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NetStorage 6000 Warranty Information
Obtaining Out-of-Warranty Support

B-5

Obtaining Out-of-Warranty Support

1

Diagnose the Problem

If you encounter difficulty with your HP NetStorage product, refer to
Monitoring and Troubleshooting chapter of this User’s Guide to
troubleshoot or identify the failing component in your product.

If you are unable to resolve your issue, log onto the HP Customer Care
Web Site at http://www.hp.com/support/NS6000 for additional
troubleshooting assistance. This site is frequently updated with the
latest troubleshooting tools, technical specifications, driver and OS
upgrades - specific to your HP NetStorage product.

Note

Access to some content may be limited to registered customers only. Refer
to Step 3 of Planning for Support for information on registering your
product.

2

Placing Part Orders

To order service parts after your warranty has expired, please contact
the appropriate HP Customer Care Parts Ordering center in your region,
during the hours specified below.

Note

Self-Maintainer processes may vary. Please refer to the program and
participation information located on the HP Customer Care web site at
http://www.hp.com/support/NS6000.

Region

Telephone Number

Hours of Operation

Canada

800-387-3154 or
905-206-4747

M-F, 8:30am-5pm ET

United States

800-227-8164

M-F, 6am-5pm PT

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Summary of Contents for NetStorage 6000

Page 1: ...HP SureStore NetStorage 6000 User s Guide ...

Page 2: ...t of this document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Company Hewlett Packard shall not be liable for errors contained herein or for incidental or consequential damages including lost profits in connection with the furnishing performance or use of this material whether based on warranty contract or other legal theory...

Page 3: ...orage 6000 1 12 Locating Information 1 13 Using Help While You Work 1 14 Printing Documents 1 14 Chapter 2 The Identity Tab Chapter 3 Configuring Your System and Network The Configuration Tab 3 1 Network Settings 3 2 Alert Settings 3 7 System Settings 3 10 User Mapping 3 14 Shutting Down and Restarting 3 21 Chapter 4 Managing Storage The Storage Tab 4 1 Managing Physical and Logical Drives 4 2 Man...

Page 4: ...us Tab 6 1 Monitoring Hardware Information 6 1 Viewing System Activity 6 6 Chapter 7 Reporting The Report Tab 7 1 Chapter 8 Securing Data About HP NetStorage 6000 Security 8 1 HP NetStorage 6000 Security in a UNIX only Environment 8 1 HP NetStorage 6000 Security in an NT only Environment 8 4 Security Mapping in a Heterogeneous Environment 8 9 UNIX Files Accessed by NT Clients 8 10 NT Files Accesse...

Page 5: ... Using HP OpenView OmniBack II 11 5 Appendix A Legal Information Statements A 1 Software License Agreement A 2 Appendix B NetStorage 6000 Warranty Information Planning for Support B 1 Obtaining Warranty Support B 3 Obtaining Out of Warranty Support B 5 Hewlett Packard Limited Warranty Statement B 6 Appendix C System Specifications Central Processing Unit CPU C 1 Uninterruptible Power Supply UPS C ...

Page 6: ...ntents 4 Appendix D Telnet Information Appendix E Troubleshooting and Error Codes General Issues E 1 Browser Issues E 4 Determining Component Failure E 6 UPS Troubleshooting E 8 Hardware Error Codes E 10 Glossary ...

Page 7: ...Table of Contents 5 ...

Page 8: ...tly n Contains SCSI hard drives in a pre configured RAID 5 array n Provides SNMP notification of critical events n Provides SMTP E mail for critical evens Getting Started Before proceeding make sure that you have installed and configured the HP NetStorage 6000 device by entering the IP gateway subnet and broadcast addresses via the front panel of the HP NetStorage 6000 For more information refer t...

Page 9: ...ormation see SMTP Email on page 3 7 SNMP settings Traps see SNMP Network Management Settings on page 3 8 Contact and asset information see Informational Settings on page 3 10 System time and date see Date and Time Settings on page 3 11 User mapping information see Mapping Strategy on page 3 14 3 Go to the Storage Tab and manually Group your physical drives into logical drives RAID sets if required...

Page 10: ...r NetStorage 6000 For an up to date list of approved hard disk drives please visit our web site at www hp com support ns6000 Drives on the approved list have custom firmware for use in your NetStorage 6000 Do not attempt to install any hard disk drives other than the approved drives listed at this web site as doing so may result in system failure or loss of data Using non supported hard drives may...

Page 11: ...nfigured at the factory The illustration in figure 1 2 shows a typical configuration Figure 1 2 Logical Drives Note The HP NetStorage 6000 supports only RAID level 5 for the creation of logical drives Because RAID level 5 requires a minimum of 3 physical drives for a RAID set the HP NetStorage 6000 requires at least 3 drives to be grouped together to create a logical drive though you can create a ...

Page 12: ...n you create a file volume it uses one partition on one logical drive Because you are limited to four partitions the maximum number of file volumes that can be created on a logical drive is four Note The HP NetStorage 6000 has a limit of 256GB 262144 MB per partition The user interface does not warn you of this limitation If you attempt to create a partition greater than 256GB the operation fails ...

Page 13: ...volume thus alleviating the lack of space on the volume Just like creating new file volumes expanding file volumes need storage space from a logical drive and a free partition However this free space and free partition do not have to be on the same logical drive as the file volume that is being expanded Thus it is possible to create file volumes that span across logical drives This gives you the o...

Page 14: ...Overview HP NetStorage 6000 Hardware 1 7 Figure 1 4 Expanding File Volumes ...

Page 15: ... the physical drive it is to replace The system will not select a hot spare to replace a failed drive if the capacity of the hot spare is less than the drive it is to replace Once a hot spare is used to repair a logical drive its assignment changes from Hot Spare to Online If you replace the failed drive it automatically receives an assignment of Unassigned You must manually assign the new drive t...

Page 16: ...Netscape 4 61 or later To access the web interface enter the IP address of the HP NetStorage 6000 in the address field of your browser Note The first time you open this interface a security warning appears The NetStorage web interface uses Java and Javascript components to properly display system information Your browser detects that such programs are running and asks for your permission to accept...

Page 17: ...er 4 Managing Storage n Configuration Tab Initialize view and modify network alert and system settings for your device See Chapter 3 Configuring Your System and Network n Backup Restore Tab Check the current tape drive status create disk checkpoints schedule a backup restore volumes files and directories check settings and features See Chapter 5 Backing Up and Restoring Files n Support Tab Request...

Page 18: ...er version 6 0 n Computer Associates Unicenter TNG Framework version 2 2 n HP OpenView ManageX version 4 21 The integration lets each network management application n Identify the HP NetStorage 6000 when it is attached to the network n Display the HP NetStorage 6000 icon in the platform s network topology map n Launch the HP NetStorage 6000 web based user interface from a pop up menu n Receive and...

Page 19: ...r LAN traffic Remote Backup You can use third party backup applications on any computer on the network with a tape drive attached to perform a remote backup When you run a remote backup data from the HP NetStorage 6000 transfers over the network to the remote server running the backup application and then to the server attached tape device Tape backup is intended to replace the data of an entire d...

Page 20: ...a closed folder it opens to display its content subfolders and pages When you click an open folder it closes When you click pages you select topics to view in the right hand pane n Index The Index tab displays a list of keywords and keyword phrases These terms are associated with topics in the help system To open a topic in the right hand pane associated with a keyword double click the keyword A P...

Page 21: ...can maximize the window or resize it with the buttons in the upper right corner Note Clicking the help icon in the upper right corner does not automatically bring the on line help browser window to the top it may be hidden by another window You must raise the window manually by clicking in the window clicking the title bar of the window or selecting it from a task list Printing Documents While usi...

Page 22: ...n Contact Phone Usually the phone number of the contact name n Serial The factory set serial number of the unit n Asset A user assigned number to track company assets n Net Address The IP network address of the Network Interface Card NIC in port 1 although the HP NetStorage 6000 supports multiple ports only the first one is displayed n MAC Address The unique Machine Address Code for the NIC in por...

