output Joystick MIDI Adapter Plug Figure 5 19 MWave Card Combination Modem Sound Parts Test Point Locations 5 17 ...

Page 186: ...system unit 2 Install the SIMM in J20 J21 or J22 and power on the system unit 3 Read the SIMM memory count shown at the top left of the screen as the system displays the POST icon Table 5 2 Page 1 of 2 Gold Contact SIMM Configurations System Board Type I 1 Total Memory J22 Bank 0 J21 Bank 1 J20 Bank 2 2MB 2MB 4MB 2MB 2MB 4MB 4MB 6MB 2MB 4MB 6MB 2MB 2MB 2MB 8MB 4MB 4MB 8MB 4MB 2MB 2MB 8MB 8MB 10MB ...

Page 187: ...al Memory J22 Bank 0 J21 Bank 1 J20 Bank 2 24MB 8MB 8MB 8MB 24MB 4MB 4MB 16MB 32MB 16MB 16MB 32MB 32MB 32MB 8MB 8MB 16MB 36MB 4MB 16MB 16MB 40MB 4MB 4MB 32MB 48MB 16MB 16MB 16MB 48MB 8MB 8MB 32MB 64MB 32MB 32MB 64MB 16MB 16MB 32MB 96MB 32MB 32MB 32MB Parts Test Point Locations 5 19 ...

Page 188: ...nd speed Table 5 3 Gold Contact SIMM Configurations System Board Type I 2 Total Memory J23 Bank 0 J24 Bank 1 J27 Bank 2 J28 Bank 3 8MB 4MB 4MB 8MB 4MB 4MB 16MB 4MB 4MB 4MB 4MB 16MB 8MB 8MB 16MB 8MB 8MB 24MB 4MB 4MB 8MB 8MB 24MB 8MB 8MB 4MB 4MB 32MB 8MB 8MB 8MB 8MB 32MB 16MB 16MB 32MB 16MB 16MB 40MB 4MB 4MB 16MB 16MB 40MB 16MB 16MB 4MB 4MB 48MB 8MB 8MB 16MB 16MB 48MB 16MB 16MB 8MB 8MB 64MB 16MB 16M...

Page 189: ... 8 9 1 6 10 5 15 11 System board Monitor end of cable on some models Figure 5 20 Detachable Monitor I O Signal Cable Connectors Test each connector between the following pins System Pin Monitor Pin 1 1 2 2 3 3 13 4 14 5 6 6 7 7 8 8 10 9 11 9 Parts Test Point Locations 5 21 ...

Page 190: ...5 Synch Ground 12 Monitor ID Bit 1 I 6 Red Ground 13 Horizontal Synch O 7 Green Ground 14 Vertical Synch O 15 Monitor ID Bit 3 I Parallel Port Pin Signal Name I O Pin Signal Name I O 1 Strobe O 14 Auto Feed N A 2 Data Bit 0 I O 15 Error I 3 Data Bit 1 I O 16 Initialize O 4 Data Bit 2 I O 17 Select In O 5 Data Bit 3 I O 18 Ground Power 6 Data Bit 4 I O 19 Ground Power 7 Data Bit 5 I O 20 Ground Pow...

Page 191: ...5 Signal Ground 6 Data Set Ready I 7 Request To Send O 8 Clear To Send I Pin Signal Name 9 Ring Indicator I 1 AUX5 2 Switch Pin Signal Name I O 1 Mouse Data I O 2 No Connection Pin Signal Name 3 Ground Power 1 AUX5 4 5 V dc Power 2 Key not populated 5 Mouse Clock I O 3 EXT_WAKEUP 6 No Connection 4 Ground Pin Signal Name I O Pin Signal Name 1 Data I O 1 2 Disabled 2 Mouse Data 3 4 Enabled 3 Ground ...

