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HP Jornada 928 - Wireless Digital Assistant, User Manual

The HP Jornada 928 - Wireless Digital Assistant is a powerful handheld device that combines the functions of a PDA and phone. To get the most out of your device, make sure to check out the comprehensive User Manual. Download it for free at manualshive.com, your ultimate destination for user manuals.

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6 

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 troubleshooting 

If you encounter difficulty while using your hp Jornada, this chapter will 
help you find answers. If you need information about troubleshooting 
ActiveSync or connecting to your desktop PC, click 

Microsoft 

ActiveSync Help

 on the 

Help

 menu in ActiveSync. 

The information in this chapter will help you 

•

 

reset your hp Jornada. 

•

 

restore your hp Jornada to the factory default settings. 

•

 

troubleshoot basic problems. 

•

 

troubleshoot problems with remote connections. 

•

 

troubleshoot problems with the display and touch screen. 

•

 

troubleshoot phone problems 

Summary of Contents for Jornada 928 - Wireless Digital Assistant

Page 1: ...hp Jornada 920 series wireless digital assistant user s guide Printed in Singapore Edition One F1871 90005 ...

Page 2: ...t the prior written consent of Hewlett Packard Co except as allowed under the copyright laws The programs that control this product are copyrighted and all rights are reserved Reproduction adaptation or translation of those programs without prior written permission of Hewlett Packard Co is also prohibited Microsoft ActiveSync MSN Outlook Windows Windows Media Windows NT and the Windows logo are ei...

Page 3: ...o the internet or to a network 63 browsing the web or a corporate intranet 69 sending and receiving e mail and sms messages 74 hp MicroChaiVM 83 EzWAP 88 4 getting started with pda functions 91 navigating in microsoft windows for pocket pc 92 alerts and notifications 100 entering information 101 finding and organizing information 114 managing memory 115 backing up and restoring data 118 display an...

Page 4: ... messenger 157 hp image viewer 160 codewallet pro 166 6 troubleshooting 167 resetting your hp Jornada 168 basic problems 170 remote connections 174 display problems 177 phone problems 178 7 support and service 181 web site 181 customer support 181 service 181 contacting hewlett packard worldwide 182 warranty 187 glossary 195 appendix phone safety 199 index 203 ...

Page 5: ... data and documents with you and easily upload updated information upon returning to your desk hp Jornada offers you the highest quality in performance and power management as well as rich programs and utilities designed by Hewlett Packard making hp Jornada your powerful reliable mobile business partner This chapter includes four sections welcome lists the hp Jornada package contents and provides ...

Page 6: ...and set up of your hp Jornada hp documentation pack includes this user s guide a Regulatory Information Leaflet and the hp Jornada Accessories Guide Pocket PC Companion CD includes Microsoft ActiveSync and Microsoft Outlook for your desktop PC as well as programs and utilities that add functionality to your hp Jornada using this guide This user s guide is designed to help you get started using you...

Page 7: ...hat should be observed to prevent loss of data or damage to your hp Jornada Helpful information related to the topic where to find information The following table is a guide to additional information to help you use your hp Jornada For information on See this source Programs on your hp Jornada This user s guide or online Help To view Help tap Help on the Start menu Additional programs that can be ...

Page 8: ...Mobile Devices Web site www microsoft com mobile pocketpc You can get help for specific programs and for Microsoft Pocket PC software by tapping Help on the Start menu Help is displayed for the active program To display a menu of all Help files available on your hp Jornada tap the View menu and then tap All Installed Help or simply tap Help while the Today screen is active Navigate in Help just as...

Page 9: ...alled programs will not be deleted if your hp Jornada loses power hp applications hp backup Protect your valuable data even when you are away from your office by backing up your personal information manager PIM databases Contacts Calendar and Tasks or your entire hp Jornada to an optional CompactFlash card hp display profile Use a pop up menu to apply one of four profiles for screen brightness and...

Page 10: ...MIDP Java applications MIDlets such as games and messaging utilities offered by your GSM GPRS service provider hp profiles Use this convenient application to set all options for power management PDA volume and alerts phone ringing and display brightness Apply one of the preset profiles or configure the profiles to suit your work environment W phone display Use hp phone display to set options for d...

Page 11: ...ail messages from your hp Jornada Notes Create handwritten or typed notes drawings and recordings Pocket Excel Create new workbooks or view and edit Excel workbooks created on your desktop PC Pocket Word Create new documents or view and edit Word documents created on your desktop PC Tasks Keep track of your to do list Microsoft Pocket Internet Explorer 1 Browse the Web and view channels and subscr...

Page 12: ...atures of your hp Jornada Developer One CodeWallet Pro Store organize and retrieve personal information such as passwords credit card numbers favorite URLs and emergency phone numbers The Pocket PC Companion CD included with your hp Jornada has additional programs for both your desktop PC and your hp Jornada You can also install programs from a variety of sources including the Internet For more in...

Page 13: ...ton Press and hold to turn phone functions on or off When phone is on press to end a call or to apply an alert profile 9 Ambient light sensor Enables you to create a display profile that automatically turns the backlight on or off 10 Volume scroll control Adjust the talk volume while a call is connected or scroll the phone display 11 Record button Press and hold to record voice notes Release to st...

Page 14: ...tery 25 SIM card slot Install an optional GSM SIM card to activate phone functions 26 DC jack Connect to ac power to recharge the batteries 27 USB connector Connect to your desktop PC using the supplied cradle or an optional sync cable 28 Microphone Record voice notes The hardware buttons on your hp Jornada that is the buttons on the device itself rather than buttons or icons that appear on the di...

Page 15: ...a missed phone call that the phone is in auto roaming mode or that an SMS message has been received Send button Press the Send button to start to the Microsoft Phone application answer an incoming call dial the selected number When the auto cover is closed you can also use the Send button to dial a number from your speed dial list or to review the lists of incoming and outgoing calls For more info...

Page 16: ...the speaker is not muted a beep indicates that recording has started release the record button to stop recording If the speaker is not muted a double beep indicates that recording has stopped If your hp Jornada is off pressing the record button will turn it on To avoid inadvertently turning on your hp Jornada you can disable this feature For more information see managing power later in this chapte...

Page 17: ...Pocket Outlook Contacts application press and hold the Contacts hot key to display the hp alert profile pop up menu when working in Pocket Outlook Contacts press the Contacts hot key to filter the contact list on category calendar hot key press the Calendar hot key to launch the Pocket Outlook Calendar application when working in Pocket Outlook Calendar press the Calendar hot key to change views f...

Page 18: ... cover from your hp Jornada To remove the auto cover 1 Open the auto cover to the fully open position about 120 2 Gently pull one side away from the hp Jornada until it pops free 3 Pull the other side free To replace the auto cover 1 Align the auto cover with the hinges on the hp Jornada Note that the T shaped extrusions on the cover must align with the T shaped impression on the hinges as shown i...

Page 19: ...you frequently remove the auto cover you may want to disable the auto cover functions that turn your hp Jornada on and off or switch between speakerphone and handheld mode For more information see Auto Cover Help on your hp Jornada ...

Page 20: ...essories Guide do not drop your hp Jornada Dropping your hp Jornada can cause damage to delicate components such as the display Accidental damage is not covered under the warranty do not extend the antenna beyond 90 degrees avoid radiated interference Radiated interference from other electronic equipment may affect the appearance of the display of your hp Jornada Removing the source of the interfe...

Page 21: ...with a GSM GPRS service provider and you want to use the phone functions of your hp Jornada install the SIM card provided by your service provider as shown in the diagram 1 2 3 1 Slide the lock on the SIM card slot to the left 2 Lift the SIM card slot 3 Insert the SIM card into the SIM card slot 4 Fold the SIM card slot down and then slide the lock to the right ...