Page 23: ...The Identity Tab 2 2 ...

Page 24: ...h your network and work in Windows UNIX or both operating systems n Alert settings Optional settings you can enter if you want to receive e mail or server notification in case of a hardware failure or system alerts You also can specify a remote server to which you can redirect a copy of the event log n System settings Optional informational settings You can specify the date and time as well as pas...

Page 25: ...een To set the NIC parameters 1 Select one of the following two options Obtain an IP address from the DHCP Server sets the parameters automatically if DHCP is enabled Because the parameters are under DHCP control you can not enter or change the IP Address or subnet mask If you disable DHCP and then later decide to enable it you will need to restart your device Depending on your configuration the D...

Page 26: ...ers may result in an inability to access the NetStorage web interface 4 Click OK You do not need to restart the system NIC parameter fields are provided for up to three optional NIC ports They behave identically to the fields for the primary NIC DNS Settings To define the DNS settings 1 Using the NetStorage web interface click the Configuration tab then select Network Settings DNS Settings 2 Enter...

Page 27: ...o add a Hosts file 1 Using the NetStorage web interface click the Configuration tab then select Network Settings UNIX Settings 2 Click Add next to the Hosts File Management field The Add Host File Entry screen appears 3 Enter a Host Name and a Host IP Address 4 If you are adding multiple hosts you need to click Apply after each addition then click OK when you finish only one host you can simply cl...

Page 28: ... Trusted Hosts File Management field The Add Trusted Host Entry screen appears 3 Enter the host name 4 If you are adding multiple trusted hosts you need to click Apply after each addition then click OK when you finish only one trusted host you can simply click OK To change or delete an existing trusted host 1 Using the NetStorage web interface click the Configuration tab then select Network Settin...

Page 29: ...m Comment optional 3 Click either User Level Security or Share Level Security for the security mode See User Level Security on page 8 6 or Share Level Security on page 8 5 for more information a If you select User Level Security enter the Domain Name Domain Login Name the login name specified must have sufficient permission to allow machines to be added to the domain Domain Password b If you selec...

Page 30: ...e If you change the e mail server it automatically changes the e mail server specified in the Reports tab See The Report Tab on page 7 1 3 Enter the e mail addresses of as many as four individuals You must specify an e mail server if one or more e mail recipients are defined 4 Click either Send Test email to send a test message to the recipients and save your settings Apply to only save your setti...

Page 31: ...nity String field is set to public and the Trap Destination fields are blank 2 In the Trap Destination fields enter the IP addresses or names of the servers you want the system to notify up to five 3 Enter a value in the Volume Capacity Threshold field to receive a warning message if your volume gets to a certain capacity By default the field is set to 95 percent 4 Click either Send SNMP Test Trap...

Page 32: ...et the r option in the syslog daemon to enable the device to receive messages from the network This action along with defining the remote server on the SYSLOG page allows the HP NetStorage 6000 event log messages to appear in the Red Hat Linux 6 1 system log file To define a remote server to receive a copy of the event log 1 Using the NetStorage web interface click the Configuration tab then selec...

Page 33: ... 6000 in the Contact Name field Phone number of the person primarily responsible for the HP NetStorage 6000 in the Contact Phone Number field Description of the physical location of the HP NetStorage 6000 in the System Location field Number that your company might use to identify and track the HP NetStorage 6000 in the Asset Number field 3 Click Apply Note Blank fields do not affect the functional...

Page 34: ...tion n Log file reports Failure to set the proper date and time may lead to confusing behavior or misleading time stamping of files and log messages To set the date and time 1 Using the NetStorage web interface click the Configuration tab then select System Settings Date and Time 2 Enter the current date using the format mm dd yyyy current time using military format hh mm 3 Select a Time Zone for ...

Page 35: ...t on page 9 1 If you specify a password you must know the password to view or modify the information in the other tabs You can not access the NetStorage web interface without the password To initially specify a password 1 Using the NetStorage web interface click the Configuration tab then select System Settings Administrative Password 2 Leave the Old Password field blank Enter a password in the Ne...

Page 36: ... Confirm New Password field 5 Click Apply 6 A dialog box informs you that your new password is set Click OK To remove a password 1 Using the NetStorage web interface click the Configuration tab then select Systems Settings Administrative Password 2 Enter your password in the Old Password field 3 Leave the New Password and Confirm New Password fields blank 4 Click Apply 5 A dialog box informs you t...

Page 37: ...ct you need to restart your system Note For a list of supported UPS devices see Appendix System Specifications User Mapping Mapping Strategy The HP NetStorage 6000 server is a general purpose file server with capabilities to serve files to Windows clients and UNIX Linux clients using the native file serving protocol of each client In order to allow clients to access the same files with the same ac...

Page 38: ...tion is automatically created in the user map file Full Name Mapping If the Windows full name field and the UNIX comment field in the NIS file are identical then a mapping association is automatically created in the user map file 3 Select a Group Mapping strategy The possible choices are No Mapping No automatic mapping between a UNIX NIS group file and Windows primary group account occurs Any mapp...

Page 39: ...plete the custom mapping Once you have identified the UNIX user name and UID value you can modify the user map file using the NetStorage web interface Fill in the appropriate fields with the UNIX user account information For more information see Mapping Strategy on page 3 14 and Modifying the User Map File on page 3 19 Note In order to see the user NIS file the NIS service must first be enabled To...

Page 40: ...ed to complete the custom mapping Once you have identified the UNIX group name and GID value you can modify the group map file using the NetStorage web interface Fill in the appropriate fields with the UNIX group account information For more information see Mapping Strategy on page 3 14 and Modifying the Group Map File on page 3 20 Note In order to see the group NIS file the NIS service must first...

Page 41: ... Accounts 1 Using the NetStorage web interface click the Configuration tab then select User Mapping NIS User Accounts or User Mapping NIS Group Accounts 2 Click on NIS Service 3 Check or clear Enable NIS If you are enabling NIS enter the master server s IP address in the NIS Server field appropriate NIS domain name in the NIS Domain field 4 Click Apply You do not need to restart the system The NIS...

Page 42: ...X client information is used instead of the default information discussed above By reviewing the user map file you see that the UNIX usernames UIDs and Window client information is associated with the file security for each protocol To add or modify an entry in the user map file 1 Using the NetStorage web interface click the Configuration tab then select User Mapping User Map File The current user...

Page 43: ...ected group mapping by name when a UNIX client attaches with an identical UNIX and Windows group name the UNIX group information is used instead of the default group information discussed above To modify an entry in the group map file 1 Using the NetStorage web interface click the Configuration tab then select User Mapping Group Map File The current group map file is displayed 2 Click Modify Map T...

Page 44: ... To shut down the device 1 Using the NetStorage web interface click the Configuration tab then select Shutdown Restart 2 Click the Shutdown button A dialog box informs you that You and any other connected users will lose the connection to the device The NetStorage web interface in the current browser cache becomes invalid The browser closes and you must re connect to the system after it reboots 3 ...

Page 45: ...described in Windows Settings on page 3 6 n Enable DHCP as described in TCP IP Settings on page 3 2 To restart the device 1 Using the NetStorage web interface click the Configuration tab then select Shutdown Restart 2 Click the Restart button A dialog box informs you that You and any other connected users will lose the connection to the device The NetStorage web interface in the current browser ca...

Page 46: ...re information n Manage file volumes create expand rename and delete n Manage directories in file volumes create rename and delete n Manage Windows shares in directories create or edit n Manage mount points UNIX only n View physical drive information n View logical drive information n Manage logical drives create delete and rebuild n Assign hot spare drives ...

Page 47: ...ecomes damaged or is removed To examine and manage physical drives Using the NetStorage web interface click the Storage tab then select Physical Drives A table displays the following drive information n Slot assignment of each drive n Vendor or manufacturer of the drives n Product drive name n Revision level of the drive n Serial number of the drive n Drive capacity in Megabytes n Mapping of the L...

