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HP ProBook 4325s - Notebook PC, User Manual

The HP ProBook 4325s - Notebook PC is a reliable and sleek device designed for efficient performance. To enhance the user experience, we offer the Maintenance And Service Manual as a downloadable resource, providing detailed instructions for repairs and maintenance. Download this manual for free on our website, manualshive.com, and keep your notebook running smoothly and effortlessly.

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Resolving a low battery level when the computer cannot exit
Hibernation ....................................................................................... 80

Calibrating a battery ........................................................................................................... 80

Step 1: Fully charge the battery ........................................................................ 80
Step 2: Disable Hibernation and Sleep ............................................................. 81
Step 3: Discharge the battery ............................................................................ 81
Step 4: Fully recharge the battery ..................................................................... 83
Step 5: Reenable Hibernation and Sleep .......................................................... 83

Conserving battery power .................................................................................................. 83
Storing a battery ................................................................................................................ 84
Disposing of a used battery ............................................................................................... 84
Replacing the battery ......................................................................................................... 84

Testing an AC adapter ....................................................................................................................... 85
Shutting down the computer ............................................................................................................... 85

6  Drives ............................................................................................................................................................. 87

Identifying installed drives .................................................................................................................. 87
Handling drives ................................................................................................................................... 87
Improving hard drive performance ..................................................................................................... 89

Using Disk Defragmenter ................................................................................................... 89
Using Disk Cleanup ........................................................................................................... 89

Using HP 3D DriveGuard ................................................................................................................... 90

Identifying HP 3D DriveGuard status ................................................................................. 90
Using HP 3D DriveGuard software .................................................................................... 91

Using external drives .......................................................................................................................... 92

Using optional external devices ......................................................................................... 92

Replacing the hard drive .................................................................................................................... 93

7  External devices .......................................................................................................................................... 107

Using a USB device ......................................................................................................................... 107

Connecting a USB device ................................................................................................ 107
Removing a USB device .................................................................................................. 107
Using USB legacy support ............................................................................................... 108

Using an eSATA device ................................................................................................................... 109

Connecting an eSATA device .......................................................................................... 109
Removing an eSATA device ............................................................................................ 109

Using external drives ........................................................................................................................ 111

Using optional external devices ....................................................................................... 111

8  External media cards .................................................................................................................................. 112

Using Media Card Reader cards ...................................................................................................... 112

Inserting a digital card ...................................................................................................... 112
Removing a digital card ................................................................................................... 113

ix

Summary of Contents for ProBook 4325s - Notebook PC

Page 1: ...HP ProBook Notebook PC User Guide ...

Page 2: ...e express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition March 2010 Document Part Number 598086 002 Product notice This user guide describes features that are common to most models Some features may not be availa...

Page 3: ...llow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety o...

Page 4: ...iv Safety warning notice ...

Page 5: ...twork 16 Using wireless devices select models only 16 Identifying wireless and network icons 17 Using the wireless controls 17 Using the wireless button 17 Using Wireless Assistant software select models only 18 Using HP Connection Manager select models only 18 Using operating system controls 19 Using a WLAN 20 Setting up a WLAN 20 Protecting your WLAN 20 Connecting to a WLAN 21 Roaming to another...

Page 6: ...ork LAN 35 3 Pointing devices and keyboard 36 Using pointing devices 36 Setting pointing device preferences 36 Using the TouchPad 36 Turning the TouchPad on and off 36 Navigating 36 Selecting 37 Using TouchPad gestures 38 Scrolling 38 Pinching Zooming 38 Rotating 39 Three finger flick 39 Connecting an external mouse 40 Using the keyboard 40 Using hotkeys 40 Displaying system information 42 Initiat...

Page 7: ...oftware from a disc 53 Audio 54 Connecting external audio devices 54 Checking your audio functions 54 Video 56 Connecting an external monitor or projector 56 Using the external monitor port 56 Using the HDMI port 56 Configuring audio for HDMI 57 Optical drive select models only 58 Identifying the installed optical drive 58 Using optical discs CDs DVDs and BDs 58 Selecting the right disc CDs DVDs a...

Page 8: ...ting and exiting Sleep 71 Initiating and exiting Hibernation 72 Using the battery meter 72 Using power plans 72 Viewing the current power plan 73 Selecting a different power plan 73 Customizing power plans 73 Setting password protection on wakeup 73 Using external AC power 74 Connecting the AC adapter 74 Using battery power 75 Finding battery information in Help and Support 75 Using Battery Check ...

Page 9: ... Handling drives 87 Improving hard drive performance 89 Using Disk Defragmenter 89 Using Disk Cleanup 89 Using HP 3D DriveGuard 90 Identifying HP 3D DriveGuard status 90 Using HP 3D DriveGuard software 91 Using external drives 92 Using optional external devices 92 Replacing the hard drive 93 7 External devices 107 Using a USB device 107 Connecting a USB device 107 Removing a USB device 107 Using U...

Page 10: ...rd 135 Changing a DriveLock password 136 Removing DriveLock protection 137 Using Computer Setup Auto DriveLock 137 Entering an Automatic DriveLock password 137 Removing Automatic DriveLock protection 138 Using Computer Setup security features 139 Securing system devices 139 Viewing Computer Setup System Information 139 Using Computer Setup System IDs 140 Using antivirus software 141 Using firewall...

Page 11: ...4 MultiBoot 167 About the boot device order 167 Enabling boot devices in Computer Setup 169 Considering boot order changes 170 Choosing MultiBoot preferences 171 Setting a new boot order in Computer Setup 171 Dynamically choosing a boot device using the F9 prompt 171 Setting a MultiBoot Express prompt 172 Entering MultiBoot Express preferences 172 15 Management and printing 173 Using Client Manage...

Page 12: ...xii ...

Page 13: ...add hardware or modify device configurations using Device Manager NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Windows Help and Support for more information Top components TouchPad Identifying hardware 1...

Page 14: ...2 TouchPad zone Moves the pointer and selects or activates items on the screen 3 Left TouchPad button Functions like the left button on an external mouse 4 Right TouchPad button Functions like the right button on an external mouse This table describes factory settings To view or change pointing device preferences select Start Control Panel Hardware and Sound Mouse 2 Chapter 1 Features ...

Page 15: ...ent Description 1 TouchPad off indicator Amber The TouchPad is off Off The TouchPad is on 2 Caps lock light On Caps lock is on 3 HP QuickLook light Blinking QuickLook is being opened or closed 4 HP QuickWeb light Blinking The Web browser is being opened or closed Identifying hardware 3 ...

Page 16: ... local area network WLAN device and or a Bluetooth device is on Amber All wireless devices are off Buttons speakers switches and fingerprint reader select models only NOTE Your computer may look slightly different from the illustration in this section Component Description 1 Speakers 2 Produce sound 2 Internal display switch Turns off the display if the display is closed while the power is on 4 Ch...

Page 17: ...bernation press the button briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings and how to change them select Start Control Panel System and Maintenance Power Options 4 Fingerprint reader select models only Allows a fi...

Page 18: ...in combination with a function key or the esc key 3 Windows logo key Displays the Windows Start menu 4 Windows applications key Displays a shortcut menu for items beneath the cursor 5 Embedded numeric keypad keys Can be used like the keys on an external numeric keypad when pressed in combination with the fn and num lk keys 6 Function keys Execute frequently used system functions when pressed in co...