Page 22: ...facing upwards Hold the battery at a 30º degree angle relative to the connectors and slide the battery into the battery compartment 2 Hold the battery compartment door at a 45º angle relative to the device and slide the door into the bottom clasp before placing the door over the removable battery 3 Slide the battery lock to the locked position ...

Page 23: ...on your hp Jornada 4 Complete the Welcome Wizard The first time you start your hp Jornada the hp invent screen appears Then after a few moments the Welcome Wizard begins The Welcome Wizard presents a brief orientation to Microsoft Windows for Pocket PC helps you align the touch screen and prompts you to select your city and time zone ...

Page 24: ...echargeable lithium polymer batteries The removable battery can be removed to allow access to the SIM card slot The embedded battery cannot be removed it provides power when the removable battery is not present How long you can operate your hp Jornada without recharging the batteries depends on the features and functions you use If you use only the PDA functions no phone functions and without usin...

Page 25: ...ediately Main Battery Very Low To prevent possible data loss replace or recharge your batteries Your hp Jornada will shut down due to low battery power Embedded Battery Very Low Embedded battery very low You may lose data if phone functions are turned on Embedded Battery Empty Embedded battery empty Please recharge immediately To prevent data loss do not take out the removable battery until the em...

Page 26: ...quired by your hp Jornada While your hp Jornada is connected to ac power the batteries are charged automatically The color of the LED indicates the status of the batteries amber indicates that the batteries are charging and blue indicates that the batteries are fully charged If you will not be using your hp Jornada for an extended period of time be sure to charge the batteries fully or connect to ...

Page 27: ... you must have a subscription with a GSM GPRS service provider and you must install the SIM card provided by your service provider For more information see chapter 2 To turn on the phone Press and hold the End red button or In the Command bar tap and then tap Turn phone on You may be required to enter a personal identification number PIN to unlock your SIM before you can turn on the phone If your ...

Page 28: ...urrent power source To check battery power 1 On the Start menu tap Settings 2 On the System tab tap the Power icon The remaining power is displayed on a status bar in the Power control panel If you are running on battery power the status bar shows the combined average state of the removable and embedded batteries If the batteries are charging the status bar indicates that the batteries are chargin...

Page 29: ...he Power preferences page of the hp profiles application to set options for turning your hp Jornada on and off both for convenience and to conserve battery power You can set your hp Jornada to turn on whenever you tap the touch screen or open the auto cover Disabling the record button and the hp hot keys while the hp Jornada is off prevents you from inadvertently turning on your hp Jornada by pres...

Page 30: ...p Jornada between charges turn off the backlight Press and hold the power button to turn off the backlight or use the Backlight control panel to set the backlight to turn off automatically after a short period of inactivity turn off the display manually If you are playing music or using other functions that do not require the display turn off the display Press and hold the hp home menu hot key to ...

Page 31: ...ication to mute the speaker or use the Sounds Notifications control panel to turn off all but the most necessary system sounds avoid using CompactFlash accessories while on battery power Some CompactFlash accessories use considerable power and will quickly drain your batteries do not listen for infrared transfers Although you can set your hp Jornada to constantly monitor the infrared port for file...

Page 32: ......

Page 33: ... phone This chapter includes two sections getting started with phone and wireless data functions tells how to set up your hp Jornada to use wireless phone and data functions and how to interpret the phone display using the phone tells how to make and answer phone calls and how to customize phone settings ...

Page 34: ...services enable you to use your hp Jornada as a phone You can make and receive calls and SMS messages to a number assigned by your service provider installing the sim card When you register for a new account your GSM GPRS service provider will provide you with a SIM subscriber information module card The SIM card contains your phone number information about services to which you have subscribed an...

Page 35: ...w SIM card in the SIM card slot 8 Fold the SIM card slot down and then slide the lock to the locked position 9 Replace the battery and battery cover and slide the battery cover lock to the locked position turning the phone on and off You turn the phone on or off independently of your PDA The phone functions must be on for you to make or receive incoming calls To turn on the phone functions Press a...

Page 36: ... Your phone is receiving an incoming call The phone cannot find a network carrier The SIM card is missing or has not been installed properly the SIM card may be faulty or your phone has been configured by your service provider to work only with specific SIM cards If your SIM card is installed properly and you still see this message contact your GSM service provider The SIM card may be password pro...

Page 37: ...e of the contact If you have Caller ID service the phone display also shows the names of incoming calls The phone display indicates the status of the phone and any recent activity using icons or text as shown below Icon Meaning icon changes to show signal strength data connection established phone is dialing or in a call call divert on new SMS message received new voice mail message received new v...

Page 38: ...tings speakerphone Use the speaker located at the bottom right corner of the device By default this method works with the auto cover open Use the auto cover control panel to change the default settings Use the hp quick menu to switch between handheld and speakerphone modes or use the hp auto cover control panel to change modes automatically While you are in a call use the volume scroll control on ...

Page 39: ...eception making a call There are several methods you can use to dial an outgoing call You can use the Microsoft Phone application to dial a call manually You can also make a call by using numbers in your speed dial list by using the Send button with the auto cover closed or by using voice commands To dial a call using the phone application 1 Install your SIM card and turn on the phone as described...

Page 40: ...tap Speed Dial and then tap the number of the speed dial entry you want to call or On the on screen keypad tap and hold the keypad number that corresponds to the Speed Dial entry To dial a two digit speed dial number tap the first digit and then tap and hold the second digit To make a call using the phone buttons 1 On the Start menu tap Settings and then tap the Phone Display icon 2 On the Call li...

Page 41: ...series wireless digital assistant while using Fonix Voice Dial To launch Fonix Voice Dial Press and release the record button or Press and hold the Send button You can change the button used to launch Fonix Voice Dial For more information see configuring hardware buttons in chapter 4 Fonix Voice Dial launches in listening mode While in listening mode Fonix Voice Dial monitors sounds for detectable...

Page 42: ...mber you want to dial or by saying the name of a contact To place a call by a number 1 Say dial a number Fonix Voice Dial will ask What number would you like to dial and then a beep will sound 2 Say the number you want to dial one digit at a time Fonix Voice Dial will speak the number and ask you if the information is correct ...

Page 43: ...the information displayed is correct say yes to dial the number or Say no to cancel the call and return to listening mode Fonix Voice Dial maintains a list of recognized names To call a contact by name the name must be in this list The list is generated from your Pocket Outlook Contacts database To be sure the Voice Dial list includes all your contacts update the list after you make change or add ...

Page 44: ...will pause the music Play will resume after you end the call or if you cancel the call without answering If you answer a call while you are connected to GPRS GPRS will be disconnected After you end the call you will need to manually reconnect to GPRS If you do not want to end your GPRS session ignore the incoming call If you answer a call while you are in a WAP session the session will suspend Aft...

Page 45: ...to open the Phone Settings control panel 2 On the Answer tab under Local voice mail select the if not answered in check box 3 From the drop down list select how long you want the phone to ring before it is routed to voice mail Your hp Jornada includes a pre recorded greeting asking callers to leave a message You can also create a custom greeting by recording a voice note To use a custom voice mail...

Page 46: ... sending and receiving e mail and sms messages in chapter 3 phone tips and advanced features Depending on the services offered by your GSM GPRS service provider and the services you subscribe to there are many advanced features of the phone you can use Your phone supports features such as speed dial call logs ringing tones caller ID call forwarding and others using hp dialer hp Dialer enables you ...

Page 47: ...with your desktop PC You can also create speed dial entries for the numbers you call most You can also copy phone numbers that are stored on a SIM card to your Pocket Outlook Contacts To copy phone numbers from a SIM card On the Start menu tap Programs and then tap the SIM Contacts icon dialing from Pocket Outlook You can dial a call directly from the Pocket Outlook Contacts list For more informat...

