Using SystemGuard
2-47
Modem Configuration
The modem on line S2 must be configured using an ASCII modem configuration file which
describes various parameters using a specific syntax. AIX uses this file directly.
SystemGuard uses the same information (in condensed form) stored in non-volatile memory
(NVRAM).
The modem line speed must be correctly set, either by using SystemGuard (see
“Miscellaneous Parameters” on page 2-35 or the diag command. The modem configuration
is used by both the dial-out and dial-in services.
The following table lists the data that SystemGuard sends to the remote support center.
Parameter
Field Size
Generated By
Magic Number
4
SystemGuard
Routing Metric
4
SystemGuard
Login ID
12
AIX Utility
CSS ID
4
SystemGuard
RETAIN Account Number
12
AIX Utility
General Password
16
AIX Utility
Time Stamp
8
SystemGuard
Customer System Phone
20
AIX Utility
Customer Operator Phone
20
AIX Utility
Machine Serial Number
10
SystemGuard or AIX Utility
Machine Device Type
13
SystemGuard or AIX Utility
Primary Error Code
4
SystemGuard
Destination
1
SystemGuard, HUB, or Service
Center
SRN LCD Code
64
SystemGuard
Text Problem Abstract
64
SystemGuard
Summary of Contents for 7015-R50
Page 1: ...7015 Models R30 R40 and R50 CPU Enclosure Installation and Service Guide...
Page 10: ...x Service Guide...
Page 14: ...xiv Service Guide...
Page 34: ...1 20 Service Guide...
Page 214: ...6 10 Service Guide Detail 5 CPU Module 2 of 3 26 27 29 30 31 32 33 34 28 35...
Page 216: ...6 12 Service Guide Detail 6 CPU Module 3 of 3 36 37...
Page 252: ...B 8 Installation and Service Guide...
Page 288: ...Service Guide D 30...
Page 299: ......