Page 19: ... Windows applications key Displays a shortcut menu for items beneath the pointer 5 Integrated numeric keypad keys Can be used like the keys on an external numeric keypad 6 Function keys Execute frequently used system functions when pressed in combination with the fn key Front components Component Description 1 Drive light Blinking white The hard drive or optical drive is being accessed Amber HP 3D...

Page 20: ...OTE When a device is connected to the headphone jack the computer speakers are disabled 4 Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone Right side components NOTE Refer to the illustration that most closely matches your computer Component Description 1 USB ports 2 Connect optional USB devices 2 RJ 11 modem jack select model...

Page 21: ...TE Refer to the illustration that most closely matches your computer Component Description 1 Security cable slot Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen 2 Power connector Connects an AC adapter 3 AC adapter light On The computer is connected to external power an...

Page 22: ...designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen 2 Vent Enables airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 3 External monitor port Connects an external VGA monitor or projector 4 R...

Page 23: ... the battery bay 2 Battery bay Holds the battery 3 SIM slot select models only Contains a wireless subscriber identity module SIM The SIM slot is located inside the battery bay Display NOTE Your computer may look slightly different from the illustration in this section Identifying hardware 11 ...

Page 24: ... Records sound 3 Webcam light select models only On The webcam is in use 4 Webcam select models only Records video and captures still photographs Wireless antennas select models only The antennas send and receive signals from one or more wireless devices These antennas are not visible from the outside of the computer 12 Chapter 1 Features ...

Page 25: ...eless local area networks WLANs The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or region These notices are located in Help and Support Identifying hardwar...

Page 26: ...ovide information you may need when you troubleshoot system problems or travel internationally with the computer Service tag Provides important information including the following Product name 1 This is the product name affixed to the front of your notebook Serial number s n 2 This is an alphanumeric number that is unique to each product Part number Product number p n 3 This number provides specif...

Page 27: ...d for use You may need this information when traveling internationally The modem approval label is affixed to the bottom of the computer Wireless certification label s select models only Provide information about optional wireless devices and the approval markings of some of the countries in which the devices have been approved for use An optional device may be a WLAN device or a Bluetooth device ...

Page 28: ...devices such as computers phones printers headsets speakers and cameras In a PAN each device communicates directly with other devices and devices must be relatively close together typically within 10 meters approximately 33 feet of each other Computers with WLAN devices support one or more of the following IEEE industry standards 802 11b the first popular standard supports data rates of up to 11 M...

Page 29: ...d Indicates that one or more of your network drivers are installed no wireless connections are available or all wireless network devices are disabled by the wireless button or Wireless Assistant and no network devices are connected to a wired network Wired network disabled disconnected Indicates that one or more of your network drivers are installed all network devices or all wireless devices are ...

Page 30: ...the cursor over the wireless icon If the wireless icon is not displayed in the notification area complete the following steps to change the Wireless Assistant properties 1 Select Start Control Panel Hardware and Sound Windows Mobility Center 2 Click the wireless icon in the Wireless Assistant tile which is located in the bottom row of Windows Mobility Center 3 Click Properties 4 Select the check b...

Page 31: ...g Center that allows you to set up a connection or network connect to a network manage wireless networks and diagnose and repair network problems To access the Network and Sharing Center select Start Control Panel Network and Internet Network and Sharing Center For more information refer to Windows Help and Support Select Start Help and Support Using wireless devices select models only 19 ...

Page 32: ...et service purchased from an Internet service provider ISP A wireless router purchased separately 2 The wireless computer 3 The illustration below shows an example of a wireless network installation that is connected to the Internet As your network grows additional wireless and wired computers can be connected to the network to access the Internet For help in setting up your WLAN refer to the info...

Page 33: ...ork data before it is transmitted Usually you can allow the network to assign the WEP key Alternatively you can set up your own key generate a different key or choose other advanced options Without the correct key others will not be able to use the WLAN WPA Wi Fi Protected Access like WEP uses security settings to encrypt and decrypt data that is transmitted over the network However instead of usi...

Page 34: ...b site links provided in Help and Support For a list of public WLANs near you contact your ISP or search the Web Web sites that list public WLANs include Cisco Internet Mobile Office Wireless Locations Hotspotlist and Geektools Check with each public WLAN location for cost and connection requirements For additional information on connecting your computer to a corporate WLAN contact your network ad...

Page 35: ...network operators require the use of a subscriber identity module SIM A SIM contains basic information about you such as a PIN as well as network information Some computers include a SIM that is preinstalled in the battery bay If the SIM is not preinstalled it may be provided in the HP Mobile Broadband information provided with your computer or the mobile network operator may provide it separately...

Page 36: ...r Removing a SIM To remove a SIM 1 Shut down the computer If you are not sure whether the computer is off or in Hibernation turn the computer on by pressing the power button Then shut down the computer through the operating system 2 Close the display 3 Disconnect all external devices connected to the computer 4 Unplug the power cord from the AC outlet 5 Turn the computer upside down on a flat surf...

Page 37: ...M 1 and then remove it from the slot 2 8 Replace the battery 9 Turn the computer right side up and then reconnect external power and external devices 10 Turn on the computer Using HP Mobile Broadband select models only 25 ...

Page 38: ... and Internet Connection Sharing ICS HP does not recommend setting up one computer with Bluetooth as a host and using it as a gateway through which other computers may connect to the Internet When two or more computers are connected using Bluetooth and Internet Connection Sharing ICS is enabled on one of the computers the other computers may not be able to connect to the Internet using the Bluetoo...

Page 39: ...he network you want to use Cannot create a WLAN connection If you have a problem connecting to a WLAN confirm that the integrated WLAN device is properly installed on your computer NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Win...

Page 40: ...for software and driver downloads and then type your computer model number in the Search box 4 Press enter and then follow the on screen instructions NOTE If the WLAN device you are using was purchased separately consult the manufacturer s Web site for the latest software Current network security codes are unavailable If you are prompted for a network key or a name SSID when connecting to a WLAN t...

Page 41: ...puter cannot make a connection to a WLAN minimize interference from other devices as follows Move your computer closer to the wireless router or access point Temporarily disconnect other wireless devices such as a microwave cordless phone or cellular phone to be sure that they are not interfering If the connection does not improve try forcing the device to reestablish all connection values 1 Selec...

Page 42: ...m Immediately disconnect the modem cable if you accidentally connect it to a digital line If the modem cable contains noise suppression circuitry 1 which prevents interference from TV and radio reception orient the circuitry end 2 of the cable toward the computer Connecting a modem cable WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug a modem cable included...

Page 43: ... RJ 11 telephone jack follow these steps 1 Plug the modem cable into the modem jack 1 on the computer 2 Plug the modem cable into the country specific modem cable adapter 2 3 Plug the country specific modem cable adapter 3 into the telephone wall jack Selecting a location setting Viewing the current location selection To view the current location setting for the modem follow these steps 1 Select S...

Page 44: ... your computer and click Modem settings NOTE You must set up an initial current location area code before you can view the Dialing Rules tab If you do not have a location set up you will be prompted to enter the location when you click Modem settings 3 Click the Dialing Rules tab 4 Click New The New Location window is displayed 5 In the Location name box type a name such as home or work for the ne...