Page 48: ...e the arrow buttons to select an available location To delete a speed dial entry Tap and hold the contact in the box to the right of the speed dial number and then tap Delete on the pop up menu managing calls using the call log The Microsoft Phone application keeps track of calls you make receive or miss in the Call Log The Call Log can also tell you when a call was initiated how long it lasted an...

Page 49: ...ds free operation Some countries have laws that forbid using a mobile phone without a hands free headset while driving changing services settings The services settings allow you to access and configure any of the following services The services you have depend on the services offered by your GSM GPRS service provider and your subscription To configure a service Select the service and then tap the ...

Page 50: ... barring dial 33 password and then press the Send button To check the status of call barring dial 33 and then press the Send button change phone settings To adjust your phone settings tap Options on the Tools menu Ring Type Ring Tone These controls determine how your hp Jornada notifies you of an incoming phone call You can choose from various ring tones vibration or a combination of ring and vibr...

Page 51: ...ts adjust network settings You can specify how your phone chooses a wireless network as there may be more than one network available The selection you make remains active until you change it or change your SIM card The availability of Network Settings may depend on the GSM features and services enabled by your GSM GPRS service provider Current Network Displays the current registered network Tap Fi...

Page 52: ...f it contains sensitive information When you find your hp Jornada you can unlock the device by entering the preset password You must have pre set either a simple 4 digit password or a strong alphanumeric password with timeout feature For more information on setting a password see Settings Help on your hp Jornada To remotely lock your hp Jornada using SMS Send the following SMS message to the hp Jo...

Page 53: ...ck a custom text message or a graphic that you choose To open the Phone Display application On the Start menu tap Settings and the tap the Phone Display icon You can choose to display the name of your GSM network a clock your next appointment or a custom text message or bitmap image Tap to select a bitmap to be shown in the phone display Enter a short text message to be shown in the phone display ...

Page 54: ......

Page 55: ...you can synchronize information on your hp Jornada with another computer wireless data services describes the text messaging and other wireless services such as such as SMS cell broadcast and GPRS that are available on your hp Jornada connecting to the internet or a network describes how to establish a network or Internet connection using the built in wireless data functions browsing the web tells...

Page 56: ...r hp Jornada to your desktop PC and restore this data to your hp Jornada and copy files between your hp Jornada and desktop PC Before you begin synchronization install ActiveSync on your desktop PC from the Pocket PC Companion CD ActiveSync is already installed on your hp Jornada After installation is complete the ActiveSync Setup Wizard helps you connect your hp Jornada to your desktop PC set up ...

Page 57: ...select which information types are synchronized and to control how much data is synchronized For example if you choose to synchronize Calendar data you can specify how many weeks of past appointments you want synchronized By default ActiveSync does not automatically synchronize all types of information Use ActiveSync options to turn synchronization on and off for specific information types After y...

Page 58: ...using ActiveSync on your hp Jornada see ActiveSync Help on your hp Jornada synchronizing from a remote location You can also synchronize by dialing in to your desktop PC or connecting over a network This can be useful if you need to synchronize files or PIM information while traveling Before you leave you must configure both your hp Jornada and your desktop PC on your hp Jornada Create a partnersh...

Page 59: ...nsure your PIM program and e mail program Microsoft Outlook or Microsoft Exchange are running If you receive an error message on your hp Jornada that states that an information type needs attention or if unresolved items are reported after synchronization you must synchronize directly with your desktop PC using the USB cradle an infrared connection or an optional serial cable copying files between...

Page 60: ...any time you want ActiveSync lets you decide whether to back up all data each time or only new and updated information When you use the backup file to restore data to your hp Jornada data on your hp Jornada is replaced with the data stored in the backup file If you have created files on your hp Jornada since the last backup and do not want to delete these files during the restore process move the ...

Page 61: ...serial port Instructions on establishing a serial connection are included with these accessories Note that Windows 95 and Windows NT do not support USB or infrared connectivity Install ActiveSync on your desktop PC before connecting your hp Jornada by USB connecting by usb cradle The USB cradle included with your hp Jornada provides a convenient way to connect to your desktop PC In addition to ena...

Page 62: ...all outlet 2 Connect the cable from the cradle to a USB port on your desktop PC 3 Slide your hp Jornada into the cradle Your hp Jornada should start automatically and establish a connection to the desktop PC Connecting to your PC When you remove your hp Jornada from the cradle hold the cradle down with one hand and gently lift the hp Jornada with the other to avoid putting stress on the connectors...

Page 63: ... infrared ports however you may need to install and configure an infrared port on a desktop PC To install the port follow the manufacturer s instructions More information about infrared drivers for Microsoft Windows is available on the Microsoft Mobile Devices Web site at www microsoft com mobile pocketpc For complete instructions on connecting to your desktop PC by infrared refer to ActiveSync He...

Page 64: ... more information on rates and availability of wireless data services with your subscription Your hp Jornada supports the following wireless data services CBSMS cell broadcast Many GSM GPRS service providers offer cell broadcast services which transmit text based information such as news stock updates and weather reports to phones on their network GSM data transmission circuit switched data GSM da...

Page 65: ...ovider gave you a list of available channels and their ID numbers you can activate channels by entering the ID numbers from this list If you do not have a list of available channels you will want to activate channel 000 which is the topic index When the topic index is activated your hp Jornada will receive a current list of channels Many GSM GPRS service providers broadcast SMS messages in more th...

Page 66: ...ist of channels with you on your hp Jornada To activate a channel from the topic list 1 Tap the Index tab to see a list of available topics 2 Tap next to a topic heading to see a lit of available channels for that topic 3 Tap a channel in the list to select it and then tap Add Channel If the topic index tab displays the No topic index received message you must activate channel 000 or wait for the ...

Page 67: ...s capable of sending and receiving data via a mobile telephone network using the GSM protocol If your GSM GPRS service provider supports remote data connection you can use the built in phone functionality of your hp Jornada to connect to the Internet or to a remote computer To send or receive data over a GSM network you must have an account with a mobile telephone service provider that supports GS...

Page 68: ...d provided by the ISP or account administrator In addition you need an account with the ISP or corporate network you are connecting to or access permission to dial in to a specific computer If you plan to use the account to send or receive e mail messages directly from your hp Jornada you must also obtain the following information from your ISP or account administrator a user name and password for...

Page 69: ...Next 9 Enter the phone number of the service or remote computer you are connecting to 10 Tap Finish dialing a GSM connection Use Connection Manager to select the connection you want to use and to dial the connection To dial a connection 1 On the Start menu tap Settings 2 On the Connections tab tap the Connections icon 3 In the drop down list select the service that you want 4 Tap Connect closing a...

Page 70: ...nt configuring a GPRS connection Before you can connect to a GPRS network you must configure a connection You will need the following information from your GPRS service provider the name of the Access Point Node APN used by your service the name of the Domain Name Server s DNS if required To configure your GPRS connection 1 On the Start menu tap Settings 2 On the Connections tab tap the Connection...

Page 71: ...f your GPRS service provider specified the IP addresses for your DNS servers tap Advanced and then tap the Name Servers tab Select Use specific server addresses and then enter the DNS addresses provided by your GPRS service provider Tap OK 8 Tap Next 9 Under Access Point Name enter the APN provided by your GPRS service provider 10 Tap Finish ...

Page 72: ...sferred in the last context Click Reset to reset the Total GPRS authentication You must choose the authentication method required to connect to your GPRS network Check with your GPRS service provider to determine the authentication method used by your network There are three methods available None No authentication required PAP Password Authentication Protocol PAP CHAP Challenge Handshake Authenti...

