v
Follow
the
suggested
actions
in
the
order
in
which
they
are
listed
in
the
Action
column
until
the
problem
is
solved.
v
See
to
determine
which
components
are
customer
replaceable
units
(CRU)
and
which
components
are
field
replaceable
units
(FRU).
v
If
an
action
step
is
preceded
by
“(Trained
service
technician
only),”
that
step
must
be
performed
only
by
a
trained
service
technician.
Error
code
Description
Action
166-051-000
System
Management:
Failed
Unable
to
communicate
with
Remote
Supervisor
Adapter
II
SlimLine
1.
Update
the
firmware
(BIOS,
service
processor,
diagnostics)
to
the
latest
level.
2.
Run
the
diagnostic
test
again.
3.
Correct
other
error
conditions
(including
failed
system
management
tests
and
items
that
are
logged
in
Remote
Supervisor
Adapter
II
SlimLine
system
event/error
log)
and
run
the
test
again.
4.
Disconnect
all
power
cords
and
external
cables
from
the
server,
wait
30
seconds,
reconnect
the
power
cords
and
cables,
and
run
the
test
again.
5.
Reseat
the
Remote
Supervisor
Adapter
II
SlimLine.
6.
Replace
the
Remote
Supervisor
Adapter
II
SlimLine.
166-060-000
System
Management:
Failed.
Unable
to
communicate
with
Remote
Supervisor
Adapter
II
SlimLine.
1.
Update
the
firmware
(BIOS,
service
processor,
diagnostics)
to
the
latest
levels.
2.
Run
the
diagnostic
test
again.
3.
Correct
other
error
conditions
(including
failed
system
management
tests
and
items
that
are
logged
in
Remote
Supervisor
Adapter
II
SlimLine
system
event/error
log)
and
run
the
test
again.
4.
Disconnect
all
power
cords
and
external
cables
from
the
server,
wait
30
seconds,
reconnect
the
power
cords
and
cables,
and
run
the
test
again.
5.
Reseat
the
Remote
Supervisor
Adapter
II
SlimLine.
6.
Replace
the
Remote
Supervisor
Adapter
II
SlimLine.
166-070-000
System
Management:
Failed
Unable
to
communicate
with
Remote
Supervisor
Adapter
II
SlimLine
1.
Update
the
firmware
(BIOS,
service
processor,
diagnostics)
to
the
latest
level.
2.
Run
the
diagnostic
test
again.
3.
Correct
other
error
conditions
(including
failed
system
management
tests
and
items
that
are
logged
in
Remote
Supervisor
Adapter
II
SlimLine
system
event/error
log)
and
run
the
test
again.
4.
Disconnect
all
power
cords
and
external
cables
from
the
server,
wait
30
seconds,
reconnect
the
power
cords
and
cables,
and
run
the
test
again.
5.
Reseat
the
Remote
Supervisor
Adapter
II
SlimLine.
6.
Replace
the
Remote
Supervisor
Adapter
II
SlimLine.
60
IBM
System
x3655
Type
7985
and
7943:
Problem
Determination
and
Service
Guide
Summary of Contents for 7985
Page 1: ...IBM System x3655 Type 7985 and 7943 Problem Determination and Service Guide...
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Page 3: ...IBM System x3655 Type 7985 and 7943 Problem Determination and Service Guide...
Page 8: ...vi IBM System x3655 Type 7985 and 7943 Problem Determination and Service Guide...
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Page 110: ...92 IBM System x3655 Type 7985 and 7943 Problem Determination and Service Guide...
Page 112: ...View 1...
Page 159: ...Battery Chapter 5 Removing and replacing server components 141...
Page 202: ...184 IBM System x3655 Type 7985 and 7943 Problem Determination and Service Guide...
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Page 218: ...Part Number 42D2167 Printed in USA 1P P N 42D2167...