Page 45: ...Clicks indicate that the telephone line supports pulse dialing Tones indicate that the telephone line supports tone dialing To change the dialing mode in your current modem location setting follow these steps 1 Select Start Devices and Printers 2 Right click the device that represents your computer and click Modem settings 3 Click the Dialing Rules tab 4 Select your modem location setting 5 Click ...

Page 46: ...7 Clear the check box for Wait for dial tone before dialing 8 Click OK twice 34 Chapter 2 Wireless modem and local area network ...

Page 47: ...rom TV and radio reception orient the circuitry end of the cable 2 toward the computer To connect the network cable 1 Plug the network cable into the network jack 1 on the computer 2 Plug the other end of the cable into a network wall jack 2 WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug a modem or telephone cable into the RJ 45 network jack Connecting to ...

Page 48: ...chPad on and off The TouchPad is turned on at the factory When the TouchPad zone is active the light is off To turn the TouchPad on and off quickly double tap the TouchPad off indicator Navigating To move the pointer touch and slide your finger across the TouchPad in the direction you want the pointer to go Use the left and right TouchPad buttons like the corresponding buttons on an external mouse...

Page 49: ... TouchPad to move the pointer you must lift your finger off the TouchPad before starting to scroll Selecting Use the left and right TouchPad buttons like the corresponding buttons on an external mouse Using pointing devices 37 ...

Page 50: ...d then click Settings 3 Select the gesture that you want to disable or reenable 4 Click Apply and then click OK NOTE Your computer also supports additional TouchPad features that are disabled at the factory To view and enable these features click the Synaptics icon in the notification area at the far right of the taskbar and then click the Device Settings tab Select the device and then click Setti...

Page 51: ... pages To rotate anchor your left forefinger in the TouchPad zone Move the right forefinger around the anchored finger in a sweeping motion moving from twelve o clock to three o clock To reverse the rotation move your right forefinger from three o clock to twelve o clock NOTE Rotating must be done within the TouchPad zone Three finger flick Three finger flicking allows you to enhance navigation an...

Page 52: ... on the computer A USB device can be added by connecting the device to a USB port on the computer or on an optional docking device select models only Using the keyboard Using hotkeys Hotkeys are combinations of the fn key 1 and either the esc key 2 or one of the function keys 3 The icons on the f1 through f12 keys represent the hotkey functions Hotkey functions and procedures are discussed in the ...

Page 53: ...rease speaker sound fn f8 Increase speaker sound fn f9 Playing previous track fn f10 Playing pausing or resuming a CD DVD or BD fn f11 Playing next track fn f12 To use a hotkey command on the computer keyboard follow either of these steps Briefly press the fn key and then briefly press the second key of the hotkey command or Press and hold down the fn key briefly press the second key of the hotkey...

Page 54: ...p briefly press the power button The function of the fn f1 hotkey can be changed For example you can set the fn f1 hotkey to initiate Hibernation instead of Sleep NOTE In all Windows operating system windows references to the sleep button apply to the fn f1 hotkey Decreasing screen brightness Press fn f2 to decrease screen brightness Hold down the hotkey to decrease the brightness level incrementa...

Page 55: ... down the hotkey to decrease speaker volume incrementally Increasing speaker sound Press fn f9 to increase speaker volume Hold down the hotkey to increase speaker volume incrementally Playing the previous track or section of an audio CD or a DVD While an audio CD or a DVD is playing press fn f10 to play the previous track of the CD or the previous section of the DVD Playing pausing or resuming an ...

Page 56: ...o restart NOTE Pressing f5 will not work when the computer is on or in Sleep mode Use QuickLook to manage contact information calendar events e mail information and tasks without restarting your computer HP DayStart is part of QuickLook and it allows you to be immediately productive while Windows boots displaying important meeting and conference call details along with the battery charge state For...

Page 57: ...ndows operating system QuickWeb allows you to rapidly access a Web browser without the need to start Windows Press f6 when the computer is off or in Hibernation to open QuickWeb on your computer NOTE Pressing f6 will not work when the computer is on or in Sleep mode Using QuickWeb 45 ...

Page 58: ...l not function while an external keyboard or numeric keypad is connected to the computer Switching key functions on the embedded numeric keypad You can temporarily alternate the functions of keys on the embedded numeric keypad between their standard keyboard functions and their keypad functions by using the fn key or the fn shift key combination To change the function of a keypad key to keypad fun...

Page 59: ... num lock is off most keypad keys function like the arrow page up or page down keys When num lock on an external keypad is turned on the num lock light on the computer is turned on When num lock on an external keypad is turned off the num lock light on the computer is turned off To turn num lock on or off on an external keypad as you work Press the num lk key on the external keypad not on the comp...

Page 60: ... or damage to internal components do not use a vacuum cleaner attachment to clean the keyboard A vacuum cleaner can deposit household debris on the keyboard surface Clean the keyboard regularly to prevent keys from sticking and to remove dust lint and particles that can become trapped beneath the keys A can of compressed air with a straw extension can be used to blow air around and under the keys ...

Page 61: ... capture and share video Preinstalled multimedia software that allows you to play and manage your music movies and pictures Hotkeys that provide fast access to multimedia tasks NOTE Your computer may not include all of the components listed The following sections explain how to identify and use the multimedia components included with your computer Identifying your multimedia components The followi...

Page 62: ... to the headphone jack the computer speakers are disabled 5 Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone Adjusting the volume You can adjust the volume using the following controls Computer volume keys To mute or restore volume press and hold the fn key 1 and then press the mute key f7 2 To decrease volume press and hold t...

Page 63: ... column you can increase or decrease the volume by moving the Volume slider up or down You can also mute the volume by clicking the Mute icon If the Volume icon is not displayed in the notification area follow these steps to add it a Right click in the notification area and then click Properties b Click the Notification Area tab c Under System icons select the Volume check box d Click OK Program v...

Page 64: ...hen copy from your hard drive to the destination disc Do not use the computer keyboard or move the computer while the computer is writing to a disc The write process is sensitive to vibration NOTE For information about using software included with the computer refer to the software manufacturer s instructions that may be provided on disc as online Help files or on the software manufacturer s Web s...

Page 65: ... multimedia software from a disc 1 Insert the disc into the optical drive 2 When the installation wizard opens follow the on screen instructions 3 Restart the computer if prompted to do so Multimedia software 53 ...

Page 66: ...ing tips Be sure that the device cable is securely connected to the correct jack on your computer Cable connectors are normally color coded to match the corresponding jacks on the computer Be sure to install any drivers required by the external device NOTE A driver is a required program that acts like a translator between the device and the programs that use the device Checking your audio function...

Page 67: ... when recording speak directly into the microphone and record sound in a setting free of background noise To confirm or change the audio settings on your computer select Start Control Panel Hardware and Sound Sound Audio 55 ...

Page 68: ...nected external display device does not display an image press fn f4 to transfer the image to the device Repeatedly pressing fn f4 alternates the screen image between the computer display and the device Using the HDMI port Select computer models include an HDMI High Definition Multimedia Interface port The HDMI port connects the computer to an optional video or audio device such as a high definiti...

Page 69: ...a high definition TV to the HDMI port on your computer Then configure the default audio playback device as follows 1 Right click the Speaker icon in the notification area at the far right of the taskbar and then click Playback Devices 2 On the Playback tab click either Digital Output or Digital Output Device HDMI 3 Click Set Default and then click OK To return audio to the computer speakers follow...