Page 73: ...icrosoft Pocket Internet Explorer to view Web pages in either of these ways connect to an ISP or network and browse the Web To do this you ll need to create the connection first as described earlier in this chapter during synchronization with your desktop PC download your favorite links and mobile favorites that are stored in the Mobile Favorites subfolder in Internet Explorer on the desktop PC Wh...

Page 74: ...isit the hp Jornada Web site Hide pictures button Favorites button Home button Refresh button The Pocket Internet Explorer home page To view mobile favorites and channels 1 Tap the Favorites button to display your list of favorites 2 In the list tap the page you want to view ...

Page 75: ...vorites list You will need to synchronize with your desktop PC again to download the page to your hp Jornada or connect to the Internet to view the page To browse the Internet 1 Set up a connection to your ISP or corporate network as described earlier in this chapter 2 To connect and start browsing do one of the following tap the Favorites button and then tap the favorite you want to view ...

Page 76: ...chronize Unless you mark the favorite link as a mobile favorite only the link will be downloaded to your hp Jornada and you must connect to your ISP or network to view the content For more information on synchronization see ActiveSync Help on your desktop PC mobile favorites If you are using Microsoft Internet Explorer 5 0 or later on your desktop PC you can download mobile favorites Synchronizing...

Page 77: ...ded to the desktop PC and you can manually download content if needed You can add a button to the Internet Explorer toolbar for creating mobile favorites In Internet Explorer 5 0 on your desktop PC click Toolbars on the View menu and then click Customize conserving memory Mobile favorites take up storage memory on your hp Jornada Follow these tips to minimize the amount of memory used in the setti...

Page 78: ... and then tap the My Channels button to complete the AvantGo setup When synchronization is complete tap the AvantGo Channels link in your list of favorites to see a few of the most popular channels To add or remove channels tap the Add or Remove link sending and receiving e mail and sms messages If you have an e mail account with an ISP or on a corporate network you can use Inbox to send and recei...

Page 79: ...ctiveSync on your desktop PC in order to be transferred connecting directly to an e mail server In addition to synchronizing e mail messages with your desktop PC you can send and receive e mail messages by connecting to an e mail server using GSM circuit switched data CSD In addition to the creating a connection to a network or an ISP you must set up an e mail service in Inbox The ISP or network m...

Page 80: ...leted from the e mail server the next time you connect based on the settings you selected in ActiveSync You can work online or offline When working online you read and respond to messages while connected to the e mail server Messages are sent as soon as you tap Send which saves space on your hp Jornada When working offline you should download new message headers or partial messages and then you ca...

Page 81: ...chapter 3 getting connected 77 When you receive a message tap it to open it Unread messages are displayed in bold ...

Page 82: ... new message and file attachments of less than 100 KB in size The original messages remain on the e mail server or your desktop PC You can mark the messages that you want to retrieve in full during your next synchronization or e mail server connection In the message list tap and hold the message you want to retrieve On the pop up menu tap Mark for Download The icons in the Inbox message list give ...

Page 83: ...e tab tap the service you want to change Tap and hold the service and select Delete to remove a service composing messages You can use Inbox to compose both e mail messages and SMS messages To compose a message 1 Tap New 2 In the To field enter an e mail or SMS address of one or more recipients separating them with a semicolon or select a name from the contact list by tapping the Address Book butt...

Page 84: ...ap My Text and select a message 4 If you are sending an SMS message and want to know if it was received tap Edit tap Options and then select Request SMS text message delivery notification 5 Tap Send when you ve finished the message The message is placed in the Outbox folder on your hp Jornada and will be delivered in one of two ways ...

Page 85: ...p Options On the Message tab select your options If you want to organize messages into additional folders tap Tools and then tap Manage Folders to create new folders To move a message to another folder in the message list tap and hold the message and then tap Move to on the pop up menu The behavior of the folders you create depends on whether you are using ActiveSync POP3 or IMAP4 if you use Activ...

Page 86: ...This prevents you from having duplicate copies of a message but it also means that you will no longer have access to messages that you move to folders created from anywhere except the device if you use IMAP4 the folders you create and the e mail messages you move are mirrored on the server Therefore messages are available to you any time you connect to your mail server whether it is from your devi...

Page 87: ...MIDP specification you can take advantage of the mobile services games and messaging options offered by your service provider To start hp MicroChaiVM 1 On the Start menu tap Programs 2 In the hp Applications folder tap the hp MicroChaiVM icon using hp MicroChaiVM The Application Manager screen your interface with hp MicroChaiVM has the following items in its menu bar Options enables you to view th...

Page 88: ...nnecting to your desktop pc earlier in this chapter If you install a MIDlet from a Compact Flash card you must place the jar and jad files in the My Documents folder on the card If necessary create a My Documents folder on the Compact Flash card and place the jar and jad files in this folder or any of its subfolders 2 On the menu bar of the Application Manager screen tap Install 3 On the Install S...

Page 89: ...P proxy settings are correct From the Application Manager screen menu bar tap Options and then select HTTP Proxy 3 In the menu bar of the Application Manager screen tap Install 4 In the Install Source screen tap Type URL 5 Use the soft keyboard to enter the URL of the MIDlet suite jad file and then tap Download 6 If the Application Descriptor screen shows the MIDlet that you want to download tap Y...

Page 90: ... Make sure to have a GPRS connection before you begin downloading a MIDlet GPRS connection dropped If you make a call while connected to GPRS the connection is dropped when the other party answers the call You must manually reconnect GPRS before downloading another MIDlet For more information see connecting to the Internet or to a network earlier in this chapter To launch a MIDlet In the hp MicroC...

Page 91: ... Delete MIDlet suite screen appears displaying the information of the MIDlet that you want delete 3 If the information is correct tap Yes The Delete MIDlet suite screen appears prompting you to confirm deletion of the MIDlet or To cancel the deletion tap Exit 4 In the Delete MIDlet suite screen tap Yes if the information is correct or tap Exit to cancel the deletion process For detailed help and p...

Page 92: ...owse Mobile Internet sites the same way you browse HTML sites using Pocket Internet Explorer To start EzWAP On the Start menu tap Programs and the tap the EzWAP icon Before you can use EzWAP you must configure your hp Jornada connection settings to enable communication with your GSM GPRS service provider To configure EzWAP 1 In EzWAP on the Tools menu tap Options 2 Tap the General tab to edit the ...

Page 93: ...sed If you want EzWAP to automatically activate the selected connection when needed select the Connect automatically check box To change the default WML document that will load automatically as home page enter a URL under Home page 3 Tap the Connection tab to select your connection type ...

Page 94: ...eway in the Address box Enter the Port number in the Port box If the gateway works in connectionless mode select the Connectionless gateway check box If the gateway uses the WTLS technology for enhanced security over the wireless network select the WTLS secured connection check box 4 Under Timeouts specify the Connection timeout in milliseconds and the number and timeout of connection retries For ...

Page 95: ...y by adding programs and accessories In this chapter you will learn to navigate in Microsoft Windows for Pocket PC using the stylus use the Today screen to view your day at a glance switch programs using the Start menu hp home menu and hp task switcher enter information in a variety of ways find and organize information on your hp Jornada manage the memory on your hp Jornada configure display and ...

Page 96: ... and drag across the screen to select text and images Drag in a list to select multiple items tap and hold Tap and hold the stylus on an item to see a list of actions available for that item On the pop up menu that appears tap the action you want to perform aligning the touch screen From time to time you might notice that the accuracy of your stylus taps diminishes When this happens you can realig...

Page 97: ...ours of inactivity you will see the Today screen You can also display it by tapping and then Today On the Today screen you can see at a glance important information for the day You can customize the Today screen using themes or display your own graphic as a background For more information tap Settings on the Start menu and then tap Today ...