Page 48: ...ft of the table the following drive information displays n Drive name n Drive capacity n RAID level n Drive status The table contains partition information for the logical drive Each logical drive contains a maximum of four partitions Partitions are allocated to create file volumes The table displays the current allocation of partitions to the file volumes on the system and contains the following ...

Page 49: ...assigned drives are selectable Drive bays that are empty or that contain assigned drives are not selectable 3 Click on the graphics of the drives that are to be used to make the new logical drive 4 Click OK A status message is displayed along with a progress bar and a Close button You do not need to monitor the creation process and you may return to the Physical Drives screen at any time by pressi...

Page 50: ... drive in the list For example if two logical drives exist on the system in order to delete the first logical drive you must first delete the second logical drive To delete a logical drive 1 Using the NetStorage web interface click the Storage tab then select Physical Drives 2 Click Actions then select Delete Logical Drive 3 The logical drive available for deletion displays 4 If it is the drive yo...

Page 51: ...e failed drive Follow the instructions that come with the drive 2 Using the NetStorage web interface click the Storage tab then select Physical Drives 3 Verify that the drive is recognized by the system Click Actions then select Refresh to update the table If the drive is not recognized as unassigned reboot the system 4 Once the drive is recognized and is in an unassigned state click Actions then ...

Page 52: ...re if the new drive is to serve as a hot spare Most systems only use one physical drive to serve as a hot spare However there is no restriction on the number of hot spares in the system though every additional hot spare uses another physical drive and lessens storage capacity Any and all drives may serve as hot spares There is no requirement to have a hot spare on the system at all To assign a hot...

Page 53: ... Storage tab then select File Volumes A tree list appears on the left On the right a file volume summary screen appears This summary screen displays the following general information for each volume on the system File volume name Total capacity in MB Free space in MB Free space in percent Used space 2 Navigate the tree list to display more detailed information for each file volume and each subdire...

Page 54: ...cal drives on the HP NetStorage 6000 are divided into a maximum of four partitions Whenever you create a file volume it uses one partition on one logical drive To create a new file volume 1 Using the NetStorage web interface click the Storage tab then select Logical Drives 2 Click Actions then select Create File Volume 3 Enter a new file volume name in the space provided 4 Select a partition to us...

Page 55: ...file volume 1 Using the NetStorage web interface click the Storage tab then select Logical Drives 2 Click Actions then select Expand File Volume 3 Select the volume to be expanded 4 Select a partition to use from the pull down menu 5 Enter desired file volume size in the space provided 6 Click OK A progress bar displays while the file volume is expanded Rename a File Volume To rename a file volume...

Page 56: ... must remain as the fixed space of that partition Partition 1 can still be used for a file volume but the volume must allocate no more space than the volume that was deleted This restriction does not apply to deleted file volumes that are located in partitions adjacent to the remaining free space on the logical drive Caution Deleting a file volume destroys all the data on that volume The procedure...

Page 57: ... desired file volume or directory 3 Click Actions then select Create Directory 4 Enter the directory name in the text field 5 Click OK The new directory is created immediately Note Before a network user can see this directory you must either share it or create a mount point For more information see Create or Edit Windows Shares on page 4 14 Rename a Directory To rename a directory 1 Using the NetS...

Page 58: ... Caution Deleting a directory destroys all the data in that directory and all of its subdirectories The procedure cannot be reversed To delete a directory 1 Using the NetStorage web interface click the Storage tab then select File Volumes 2 Navigate the tree list to the desired directory item and select it 3 Click Actions then select Delete 4 When prompted confirm your selection ...

Page 59: ...rd are given access to the share Passwords are encrypted for transmission over the network lines n User level security is more advanced and offers more flexibility for both the administrator and the user Users are authenticated via the NT domain controller using pass through authentication Users accessing the resources of the system must be logged onto an NT domain and must have specific rights to...

Page 60: ...ecifically grant access before UNIX host systems can mount the volume Host access rights to resources via the NFS protocol are managed through the approve file The etc approve File In traditional UNIX implementations the exports file is used to restrict host access to the defined mount points On the HP NetStorage 6000 this function is handled by the etc approve file The administrator may edit this...

Page 61: ...strictions class This field specifies the class of object to protect In all cases the object is files specifier This field specifies the resources on the NetStorage 6000 server to protect For example engineering applies to all files and directories in the engineering file system host pattern This field has the name of a host or group of hosts that have access rights Host names must be resolvable t...

Page 62: ...eering eng nas hp com access rw files engineering test nas hp com access ro files engineering general access none files general access none The first three entries define the access allowed to the engineering volume The wildcard character was used to specify all the machines in a DNS domain The last two lines in the examples are catch alls indicating that all other hosts have no access to the engi...

Page 63: ... editor via the NFS protocol or the CIFS protocol assuming that you have the proper rights Groups may be created by adding an entry into the etc hostgrps file Each entry starts with the name of the group followed by a sequence of host names to associate with the group Every name is delimited by a space character For example Hostgrps file group hosts under a name for access control general mygroup ...

Page 64: ...Note Labeling your tapes and keeping track of schedules is a crucial component in the backup and restore process Using the HP SureStore 818 or 1 9 DLT Autoloader HP designs the HP NetStorage 6000 to work with the HP SureStore 818 part number C6284NB or Autoloader 1 9 part number C7146NB DLT backup devices See the installation poster for directions on attaching the Autoloader to the HP NetStorage 6...

Page 65: ...he Autoloader cannot detect the difference between a cleaning tape and a tape cartridge so use caution when loading tapes into the magazine Loading Tapes into the Magazine With the tape s write protect switch facing out and the smooth edge facing the top of the magazine insert the tape until it clicks A metal tab releases to lock the tape into place When you load tapes to perform a backup the Auto...

Page 66: ...move the magazine from the Autoloader With the tape s write protect switch facing out of the Autoloader and the smooth edge facing the top of the slot insert the tape until it clicks into place With the handle facing out of the Autoloader insert the magazine into the Autoloader Slide the magazine in until it clicks into place Slide the handle all the way to the left to store the magazine ...

Page 67: ...of inadvertent deletion or system disasters such as theft and fire Using features built in to your HP NetStorage 6000 a backup strategy can provide n Daily checkpoints for rapid recovery of individual files or directories plus See Creating Checkpoints on page 5 9 n Full backups on a weekly schedule for long term storage and disaster recovery See Creating and Executing Backup Jobs on page 5 14 To p...

Page 68: ...local backup See the installation poster for directions on attaching the Autoloader to the HP NetStorage 6000 and see Using the HP SureStore 818 or 1 9 DLT Autoloader on page 5 1 for information on using the Autoloader Note You can only access Tape Status Tape Backup Tape Restore and Tape Settings in the Backup Restore tab after you attach an Autoloader to your HP NetStorage 6000 In a local backup...

Page 69: ...d party backup applications on any computer on the network with a tape drive attached to perform a remote backup When you run a remote backup data from the HP NetStorage 6000 transfers over the network to the remote server running the backup application and then to the server attached tape device The remote backup application cannot control the Autoloader connected to the HP NetStorage 6000 If the...

Page 70: ...ts the checkpoints you can schedule and their deletion dates You name immediate checkpoints The system names scheduled checkpoints based on the creation date and time and their deletion date For example if you created a three hour scheduled checkpoint on January 19 2000 at 9 am the system names that checkpoint 20000119 090001 6h The date of this checkpoint is year 2000 month 01 day 19 and the time...

Page 71: ...s appear as a directory in the virtual volume For example if you have two checkpoints for volume X one you created named ABC and a scheduled checkpoint named 20000119 090001 6h you would find the following on the virtual volume X chkpnt ABC your checkpoint X chkpnt 20000119 090001 6h scheduled checkpoint Checkpoints have benefits and limitations Benefits Limitations Fast accurate and convenient fi...

