IBM Aptiva 2134, Hardware Maintenance Service

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28.8 Kbps DSVD Factory-Installed Modem Adapter
Note: The factory-installed modem is a 28.8 Kbps DSVD (Digital
Simultaneous Voice and Data) modem with cables for Wake Up on
Ring and sound adapter card.
If the factory-installed modem has been replaced with a different
internal modem, Wake Up on Ring may not be supported unless the
replacement modem has a 2-pin Wake Up on Ring keyed connector.
See “Factory-Installed Modem Card” on page 5-19.
Aptiva models such as the 2176-C6V, which have the factory-installed 28.8
Kbps DSVD modem, offer online modem troubleshooter software. To run
the factory-installed 28.8 Kbps DSVD modem online troubleshooter:
Select the Start icon at the bottom of the Windows 95 desktop.
Select Programs
Select 28.8 Kbps DSVD Modem
Select 28.8 Kbps DSVD Modem Troubleshooter
Follow the online instructions.
001
– Run the modem online Troubleshooter tests.
DID ANY TESTS FAIL?
Yes No
002
– Link to a computer service, such as a bulletin board or to another
computer.
DID THE MODEM COMMUNICATE?
Yes No
003
– Check the outside phone line by connecting a working
telephone to the telephone wall jack. Listen for a dial tone.
– If the phone line is good, replace the modem. If the symptom
remains, replace the system board.
– If the phone line is bad, tell the customer to contact the
telephone company. The modem does not need replacing.
004
(Step 004 continues)
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