Page 98: ... to switch between running programs To start or switch programs using the hp home menu 1 Press the hp home menu hot key 2 Tap the button that corresponds to the program or document Tap to display the next or previous page Tap to add or delete pages Tap a button to switch to a program Select a page from the list The hp home menu displays up to 10 pages of buttons and icons that represent the progra...

Page 99: ...ier to access the programs you use most For more information see configuring menus later in this chapter hp task switcher Use hp task switcher to switch to a program or to quickly close all running programs hp task switcher offers two ways to display running programs Icon pad mode displays running programs as icons on a pop up menu the Icon pad Task bar menu mode lists running programs on a pop up...

Page 100: ... program tap the program icon on the icon pad to close a program tap and hold the icon for the program you want to close and then on the pop up menu tap Close to close all programs tap the Close All icon on the icon pad When hp task switcher is running in Task bar menu mode the running programs are displayed in a list on a pop up menu accessible from the Today screen To display the hp task switche...

Page 101: ...he program navigation bar and command bar The Navigation bar is located at the top of the screen It displays the active program and current time and allows you to switch programs and close screens Use the Command bar at the bottom of the screen to perform tasks in programs The Command bar includes menu names buttons and the Input panel button To create a new item in the current program tap New To ...

Page 102: ...98 hp Jornada 920 series wireless digital assistant user s guide The Navigation bar and Start menu New button Menu names Buttons Input panel button The Pocket PC Command bar ...

Page 103: ...ayed the Notification icon will appear Tap the icon to view all status icons pop up menus With pop up menus you can quickly choose an action for an item For example you can use the pop up menu in the Contact list to quickly delete a contact make a copy of a contact or send an e mail message to a contact The actions in the pop up menus vary from program to program To access a pop up menu tap and ho...

Page 104: ...variety of ways when you have something to do For example if you have set up an appointment in Calendar a task with a due date in Tasks or an alarm in Clock you will be notified in one or more of the following ways a message appears on the screen a sound which you can specify is played the blue LED blinks the device vibrates Use hp profiles to choose reminder types and sounds for your hp Jornada F...

Page 105: ...n your hp Jornada You can either type using the soft keyboard or write using the soft keyboard Block Recognizer Letter Recognizer or Transcriber In any case the characters appear as typed text on the screen To show or hide the Input panel tap the Input panel button Tap the arrow next to the Input panel button to see your choices When you use the Input panel your hp Jornada anticipates the word you...

Page 106: ...e time tap Settings on the Start menu On the Personal tab tap Input and then tap the Word Completion tab block recognizer With Block Recognizer you can use the stylus to input characters using strokes that are similar to the Palm Graffiti method To type with Block Recognizer 1 Tap the arrow next to the Input panel button and then tap Block Recognizer 2 Write a letter in the box ...

Page 107: ...using the stylus just as you would use a pen on paper To type with Letter Recognizer 1 Tap the arrow next to the Input panel button and then tap Letter Recognizer 2 Write a letter in the box When you write a letter it is converted to typed text that appears on the screen For specific instructions on using Letter Recognizer launch Letter Recognizer and then tap the question mark next to the writing...

Page 108: ... writing on the screen In any program that accepts writing such as the Notes program and the Notes tab in Calendar Contacts and Tasks you can use your stylus to write directly on the screen Write the way you do on paper You can edit and format what you have written and convert the information to text later To write on the screen Tap the Pen button to switch to writing mode This action displays lin...

Page 109: ...ve the Pen button See the documentation for that program to find out how to switch to writing mode If you want to edit or format writing you must select it first To select writing 1 Tap and hold the stylus next to the text you want to select until the insertion point appears 2 Without lifting drag the stylus across the text you want to select ...

Page 110: ...mand on the pop up menu or tap the command on the Edit menu To convert writing to text On the Tools menu tap Recognize If you want to convert only certain words select them before tapping Recognize on the Tools menu or tap and hold the selected words and then tap Recognize on the pop up menu If a word is not recognized it is left as writing Select the text you want to convert and tap Recognize on ...

Page 111: ...word you want to use Tap to return to your original writing Some tips for getting good recognition are listed below write neatly write on the lines and draw descenders below the line Write the cross of the t and apostrophes below the top line so that they are not confused with the word above Write periods and commas above the line for better recognition use the Tools menu to increase the zoom leve...

Page 112: ...attempt to recognize the writing again drawing on the screen You can draw on the screen in the same way that you write on the screen The difference between writing and drawing on the screen is how you select items and how they can be edited For example selected drawings can be resized while writing cannot To create a drawing Cross three ruled lines on your first stroke A drawing box appears Subseq...

Page 113: ... must select it first To select a drawing Tap and hold the stylus on the drawing until the selection handle appears To select multiple drawings deselect the Pen button and then drag to select the drawings you want You can cut copy and paste selected drawings by tapping and holding the selected drawing and then tapping an editing command on the pop up menu or by tapping the command on the Edit menu...

Page 114: ...In the Inbox program you can add a recording to an e mail message To create a recording 1 Hold the hp Jornada s microphone near your mouth or other source of sound 2 Press and hold the record button If the speaker is not muted a beep indicates that your hp Jornada is recording The LED shines steady amber while recording is in progress 3 While holding down the record button speak into the microphon...

Page 115: ...at you should consider the quality you need as well as how much storage memory the recording will use on your hp Jornada Not all recording formats are compatible with other software or computers If you will share your recordings with others or transfer a recording to your desktop PC be sure to choose a recording format that is supported by the software used to play recordings on the other computer...

Page 116: ...ding format 1 On the Start menu tap Settings and then tap the Input icon 2 On the Options tab in the Input control panel select a voice recording format from the drop down list The list of recording formats on your hp Jornada indicates the sample rate whether the format is stereo or mono and how much storage memory is required per second of recording You may need to experiment with different sampl...

Page 117: ... messages into the text entry area To insert a message tap My Text and then tap a message Tap to select a prewritten message After inserting a My Text message you can add text to it before you send the message To edit a My Text message on the Tools menu tap Edit and then tap My Text Messages Select the message you wish to edit and make desired changes ...

Page 118: ... the Start menu tap Find Enter the text you want to find select a data type and then tap Go to start the search To quickly find information that is taking up storage space on your hp Jornada select Larger than 64 KB under Type You can also use the File Explorer to find files on your hp Jornada and to organize these files into folders On the Start menu tap Programs and then tap File Explorer ...

Page 119: ...e pop up menu browsing to the new location and then tapping Paste managing memory Files settings and data that you add to your hp Jornada are stored in RAM The RAM on your hp Jornada is allocated between storage memory memory used to store files and data and program memory memory used by running programs The operating system automatically manages the allocation between storage and program memory h...

Page 120: ...e program memory you can use hp task switcher or the Memory control panel to stop programs you are not currently using In most cases programs automatically stop to free needed memory However in some situations such as when a dialog box is waiting for a response the program may not be able to stop automatically clear storage memory as described above This will free some storage memory so that it ca...

Page 121: ...tFlash card appear in a folder called Storage Card listed under My Device in the File Explorer application Data stored on a CompactFlash card will be saved even if your hp Jornada loses power To protect your data use hp backup to back up regularly to a CompactFlash card CompactFlash accessories can be purchased from a variety of third party vendors Your hp Jornada supports CompactFlash Type I or T...

Page 122: ...ckup application gives you added flexibility in backing up your valuable data With hp backup you can back up all data or back up only your Calendar Contacts Tasks and Inbox databases You can save the backup file to internal memory or to an optional CompactFlash memory card so you can safeguard your data even while you are traveling or away from your desktop PC Although you can back up data to inte...