Page 72: ...o all desired schedules 2 Click Save Settings then click OK to save your changes Note You name the immediate checkpoints The system names the scheduled checkpoints based on the creation date and time and their deletion date Modifying Checkpoint Schedules To modify the checkpoint schedule 1 Using the NetStorage web interface click the Backup Restore tab then select Disk Checkpoints Create Schedule ...

Page 73: ...points that are created at a scheduled time are automatically deleted based on their creation date The system parses the filename to determine when to delete the checkpoint If you do not want the system to delete the checkpoint on its deletion date rename the checkpoint To rename or delete a checkpoint Note Renamed checkpoints may still be deleted if the file system starts to run out of disk space...

Page 74: ...which tapes were used Remove those tapes from the Autoloader and label them For more information see Tape Log on page 5 14 The screen refreshes every 10 seconds Field Description Device Status Ready Backup Running Restore Running Testing a Tape or Unknown Job Name Name you have given the backup job Job Status In progress or complete Errors Number of errors that occurred during the job To view the ...

Page 75: ...screen refreshes every 10 seconds Field Description Device Status Ready Backup Running Restore Running Testing a Tape or Unknown Job Status In progress or complete Errors Number of errors that occurred during the job To view the error log for this tape click Tape Log Job Start Time Date and time the job began Job End Time Date and time the job finished Job Length in Minutes Time it took to complet...

Page 76: ... set from which you want to restore Note Loading and reading a tape takes at least three minutes To obtain information about a tape 1 Using the NetStorage web interface click the Backup Restore tab then select Tape Status Tape Magazine 2 To read the tape information click on a tape icon below the tape s slot number If a backup restore or other activity is taking place the tape icons are inaccessib...

Page 77: ...p Creating and Executing Backup Jobs You can only back up volumes to your backup device not individual files or directories You can store only one backup job on a tape regardless of how much data you are backing up The backup tape does not allow you to access directory information You do not need to format tapes for a backup However before you perform a backup make sure n your tapes are not write ...

Page 78: ...n now n Save the job by clicking Save n Delete the job by clicking Delete n Modify the backup job n Run the backup job now For more information see Choosing Backup Options Choosing Backup Options Note You may need to maximize your browser window to see the entire Tape Backup screen To run a backup job now 1 Insert a tape or tapes into your Autoloader make sure they are not write protected To verif...

Page 79: ...p job 7 When the job completes view the tape log see Tape Log on page 5 14 to determine which tapes were written to This procedure is the only way to know which tapes were used protected tapes may have been skipped Remove those tapes from the Autoloader and label them To modify an existing backup job 1 Using the NetStorage web interface click the Backup Restore tab then select Tape Backup 2 Select...

Page 80: ...int named backup already exists that checkpoint is backed up instead Keep in mind n If the disk you are backing up is almost full the attempt to create a backup checkpoint fails n If the backup completes successfully the backup checkpoint is deleted n If the backup fails the backup checkpoint is renamed backup failed and is not deleted Note To control when data is frozen before being written to ta...

Page 81: ...protect the tape by sliding the write protect switch until it clicks and an orange tab appears The following information is retrieved from tapes that contain data n slot number being tested n job on the tape n position within the job n date and time you last wrote data to the tape If you are testing the first tape of the backup set the following additional information is retrieved n a list of volu...

Page 82: ...wrote data to the tape volumes on the tape if it is the first tape of the backup Note Loading and reading a tape takes at least three minutes 4 Click Restore Whole Volumes 5 A screen appears listing the volumes on the tape Select the volumes you want to restore 6 Click Start Restore A dialog box warning may inform you that if a backup is scheduled after you run a restore the backup may overwrite y...

Page 83: ... if it is the first tape of the backup Note Loading and reading a tape takes at least three minutes 4 Click Restore Single File Directory 5 A screen prompts you for the full path of the file s or directories you wish to restore Make sure you use correct spelling and capitalization Use forward slashes between directories 6 Select either Restore to original location Restore to directory on NetStorag...

Page 84: ... Settings and Features Tape Settings The Settings and Features screen lets you n Change the start time for scheduled jobs n Change the number of days tapes are protected after backup n Tell the device which slot contains a cleaning tape Changing the Backup Schedule Note Scheduled jobs can have only one start time To change the scheduled start time for all backup jobs 1 Using the NetStorage web int...

Page 85: ...tion is 7 days the Autoloader skips that tape and tests the next one The Autoloader also skips write protected tapes and cleaning tapes To change the protection setting for tapes 1 Using the NetStorage web interface click the Backup Restore tab then select Tape Settings 2 Select the Backup tapes are protected from overwrite for field and enter a new value 3 Click Submit A dialog box informs you th...

Page 86: ... network Monitoring Hardware Information Status Summary Hardware status summary lets you view environmental and activity status If an environmental item is running n out of specification it is noted in the comment field and a hyperlink lets you access the corresponding page n within specification a green light and an ok message are displayed To view hardware status summary Using the NetStorage web...

Page 87: ...bled n Cooling fans on or off Problems link to Environmental Monitoring Cooling Fans n Network Transmission NIC Port 1 The cumulative amount of packets in and out for the first or primary port since the machine was last reset or rebooted n Client Activity Current number of clients attached to the HP NetStorage 6000 Note The following symbols are used in the table OK an item is critical the status ...

Page 88: ... following event information displays Date mm dd format Time 24 hour clock Severity I informational messages E error messages Description of event or error 2 Click View Errors Only to view error messages only View All Messages to return to the event log 3 Click Refresh to update the log files You can use your browser s print command to print a copy of the log Note You can send a copy of the event ...

Page 89: ... the temperature rises 15 C above the maximum ambient operating temperature of 40 C for more than 15 seconds System Voltages The HP NetStorage 6000 has five system voltages that are monitored and maintained with three power supply modules one is redundant Five gauges display the current system voltage of each If any voltage fluctuates by more than 10 for more than 2 seconds it will be detected as ...

Page 90: ... The information updates every 60 seconds You can view the current load on the processor or the peak usage the maximum load within the last five minutes To view the CPU Utilization Using the NetStorage web interface click the Status tab then select CPU Utilization A CPU Usage chart appears displaying the current usage and the peak usage for the last five minutes ...

Page 91: ...view network transmission information Using the NetStorage web interface click the Status tab then select Network Transmission The following network transmission information displays n NIC name Network Interface Card This is automatically assigned by the HP NetStorage 6000 n Network address the network IP address This is either assigned by the user or assigned using DHCP If the port has not been c...

Page 92: ...the total number of packets in and out for each client in the previous ten seconds The client activity page updates every five seconds To view client activity 1 Using the NetStorage web interface click the Status tab then select Client Activity 2 The following information displays Client name either an IP address or the system name Total activity packets in and out Note The client s fully qualifie...

Page 93: ...Monitoring the System Viewing System Activity 6 8 ...

Page 94: ...password nis file the etc hosts file and the etc approve file To send a copy of this file and its attachments via e mail 1 Using the NetStorage web interface click the Reports tab 2 Enter the name of the e mail server The e mail server must be an IP address or a fully qualified name such as alpha corp com Note If you change the e mail server it automatically changes the e mail server specified on ...

Page 95: ...Reporting The Report Tab 7 2 ...

Page 96: ...e other Mapping NT and UNIX Users on page 8 12 explains how that mapping is accomplished HP NetStorage 6000 Security in a UNIX only Environment The NetStorage 6000 utilizes an internal file system that is native to UNIX environments As such it has UNIX security mechanisms built in that are leveraged when serving files over the NFS protocol All resources stored on the file system contain the securi...

Page 97: ...e is the root user UID 0 In UNIX the root user is a Super User with full access to all files and directories in the file system Due to the extensive rights provided to the root user and the extensive damage that can be done by a malicious root user the NetStorage 6000 does not trust them by default Clients that attach with root privilege are given access as user nobody UID 60001 with no special ri...