Page 70: ...ghtScribe Drive Yes Yes Yes Yes No Blu ray ROM DVD R SuperMulti DL Drive Yes Yes Yes No No Blu ray R RE DVD RW SuperMulti DL Drive Yes Yes Yes No Yes Double layer discs can store more data than single layer discs However double layer discs burned with this drive may not be compatible with many single layer DVD drivers and players LightScribe discs must be purchased separately LightScribe creates a...

Page 71: ...ore large amounts of information After data is recorded it cannot be erased or written over DVD RW discs Use DVD RW discs if you want to be able to erase or write over data that you saved earlier This type of disc is ideal for testing audio or video recordings before you burn them to a CD or DVD that cannot be changed LightScribe DVD R discs Use LightScribe DVD R discs for sharing and storing data...

Page 72: ...he flat surfaces and position the disc label side up over the tray spindle NOTE If the tray is not fully accessible tilt the disc carefully to position it over the spindle 5 Gently press the disc 3 down onto the tray spindle until the disc snaps into place 6 Close the disc tray If you have not yet configured AutoPlay as described in the following section an AutoPlay dialog box opens It prompts you...

Page 73: ...s includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Windows Help and Support for more information 3 Click the plus sign next to DVD CD ROM drives 4 Right click the DVD drive for which you want to change region settings an...

Page 74: ... music CDs A CD RW or DVD RW is generally best for burning data files or for testing audio or video recordings before you burn them to a CD or DVD that cannot be changed DVD players used in home systems usually do not support all DVD formats Refer to the user guide that came with your DVD player for a list of supported formats An MP3 file uses less space than other music file formats and the proce...

Page 75: ...ces NOTE If the tray is not fully accessible tilt the disc carefully as you remove it 3 Close the disc tray and place the disc in a protective case Troubleshooting The following sections describe several common issues and resolutions The optical disc tray does not open for removal of a CD DVD or BD 1 Insert the end of a paper clip 1 into the release access in the front bezel of the drive 2 Press i...

Page 76: ...in the Device Manager utility 1 Remove any discs from the optical drive 2 Select Start Control Panel System and Maintenance Device Manager If prompted by User Account Control click Continue 3 In the Device Manager window click the plus sign next to Discs Drives or DVD CD ROM drives unless a minus sign is already showing Look for an optical drive listing 4 Right click the optical device listing to ...

Page 77: ...ou insert the disc properly Be sure that the disc is clean If necessary clean the disc with filtered water and a lint free cloth Wipe from the center of the disc to the outer edge Check the disc for scratches If you find scratches treat the disc with an optical disc repair kit available at many electronics stores Disable Sleep mode before playing the disc Do not initiate Hibernation or Sleep while...

Page 78: ... 1 Right click on a blank area of the computer desktop and then select Personalize Display Settings 2 Set Colors to Medium 16 bit if this setting is not already selected Disconnect external devices such as a printer scanner camera or handheld device A movie is not visible on an external display 1 If both the computer display and an external display are turned on press fn f4 one or more times to sw...

Page 79: ...5 Click a listed driver and press the delete key When prompted confirm that you want to delete the driver but do not restart the computer Repeat for any other drivers you want to delete 6 In the Device Manager window click the Scan for hardware changes icon in the toolbar Windows scans your system for installed hardware and installs default drivers for anything requiring drivers NOTE If you are pr...

Page 80: ...install updates for your hardware drivers as well as for the Windows operating system and other Microsoft products To use Microsoft Update 1 Open your Internet browser go to http www microsoft com and click Security Updates 2 Click Microsoft Update to get the latest updates for your computer operating system programs and hardware 3 Follow the on screen instructions to install Microsoft Update If p...

Page 81: ...may not work properly across some network firewalls NOTE If you are having trouble viewing or sending multimedia files to someone on another LAN or outside your network firewall temporarily disable the firewall perform the task you want to perform and then reenable the firewall To permanently resolve the problem reconfigure the firewall as necessary and adjust the policies and settings of other in...

Page 82: ...trols the definition of edges in an image A higher sharpness setting creates a more defined image a lower sharpness setting creates a softer image Gamma Controls the contrast affecting the mid level grays or midtones of an image Adjusting the gamma of an image allows you to change the brightness values of the middle range of gray tones without dramatically altering the shadows and highlights A low...

Page 83: ... a disc or an external media card NOTE You cannot initiate any type of networking connection or perform any computer functions while the computer is in the Sleep state or in Hibernation NOTE When HP 3D DriveGuard has parked a drive the computer will not initiate Sleep or Hibernation and the display will be turned off Initiating and exiting Sleep The system is set at the factory to initiate Sleep a...

Page 84: ... meter is located in the notification area at the far right of the taskbar The battery meter allows you to quickly access power settings view remaining battery charge and select a different power plan To display the percentage of remaining battery charge and the current power plan move the pointer over the battery meter icon To access Power Options or to change the power plan click the battery met...

Page 85: ...k More power options or Select Start Control Panel System and Maintenance Power Options 2 Select a power plan and then click Change plan settings 3 Change the Turn off the display and Put the computer to sleep timeout settings as needed 4 To change additional settings click Change advanced power settings and make your changes Setting password protection on wakeup To set the computer to prompt for ...

Page 86: ...nges appearance When you disconnect external AC power the following events occur The computer switches to battery power The display brightness is automatically decreased to save battery life To increase display brightness press the fn f3 hotkey or reconnect the AC adapter Connecting the AC adapter WARNING To reduce the risk of electric shock or damage to the equipment Plug the power cord into an A...

Page 87: ...work Keeping the battery in the computer whenever the computer is plugged into AC power charges the battery and also protects your work in case of a power outage However a battery in the computer slowly discharges when the computer is off and unplugged from external power WARNING To reduce potential safety issues use only the battery provided with the computer a replacement battery provided by HP ...

Page 88: ...n in the notification area at the far right of the taskbar or View the estimated number of minutes of battery charge remaining in Windows Mobility Center Click the battery meter icon and then click Windows Mobility Center or Select Start Control Panel Mobile PC Windows Mobility Center The time shown indicates the approximate running time remaining on the battery if the battery continues to provide...

Page 89: ...th the battery bay toward you 2 Slide the battery release latches 1 to release the battery 3 Remove the battery 2 Charging a battery WARNING Do not charge the computer battery while you are onboard aircraft The battery charges whenever the computer is plugged into external power through an AC adapter an optional power adapter an optional expansion product or an optional docking device Using batter...

Page 90: ...w battery level or critical battery level and is not charging Off The battery is fully charged in use or not installed Maximizing battery discharge time Battery discharge time varies depending on the features you use while on battery power Maximum discharge time gradually shortens as the battery storage capacity naturally degrades Tips for maximizing battery discharge time Lower the brightness on ...

Page 91: ...is enabled and the computer is on or in the Sleep state the computer initiates Hibernation If Hibernation is disabled and the computer is on or in the Sleep state the computer remains briefly in the Sleep state and then shuts down and loses any unsaved information Using battery power 79 ...

Page 92: ...Save your work and shut down the computer Resolving a low battery level when the computer cannot exit Hibernation When the computer lacks sufficient power to exit Hibernation follow these steps 1 Insert a charged battery or plug the computer into external power 2 Exit Hibernation by briefly pressing the power button Calibrating a battery Calibrate a battery under the following conditions When batt...