Page 192: ...ction 20 Step O 4 No Connection 21 Ground 5 Ground 22 Write Data I 6 No Connection 23 Ground 7 Ground 24 Write Enable O 8 Index I 25 Ground 9 Ground 26 Track 0 I 10 Motor Enable 0 O 27 Ground 11 Ground 28 Write Protect I 12 Drive Select 1 O 29 Ground 13 Ground 30 Read Data I 14 Drive Select 0 O 31 Ground 15 Ground 32 Select Head 1 O 16 Motor Enable 1 O 33 Ground 17 Ground 34 Diskette Change I Note...

Page 193: ...el Ready I 8 Host Data 10 I O 28 No Connection 9 Host Data 4 I O 29 No Connection 10 Host Data 11 I O 30 Ground Power 11 Host Data 3 I O 31 Host IRQ I 12 Host Data 12 I O 32 No Connection 13 Host Data 2 I O 33 Host A1 O 14 Host Data 13 I O 34 No Connection 15 Host Data 1 I O 35 Host A0 O 16 Host Data 14 I O 36 Host A2 O 17 Host Data 0 I O 37 Host CS0 O 18 Host Data 15 I O 38 Host CS1 O 19 Ground P...

Page 194: ... B10 A10 SD 2 NOWS B11 A11 SD 1 12V B12 A12 SD 0 Ground B13 A13 IOCHRDY SMEMW B14 A14 AEN SMEMR B15 A15 SA 19 IOW B16 A16 SA 18 IOR B17 A17 SA 17 DACK3 B18 A18 SA 16 DRQ3 B19 A19 SA 15 DACK1 B20 A20 SA 14 DRQ1 B21 A21 SA 13 REFRESH B22 A22 SA 12 SYSCLK B23 A23 SA 11 IRQ7 B24 A24 SA 10 IRQ6 B25 A25 SA 9 IRQ5 B26 A26 SA 8 IRQ4 B27 A27 SA 7 IRQ3 B28 A28 SA 6 DACK2 B29 A29 SA 5 TC B30 A30 SA 4 BALE B3...

Page 195: ...A 21 IRQ12 B42 A42 LA 20 IRQ15 B43 A43 LA 19 IRQ14 B44 A44 LA 18 DACK0 B45 A45 LA 17 DRQ0 B46 A46 MEMR DACK5 B47 A47 MEMW DRQ5 B48 A48 SD 8 DACK6 B49 A49 SD 9 DRQ6 B50 A50 SD 10 DACK7 B51 A51 SD 11 DRQ7 B52 A52 SD 12 VCC B53 A53 SD 13 MASTER B54 A54 SD 14 Ground B55 A55 SD 15 Ground B56 A56 Ground Ground B57 A57 Ground VCC B58 A58 Ground VCC B59 A59 VCC VCC B60 A60 VCC Parts Test Point Locations 5...

Page 196: ... 18 DCLK Dot Clock Ground 19 20 BLANK Ground 21 22 HSYNC No Connection 23 24 VSYNC No Connection 25 26 Ground VESA Local Bus Riser Connector The signals marked PCI RISER are present to support the PCI riser card They are not used with VESA local bus or ISA only risers The VESA connector on the VESA riser has a plastic divider in those positions Table 5 6 Page 1 of 3 VESA Local Bus Riser Connector ...

Page 197: ...31 CA 31 B21 A21 CA 30 Ground B22 A22 CA 28 CA 29 B23 A23 CA 26 CA 27 B24 A24 Ground CA 25 B25 A25 CA 24 CA 23 B26 A26 CA 22 CA 21 B27 A27 VCC CA 19 B28 A28 CA 20 Ground B29 A29 CA 18 CA 17 B30 A30 CA 16 CA 15 B31 A31 CA 14 VCC B32 A32 CA 12 CA 13 B33 A33 CA 10 CA 11 B34 A34 CA 8 CA 9 B35 A35 Ground CA 7 B36 A36 CA 6 CA 5 B37 A37 CA 4 Ground B38 A38 HITM CA 3 B39 A39 BE0 CA 2 B40 A40 VCC No Connec...