Page 98: ... directory are owned by the root user and may only be edited by the root user Therefore the only way to edit these files directly using a text editor is to mount the file system as the root user from a Trusted Host See Trusted Hosts on page 8 2 The etc approve File Since the NetStorage 6000 does not support the etc exports file support has been added for a file named etc approve This file can be u...

Page 99: ... both of these security modes The next two sections briefly explain the architecture of these security modes and highlight any special considerations that should be noted for the HP NetStorage 6000 Field Description class This field specifies the class of object to protect In all cases the object is files specifier This field specifies the resources on the NetStorage 6000 server to protect For exa...

Page 100: ...sword encryption is used The NetStorage 6000 also accepts plaintext passwords from older clients for backward compatibility Since the native file system on the NetStorage 6000 is UNIX based all files must have a UID and GID associated with them However since Share Level security does not support the concept of users or groups a single UID and GID is assigned to each share such that all files creat...

Page 101: ...ion these accounts allow the user to logon to any computer on the network On NT networks the network wide user accounts are managed through NT domains Under User Level security each computer on the network is responsible for authenticating users before the user is allowed to access the resources on that computer Once a user is authenticated on a computer a session is established with the user The ...

Page 102: ...cipate in the Windows 2000 Active Directory Services ADS However the HP NetStorage 6000 can authenticate through a Windows 2000 domain controller operating in mixed mode This means that the domain controller is configured to authenticate Windows NT 4 0 style requests in addition to native Windows 2000 style requests Security Descriptors Windows NT in conjunction with the NT File System NTFS is des...

Page 103: ...P NetStorage 6000 does not use the NTFS file system as it s local file system it does support having NT Security Descriptors for every object in the file system Thus users can set security policies for files and directories as though the file system were NTFS By default all files and directories created via the NFS protocol from a UNIX or Linux client do not contain security descriptors Such files...

Page 104: ...an the client would have been granted in the environment where the object was created With the HP NetStorage 6000 in User Level security you can enable a mapping function that allows clients to access file resources in either UNIX or Windows environments with the same security permissions An NT client when attaching to the HP NetStorage 6000 for the first time where user level security is being us...

Page 105: ...r ID is generated in the local UNIX domain If the owner of the UNIX file is recognized or mapped as a known NT user then the appropriate information is exchanged so that the owner has the same security privileges in NT as in UNIX A similar process occurs for the group identification and permissions The Other field is mapped to the NT Everyone account The table below shows the mapping that takes pl...

Page 106: ...L is empty then the UNIX permissions will be n If the only access allowed by the ACL grants full control to everyone then the UNIX permissions will be rwxrwxrwx n In the absence of a group ACL the owning group will be the user s primary group and the group permissions are set to the same value as the other permissions Additionally if an NT file grants permission to the Everyone group and does not ...

Page 107: ...ing table helps you determine how to go about this task Environment Suggested Action NT users do not want access to UNIX files and UNIX users do not want access to NT files No mapping required Homogenous UNIX environment Only UNIX files will be stored on the HP NetStorage 6000 No mapping required Homogenous NT environment Only NT files will be stored on the HP NetStorage 6000 No mapping required C...

Page 108: ...ove a client as part of a file cleanup n If you create custom associations between users The user map and group map files are located in the etc directory at the root of the first volume But you can modify the user map file and group map file through the NetStorage web based interface See Modifying the User Map File on page 3 19 and Modifying the Group Map File on page 3 20 NT user s full name is ...

Page 109: ... UID preceded by u For instance if the UID is 502 the username is u502 Group Map File If the administrator has chosen No Mapping the first time an NT client attaches to the NetStorage 6000 the primary group for the NT client is obtained and added to the group map file in addition to an assigned GID and UNIX groupname If the primary group for this client is already present in the group map file no ...

Page 110: ...e correctly spelled Otherwise your clients might experience some unexpected results Field Restrictions username Any combination of letters and numbers up to 256 characters This must be a unique value in the user map file UID This numeric only entry must be unique in the user map file groupname Any combination of letters and numbers up to 256 characters This must be a unique value in the group map ...

Page 111: ...Securing Data Modifying Map Files 8 16 ...

Page 112: ...o access information and help about setup configuration installation and operation of your product To access HP Service and Support Using the NetStorage web interface click the Support tab then select Contact Information Contact Details You can choose to n Visit the HP website by clicking on HP NetStorage 6000 Support Website n Send e mail to customer support by clicking on Send e mail to HP Suppo...

Page 113: ...o register your HP NetStorage 6000 online 1 Using the NetStorage web interface click the Support tab 2 Select Contact Information Register via the Web 3 Click Register at HP COM web site and follow the instructions To register through HP Customer Support Call HP Customer Support at 970 635 1000 Note After registering your unit you can use the Support tab to upgrade the system when upgrades are ava...

Page 114: ...an upgrade To obtain an upgrade 1 Using the NetStorage web interface click the Support tab then select Upgrades Check My Configuration A screen displays The version number of the software you are running Whether a newer version is available 2 If you Are running the latest version of the software click Back or Cancel Want to upgrade click Proceed to Download Page and follow the directions on screen...

Page 115: ... of the software A brief description of the version 3 If you are running the latest version of the software click Back or Cancel 4 If you want to upgrade a Click the radio button next to the software version you want to download b Click Start Download c In the FTP window either open the downloaded file from its current location or select where to save the file d Click OK Note At this point the upg...

Page 116: ...lick the Support tab then select Upgrades Start Upgrade Now 2 Click It s on my computer s File System Already then click Next For more information see Upgrading From Downloaded File on page 9 5 3 A screen appears asking you to specify where you downloaded the upgrade file Enter the path of the upgrade file or click Browse to locate it 4 Click Upload Image to NetStorage 6000 5 After your system upl...

Page 117: ...Contacting Support and Upgrading Upgrading the HP NetStorage 6000 9 6 ...

Page 118: ...tes with the following network management applications n HP OpenView Network Node Manager version 6 0 and 6 1 n Computer Associates CA Unicenter TNG Framework version 2 2 The integration allows each network management application to n Identify the HP NetStorage 6000 when it is attached to the network n Display the HP NetStorage 6000 icon in the platform s network topology map n Launch the HP NetSt...

Page 119: ...al 9 hpnetworkstorage 12 ns6000 1 ns6000_1 1 ns6000MIB 2 System Management Tools HP OpenView ManageX is the Application and System Management component of the Windows NT Management tool named HP OpenView Express The HP NetStorage integration allows n HP NetStorage 6000 events to be monitored by HP OpenView ManageX n ManageX Message Reader to receive and display event notifications from the NetStor...

Page 120: ...0 CD into your CD ROM drive 4 Run the following program and follow the screen instructions TopTools WinNT setup exe 5 From the Control Panel select Services a Restart WWW Services b Restart HP TopTools Services 6 Open the HP TopTools main page If prior to running the integration pack TopTools has already detected the HP NetStorage 6000 device a Locate the HP NetStorage 6000 device They will be lis...

Page 121: ...inish dialog box appears when the installation is complete Ovw WinNT setup exe 5 Start the NNM graphical user interface program The HP NetStorage 6000 symbol and menu do not appear until NNM discovers it at the next polling time You may see the following error appear when running the NNM program the first time This error should disappear in subsequent runs of NNM 0 46 42 ovw 0xA82 File C OpenView ...

Page 122: ...om cd ovw HPUX_Sol install sh 5 Start the NNM graphical user interface program The HP NetStorage 6000 symbol and menu will not appear until NNM discovers it at the next polling time To mount the HP UX CD ROM Note The CD can be read correctly only with a pfs_mount CD ROM command 1 At the console start the following background processes background process pfs_mountd pfsd 2 Verify such background pro...

Page 123: ...directory where the uninstall sh file resides Cd OV_BIN HP_NS6000 2 Run the uninstall sh file by entering uninstall sh The following message may appear if NNM has not discovered a HP NetStorage 6000 box in its network prior to the integration setup No nodes were found with sysobjid 1 3 6 1 4 1 11 2 3 9 12 1 1 You may ignore this message ...