Page 93: ... computer to sleep settings to Never 5 Click Change advanced power settings 6 Click the plus sign next to Sleep and then click the plus sign next to Hibernate after 7 Record the On battery setting under Hibernate after so that you can reset it after the calibration 8 Change the On battery setting to Never 9 Click OK 10 Click Save changes Step 3 Discharge the battery The computer must remain on whi...

Page 94: ...n off the computer 2 Run the computer on battery power until the battery is discharged The battery light begins to blink when the battery has discharged to a low battery level When the battery is discharged the battery light turns off and the computer shuts down 82 Chapter 5 Power management ...

Page 95: ...r plan click Change plan settings 3 Reenter the settings that you recorded for the items in the On battery column or Click Restore default settings for this plan and then follow the on screen instructions NOTE If you restore default settings omit steps 4 through 8 4 Click Change advanced power settings 5 Click the plus sign next to Sleep and then click the plus sign next to Hibernate after 6 Reent...

Page 96: ...not expose a battery to temperatures above 60 C 140 F Replace the battery only with a battery approved for this computer Refer to the Regulatory Safety and Environmental Notices for battery disposal information Replacing the battery Computer battery life varies depending on the power management settings programs running on the computer display brightness external devices connected to the computer ...

Page 97: ...sistance Shutting down the computer CAUTION Unsaved information will be lost when the computer is shut down The Shut down command closes all open programs including the operating system and then turns off the display and computer Shut down the computer under any of the following conditions When you need to replace the battery or access components inside the computer When you are connecting an exte...

Page 98: ... use the preceding shutdown procedures try the following emergency procedures in the sequence provided Press and hold the power button for at least 5 seconds Disconnect the computer from external power and remove the battery 86 Chapter 5 Power management ...

Page 99: ...ed for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Windows Help and Support for more information Handling drives Drives are fragile computer components that must be handled with care Refer to the following cautions before handling drives Additional cautions are included with the procedures to which they apply Identifying...

Page 100: ...to a drive bay Do not type on the keyboard or move the computer while the optical drive select models only is writing to a disc The write process is sensitive to vibration When the battery is the only source of power be sure that the battery is sufficiently charged before writing to media Avoid exposing a drive to temperature or humidity extremes Avoid exposing a drive to liquids Do not spray the ...

Page 101: ...hedule but you can defragment your computer manually at any time To run Disk Defragmenter 1 Select Start All Programs Accessories System Tools Disk Defragmenter 2 Click Defragment now NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing ...

Page 102: ...on If the software is disabled a red X is superimposed over the hard drive icon If the drives are parked a yellow moon is superimposed over the hard drive icon NOTE The icon in the Mobility Center may not show the most up to date status for the drive For immediate updates after a change in status you need to enable the notification area icon To enable the notification area icon 1 Select Start Cont...

Page 103: ...ionally members of an Administrator group can change the privileges for non Administrator users Determine whether a drive in the system is supported To open the software and change settings follow these steps 1 In Mobility Center click the hard drive icon to open the HP 3D DriveGuard window or Select Start Control Panel Hardware and Sound HP 3D DriveGuard 2 Click the appropriate button to change s...

Page 104: ...information about required software and drivers or to learn which computer port to use refer to the manufacturer s instructions To connect an external device to the computer CAUTION To reduce the risk of damage to the equipment when connecting a powered device be sure that the device is turned off and the AC power cord is unplugged 1 Connect the device to the computer 2 If you are connecting a pow...

Page 105: ...re whether the computer is off or in Hibernation turn the computer on by pressing the power button Then shut down the computer through the operating system To remove a hard drive 1 Save your work 2 Shut down the computer and close the display 3 Disconnect all external devices connected to the computer 4 Unplug the power cord 5 Turn the computer upside down on a flat surface with the battery bay to...

Page 106: ...7 Remove the screws from the battery area NOTE Refer to the illustration that most closely matches your computer 94 Chapter 6 Drives ...

Page 107: ...mputer display side up and then open the computer as far as possible CAUTION Do not use excessive force to open the computer beyond the limits of the display hinges Forcing extension beyond these limits will cause damage to the display 10 Slide the switch cover straight back toward the display 1 and then remove the switch cover 2 Replacing the hard drive 95 ...

Page 108: ...11 Remove the screws from the keyboard NOTE Refer to the illustration that most closely matches your computer 96 Chapter 6 Drives ...

Page 109: ...onnector NOTE Refer to the illustration that most closely matches your computer CAUTION Do not rip the keyboard cable or Slide the keyboard back toward the display 1 and then rotate it to the right side 2 to gain access to the keyboard cable connector CAUTION Do not rip the keyboard cable Replacing the hard drive 97 ...

Page 110: ...the keyboard cable is attached disconnect the keyboard cable 2 from the system board by pulling upward and then remove the keyboard from the computer 3 NOTE Refer to the illustration that most closely matches your computer 98 Chapter 6 Drives ...

Page 111: ...base enclosure 1 and then rest the palm rest on the computer 2 16 Remove the 2 hard drive screws 1 and then loosen the captive screw 2 that secures the hard drive 17 Use the Mylar tab 3 on the hard drive to slide the hard drive to the right to disconnect it from the system board Replacing the hard drive 99 ...

Page 112: ...the hard drive into the hard drive bay 1 2 Use the Mylar tab 2 on the hard drive to slide the hard drive to the left to connect it to the system board 3 Replace the 2 hard drive screws 3 and then tighten the captive screw 4 to secure the hard drive to the computer 100 Chapter 6 Drives ...

Page 113: ...t in the palm rest tray and then slide the palm rest to the left to reconnect it to the base enclosure 2 5 Replace the screws in the palm rest 6 Place the keyboard upside down on the palm rest of the computer 1 Replacing the hard drive 101 ...

Page 114: ...7 Insert the keyboard cable 2 into the ZIF connector 3 on the system board and then secure the connector NOTE Refer to the illustration that most closely matches your computer 102 Chapter 6 Drives ...

Page 115: ...8 Turn over the keyboard 1 into the keyboard tray and then slide the keyboard 2 into place NOTE Refer to the illustration that most closely matches your computer Replacing the hard drive 103 ...

Page 116: ...9 Replace the screws on the keyboard NOTE Refer to the illustration that most closely matches your computer 104 Chapter 6 Drives ...

Page 117: ...o place 2 11 Close the computer display 12 Turn the computer upside down on a flat surface with the battery bay toward you 13 Replace the 2 screws 1 and their covers 2 on the back edge of the computer NOTE Some models do not have any screws or screw covers to replace Replacing the hard drive 105 ...

Page 118: ...ry area NOTE Refer to the illustration that most closely matches your computer 15 Replace the battery 16 Turn the computer right side up and then reconnect external power and external devices 17 Turn on the computer 106 Chapter 6 Drives ...

Page 119: ...B 2 0 devices A USB hub provides additional USB ports that can be used with the computer Connecting a USB device CAUTION To prevent damage to a USB connector use minimal force to connect a USB device To connect a USB device to the computer connect the USB cable for the device to the USB port You will hear a sound when the device has been detected NOTE The first time you connect a USB device a mess...