Page 123: ...g the restore process move the files from your hp Jornada to your desktop PC or to an optional CompactFlash memory card before restoring information Depending on the type of backup file the restore operation replaces all information stored in your PIM databases or all data stored on your hp Jornada Any data added after the backup file was created will be lost To restore data with hp backup 1 Use h...

Page 124: ...he Personal tab tap the hp profiles icon You can use pop up menus to quickly apply display profiles and alert profiles Press and hold the Contacts hot key to display the alert profile pop up menu Press and hold the Calendar hot key to display the display profile pop up menu When the PDA functions are off and the auto cover is closed you can use the phone End button to apply an alert profile to cha...

Page 125: ... conditions are too dim to see the screen clearly Use hp profiles to adjust the brightness of your hp Jornada screen and set options for turning the backlight on and off You can configure four display profiles for different environments or lighting conditions for example indoors or low power Display profiles remember all of the display options for brightness and backlight To quickly apply a displa...

Page 126: ...ions used by your hp Jornada You can configure alert profiles for different environments for example a Loud profile for noisy environments or a Meeting profile that silences screen taps and uses vibration for most alerts To quickly apply an alert profile press and hold the Contacts hot key and then select a profile from the pop up menu ...

Page 127: ...each time you turn on your hp Jornada Today Customize the look of and the information that is displayed on the Today screen configuring hardware buttons You can configure the hardware buttons on your hp Jornada to suit the way you work Use the Buttons control panel to assign the hp hot keys and the record button to start any program To assign a program to a hardware button 1 On the Start menu tap ...

Page 128: ...uickly launch your favorite programs or open frequently used documents You can modify the buttons on the hp home menu by adding descriptions or by assigning them to other programs You can also add pages that contain buttons for the programs or documents you use most Tap to display the next previous page Tap to add or delete pages Tap a button to switch to a program Select a page from the list Tap ...

Page 129: ...ters long The default description is the file name Tap Delete to clear the current button assignment To add a page to the hp home menu 1 Press the hp home menu hot key to display the hp home menu 2 On the Page menu tap Add Page 3 Enter a name for the page and then tap OK 4 On the new page tap and hold a button to assign to a program or document 5 On the pop up menu tap Assign and then browse to se...

Page 130: ...rograms are available from software vendors or on the Web In addition to running Microsoft Pocket PC applications you can download on demand Java applications MIDlets that are based on the Mobile Information Device Profile MIDP specifications Suites of MIDlets may be available from your GSM GPRS service provider For more info see hp MicroChaiVM in chapter 3 or consult your GSM GPRS service provide...

Page 131: ... program file to the Program Files folder on your hp Jornada Refer to the Read Me file or documentation that came with the program to be sure you have copied the necessary file s For more information on copying files using ActiveSync see ActiveSync Help You can also use Pocket Internet Explorer to download some programs from the Internet directly to your hp Jornada If the program includes a xip or...

Page 132: ...of accessories designed to work with the hp Jornada 920 series wireless digital assistant Check the Hewlett Packard Web site at www hp com for updates to this list hp Jornada 920 series pocket keyboard Auto cover with built in keyboard for easy typing hp Jornada 920 series car dc adapter Charges your hp Jornada while from an automobile cigarette lighter compactflash accessories There are many Comp...

Page 133: ...heral devices For more information see accessories later in this chapter or visit the hp Web site at www hp com To install a CompactFlash card 1 Remove the dummy card from the CompactFlash card slot 2 If the card is a Type I extended card remove the CompactFlash door 3 Align the card as shown in the diagram and push it into the slot until it clicks into place If the card is Type I extended remove ...

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Page 135: ...rty programs include CodeWallet Pro from Developer One This section provides an overview of these programs and enough information to get you started For complete instructions on using a program refer to online Help for that program In this chapter you will learn about Microsoft Pocket Outlook and hp month view Microsoft Pocket Word Microsoft Pocket Excel Microsoft Windows Media Player for Pocket P...

Page 136: ...ornada and desktop PC and updates both computers with the latest information For information on using ActiveSync see ActiveSync Help on your desktop PC In this section you will learn to schedule appointments and meetings using Calendar track calendar details using hp month view keep track of friends and colleagues using Contacts keep a to do list in Tasks capture thoughts and ideas with Notes For ...

Page 137: ...pointment details Tap to create a new appointment You can customize the Calendar display for example change the first day of the week by tapping Options on the Tools menu To create an appointment 1 In Day or Week view tap the desired date and time for the appointment 2 Tap New ...

Page 138: ...p the date and time to change them 5 Enter other desired information You will need to hide the Input panel to see all available fields 6 To add notes tap the Notes tab You can enter text draw or create a recording For more information on creating notes see Notes capturing thoughts and ideas later in this chapter 7 Tap OK to return to Calendar If you select Remind me in an appointment your hp Jorna...

Page 139: ... how you want meeting requests sent by tapping Tools and then Options If you send and receive e mail messages through ActiveSync select ActiveSync To schedule a meeting 1 Create an appointment 2 In the appointment details hide the Input panel and then tap Attendees 3 From the list of e mail addresses in Contacts select the meeting attendees The meeting notice is created automatically and placed in...

Page 140: ...th details and features for convenient management of calendar data With hp month view you can view appointments and meetings on a monthly calendar easily move from one date to another by tapping the day Jump to any month or year by tapping the month or year in the navigation bar to bring up a list move forward or backward one month at a time using the arrows in the navigation bar ...

Page 141: ...data Tap an appointment in day zoom view to change the Calendar information for that appointment hp month view works with the calendar data you enter in Microsoft Pocket Outlook Consider assigning hp month view to the calendar button on your hp Jornada See configuring hardware buttons in chapter 4 date calculation You can also use hp month view to calculate the number of days between two dates or ...

Page 142: ...blue text displayed by Date2 and then select a date from the calendar The difference between the two dates in days and weeks is shown under Difference To find a date that is a specified number of days away 1 Tap the blue text displayed by Date1 and then select the start date from the calendar 2 Under Difference tap the blue text and enter a number of days or weeks The resulting date is displayed a...

Page 143: ... quickly share Contacts information with users of Pocket PCs and other mobile devices Tap and enter part of a name to quickly find it in the list Tap to display or edit the contact details Tap and hold to display a pop up menu of actions Tap to see additional phone numbers and e mail addresses Tap to create a new contact Select the category of contacts you want displayed in the list To change the ...

Page 144: ...the contact list the contact is saved automatically Scroll to see more fields 2 Using the Input panel enter a name and other contact information You will need to scroll down to see all available fields 3 To assign the contact to a category scroll to and tap Categories and select a category from the list In the contact list you can display contacts by category ...

Page 145: ...To show all contacts again clear text from the box or tap the button to the right of the box in the contact list tap the category list labeled All Contacts by default and select the type of contact that you want displayed To show all contacts again select All Contacts To view a contact not assigned to a category select None to view the names of companies your contacts work for in the contact list ...

Page 146: ...142 hp Jornada 920 series wireless digital assistant user s guide View contact details Tap to view notes Tap to change contact information ...

Page 147: ...create a new task Select the sort order of the list Indicates high priority Select the category of tasks you want displayed in the list Tap to display or edit the task details Tap and hold to display a pop up menu of actions To change the way information is displayed in the list tap Tools and then tap Options ...

Page 148: ...ou can enter a start date and due date or enter other information by first tapping the field If the Input panel is open you will need to hide it to see all available fields 4 To assign the task to a category tap Categories and select a category from the list In the task list you can display tasks by category 5 To add notes tap the Notes tab You can enter text draw or create a recording For more in...

Page 149: ...ntry Bar on the Tools menu and then tap Tap here to add a new task Enter your task information using the summary screen When you tap a task in the task list a summary screen is displayed To change the task tap Edit View task details View notes Tap to show and hide additional summary information Tap to change task ...

