Hy-Security SwingRiser 14, Installation And Reference Manual

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Installation and Maintenance Manual
53
Troubleshooting
The Smart Touch Controller system includes many self diagnostic capabilities. The LCD will display specific
messages and the Audio Alert buzzer will sound distinctive chirps. Any Alerts, Faults or Errors are also logged into
a memory and stamped with a time and date. For diagnostic purposes, these messages can be retrieved with
optional WinLogger software available from HySecurity Gate.
The following chart is a listing of codes that would appear on the LCD display if problems are
detected by the Smart Touch Controller.
Error, Fault, or Alert Status LCD Display Buzzer Chirp Sequence
Cannot respond due to tripped
sensor or in Entrapment mode Entr 2 chirps/sec every 2 seconds while control input
is active
Safety Mode Alert SAFE 2 chirps once when in Safety Mode
Low 24V Control Voltage Alert Lo24 (ac or dc) N/A (LCD flashes once every 5 seconds)
Critical Low 24V supply power BadP (ac or dc) N/A Display steady
– controls disabled
Dead 24V Battery Alert
–DC only
bat - dEAd 3 chirps upon any operating command
Gate forced open Alert ALE1 2 pulses/sec for 30 seconds
Gate drift closed Alert ALE2 2 pulses/sec for 10 seconds
Motor thermal overload Alert ALE4 2 chirps/sec every 15 seconds
Both limits tripped Alert ALE5 2 chirps/sec every 15 seconds
Limits not released in 10 seconds ALE6 2 chirps/sec every 15 seconds
Loop abnormal freq change alert ALE7 2 chirps/sec every 15 seconds
Loop shorted to ground alert ALE8 2 chirps/sec every 15 seconds
Loop disconnected alert ALE9 2 chirps/sec every 15 seconds
Loop detector comm. alert AL10 2 chirps/sec every 15 seconds
Loop detector function alert AL11 2 chirps/sec every 15 seconds
Loop detector active >5 minutes AL12 2 chirps/sec every 15 seconds
General I2C Comm. Buss failure AL16 2 chirps/sec every 15 seconds
Bad 3V coin battery AL17 2 chirps/sec every 15 seconds
Lock Intrlk (Input #22) Blocks Open AL20 2 chirps/sec every 15 seconds
Maximum run Fault FAL1 1 chirp once every 15 seconds
Photo eye Fault (supervised) FAL2 2 chirps/sec once per minute
Critical AC sag
– bad supply wire
FAL3 2 chirps/sec once per minute
Directional motion Error Err1 3 chirps/sec once per minute
Disconnected IES Error Err2 3 chirps/sec once per minute
Loop detector failed Err3 3 chirps/sec once per minute
Master/slave RS485 comm. Error Err4 3 chirps/sec once per minute
EEPROM Data Error (factory) Err7 3 chirps/sec once per minute
EEPROM Data Error (installer) Err8 3 chirps/sec once per minute
EEPROM Data Error (user menu) Err9 3 chirps/sec once per minute
Program Data Error FAiL 3 chirps/sec once per minute