Page 120: ...port on the computer during startup or in an MS DOS based program or utility Starting or restarting from an optional external MultiBay or an optional USB bootable device USB legacy support is enabled at the factory To disable or enable USB legacy support 1 Open Computer Setup by turning on or restarting the computer and then pressing f10 while the F10 ROM Based Setup message is displayed in the lo...

Page 121: ... site NOTE The eSATA port also supports an optional USB device Connecting an eSATA device CAUTION To prevent damage to an eSATA port connector use minimal force to connect an eSATA device To connect an eSATA device to the computer connect the eSATA cable for the device to the eSATA port You will hear a sound when the device has been detected Removing an eSATA device CAUTION To prevent loss of info...

Page 122: ... right of the taskbar NOTE To display the Safely Remove Hardware and Eject Media icon click the Show hidden icons icon the arrow at the left side of the notification area 2 Click the name of the device in the list You are prompted that it is safe to remove the device 3 Remove the device 110 Chapter 7 External devices ...

Page 123: ...drivers or to learn which computer port to use refer to the manufacturer s instructions To connect an external device to the computer CAUTION To reduce the risk of damage to the equipment when connecting a powered device be sure that the device is turned off and the AC power cord is unplugged 1 Connect the device to the computer 2 If you are connecting a powered device plug the device power cord i...

Page 124: ... Duo adapter required Memory Stick Pro adapter required MultiMediaCard MMC Secure Digital SD Memory Card xD Picture Card XD xD Picture Card XD Type H xD Picture Card XD Type M Inserting a digital card CAUTION To avoid damaging the digital card or the computer do not insert any type of adapter into the SD Card Reader CAUTION To prevent damage to the digital card connectors use minimal force to inse...

Page 125: ...igital card NOTE To stop a data transfer click Cancel in the operating system Copying window To remove a digital card 1 Click the Safely Remove Hardware and Eject Media icon in the notification area at the far right of the taskbar NOTE To display the Safely Remove Hardware and Eject Media icon click the Show hidden icons icon the arrow at the left side of the notification area 2 Click the name of ...

Page 126: ...m Do not install other software such as card services socket services or enablers supplied by the ExpressCard manufacturer Inserting an ExpressCard CAUTION To prevent damage to the computer and external media cards do not insert a PC Card into an ExpressCard slot CAUTION To prevent damage to the connectors Use minimal force when inserting an ExpressCard Do not move or transport the computer when a...

Page 127: ...ocedure to safely remove the ExpressCard Save your information and close all programs associated with the ExpressCard NOTE To stop a data transfer click Cancel in the operating system Copying window To remove an ExpressCard 1 Click the Safely Remove Hardware and Eject Media icon in the notification area at the far right of the taskbar NOTE To display the Safely Remove Hardware and Eject Media icon...

Page 128: ...116 Chapter 8 External media cards ...

Page 129: ...emory capacity verify that the upgrade modules are the same as those already installed in the computer WARNING To reduce the risk of electric shock and damage to the equipment unplug the power cord and remove all batteries before installing a memory module CAUTION Electrostatic discharge ESD can damage electronic components Before beginning any procedure touch a grounded metal object to be sure th...

Page 130: ... is off or in Hibernation turn the computer on by briefly pressing the power button Then shut down the computer through the operating system 3 Disconnect all external devices connected to the computer 4 Unplug the power cord 5 Turn the computer upside down on a flat surface with the battery bay toward you 6 Remove the battery from the computer 118 Chapter 9 Memory modules ...

Page 131: ...7 Remove the screws from the battery area NOTE Refer to the illustration that most closely matches your computer Adding or replacing memory modules 119 ...

Page 132: ...puter display side up and then open the computer as far as possible CAUTION Do not use excessive force to open the computer beyond the limits of the display hinges Forcing extension beyond these limits will cause damage to the display 10 Slide the switch cover straight back toward the display 1 and then remove the switch cover 2 120 Chapter 9 Memory modules ...

Page 133: ...11 Remove the screws from the keyboard NOTE Refer to the illustration that most closely matches your computer Adding or replacing memory modules 121 ...

Page 134: ... the display 1 and then rotate it to the right side 2 to gain access to the keyboard connector CAUTION Do not rip the keyboard cable 13 If you are replacing a memory module remove the existing memory module CAUTION To prevent damage to the memory module hold the memory module by the edges only Do not touch the components on the memory module a Pull away the retention clips 1 on each side of the me...

Page 135: ...le hold the memory module by the edges only Do not touch the components on the memory module a Align the notched edge 1 of the memory module with the tab in the memory module slot b With the memory module at a 45 degree angle from the surface of the memory module compartment press the module 2 into the memory module slot until it is seated CAUTION To prevent damage to the memory module do not bend...

Page 136: ...c Gently press the memory module 3 down applying pressure to both the left and right edges of the memory module until the retention clips snap into place 124 Chapter 9 Memory modules ...

Page 137: ...15 Turn over the keyboard 1 into the keyboard tray and then slide the keyboard 2 into place NOTE Refer to the illustration that most closely matches your computer Adding or replacing memory modules 125 ...

Page 138: ...16 Replace the screws on the keyboard NOTE Refer to the illustration that most closely matches your computer 126 Chapter 9 Memory modules ...

Page 139: ...ce 2 18 Close the computer display 19 Turn the computer upside down on a flat surface with the battery bay toward you 20 Replace the 2 screws 1 and their covers 2 on the back edge of the computer NOTE Some models do not have any screws or screw covers to replace Adding or replacing memory modules 127 ...

Page 140: ...rea NOTE Refer to the illustration that most closely matches your computer 22 Replace the battery 23 Turn the computer right side up and then reconnect external power and external devices 24 Turn on the computer 128 Chapter 9 Memory modules ...

Page 141: ...uter Setup To protect against Use this security feature Unauthorized use of the computer HP ProtectTools Security Manager in combination with a password face recognition smart card select models only and or fingerprint reader select models only Unauthorized access to Computer Setup f10 BIOS administrator password in Computer Setup Unauthorized access to the contents of a hard drive DriveLock passw...

Page 142: ...at is protected by the passwords is permanently locked and can no longer be used You can use the same password for a Computer Setup feature and for a Windows security feature You can also use the same password for more than one Computer Setup feature Use the following tips for creating and saving passwords When creating passwords follow requirements set by the program Write down your passwords and...

Page 143: ...entification information in Computer Setup After this password is set it must be entered to access Computer Setup and to make changes using Computer Setup Note the following characteristics of the BIOS administrator password It is not interchangeable with a Windows administrator password although both passwords can be identical It is not displayed as it is set entered changed or deleted It must be...

Page 144: ...anges and Exit and then press enter Your changes go into effect when the computer restarts To delete this password in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter BIOS Setup 3 Use a pointing device or the arrow keys to select Security Change P...

Page 145: ...ock protection is applied to a drive a password must be entered to access the drive The drive must be inserted into the computer or an advanced port replicator in order for it to be accessed by the DriveLock passwords To apply DriveLock protection to an internal hard drive a user password and a master password must be set in Computer Setup Note the following considerations about using DriveLock pr...

Page 146: ...Read the warning To continue select YES 6 Type your master password in the New password and Verify new password fields and then press enter 7 Type your user password in the New password and Verify new password fields and then press enter 8 To confirm DriveLock protection on the drive you have selected type DriveLock in the confirmation field and then press enter NOTE The DriveLock confirmation is ...