Page 150: ...in the note as an icon If the note list is displayed it will be created as a stand alone recording Tap to open a note or play a recording Tap and hold to display a pop up menu of actions Tap to create a new item Tap to change the sort order of the list Tap to show or hide the Recording toolbar Tap to record To create a note 1 Tap New 2 Create your note by writing drawing typing or recording For mo...

Page 151: ...ools menu tap Options and then browse to select the default template When you tap New the template appears with appropriate text and formatting already provided You can open only one document at a time when you open a second document you will be asked to save the first You can save a document you create or edit in a variety of formats including Pocket Word psw Rich Text Format rtf and Plain Text t...

Page 152: ...he screen after the first stroke you will see a drawing box indicating the boundaries of the drawing Every subsequent stroke within or touching the drawing box becomes part of the drawing For more information on drawing and selecting drawings see entering information in chapter 4 recording mode Use recording mode to embed a recording into your document Recordings are saved as wav files For more in...

Page 153: ... Excel icon 2 Tap the name of a workbook in the file list or Tap New to open a blank workbook To open a template rather than a blank workbook select a template for new workbooks On the Tools menu tap Options and then browse to select the default template When you tap New the template appears with appropriate text and formatting already provided You can open only one workbook at a time when you ope...

Page 154: ...ect a cell in the row or column you want to hide Tap Format then tap Row or Column and then tap Hide To show a hidden row or column tap Tools then tap Go To and then type a reference that is in the hidden row or column Tap Format then tap Row or Column and then tap Unhide microsoft windows media player Use Microsoft Windows Media Player for Pocket PC to listen to digital audio and video files such...

Page 155: ...an copy music files to enjoy on your hp Jornada by converting or ripping files from your favorite audio CDs or by downloading songs from a Web site such as EMusic com The CD included with your hp Jornada has sample songs from Emusic com and the MusicMatch JukeBox application which can be used to record songs from your favorite audio CDs in a format that can be played on your hp Jornada ...

Page 156: ...dows Media Player to enjoy streaming audio and video such as entertainment news music and more 1 To see a list of available content connect to the MSN Mobile site using Pocket Internet Explorer on your hp Jornada To view streaming media 1 On the Start menu tap Internet Explorer 2 Tap MSN Mobile 3 On the MSN Mobile page tap the link to MSN Mobile 4 Tap the link to Windows Media com working with aud...

Page 157: ... on the Reader command bar Or on a book page tap and hold on the book title and then tap Help on the pop up menu To start Microsoft Reader On the Start menu tap Programs and then tap Microsoft Reader getting ebooks for your hp Jornada You can download book files from the Web Just visit your favorite eBook retailer and follow the instructions to download the book files Sample books and a dictionary...

Page 158: ...tap the book title and then tap Library on the pop up menu To open a book Tap a title in the Library list Tap to open a book Tap to scroll through the Library list Tap to specify the books you want to display in the list Tap to select a sort order Tap here to navigate to other parts of the Reader reading a book Each book consists of a cover page an optional table of contents and the pages of the b...

Page 159: ...d book title Drag to select text and then tap an option Tap arrows to turn the page or tap and hold page to bring up page riffle Tap to select a navigation option You can also page through a book by using the volume scroll control on your hp Jornada using reader features Reading a book electronically gives you several options not available with paper books These options are available from any book...

Page 160: ...ark icon to go to the bookmarked page Highlights When you highlight text it appears with a colored background Notes When you attach a note to text you enter the text in a notepad that appears on top of the book page A Note icon will be displayed in the left margin To show or hide the note tap the icon Drawings When you add a drawing a Drawing icon appears in the lower left corner of the page and d...

Page 161: ... If you have a Hotmail or MSN account you already have a Passport Once you have obtained either a Microsoft Passport or a Microsoft Exchange account you are ready to set up your account Sign up for a Microsoft Passport account at http www passport com Get a free Microsoft Hotmail e mail address at http www hotmail com To switch to MSN Messenger On the Start menu tap Programs and then tap the MSN M...

Page 162: ...in working with contacts The MSN Messenger window shows all of your messenger contacts at a glance divided into Online and Not Online categories From this view while connected you can chat send e mail messages block the contact from chatting with you or delete contacts from your list using the pop up menu Tap and hold to display a pop up menu of actions Tap a contact to start a chat ...

Page 163: ...p and hold the contact then tap Unblock on the pop up menu chatting with contacts Tap a contact name to open a chat window Enter your message in the text entry area at the bottom of the screen or tap My Text to enter a preset message and then tap Send To invite another contact to a multi user chat on the Tools menu tap Invite and then tap the contact you want to invite View full chat Tap to send m...

Page 164: ...alled on your hp Jornada The hp Pocket Camera is available as an optional accessory For more information see the Accessories Guide or visit the hp Jornada Web site at www hp com You can view pictures on your hp Jornada in three ways browse mode shows small thumbnails of all the images on your hp Jornada with a preview of the current image view mode displays a single image at full size slideshow di...

Page 165: ...displays thumbnail views of the pictures in the current folder and information about the selected picture The Preview window displays the selected picture If no picture is selected the Preview window is blank Tap a thumbnail to display the picture in the Preview window Displays the file name capture date and time quality and size of the selected picture Tap menus or icons to change modes edit the ...

Page 166: ...gle in the upper left corner of the thumbnail images or tap Mark on the Edit menu recording sound files You can record sound files to go with your images When you display an image with an associated sound file the sound file is played unless the Play review related sounds option has been disabled An image that has an associated sound file has a musical note icon on its thumbnail To record a sound ...

Page 167: ...played in the main window Display other parts of the image by tapping an area in the thumbnail by scrolling with the navigation pad or by dragging the stylus on the screen slideshow mode In Slideshow mode pictures are resized and or rotated to fit the screen of your hp Jornada You can choose whether the slideshow automatically displays the next picture in sequence after a short delay or whether yo...

Page 168: ...uto rotate check box to rotate pictures if necessary to better fit the screen Select either Clockwise or Anti clockwise to determine the direction of rotation Show filename and Show date Select Show filename and or Show date to display information about the picture on the screen during the slideshow Play audio Select Play audio to play any associated sound files when the picture is displayed sendi...

Page 169: ... mode select the image that you want to copy 2 On the Edit menu tap Copy to Clipboard and then choose the appropriate size 3 Switch to the document or note into which you will paste the image 4 On the Edit menu tap Paste adding comments to images You can add comments use image viewer to add comments to jpg files To add a comment to a jpg file 1 In hp image viewer tap a jpg image 2 On the Edit menu...

Page 170: ...umbers CodeWallet includes information forms for your convenience and stores your data in encrypted password protected files CodeWallet Pro may not be included on some models of the hp Jornada To start CodeWallet Pro On the Start menu tap Programs and then tap the CodeWallet Pro icon For detailed help and procedures about using CodeWallet Pro refer to online Help or the CodeWallet Pro User s Guide...

Page 171: ... connecting to your desktop PC click Microsoft ActiveSync Help on the Help menu in ActiveSync The information in this chapter will help you reset your hp Jornada restore your hp Jornada to the factory default settings troubleshoot basic problems troubleshoot problems with remote connections troubleshoot problems with the display and touch screen troubleshoot phone problems ...

Page 172: ... operating system and preserves any saved data but you will lose any unsaved data Reset after restoring data from a backup file or when your hp Jornada appears to be frozen or locked up When you reset you lose unsaved data in all open documents or programs Use hp task switcher to close all open documents and programs before you reset To reset 1 Remove your hp Jornada from the cradle 2 Remove the C...