Page 198: ... Ground B55 A55 ID 3 LCLK B56 A56 ID 4 VCC B57 A57 802KEN BS16 B58 A58 EADS SIMM 72 Pin Pin Signal Name I O Pin Signal Name I O 1 Ground 18 MA6 I 2 SIMMD0 I O 19 Open 3 SIMMD0 I O 20 SIMMD4 I O 4 SIMMD1 I O 21 SIMMD4 I O 5 SIMMD1 I O 22 SIMMD5 I O 6 SIMMD2 I O 23 SIMMD5 I O 7 SIMMD2 I O 24 SIMMD6 I O 8 SIMMD3 I O 25 SIMMD6 I O 9 SIMMD3 I O 26 SIMMD7 I O 10 5 V dc I 27 SIMMD7 I O 11 CASP I 28 MA7 I...

Page 199: ... O 40 BCAS0 I 59 5 V dc I 41 BCAS2 I 60 SIMMD13 I O 42 BCAS3 I 61 SIMMD13 I O 43 BCAS1 I 62 SIMMD14 I O 44 RAS4 I 63 SIMMD14 I O 45 RAS5 I 64 SIMMD15 I O 46 BS1 I 65 SIMMD15 I O 47 AWE I 66 BS2 I 48 Open 67 PD1 O 49 SIMMD8 I O 68 PD2 O 50 SIMMD8 I O 69 PD3 O 51 SIMMD9 I O 70 PD4 I 52 SIMMD9 I O 71 BS3 I 53 SIMMD10 I O 72 Ground Parts Test Point Locations 5 31 ...

Page 200: ...5 32 ...

Page 201: ...sed to identify possible safety conditions not covered by this Safety Inspection Guide If any unsafe conditions are present you must find out how serious the hazard is and if you can continue before you correct the hazard All current IBM Aptiva service supplements outlining feature model changes along with the machine history should be reviewed Check the following items Damaged missing or changed ...

Page 202: ...6 2 ...

Page 203: ...me for all machines NP Non Procurable in the Units column indicates that the part is non procurable and that the individual parts or the next higher assembly should be ordered NR Not Recommended in the Units column indicates that the part is procurable but not recommended for field replacement and that the next higher assembly should be ordered NS Not Shown R Restricted in the Units column indicat...

Page 204: ... Interior SL I 7 4 Assembly 3 Machine Type 2168 System Unit Exterior SL I 7 7 Assembly 4 Machine Type 2168 System Unit Interior SL I 7 8 Assembly 5 Diskette and Hard Disk Drives 7 11 Assembly 6 CD ROM Sound Cards Multimedia Models 7 13 Assembly 7 Monitor and Power Cord Linecord 7 16 Assembly 8 Keyboard and Mouse 7 19 Assembly 9 Software 7 21 7 2 ...

Page 205: ...cription 1 1 Top Cover Assembly with Bezel Pull Down Door Rear Cover and Labels 1 10H2926 1 Machine Type 2144 Base model 2 42H0348 1 Machine Type 2144 Pull Down Door 3 06H5742 1 Machine Type 2144 Rear I O Panel 4 10H3078 1 5 25 in Bay Blank Panel NS 10H3080 1 Machine Type 2144 Feet Packet of 4 Parts Catalog 7 3 ...

Page 206: ...Assembly 2 Machine Type 2144 System Unit Interior SL I 5 4 3 8 7 6 1 10 2 9 13 12 11 7 4 ...

Page 207: ...MHz Processor 2 41H7822 1 486DX2 80MHz Processor 2 42H0380 1 486DX4 100MHz Processor 2 07H0972 1 Cx586C 100MHz Processor 1 11H9669 1 System Board Type I 2 2 06H7589 1 P54 75MHz Processor 2 06H6063 1 P54C 100MHz Processor 2 42H0378 1 P54C 120MHz Processor 2 06H8228 1 P54C 133MHz Processor 2 06H9892 1 P54C 150MHz Processor 2 07H0971 1 P54C 166MHz Processor NS 06H5729 1 Processor Fan 3 06H7225 1 Rise...