Page 147: ...tional docking device or external MultiBay At the DriveLock Password prompt type your user or master password using the same kind of keys you used to set the password and then press enter After two incorrect attempts to enter the password you must shut down the computer and try again Using passwords 135 ...

Page 148: ...drive or Use the arrow keys to select an internal hard drive and then press enter 5 Use a pointing device or the arrow keys to select the password you want to change 6 Type your current password in the Old password field type a new password in the New password and Verify new password fields and then press enter 7 To save your changes and exit Computer Setup click the Save icon in the lower left co...

Page 149: ...veLock password When the Automatic DriveLock password is enabled a random user password and a DriveLock master password will be created for you When any user passes the password credential the same random user and DriveLock master password will be used to unlock the drive NOTE You must have a BIOS administrator password before you can access the Automatic DriveLock features Entering an Automatic D...

Page 150: ... device or the arrow keys to select Security Automatic DriveLock and then press enter 4 Use a pointing device or the arrow keys to select an internal hard drive and then press enter 5 Use a pointing device or the arrow keys to select Disable protection 6 To save your changes and exit Computer Setup click the Save icon in the lower left corner of the screen and then follow the on screen instruction...

Page 151: ... option use a pointing device to clear the checkbox next to the option or Use the arrow keys to select the option and then press enter 6 To reenable an option use a pointing device to check the box next to the option or Use the arrow keys to select the option and then press enter 7 To save your changes and exit Computer Setup click the Save icon in the lower left corner of the screen and then foll...

Page 152: ...rmation you must create a BIOS administrator password in Computer Setup To manage this feature in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter BIOS Setup 3 Use a pointing device or the arrow keys to select Security System IDs and then press en...

Page 153: ...rotection against newly discovered viruses antivirus software must be kept up to date McAfee Total Protection antivirus software is either preinstalled or preloaded on the computer If the antivirus software is preinstalled select Start All Programs McAfee Managed Services Total Protection If the software is preloaded select Start All Programs HP Software Setup and then follow the instructions on t...

Page 154: ... all incoming and outgoing traffic For more information refer to the software manufacturer s instructions These instructions may be provided with the software on disc or on the manufacturer s Web site NOTE Under some circumstances a firewall can block access to Internet games interfere with printer or file sharing on a network or block authorized e mail attachments To temporarily resolve the probl...

Page 155: ... alert Updates to the operating system and other software may have become available after the computer was shipped To be sure that all available updates are installed on the computer observe these guidelines Run Windows Update monthly to install the latest software from Microsoft Obtain updates as they are released from the Microsoft Web site and through the updates link in Help and Support Instal...

Page 156: ... preinstalled on select computer models This software can be accessed through Windows Control Panel It provides security features that help protect against unauthorized access to the computer networks and critical data For more information refer to the HP ProtectTools online Help 144 Chapter 10 Security ...

Page 157: ...ng mishandled or stolen 1 Loop the security cable around a secured object 2 Insert the key 1 into the cable lock 2 3 Insert the cable lock into the security cable slot on the computer 3 and then lock the cable lock with the key NOTE The location of the security cable slot varies by computer model Installing a security cable 145 ...

Page 158: ...txt which contains information regarding installing and troubleshooting the file Readme txt files included with ROMPaqs are provided in English only You can also access software updates by obtaining the Support Software disc purchased separately This disc includes device drivers BIOS updates and utilities To purchase the current Support Software disc or a subscription that provides both the curren...

Page 159: ...rating system determines how the computer will interact with the hardware devices and provides for data transfer among hardware devices including the time and date NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Ref...

Page 160: ...isplaying BIOS information follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter BIOS Setup 3 Use a pointing device or the arrow keys to select File System Information 4 Press esc to return to the File menu 5 Click Exit in the lower left corner of the screen and then...

Page 161: ...ing system 5 Follow the on screen instructions to access the BIOS update you want to download Make a note of the download date name or other identifier You may need this information to locate the update later after it has been downloaded to your hard drive 6 At the download area perform these steps a Identify the BIOS update that is newer than the BIOS version currently installed on your computer ...

Page 162: ...ks such as installing software running utilities or changing Windows settings Refer to Windows Help and Support for more information 5 Complete the installation by following the on screen instructions NOTE After a message on the screen reports a successful installation you may delete the downloaded file from your hard drive 150 Chapter 11 Software updates ...

Page 163: ...ep 6 3 Click your specific product from the models listed 4 Click your operating system 5 When the list of updates is displayed click an update to open a window containing additional information 6 Click Download 7 Click Run to install the updated software without downloading the file or Click Save to save the file to your computer When prompted select a storage location on your hard drive After th...

Page 164: ...puter you are using or to show the software for all supported models Select Show software for all supported models If you have used HP SoftPaq Download Manager previously go to Step 3 a Select your operating system and language filters in the Configuration Options window The filters limit the number of options that are listed in the Product Catalog pane For example if only Windows 7 Professional i...

Page 165: ...estore provides the following options Creating a system repair disc select models only Backing up individual files and folders Creating a system image select models only Scheduling automatic backups select models only Creating system restore points Recovering individual files Restoring the computer to a previous state Recovering information using recovery tools NOTE For detailed instructions perfo...

Page 166: ...ate a screen shot 1 Display the screen you want to save 2 Copy the screen image To copy only the active window press alt fn prt sc To copy the entire screen press fn prt sc 3 Open a word processing document and then select Edit Paste The screen image is added to the document 4 Save the document When backing up to discs use any of the following types of discs purchased separately CD R CD RW DVD R D...

Page 167: ...mprove the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Windows Help and Support for more information Backing up your information 155 ...

Page 168: ...mpted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Windows Help and Support for more information To recover your information using Startup Repair follow these steps CAUTION Using Startup Repair completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on t...

Page 169: ...layed on the screen 5 Follow the on screen instructions Using a Windows 7 operating system DVD purchased separately If you are unable to boot start up your computer and you cannot use the system repair discs you previously created select models only you must purchase a Windows 7 operating system DVD to reboot the computer and repair the operating system Make sure that your most recent backup store...

Page 170: ...6 Select Repair your computer 7 Follow the on screen instructions 158 Chapter 12 Backup and recovery ...

Page 171: ...sed from the File Security Diagnostics and System Configuration menus To navigate and select in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen To select a menu or a menu item use the tab key and the keyboard arrow keys and then press enter or use a pointing device t...

Page 172: ...ter Setup to the values that were set at the factory follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter BIOS Setup 3 Use a pointing device or the arrow keys to select File Restore Defaults 4 Follow the on screen instructions 5 To save your changes and exit click t...

Page 173: ...ory Test Runs a comprehensive test on any memory installed in the computer Battery Test Runs a comprehensive test on any batteries installed in the computer Error Log Displays a log file if any errors have occurred Restore Defaults Replace the configuration settings in Computer Setup with the original factory settings Hard drive mode password settings and security settings are not changed when you...

Page 174: ...et your password Anti Theft AT p select models only Enable disable Anti Theft Protection DriveLock Password Enable disable DriveLock on any computer hard drive enabled by default Change a DriveLock user password or master password NOTE DriveLock settings are accessible only when you enter Computer Setup by turning on not restarting the computer Automatic DriveLock Enable disable Automatic DriveLoc...

