IBM 2027-R04, Installation And Service Manual

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61 Chapter 3: Maintenance and troubleshooting
SANvergence Manager
The SANvergence Manager provides the following tools which can
used in the troubleshooting process:
• Configuration archive provides information which includes:
system log, and SAN Reports.
• Log Viewer which can be used to view the system log.
• Statistical reports which can help resolve performance issues as
well as
Review the
Administration and Configuration Manual
for more
information including performing troubleshooting using
SANvergence Manager.
E/OSi CLI
The CLI can be used with these commands: mgt, stats, port config as
well as other commands. Review the
E/OSi Command Line Interface for
IBM TotalStorage Products User Manual.
Element Manager
The Element Manager can be used to view the status of ports as well
as hardware status of the SAN Router. In addition, you can view the
message log for errors. Review the
Administration and Configuration
Manual
for more information on how to use Element Manager to
troubleshoot both hardware and software problems
.
Cleaning fiber-optic components
Perform this procedure as directed in this publication and when
connecting or disconnecting fiber-optic cables from port optical
transceivers (if necessary). To clean fiber-optic components:
1. Obtain the appropriate tools (portable can of oil-free compressed
air and alcohol pads) from the fiber-optic cleaning kit.
2. Disconnect the fiber-optic cable from the transceiver. Use
compressed air to blow any contaminants from the connector as
described below and shown in
Figure 17,
Clean fiber-optic
components
).
— Keep the air nozzle approximately 50 millimeters (two inches)
from the end of the connector and hold the can upright.