HP ProCurve NAC 800, User Manual

Page: 190 / 591

Endpoint Activity
Endpoint Test Status
4-10
Endpoint Test Status
NAC 800 provides on-going feedback on the test status of endpoints in the left
pane of the
Endpoint activity window as follows:
TIP:
To view access status, see “Viewing Endpoint Access Status” on page 4-16.
■ Failed – NAC 800 shows this status after the endpoint has failed
testing. Click on the plus (+) symbol to show the test failed categories.
■
Passed – NAC 800 shows this status after the endpoint has passed the
test and is connected to the network.
■ Not tested – NAC 800 shows this status when a device cannot be
tested.
■ Connecting – NAC 800 shows this status briefly after the endpoint has
been tested while the endpoint is being assigned a non-quarantined
IP address.
If you hover the mouse cursor over the icons in the Endpoint activity window,
you will get additional information about the status of the endpoint.
The following lists the possible test statuses:
■ Unknown error – This is most likely a problem that cannot be resolved
without contacting ProCurve. Try to force a retest from the NAC 800
user interface. If that does not work, call ProCurve Networking by HP
and be prepared to generate a support package (see “Generating a
Support Package” on page 15-17).
Figure 4-7. Endpoint Mouseover Pop-up Window