Page 175: ...ing Use of a USB keyboard in Computer Setup even when a Windows operating system is not running Startup from bootable USB devices including a hard drive diskette drive or optical drive connected by a USB port to the computer Select a parallel port mode ECP Enhanced Capabilities Port standard bidirectional or EPP Enhanced Parallel Port Enable disable fan always on while connected to an AC outlet en...

Page 176: ...eb enabled by default Enable disable HP QuickWeb write protect disabled by default Enable disable virtualization technology select models only disabled by default Enable disable Intel TXT Trusted Execution Technology select models only disabled by default Enable disable Multi Core CPU enabled by default Enable disable Intel HT technology enabled by default Enable disable wake on USB enabled by def...

Page 177: ...ke on LAN state Options include the following Disabled Boot to Network default setting Follow Boot Order Enable disable the ambient light sensor enabled by default Enable disable the notebook upgrade bay device enabled by default Enable disable the fingerprint device enabled by default Enable disable the integrated camera enabled by default Enable disable the power monitor circuit enabled by defau...

Page 178: ...e ExpressCard slot Enable disable the eSATA port AMT Options select models only NOTE All AMT options are disabled by default Enable disable firmware verbosity Enable disable AMT setup prompt Ctrl P Enable disable USB key provisioning support Enable disable unconfigure AMT on next boot Select terminal emulation mode Options include the following ANSI default setting VT100 Enable disable firmware pr...

Page 179: ...hard drive USB diskette drive USB CD ROM USB hard drive Notebook Ethernet Secure Digital SD Memory Card Docking station upgrade bay External SATA drive You can change the order in which the computer searches for a boot device by changing the boot order in Computer Setup You can also press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen and then pre...

Page 180: ...y select models only that contains a disc formatted as drive A 3 Diskette drive in an optional docking device or in an optional external MultiBay Boot order for drive C boot devices 1 Optical drive in an optional docking device or in an optional external MultiBay that contains a disc formatted as drive C 2 Optical drive in the internal MultiBay select models only that contains a disc formatted as ...

Page 181: ...SB Port option must be enabled in order to use USB legacy support It is enabled at the factory If the port becomes disabled reenable it by selecting System Configuration Port Options and then selecting USB Port or To enable a NIC device select System Configuration Boot Options and then selecting PXE Internal NIC boot 4 To save your changes and exit Computer Setup click the Save icon in the lower l...

Page 182: ... the boot order However if there are two optical devices and the first optical device does not boot either because it does not contain media or the media is not a boot disc the system will try to boot to the second optical device Changing the boot order also changes the logical drive designations For example if you start up from a CD ROM drive with a disc formatted as drive C that CD ROM drive bec...

Page 183: ...o enter BIOS Setup 3 Use a pointing device or the arrow keys to select the Legacy Boot Order list and then press enter 4 To move the device up in the boot order use a pointing device to click the up arrow or press the key or To move the device down in the boot order click the down arrow or press the key 5 To save your changes and exit Computer Setup click the Save icon in the lower left corner of ...

Page 184: ...ss Boot startup location menu is not displayed 5 To save your changes and exit Computer Setup click the Save icon in the lower left corner of the screen and then follow the on screen instructions or Use the arrow keys to select File Save Changes and Exit and then press enter Your changes go into effect when the computer restarts Entering MultiBoot Express preferences When the Express Boot menu dis...

Page 185: ... deploying a software image The computer is shipped with a preinstalled system software image The initial software image is configured during the first time setup of the computer After a brief software unbundling occurs the computer is ready to be used A customized software image can be deployed distributed in one of the following ways Installing additional software applications after unbundling t...

Page 186: ...Web accessible reporting of business critical details such as thermal warnings and memory alerts Remote updating of system software such as device drivers and the system BIOS NOTE Additional functionality can be added when HP Client Manager for Altiris is used with optional Altiris Solutions software purchased separately When HP Client Manager for Altiris installed on a client computer is used wit...

Page 187: ...distribution capabilities HP Client Manager for Altiris enables communication with the Altiris Solutions software which can be used to complete new hardware deployment or personality migration to a new operating system using easy to follow wizards HP Client Manager for Altiris is available for download from the HP Web site When Altiris Solutions software is used in conjunction with HP System Softw...

Page 188: ...oss multiple platforms Prepare a software package and conduct impact analysis prior to distribution Target individual computers workgroups or entire populations of computers for deployment and maintenance of software and content according to policies Provision and manage operating systems applications and content on distributed computers from any location Integrate CCM with help desks and other sy...

Page 189: ...d software and then updates designated software from a central repository known as a file store Driver versions that are supported by SSM are denoted with a special icon on the HP driver download Web site and on the Support Software CD To download the SSM utility or to obtain more information on SSM see the HP Web site at http www hp com go ssm English only Using Client Management Solutions 177 ...

Page 190: ...oring 84 battery bay 11 15 battery charge maximizing 78 battery light 77 78 battery power 75 battery release latches 76 battery release latches identifying 11 76 battery temperature 84 battery identifying 14 bays battery 11 15 BD playing 60 65 removing 63 BIOS administrator password 161 BIOS update downloading 149 installing 149 Blu ray Disc BD 58 Blu ray R RE DVD RW SuperMulti DL Drive 58 Blu ray...

Page 191: ... sanitizer 162 diskette drive 92 111 display image switching 42 screen brightness hotkeys 42 drive light identifying 7 drive media 71 DriveLock password changing 136 description 133 entering 135 removing 137 setting 134 DriveLock automatic 162 drives Blu ray R RE DVD RW SuperMulti DL Drive 58 Blu ray ROM DVD R SuperMulti DL Drive 58 boot order 163 167 caring for 87 diskette 92 111 DVD ROM 58 DVD R...

Page 192: ...display switch identifying 4 12 internal microphone identifying 12 50 Internet connection setup 20 J jacks audio in microphone 8 50 audio out headphone 8 50 RJ 11 modem 8 9 RJ 45 network 10 K keyboard removing 97 122 keyboard hotkeys identifying 40 keypad keys identifying 7 keypad embedded enabling and disabling 46 switching key functions 46 using 46 keypad external num lock 47 using 47 keys embed...

Page 193: ... preferences 36 port options 1394 port 166 eSATA port 166 ExpressCard slot 166 flash media reader 166 parallel port 166 serial port 166 USB port 166 ports eSATA 10 109 external monitor 10 56 HDMI 10 56 USB 8 9 10 107 power connecting 74 conserving 83 power button identifying 5 power connector identifying 9 power cord identifying 14 power light identifying 4 power plans 72 Product Key 15 product na...

Page 194: ...ing 38 rotating 39 scrolling 38 selecting 37 three finger flick 39 turning on and off 36 using 36 TouchPad indicator identifying 2 3 traveling with the computer modem approval label 15 troubleshooting AutoPlay 66 device drivers 67 disc burning 66 disc does not play 65 external display 66 HP device drivers 67 Microsoft device drivers 68 modem 33 movie play 66 optical disc tray 63 optical drive dete...

Page 195: ...ess network WLAN connecting 21 corporate WLAN connection 21 described 16 equipment needed 20 functional range 22 public WLAN connection 21 security 20 using 20 wireless network problems troubleshooting 27 wireless wide area network WWAN 23 WLAN antennas identifying 13 WLAN device 15 16 20 WLAN label 15 writable media 71 WWAN antennas identifying 13 WWAN device 16 23 Index 183 ...

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