Page 208: ... selectable 8 06H3862 1 Power Supply 3 3V dc 145 W LV HV Switch selectable 9 60G2258 1 Power Switch to System Board Cable 10 1 System Board Memory 10 92G7540 1 SIMM 4MB 72 Pin Gold 10 92G7542 1 SIMM 8MB 72 Pin Gold 10 07H0974 1 SIMM EDO 4MB 72 Pin Gold 10 07H0975 1 SIMM EDO 8MB 72 Pin Gold NS 10H3070 1 Cache Memory kit Type I 1 128KB 4 cache 1 tag module NS 42H0393 1 Cache Memory kit Type I 2 256K...

Page 209: ... Units Description 3 1 Top Cover Assembly with Bezel and Pull Down Door Does not include system base see Assembly 4 Machine Type 2168 System Unit Interior SL I on page 7 8 1 42H0343 1 Machine Type 2168 Base model includes logo and labels 2 34G1861 1 Base Assembly Parts Catalog 7 7 ...

Page 210: ...Assembly 4 Machine Type 2168 System Unit Interior SL I 6 7 8 18 5 3 12 13 14 4 20 2 19 9 11 10 17 16 15 1 7 8 ...

Page 211: ...system board 1 11H9669 1 System Board Type I 2 2 06H7589 1 P54 75MHz Processor 2 06H6063 1 P54C 100MHz Processor 2 42H0378 1 P54C 120MHz Processor 2 06H8228 1 P54C 133MHz Processor 2 06H9892 1 P54C 150MHz Processor 2 07H0971 1 P54C 166MHz Processor NS 06H1796 1 Processor Fan 3 11H8453 1 Riser Card ISA PCI 3 10H3151 1 Riser Card 8 Connector AT 5 34G1870 1 Adapter Card Front Support 6 42H0344 1 3 5 ...

Page 212: ...3F2389 1 Indicator LED and Cable Power NS 13H8078 1 Dual LED Indicator Cable 15 06H2973 1 Power Supply 3 3Vdc 145 W LV HV Switch selectable 15 42H2380 1 Power Supply 3 3Vdc EMEA Only 145 W LV HV Switch selectable 16 60G2258 1 Power Switch to System Board Cable 17 92G7540 1 SIMM 4MB 72 Pin Gold 17 92G7542 1 SIMM 8MB 72 Pin Gold 10 07H0974 1 SIMM EDO 4MB 72 Pin Gold 10 07H0975 1 SIMM EDO 8MB 72 Pin ...

Page 213: ...Assembly 5 Diskette and Hard Disk Drives 5 1 4 3 5 5 2 Parts Catalog 7 11 ...

Page 214: ...9063 1 635MB Hard Disk Drive 4 42H1816 1 850MB Hard Disk Drive 4 06H8726 1 1GB Hard Disk Drive 4 07H0383 1 1 2GB Hard Disk Drive 4 06H9064 1 1 6GB Hard Disk Drive 4 07H1122 1 2GB Hard Disk Drive NS 06H5743 1 Hard Disk CD ROM Bracket Machine Type 2144 Only Note See theAppendix Model Monitor Configurations and FRU Part Numbers on page A 1 for model specifications 5 93F0041 1 Packet Mounting Screws 7...

Page 215: ...Assembly 6 CD ROM Sound Cards Multimedia Models 3 9 1 2 8 7 4 6 5 Parts Catalog 7 13 ...

Page 216: ... 25H5895 1 Sound Adapter Card MM4 4 38H6789 1 MWave Adapter Card Australia 4 41H9626 1 MWave Adapter Card Austria 4 55H6504 1 MWave Adapter Card Belgium 4 41H9619 1 MWave Adapter Card Denmark 4 55H6500 1 MWave Adapter Card Finland 4 38H6785 1 MWave Adapter Card France 4 38H6787 1 MWave Adapter Card Germany 4 38H6793 1 MWave Adapter Card Italy 4 41H9613 1 MWave Adapter Card Japan 4 41H9629 1 MWave ...

