HPE ProLiant DL380 Gen10, User Manual

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• Respond to Fault Detection Analytics alerts
• Open new and update existing support cases
Active Health System
The Active Health System monitors and records changes in the server hardware and system configuration.
The Active Health System provides:
• Continuous health monitoring of over 1600 system parameters
• Logging of all configuration changes
• Consolidated health and service alerts with precise time stamps
• Agentless monitoring that does not affect application performance
For more information about the Active Health System, see the iLO user guide at the following website:
https://www.hpe.com/
support/ilo-docs.
Active Health System data collection
The Active Health System does not collect information about your operations, finances, customers, employees, or partners.
Examples of information that is collected:
• Server model and serial number
• Processor model and speed
• Storage capacity and speed
• Memory capacity and speed
• Firmware/BIOS and driver versions and settings
The Active Health System does not parse or change OS data from third-party error event log activities (for example, content
created or passed through the OS).
Active Health System Log
The data collected by the Active Health System is stored in the Active Health System Log. The data is logged securely,
isolated from the operating system, and separate from customer data. Host resources are not consumed in the collection and
logging of Active Health System data.
When the Active Health System Log is full, new data overwrites the oldest data in the log.
It takes less than 5 minutes to download the Active Health System Log and send it to a support professional to help you
resolve an issue.
When you download and send Active Health System data to Hewlett Packard Enterprise, you agree to have the data used for
analysis, technical resolution, and quality improvements. The data that is collected is managed according to the privacy
statement, available at
https://www.hpe.com/info/privacy.
You can also upload the log to the Active Health System Viewer. For more information, see the Active Health System Viewer
documentation at the following website:
https://www.hpe.com/support/ahsv-docs.
Software and configuration utilities
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