IBM 8835 - Eserver 325 - 1 GB RAM, Maintenance And Troubleshooting Manual

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Note: See “System” on page 94 to determine which components should be replaced by a field service technician.
Error code/symptom FRU/action
217-198-XXX
(Could not establish drive parameters)
1. Check cable and termination.
2. SCSI backplane.
3. Hard disk drive.
217-XXX-000
(Failed BIOS hard disk drive test)
Note: If RAID is configured, the hard disk
drive number refers to the RAID logical
array.
1. Hard disk drive 1
2. System board
217-XXX-001
(Failed BIOS hard disk drive test)
Note: If RAID is configured, the hard disk
drive number refers to the RAID logical
array.
1. Hard disk drive 2
2. System board
301-XXX-000
(Failed keyboard test)
v Keyboard
v System board
302-XXX-000
(Failed mouse test)
v
Mouse
v
System board
405-XXX-000
(Failed Ethernet test on controller on the
system board)
1. Verify that Ethernet is not disabled in BIOS.
2. System board.
405-XXX-00n
(Failed Ethernet test on adapter in PCI slot
n)
1. For n=0, system board
2. For n>0, adapter in PCI slot n
3. System board
405-XXX-a0n
(Failed Ethernet test on adapter in PCI slot
a)
1. For a = 0, system board
2. For a > 0, adapter in PCI slot a
415-XXX-000
(Failed Modem test)
1. Cable
Note: Ensure modem is present and attached to server.
2. Modem
3. System board
Error symptoms
You can use the error symptom table to find solutions to problems that have definite
symptoms.
If you cannot find the problem in the error symptom charts, go to “Starting the
diagnostic programs and viewing the test log” on page 18 to test the server.
If you have just added new software or a new option and your server is not
working, use the following procedures before using the error symptom charts:
v
Remove the software or device that you just added.
v Run the diagnostic tests to determine whether the server is running correctly.
v
Reinstall the new software or new device.
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Eserver
325 Type 8835: Hardware Maintenance Manual and Troubleshooting Guide