Page 217: ... 7 10H2839 1 Speaker Power Supply MM4 U K 7 10H2841 1 Speaker Power Supply MM4 EMEA 7 10H3077 1 Speaker Power Supply MM4 AP 8 73G4527 2 Speakers MM4 Cables included 30 watt channel 7 42H0951 1 Speaker Power Supply MM5 U K Sub Woofer 7 42H0953 1 Speaker Power Supply MM5 EMEA Sub Woofer 8 42H1008 2 Speakers MM5 Cables included EMEA Sub Woofer NS 30H2312 1 Microphone Headset Base included NS 60G2272 ...

Page 218: ...ltage auto sense See the Appendix Model Monitor Configurations and FRU Part Numbers on page A 1 for model specifications For monitors sold separately from IBM Aptiva system units see the service information provided with the monitor All monitor FRUs include a monitor I O cable Order replacement cables only for missing or damaged cables 14 Inch Monitor Type 2238 13 0 Inch diagonal viewing area SVGA...

Page 219: ... SVGA Multi Synch Monitor 1 96G3115 1 28 100 127V 50 60Hz NH LV 1 96G3116 1 28 200 240V 50 60Hz NH HV 1 96G3117 1 28 100 240V 50 60Hz NH UV 1 96G3119 1 28 100 240V 50 60Hz EQ UV 1 96G3118 1 28 100 240V 50 60Hz SH UV 17 Inch Monitor Type 6543 15 7 Inch diagonal viewing area P1558 G70 SVGA Multi Synch Monitor 1 96G3121 1 28 100 240V 50 60Hz NH UV 1 96G3123 1 28 100 240V 50 60Hz EQ UV 1 96G3122 1 28 ...

Page 220: ... 1 Portugal 13F9978 1 Romania 13F9978 1 Russia 13F9978 1 Serbia 13F9978 1 Slovakia 14F0014 1 South Africa 13F9978 1 Spain 13F9978 1 Sweden 14F0050 1 Switzerland French 14F0050 1 Switzerland German 14F0050 1 Switzerland Italian 13F9978 1 Turkey 14F0032 1 UK Ireland 13F9978 1 Yugoslavia Latin Power cords for the following countries are controlled in those countries Bangladesh Brunei China Hong Kong ...

Page 221: ...0 1 Arabic countries 1 06H9752 1 Belgium Dutch 1 06H9751 1 Belgium French 1 06H9749 1 Brazil 1 06H9753 1 Bulgaria 1 06H9743 1 Canada English 1 06H9745 1 Canada French 1 06H9754 1 Czech Republic 1 06H9755 1 Danish 1 06H9756 1 Dutch 1 06H9774 1 Finland 1 06H9757 1 France 1 06H9758 1 Germany Parts Catalog 7 19 ...

Page 222: ... 06H9770 1 Russia 1 06H9769 1 Russia Cyrillic 1 06H9771 1 Serbia Cyrillic 1 06H9772 1 Slovakia 1 06H9786 1 South Africa 1 06H9773 1 Spain 1 06H9774 1 Sweden 1 06H9775 1 Switzerland 1 06H9776 1 Turkey 1 06H9778 1 U K English 1 06H9743 1 U S English 2 06H4595 1 Mouse 60G1990 1 Ball and Clip for mouse Level 2 for Mouse FRU number 33G1913 93F2380 1 Ball and Clip for mouse Level 1 for Mouse FRU number ...

Page 223: ... Windows OS 2 Warp 42H1981 1 Asia Pacific 42H1973 1 Latin America Spanish 42H1977 1 Latin America Brazil 42H1985 1 North America French Canadian Diskette Package Microsoft Windows 95 07H1577 1 Asia Pacific 07H1579 1 Latin America Spanish 07H1581 1 Latin America Brazil 07H1573 1 North America U S and Canada 07H1575 1 North America French Canadian CD ROM Package Microsoft Windows 95 42H1983 1 Asia P...