Page 124: ...er TNG Framework Auto Discovery to start the Unicenter Auto Discovery process 6 Select Start Programs Unicenter TNG Framework 2 D MAP to open the Unicenter 2 D map to view the HP NetStorage 6000 icon 7 Select Start Programs Unicenter TNG Framework Enterprise Managers Windows NT Event Console Logs to open the Unicenter Enterprise Management console to view the HP NetStorage 6000 traps Known Issues ...

Page 125: ...1 From the Windows control panel select Add Remove Programs 2 Select the TNG Framework NetStorage 6000 Integration Pack then click Add Remove HP UX or Sun Solaris Installation Note The integration pack must be installed on the machine running Unicenter Framework To install CA Unicenter TNG Framework 1 Shut down any Unicenter programs that are currently running 2 Insert the HP NetStorage 6000 CD in...

Page 126: ...rify such background processes exist with ps ef grep pfs 3 At the console enter pfs_mount cdrom or pfs_mount device file cdrom 4 Verify the CD ROM is mounted by entering bdf 5 When finished unmount the CD ROM with the command pfs_umount cdrom To uninstall the integration pack 1 Go to the directory where the unistall sh files resides by typing cd CAIGLBL0000 hpns6000 2 Run the uninstall sh file by ...

Page 127: ... supports The HP NetStorage 6000 integration includes n WBEM policy designed to forward HP NetStorage 6000 enterprise specific traps to ManageX n Capability to open the HP NetStorage 6000 management page in the Microsoft Management Console MMC along with ManageX Adding the HP NetStorage 6000 URL snap in To have the URL of the HP NetStorage 6000 web based management page inserted in the console tre...

Page 128: ...torage for example C Program Files HP OpenView ManageX Policies HP NetStorage 5 Copy HPNetStorage6000Events mxw to this folder 6 Start ManageX and expand or open the Policies snap in in the ManageX console s left pane 7 Select Available then HP NetStorage You see the new policy HP NetStorage 6000 WMI Event in the right pane If ManageX is already running you can select Refresh from the context menu...

Page 129: ...ected NetStorage 6000 main page is either its mapped network name or its IP address To set up the SNMP alerts 1 In the NetStorage web interface click the Configuration tab then select Alert Settings SNMP Network Management 2 Enter the IP address of the SYSTEMWMI computer in one of the unused Trap Destination fields or change an existing field to the IP address of SYSTEMWMI computer 3 Click Apply F...

Page 130: ...on 10 13 Viewing the ManageX Message Reader The example in figure 10 2 shows how HP NetStorage events are presented in the ManageX message reader To view this window In the left pane select OpenView ManageX Message Reader Figure 10 2 The ManageX Message Reader ...

Page 131: ...Integrating with Management Applications ManageX Integration 10 14 ...

Page 132: ...for Windows NT n HP OpenView OmniBack II version 3 5 for Windows NT and mixed environments HPUX Note These remote backup applications have been extensively tested to be compatible with the HP NetStorage 6000 Additionally any backup package that can back up a CIFS or NFS mount without using backup agents should be compatible Contact the software vendors for compatibility information with network at...

Page 133: ... NetStorage 6000 volumes you want to back up n configure the HP NetStorage 6000 so that the UNIX backup system is set to a trusted host on the HP NetStorage 6000 To back up files from the HP NetStorage 6000 using ARCserveIT for UNIX 1 Open a web browser and enter the host name of your ARCserveIT backup system in the address field 2 Click Backup 3 Enter the ARCserveIT domain user name and password ...

Page 134: ...ndows NT 1 Open ARCserveIT for Windows NT 2 Select Manager Backup 3 Select Network Microsoft Windows Network Domain Name NetStorage 6000 Device 4 Select the HP NetStorage 6000 mount points you want to back up 5 Select your backup options as you normally would then start the backup For more information about using ARCserveIT see the manual that came with the software ...

Page 135: ...o see which edition you are running Note When you back up with a remote server you cannot use a tape device local to the HP NetStorage 6000 To back up files from the HP NetStorage 6000 using Backup Exec Advanced Edition version 7 3 on a Windows NT server 1 Open Backup Exec 2 Select Tools Options The Options dialog box appears 3 Click the Network tab then check User Shares 4 Select Entire Network M...

Page 136: ...etStorage 6000 volumes you want to back up n configure the HP NetStorage 6000 so that the UNIX backup system is set to a trusted host on the HP NetStorage 6000 To back up files from the HP NetStorage 6000 using OmniBack II for UNIX 1 Open a HP terminal window and type xomni then press Return to start OmniBack II 2 Click the Backup icon 3 Select Actions Interactive Backup A job editor appears 4 Sel...

Page 137: ... Start to restart the OmniBack II Inet service To back up files from the HP NetStorage 6000 using OmniBack II for Windows NT 1 Select Start HP OmniBack II OmniBack II Manager 2 Verify that Backup is selected in the drop down list in the top left corner of the window 3 Click the Tasks tab on the bottom of the screen then click Interactive Backup Wizard 4 Change File System Backup to Network Share B...

Page 138: ... generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in such cases users will be required to correct the interference at their own expense Notice for Canada This Class A digital app...

Page 139: ...tware and you should promptly contact your retailer for instructions on return of the unused product s for a refund The Software is protected by copyright laws and international copyright treaties as well as other intellectual property laws and treaties The Software is licensed to you not sold Hewlett Packard retains all right and title to the Software and related documentation 1 GRANT OF LICENSE ...

Page 140: ... days Any other assignment by you of this agreement shall be void If the Software is an upgrade any transfer must include all prior versions of the Software f Export You may not export the Software without prior written approval from Hewlett Packard If the Software was purchased in the United States of America you agree to comply with all applicable United States laws and regulations pertaining to...

Page 141: ...for a period of ninety 90 days from the date of receipt Any implied warranties on the Software and media are limited to ninety 90 days Some states or jurisdictions do not allow limitations on the duration of an implied warranty so the above limitation may not apply to you 6 CUSTOMER REMEDIES Hewlett Packard s entire liability and your exclusive remedy shall be at Hewlett Packard s option either a ...

Page 142: ...W IN NO EVENT SHALL HEWLETT PACKARD OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING WITHOUT LIMITATION SPECIAL INCIDENTAL CONSEQUENTIAL OR INDIRECT DAMAGES FOR PERSONAL INJURY LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION LOSS OF BUSINESS INFORMATION OR ANY OTHER LOSS ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF HEWLETT PACKARD HAS BEEN ADVISED OF THE POSSIBILIT...

Page 143: ...CHASE ORDER PLACED BY YOU IS MADE CONDITIONAL ON YOUR AGREEMENT TO THE TERMS SET FORTH IN THIS AGREEMENT AND HEWLETT PACKARD AGREES TO FURNISH THE SOFTWARE ONLY UPON THESE TERMS AND NOT UPON THOSE IN YOUR PURCHASE ORDER This Agreement replaces all prior understandings and agreements whether written or oral This agreement may not be modified unless Hewlett Packard and you both assent in writing 12 ...

Page 144: ...s help you quicker Product Number ________________________________________________ Product Serial Number ___________________________________________ 3 Register Your Product If you did not register your product during the Setup Installation process it s not too late To register your product simply go to the HP Customer Care web site at http www hp com support NS6000 and follow the on line instructi...

Page 145: ... having to rely on a HP Service Engineer to arrive on site The HP Self Maintenance Program coupled with the Customer Replaceable Parts program puts you in control of your service experience allowing you to perform the same repair services that would normally be provided by a HP Service Engineer To find out more about the HP Self Maintenance Program and take advantage of this offer contact the HP S...

