HP rp7400, Hardware Manual

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Review HP Responsibilities
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Review HP Responsibilities
The following paragraphs outline Hewlett-Packard’s site planning and verification services.
Site Planning Visit
Upon receipt of a purchase order, a Hewlett-Packard Site Preparation Specialist will make arrangements for
an on-site meeting with your principal operator and electrician. As a part of this on-site meeting, the Site
Preparation Specialist will discuss site planning and preparation needs including electrical, mechanical, and
physical system requirements. If required, a Hewlett-Packard Site Preparation Specialist will be available for
consultation.
As a result of this visit, a site layout plan agreeable to you and Hewlett-Packard will be created.
Site Verification Visit
A Hewlett-Packard Site Preparation Specialist will verify that your site meets or exceeds your computer
system’s requirements and specifications prior to and during system installation. Sites failing to meet the
system requirements and specifications may incur additional service charges.
Hewlett-Packard provides service under the conditions of the Computer Products Warranty & Installation
Terms, Customer Support Services Agreement, Installation Support Plan, and on a time and materials basis.
Third Party Service
If an HP rp7400 Enterprise Server and/or applications software is purchased from a “third party vendor”,
that third party is responsible for providing consultation services on the system operation and applications
software.
In the situation of a third party purchase, a maintenance agreement for hardware and an Account
Management Service (AMS) for software are available directly from Hewlett-Packard.