Page 224: ...n EMEA Model 2168 152 72H6586 1 Germany 72H6568 1 U K Diskette CD ROM Package Windows 95 Vibra EMEA Models 2144 121 131 133 141 72H6682 1 Greece 72H6688 1 Hebrew 72H6676 1 Eastern Europe 72H6670 1 Russia 72H6664 1 Turkey Diskette CD ROM Package Windows 95 MPEG EMEA Multimedia Models 2168 132 142 162 172 77H6138 1 Austria 72H6658 1 Belgium Dutch 72H6652 1 Belgium French 72H6616 1 Denmark 72H6622 1 ...

Page 225: ...3386 1 Italy 53H3402 1 Spain 53H3326 1 Sweden 53H3286 1 United Kingdom CD ROM Package Multimedia Windows 95 OS 2 Warp EMEA Models 2144 121 131 133 141 941 951 53H3354 1 Denmark 1956782 1 Finland 53H3378 1 France 53H3314 1 Germany 1956768 1 Holland 53H3394 1 Italy 1956775 1 Norway 1956803 1 Portugal 53H3410 1 Spain 53H3334 1 Sweden 1956789 1 Swiss French 1956761 1 Swiss German 53H3294 1 United King...

Page 226: ...7 24 ...

Page 227: ...H9441 6 1 7 14 06H9743 8 1 7 19 8 1 7 20 06H9745 8 1 7 19 06H9749 8 1 7 19 Part Asm Number Index Page 06H9750 8 1 7 19 06H9751 8 1 7 19 06H9752 8 1 7 19 06H9753 8 1 7 19 06H9754 8 1 7 19 06H9755 8 1 7 19 06H9756 8 1 7 19 06H9757 8 1 7 19 06H9758 8 1 7 19 06H9760 8 1 7 20 06H9761 8 1 7 20 06H9762 8 1 7 20 06H9764 8 1 7 20 06H9765 8 1 7 20 06H9766 8 1 7 20 06H9767 8 1 7 20 06H9768 8 1 7 20 06H9769 8...

Page 228: ... 1 7 5 4 1 7 9 13F9978 7 7 17 7 7 17 7 7 17 7 7 17 7 7 18 7 7 18 7 7 18 7 7 18 7 7 18 7 7 18 7 7 18 7 7 18 Part Asm Number Index Page 13F9978 continued 7 7 18 7 7 18 7 7 18 7 7 18 7 7 18 7 7 18 7 7 18 7 7 18 7 7 18 13F9996 7 7 17 13H8078 2 NS 7 5 4 NS 7 10 14F0014 7 7 18 14F0032 7 7 17 7 7 18 14F0050 7 7 18 7 7 18 7 7 18 14F0068 7 7 18 14F0086 7 7 18 1956761 9 7 23 1956768 9 7 23 1956775 9 7 23 19...

Page 229: ...42H1983 9 7 21 42H1985 9 7 21 42H1987 9 7 21 42H2380 2 8 7 6 4 15 7 10 42H4864 6 4 7 14 Part Asm Number Index Page 53H3286 9 7 23 53H3294 9 7 23 53H3306 9 7 23 53H3314 9 7 23 53H3326 9 7 23 53H3334 9 7 23 53H3346 9 7 23 53H3354 9 7 23 53H3370 9 7 23 53H3378 9 7 23 53H3386 9 7 23 53H3394 9 7 23 53H3402 9 7 23 53H3410 9 7 23 53H3414 9 7 23 55H6500 6 4 7 14 55H6502 6 4 7 14 55H6504 6 4 7 14 60G1990 8...

Page 230: ...20 7 10 5 5 7 12 6 9 7 15 93F0063 2 NS 7 6 4 19 7 10 93F0067 2 11 7 6 4 NS 7 10 93F2364 7 7 17 7 7 17 7 7 17 93F2365 7 7 17 7 7 18 93F2366 7 7 17 7 7 18 93F2380 8 7 20 93F2388 2 6 7 5 4 13 7 10 Part Asm Number Index Page 93F2389 2 7 7 5 4 14 7 10 93F2394 2 4 7 5 4 10 7 9 6 3 7 14 93F2395 2 5 7 5 4 11 7 9 6 3 7 14 96G2008 7 1 7 16 96G3108 7 1 7 17 96G3109 7 1 7 17 96G3110 7 1 7 17 96G3111 7 1 7 17 ...