Page 146: ...Support for information on registering your product 2 Initiate a Service Request If you are unable to resolve your problem using the tools provided by HP you may contact the HP Authorized Reseller who sold you your HP NetStorage product or you may contact HP directly If you are not sure if your Reseller is authorized by HP to service your HP NetStorage product use the HP Service Locator to find a ...

Page 147: ...eability tool n Description of problem such as application error message from system or diagnostics n Third party hardware or software n Operating system type and revision n Troubleshooting performed HP Self Maintainer processes may vary please refer to the on line program participation instructions available on the HP Customer Care web site at http www hp com support NS6000 If you have upgraded y...

Page 148: ...s technical specifications driver and OS upgrades specific to your HP NetStorage product Note Access to some content may be limited to registered customers only Refer to Step 3 of Planning for Support for information on registering your product 2 Placing Part Orders To order service parts after your warranty has expired please contact the appropriate HP Customer Care Parts Ordering center in your ...

Page 149: ...es undeveloped roads or unsuitable public transportation prohibit routine travel service is provided on a negotiated basis at extra charge To find out if you are in a geographically restricted service area contact the HP Customer Support Business Center at 1 800 743 8305 c HP SupportPacks and other enhanced services may follow different guidelines Please contact your HP Authorized Reseller or the ...

Page 150: ...ct confirmed by HP to be defective due to reasons other than those described in 2 above to a condition as warranted you will be entitled to a refund of the purchase price upon prompt return of the product 5 TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIE...

Page 151: ...llow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you 8 THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE IN YOUR JURISDICTION TO THE SALE OF THIS PRODUCT TO YOU ...

Page 152: ...al Processing Unit CPU Physical Characteristics Power Requirements Height 22 2 cm 8 75 in Width 48 3 cm 19 0 in Length 66 0 cm 26 0 in Rack Height 5 U Weight 42 kg 93 lbs typical with 10 HDDs Voltage Range 100V 120V 220V 240V 10 VAC Frequency 50 60 5 Hz Power Consumption 450 watts with 10HDDs ...

Page 153: ...ng n No power cold starts n Intelligent battery management n Six power output receptacles n One output and one input circuit breaker n User replaceable batteries n Automatic 14 day self test n User selectable low battery warning level n User selectable voltage sensitivity Height 8 9 cm 3 5 in Width 48 3 cm 19 0 in Length 45 7 cm 18 0 in Rack Height 2 U Weight 21 8 kg 48 0 lbs Input Voltage Range 0...

Page 154: ...KByte on CPU Cache ECC Protected Memory 256MB SDRAM 2x128MB DIMMs ECC capable with hardware error scrubbing Corrects single bit errors detects multiple bit errors Unbuffered and registered DIMMs may not be mixed I O Expansion Slots Three PCI slots One ISA slot One shared ISA PCI slot Video Keyboard Mouse CD ROM Flexible Disk Drive Not supported Built in I O Ports Serial Communications port for UPS...

Page 155: ...CSI SCA connector Minimum Raw Storage Capacity RAID 5 72GB 3x36GB drives RAID5 additional hot spare can be added Maximum Raw Storage Capacity RAID 5 Up to 10 Ultra2 SCSI disks 288GB 10x36GB drives a Maximum RAID5 Group Size Up to 8 drives per RAID5 group Available Network Interfaces Supported by add in PCI card Vendors Cards supported 10 100TX Half or full duplex RJ 45 connector Dual 10 100TX Half...

Page 156: ...MB NVRAM for cached write protection Support for SMART capable disk drives Automatic detection of hard disk failure with automatic rebuild to global hot spare Power Supply Modules Triple redundant with hot swap System can tolerate failure of one supply two required for minimum operation 2 1 operation Audible alarm and network alarm for failure Fans 2 Redundant fan assemblies with fan speed monitor...

Page 157: ...d 3 5 low profile or half height form factor Extra Drive Bays None available backup solution must be in external package System Memory 256MB SDRAM 2x128MB DIMMs ECC capable with hardware error scrubbing corrects single bit errors detects multiple bit errors Additional Network Interfaces Supported by add in PCI card Vendors Cards supported 10 100TX Half or full duplex RJ 45 connector Dual 10 100TX ...

Page 158: ...st distance for radiated emissions ANSI C63 4 1992 test procedure CISPR 22 1993 Class A at 10 meters test limits FCC Class A Conducted Emissions Test at A2LA or NVLAP accredited test facility Canada Industry Canada Accepts FCC test results Interference Causing Equipment Standard ICES 003 Issue 3 1997 Canadian Standards Association CAN CSA CISPR 22 96 test methods and limits Class A Safety Complian...

Page 159: ...oustical noise and ergonomic issues must be provided This class should not be used for personal computers terminals or system peripherals that will have a market application in systems associated with Class B2 Specification Description Operating Temperature 5 to 35 C 45 to 95 F Storage Temperature non operating 40 to 70 C 40 to 140 F Operating Humidity 20 to 80 non condensing Storage Humidity non ...

Page 160: ... m 45 4kg Shock Transportation Shock machine test with trapezoidal waveform and velocity change per table below Type 1 Single or multiple products boxed non paletized which may be shipped as a single unit to the end user Type 2 Single product palletized and prepared for shipment such that it s orientation is intended to be controlled Type 3 Multiple products unitized and palletized which are shipp...

Page 161: ...the 120V range Specification Description Power Line 100V 120V 220V 240V 10 50Hz and 60Hz 5 Power Line Transient Low Energy Pulse 3KV 100kHz Ring Wave High Energy Pulse 1KV at 1 2 Microsec by 50 Microsec Recoverable Power Line Surge From 129V to 150V for 500 milliseca a Tests made while operating on the 120V range Recoverable Power Line Sag From 108V to 80 5V for 500 millisec Power Line Dropout Fro...

Page 162: ...includes each of the above kits n Hewlett Packard also offers several hardware upgrades for the HP NetStorage 6000 They are n Storage upgrade which allows you to add three a new RAID set or more drives to your current system n Network interface card upgrade which allows you to add different networks to your system n Desktop conversion which lets you make the unit more presentable for desktop usage...

Page 163: ...System Specifications Replacements and Upgrades C 12 ...

Page 164: ...t applet To access Telnet 1 Run your Telnet applet and specify the host name or IP address of the server 2 Once you are connected the interface prompts you to enter a command Press Enter or type Menu A menu driven interface appears 3 Review the screen and enter commands as necessary to complete your task For more information on Telnet see Managing the HP NetStorage 6000 Using Telnet You can view t...

Page 165: ...Telnet Information D 2 ...

Page 166: ...ust map your IP address to a machine name Make sure the addresses of the WINS servers are entered in the Configuration tab under Network Settings Windows Settings the Domain Name Server is entered in the Configuration tab under Network Settings TCP IP Settings these servers are running the system name on the HP NetStorage 6000 matches the entry on the DNS server The Windows environment does not se...

Page 167: ...d and serve files without interruption there is a much greater risk of data loss in this state The drive replacement kit provides detailed instructions for installing replacement drives rebuilding the critical RAID set and assigning a hot spare How do I turn off the alarm Push the alarm reset button on the front panel Can I connect a monitor keyboard and mouse to the HP NetStorage 6000 HP does not...

Page 168: ...your UNIX users guide for more information about mount points My version of the syslog is not automatically displaying HP NetStorage 6000 event log entries in the system log file Red Hat Linux 6 1 requires that you set the r option in the syslog daemon to enable the device to receive messages from the network This action along with defining the remote server on the SYSLOG page allows the HP NetSto...

Page 169: ...her computer The easiest way to determine this is to turn off the unit and ping it again If the unit responds while it is turned off then you have an IP conflict Alternatively the Telnet or TTY interface event log displays an IP conflict message when one exists The NetStorage web interface pages are not displaying correctly The NetStorage web interface uses Java components to properly display syst...

