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Appendix
Troubleshooting
Symptom
Android Auto does not start.
The unit freezes while using
Android Auto.
Cause/Correction
▪ The Android device you are using does not support
Android Auto.
→ Check the supported OS version.
▪ There is a connection problem between the
A
ndroid
Auto-compatible device and the unit.
→ Disconnect the cable from the device, and then
connect the device again after a few seconds.
→ Disconnect the device, turn it off, and then turn it on
again.
Trouble with voice commands
and volume.
▪ An error has occurred.
→ Start speaking after you hear Android Auto beep.
The beep is confirmation that Android Auto is
listening.
→ Try to minimize the noise around you when you
speak.
Android Auto app isn't working
.
I can't browse all music on
Android Auto's display.
▪ The application was ended on the smartphone.
→
Not all USB cables will work with all cars. If you're
having trouble connecting to Android Auto try using
a new USB cable.
▪ The playlist error has occurred.
→
When you're not driving, use the app on your
phone or on your computer to create playlists and
mark your favorite content.
For more information about the known Issues of the Android Auto, refer to the
Troubleshoot Android Auto in the Google support site: http://support.google.com/
androidauto.
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