Page 231: ... Type 2144 2168 and Model XXX on the front of the system unit To determine the correct FRU to install go to the appropriate country table listed below Then look across the top of the country table for the FRU you want to replace The part number to order is listed by model For descriptions of system boards and parts see Parts Catalog on page 7 1 For IBM monitors sold separately from IBM Aptiva syst...

Page 232: ...6H9064 07H1122 06H9064 06H9064 07H1122 07H1122 07H1122 Memory 92G7540 92G7542 92G7542 92G7542 92G7542 92G7542 92G7542 92G7542 92G7542 92G7542 92G7542 Processor 06H8228 06H8228 06H8228 06H9892 06H9892 06H9892 07H0971 07H0971 07H0971 07H0971 06H8228 System Board 11H9669 11H9669 11H9669 11H9669 11H9669 11H9669 11H9669 11H9669 11H9669 11H9669 11H9669 Table A 1 U S and Canada Machine Types 2144 and 216...

Page 233: ...25 42H1825 42H1825 07H0383 07H0383 07H0383 06H9064 06H9064 Memory 92G7540 92G7540 92G7540 92G7540 92G7540 92G7540 92G7540 92G7452 07H0975 07H0975 Processor 07H0972 07H0972 06H7589 06H7589 06H7589 06H6063 06H6063 42H0378 06H8228 06H9892 System Board 40H4250 40H4250 11H9669 11H9669 11H9669 11H9669 11H9669 11H9669 11H9669 11H9669 Table A 2 EMEA Machine Types 2144 and 2168 Factory Installed Parts Mode...

Page 234: ...7H0383 07H0383 07H0383 07H0383 07H0383 06H9063 42H1825 42H1825 07H0383 07H0383 07H0383 Memory 92G7540 92G7540 92G7540 92G7540 92G7540 92G7540 92G7540 92G7540 92G7542 92G7540 92G7540 92G7540 92G7540 92G7540 92G7540 Processor 42H0380 42H0380 06H6063 06H6063 06H6063 06H6063 06H8228 06H8228 06H8228 42H0380 42H0380 42H0380 06H6063 06H6063 06H6063 System Board 40H4250 40H4250 11H9669 11H9669 11H9669 11H...

Page 235: ...3 07H0383 07H0383 07H0383 07H0383 07H0383 07H0383 Memory 92G7540 92G7540 92G7540 92G7542 92G7540 92G7540 92G7540 92G7540 92G7540 92G7540 92G7540 92G7540 92G7540 92G7542 Processor 06H6063 06H8228 06H8228 06H8228 42H0380 42H0380 42H0380 06H6063 06H6063 06H6063 06H6063 06H8228 06H8228 06H8228 System Board 11H9669 11H9669 11H9669 11H9669 40H4250 40H4250 40H4250 11H9669 11H9669 11H9669 11H9669 11H9669 ...

Page 236: ...0383 06H9064 42H1825 07H0383 07H0383 06H9064 Memory 92G7540 92G7540 92G7540 92G7540 92G7540 92G7540 92G7540 92G7540 92G7540 92G7540 92G7540 92G7540 Processor 06H7589 06H6063 06H6063 06H8228 06H7589 06H6063 06H6063 06H8228 06H7589 06H6063 06H6063 06H8228 System Board 11H9669 11H9669 11H9669 11H9669 11H9669 11H9669 11H9669 11H9669 11H9669 11H9669 11H9669 11H9669 Table A 4 Asia Pacific Machine Types ...