Page 170: ...age web interface in Netscape is small and unreadable on my HP UX machine 1 Change the browser fonts from HP fonts to Sun fonts to improve the interface appearance To do this set the environment variable MOZILLA_JAVA_FONT_PROPERTIES to MOZILLA_HOME java classes sun If this doesn t help try option 2 2 You need to change your font settings in the browser Select Edit Preferences Appearance Fonts and ...

Page 171: ...witch may have to be cycled off and on Power modules not present or not latched Check installation of power modules Multiple power supply failure Call your HP service representative Power system failure Call your HP service representative Fan Status Blinking red Fan failure 1 Turn off the alarm by pressing the alarm reset button on the front panel The fan status LED continues to flash as long as t...

Page 172: ...all an HP service representative if the CPU fan has failed Network Activity Blinking red All network links are bad or unattached Check network cable and connections Check hub switch port function and protocol settings Drive Active top row of LEDs on the front panel Off Hard drive not fully seated Tighten the screw Blinking yellow Drive initializing or rebuilding No action required Blinking red Dri...

Page 173: ...sories UPS operates on battery even though normal line voltage is thought to exist UPS input circuit breaker tripped Reduce the load on the UPS by unplugging equipment and reset the circuit breaker by pressing the plunger back in Very high low or distorted line voltage Test the input voltage with the utility voltage display Inexpensive fuel powered generators can distort the voltage If acceptable ...

Page 174: ...battery is discharged from an extended power outage None Replacement Battery LED is lit Weak batteries Allow the batteries to recharge for at least four hours If the problem persists after recharging replace the batteries Replacement batteries not properly connected Confirm the battery connections Problem Possible Cause Solution ...

Page 175: ...lays event log messages The event log and email notifications give you the time the error occurred If one or more actions fail the failed actions repeat in the next monitoring cycle Trap Message Event Log Message E mail Message LCD Message Web Interface Message Solution Partition X is full File system FilesystemN ame usage capacity of system at location sysLocation is at fileSysThres hold F40 File...

Page 176: ...ing the storage environment and restoring data from a tape backup A UPS failed UPS failure in system at location sysLocation U25 UPS failure Replace the failed UPS The battery is low or overloaded Low battery condition at system in location sysLocation Low battery condition at system in location sysLocation U22 low battery Replace the battery UPS battery in system at location sysLocation needs to ...

Page 177: ...stem at location yy is in critical condition the AC power is not detected Power module x AC warning Check to insure that the power supply is properly secured in the unit Replace the power supply if this is not effective NetStorage 6000 fan x failed Fan xx in the system at location yy failed Replace fan The primary power cord failed The primary power cord in the system at location yy failed The pri...

Page 178: ...re Drv Vendor Product ID Size R11 Drive failure R12 CtlrN failure Power fail at system in location sysLocation System is running on battery U20 pwr fail on batt Power restored at system in location sysLocation U21 power restored No action required Battery recharged to normal condition at system in location sysLocation Trap Message Event Log Message E mail Message LCD Message Web Interface Message ...

Page 179: ...imilar or related operations into a single one Archive directory Volume directory structure information on a backup tape created by the HP NetStor age 6000 This information is not directly accessible to the user Its function is to speed up restore operations Archive header General backup information found only on the first tape of a backup set B Backup job A list of volumes and backup type full or...

Page 180: ...he status tab Common Internet File System CIFS A standard way of sharing resources over an IP Network This standard supersedes SMB Community String The SNMP keyword required for network management tools to retrieve operational or configuration information from the device Credentials A user s account name and password D Daemon A process that is always running on a computer system typically perpetua...

Page 181: ...nother one and so on until the IP address is found The first DNS server that is que ried is known as the Primary DNS the second DNS server is known as the Secondary DNS Each DNS server has a unique IP address Dynamic Host Configuration Protocol DHCP Software that automatically assigns IP addresses to client stations logging onto a TCP IP network It eliminates having to manually assign IP addresses...

Page 182: ...nstalled physical drive used as a backup in case an assigned drive fails The hot spare automatically takes over the duties of the failed drive The HP NetStor age 6000 allows you to set the number of hot spares desired I IP address A unique 32 bit value that identifies network hosts using TCP IP An IP address or block of addresses is assigned upon application to organizations responsible for that f...

Page 183: ...ount All NT workstations and servers on a network must be provided with a machine account in order to participate in a domain Media Access Control MAC address A unique hardware specific address used to identify a network node Meta data Data that describes data This includes files names file properties and security infor mation and lists of block addresses at which each file s data is stored Mount ...

Page 184: ... that defines which Host User and Group files are applicable for this device A master NIS server may manage multiple file sets and the NIS domain defines which set is associated with this device NIS Server address The IP address of the master server that automatically provides updates to the Host User and Group files P Packet A block of information sent across a network Packets contain header whic...

Page 185: ...stores a copy of the Security Accounts Manager SAM data base and uses this database to authenticate users R Redundant Array of Independent Disks RAID RAID is a method of combining several disk drives into a single logical storage unit RAID offers the advantage of fault tolerance by providing real time data recovery when a disk drive fails increasing system uptime and network availability RAID also...

Page 186: ...protocol is used on the internet to route e mail Small Computer System Interface SCSI A SCSI interface is used to connect microcomputers to SCSI peripheral devices such as many hard disks and printers and to other computers and local area networks SMP See Symmetric Multiprocessing SMTP See Simple Mail Transfer Protocol SNMP See Simple Network Management Protocol Subnet Mask A 32 bit numeric mask t...

Page 187: ...ned to every backup tape created by the HP NetStorage 6000 Tape protection The length of time a backup tape created by the HP NetStorage 6000 cannot be over written unless otherwise specified in the Run Now option Tape protection is a safety device to prevent backup tapes from being overwritten prematurely TCP IP A commonly used networking protocol that allows interconnection of different network ...

Page 188: ... in the UNIX environment that identifies an individual to a computer system User Level Security The HP NetStorage 6000 uses a domain controller to authenticate users when they access the device Access Control Lists ACL define a user s access rights to a partic ular object V Virtual volume A volume containing checkpoints for a real volume This allows you to view the check points currently existing ...

Page 189: ...er TNG Framework 10 1 Configuration administrative password 3 12 date and time 3 11 informational settings 3 10 SMTP Email 3 7 SNMP Network Management 3 8 system log 3 9 UNIX 3 4 Windows 3 6 Configuration tab 3 1 Contact phone number 3 10 Cooling fans 6 4 CPU and memory utilization 6 5 CPU specifications C 1 Creating backup job 5 14 directory 4 12 file volume 4 9 logical drive 4 4 mount points 8 1...

Page 190: ...s 5 1 HP TopTools 10 3 I Identity tab 2 1 Information report 7 1 Informational settings 3 10 L Local backup 5 5 Log file NetStorage events 6 3 Logical drive creating 4 4 deleting 4 5 information 4 3 rebuilding 4 6 M Management applications 10 1 ManageX 10 10 Map files modifying 8 12 Mapping user name 3 14 Mapping NT and UNIX users 8 12 Mapping UNIX and NT accounts 3 14 Mixed mode security 8 9 Modi...

Page 191: ...s 8 4 Share level security 8 4 Shares creating 4 14 Simple Mail Transfer Protocol 3 7 Simple Network Management Protocol 3 8 SMTP 3 7 SNMP 3 8 Software license agreement A 2 Spare drive hot swappable 4 7 Statements A 1 Status lights E 6 Status summary 6 1 Status tab 6 1 Storage tab 4 1 Support 9 1 Support tab 9 1 Swap hard drive 4 7 System location 3 10 System log 3 9 System messages 6 3 System na...

Page 192: ...ng help 1 14 V Viewing client activity 6 7 CPU utilization 6 5 file volume information 4 8 logical drive information 4 3 network transmisson information 6 6 physical drive information 4 2 system messages 6 3 Volume capacity threshold 3 8 Volumes creating 4 9 deleting 4 11 expanding 4 10 renaming 4 10 restoring 5 18 view information 4 8 W Warranty support B 3 Web interface 1 9 Windows creating shar...

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