Page 237: ...9064 06H9064 Memory 92G7540 92G7540 92G7542 92G7542 Processor 06H6063 42H0378 06H8228 06H9892 System Board 11H9669 11H9669 11H9669 11H9669 Table A 5 Japanese Machine Types 2144 2168 Factory Installed Parts Model S20 MM4 S30 MM4 S50 MM4 S60 MM4 Notes 1 MM Multimedia model 2 N A Not included in model 3 For software see page 7 21 4 For monitor frequencies see Table A 6 on page A 8 Appendix Model Moni...

Page 238: ...Monitor Frequency KHz 96G2007 96G2008 37 9 96G1572 96G3108 Express Repair 37 9 96G1578 96G3109 37 9 96G1569 96G3110 56 0 96G1570 96G3111 56 0 96G1567 96G3112 56 0 96G1571 96G3113 56 0 96G2875 96G3114 56 0 96G1573 96G3115 56 9 96G1574 96G3116 Express Repair 56 9 96G1579 96G3117 56 9 96G1575 96G3118 56 9 96G1576 96G3119 56 9 96G1581 96G3120 56 9 96G1870 96G3121 Express Repair 64 0 96G1871 96G3122 64...

Page 239: ... adapter card check 2 43 CD ROM check 2 40 device presence check 2 34 check procedures continued FAX modem adapter check 2 49 installed devices check 2 38 keyboard check 2 32 memory check 2 30 monitor check 2 54 mouse check 2 61 power check 2 26 riser card check 2 43 undetermined problem check 2 62 conditional format 3 8 connectors diskette 5 24 hard disks 5 25 keyboard 5 23 modem wake up on ring ...

Page 240: ...ndling 4 41 F FAX modem adapter check 2 49 field replaceable units FRUs 7 1 format conditional 3 8 unconditional 3 8 format utility 3 6 3 8 formatting procedure 3 9 FRUs 7 1 G general information 1 1 graphic tests 3 7 H handling ESD sensitive parts 4 41 hard disk connectors 5 25 hard disk drive 1 10 hard disk drive check 2 38 hard disk drive jumper settings 5 11 hard disk drive menu 3 6 hard disk ...

Page 241: ...ns Asia Pacific models A 6 EMEA models A 3 Japanese models A 7 model configurations continued Latin America models A 4 monitor to FRU A 8 U S and Canada models A 2 models list of A 1 modem adapter card 1 8 modem adapter check 2 49 modem jumper and switch settings 5 10 modem wake up on ring connector 5 23 monitor attributes 3 7 monitor check 2 54 monitor connector test points 5 21 monitor I O signa...

Page 242: ...ower on self test 3 2 primary hard disk drive connector IDE 5 11 processor type I 1 upgrade 4 19 processor type I 2 upgrade 4 20 processor jumper settings speed I 2 type I 2 processor jumpers 5 7 processor jumper settings type I 1 type I 1 processor jumpers 5 4 processor speed settings type I 1 5 4 processor upgrade removing 4 37 processors Cyrix 5x86C 100MHz 1 8 Cyrix IMD 486DX4 100MHz 1 8 P54C 1...

Page 243: ... disk drive connector 5 11 seek test 3 5 3 6 serial port connectors 5 23 serial interface 1 11 setup utility 1 16 1 22 SIMM configurations type I 1 5 18 SIMM configurations type I 2 5 20 SIMM description 1 27 SIMM identification 1 27 SIMM removing 4 13 4 34 SIMM 72 pin connector 5 30 software installation 4 42 software recovery packages descriptions 7 21 sound adapter card 1 9 sound adapter card j...

Page 244: ...us connector 1 7 notice 1 6 riser card Machine Type 2168 7 9 riser card description 4 12 riser connector 5 28 video feature connector 5 28 VGA test 3 7 video graphics array menu 3 7 video memory modules type I 1 removing 4 17 video memory modules type I 21 removing 4 18 video memory removing 4 36 voltage supply switch settings vii voltages power supply 5 8 VTC Dictation OS 2 Warp Windows software ...

Page 245: ......

Page 246: ...IBM Printed in U S A International Business Machines Corporation Old Orchard Road Armonk New York 10504 Part Number 62H7176 Form Number S62H 7176 00 12 95 S62H 7176 ðð ...

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