Page 173: ...settings erases all files programs and data stored in RAM You can restore data from a backup file saved on your desktop computer or on a CompactFlash card For more information see backing up and restoring data in chapter 4 or ActiveSync Help on your desktop computer To restore the factory defaults 1 Remove your hp Jornada from the USB cradle and disconnect all cables including the ac adapter from ...

Page 174: ...s regularly to avoid running out of battery power Batteries run out of power quickly You are using your hp Jornada in ways that drain power quickly Use external power to charge and power your device whenever possible especially when listening to music or using CompactFlash accessories Using wireless LAN GPRS and GSM functions can also drain the batteries very quickly Turn off these functions when ...

Page 175: ...eset your hp Jornada See resetting your hp Jornada in this chapter Caution You may lose any unsaved data when you reset hp Jornada locks up when running applications or it runs slowly hp Jornada is locked up Connect to ac power and reset see resetting your hp Jornada in this chapter Note Check to ensure that the device is not running low on power and avoid running several applications at the same ...

Page 176: ... display appears to be off even though power is on The display is off Press the power button to turn on the display or There is not enough light to see the display Turn on lights or move to a room with more light Use hp profiles to increase the brightness of the display Change hp profiles to use the light sensor to automatically turn on the backlight in dark conditions or The device has been reset...

Page 177: ... new hp Jornada Difficult to install or run software from previous hp handheld Software that runs on previous hp handheld devices may not run on your hp Jornada 920 series wireless digital assistant Because the hp Jornada 920 series wireless digital assistant uses a different processor and a new version of the Pocket PC operating system software built for previous generation Pocket PCs such as hp ...

Page 178: ... file on your desktop PC or a CompactFlash card remote connections This section offers troubleshooting help for connecting your hp Jornada to other computers For problems communicating with your desktop PC see ActiveSync Help able to dial out but unable to make proper connection Make sure the network to which you are trying to connect supports Point to Point Protocol PPP Your Internet service prov...

Page 179: ...ed ports so that they line up and are less than one meter three feet but more than five centimeters two inches apart make sure nothing is between the two infrared ports adjust the room lighting Some types of light interfere with infrared communication Try moving to a different location or turning off some lights The hp Jornada 920 series do not support raw IR network connection problems The follow...

Page 180: ...ronization wait a few minutes and try again Also if synchronization does not start right away the network is probably busy and it may take a minute for your device to connect to the network verify with your network administrator that your user name and password are correct verify with your network administrator that the network you are trying to connect to is available or try to connect to it from...

Page 181: ...ion when cradled using select USB connection from the drop down list ensure the USB connection is enabled in ActiveSync on your desktop PC Refer to ActiveSync Help on your desktop computer If the USB connection is already enabled disable the USB connection close the Connection Settings window and then reopen and re enable the USB connection reset your hp Jornada before putting it in the cradle to ...

Page 182: ...tions screen is difficult to read If you are having a hard time viewing a document in Notes try changing the size of the view To do this tap a zoom percentage on the Tools menu In Pocket Word and Pocket Excel on the View menu tap Zoom and then select a zoom percentage In Pocket Internet Explorer on the View menu tap Text Size and then select a size phone problems bad reception or calls are dropped...

Page 183: ...properly the SIM card may be faulty Contact your GSM service provider for more information cannot turn on phone but can use pda functions ensure that the removable battery is properly installed check battery power If total battery power both embedded and removable batteries is low or if the embedded battery is empty you cannot use phone functions Reset your hp Jornada For more information see rese...

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Page 185: ...the telephone numbers listed in the following table If the device requires service contact Hewlett Packard for service information shipping instructions and out of warranty service charges before you send your device to hp for repair In countries not listed in the table contact the Hewlett Packard authorized dealer or sales office service For diagnostic instructions and other service information c...

Page 186: ...ackard worldwide You will be pleased to know that our commitment to quality does not stop at the sale Our worldwide customer support network is available to give you personal telephone service should you need it Country Region Telephone Algeria 213 0 61 56 45 43 Argentina Buenos Aires All other cities 54 11 4778 8380 54 0810 555 5520 Australia 61 3 88778000 Austria 43 0 810 00 6080 Bahrain 800 728...

Page 187: ...99 Egypt 02 532 5222 Finland 358 0 20347288 France 0836696022 0 34 min Germany 49 0 1 805258143 Greece 30 10 6073603 Hong Kong 852 300 28555 Hungary 36 0 1 382 1111 India 91 11 6826035 Indonesia 62 21 3503408 Ireland 353 0 1 6625525 Israel 972 0 9 9524848 Italy 39 02 26410350 Japan 81 0570 000511 Korea Seoul All other cities 82 0 2 32700700 82 080 9990700 Malaysia 60 0 3 2952566 ...

Page 188: ...0 6068751 New Zealand 64 0 9 3566640 Norway 47 22 116299 Philippines 66 2 8673551 Poland 48 22 8659800 Portugal 351 21 3176333 Romania Inside Outside 01 315 44 42 40 1 315 44 42 Russian Federation Moscow St Petersburg 7 095 797 3520 7 812 346 7997 Saudi Arabia 800 897 14440 Singapore 65 62725300 Slovakia 421 2 68208080 South Africa Inside Outside 086 000 1030 27 11 258 9301 Spain 34 902 321 123 Sw...

Page 189: ...it www hp com cposupport loc regional html for updated telephone numbers and to access the hp customer care website in your local language All Customer Care Centers are available during office hours Pre sales Information in the USA is available 24 hours per day 7 days per week Support Service in the USA can be contacted from 5 am to 5 pm Pacific Time Monday through Friday The information in this d...

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Page 191: ...e unable to repair or replace the product within a reasonable amount of time the customer s alternate exclusive remedy shall be a refund of the purchase price upon return of the product limitation of warranty The above warranty shall not apply to defects resulting from misuse unauthorized modification opening for any reason operation or storage outside the environmental specifications for the prod...

Page 192: ...sful backup procedures hp makes no warranties or claims express or implied relating to restoring or recovering end user data limitation of liability and remedies The remedies provided above are the customer s sole and exclusive remedies In no event shall hp be liable for any direct indirect special incidental or consequential damages including lost profit whether based on warranty contract tort or...

Page 193: ...oduct to you If you have any queries about your rights contact the Hewlett Packard End User Support line at 0800 733547 hp software product license agreement and hp software product limited warranty This hp product contains preinstalled software programs Please read the hp Software Product License Agreement before proceeding Important Carefully read this License Agreement and the Limited Warranty ...

Page 194: ...ibition against decompilation shall be subject to Directive 91 250 EEC copies and adaptations You may make copies or adaptations of the software a for archival purposes or b when copying or adaptation is an essential step in the use of the software with a computer so long as the copies and adaptations are used in no other manner You have no other rights to copy unless you acquire an appropriate li...

Page 195: ...ctor in connection with a U S government contract shall be made only upon prior written agreement to terms required by hp sublicensing and distribution You may not lease sublicense the software or distribute copies or adaptations of the software to the public in physical media by telecommunication or at all without the prior written consent of hp termination hp may terminate this software license ...

Page 196: ...re Any third party software supplier s warranty terms that may be found on line or in any documentation or other materials contained in the product packaging shall supersede the hp Software Product Limited Warranty with regard to that third party software ninety day limited software warranty hp warrants for a period of NINETY 90 DAYS from the date of purchase that the software product will execute...

Page 197: ...n warranty Some states provinces or countries do not allow limitations on how long an implied warranty lasts so the above limitation or exclusion may not apply to you This warranty gives specific legal rights and you may also have other rights that vary from state to state province to province or country to country limitation of liability and remedies THE REMEDIES PROVIDED ABOVE ARE YOUR SOLE AND ...

Page 198: ...20 series wireless digital assistant user s guide Consumer transactions in Australia and the United Kingdom The disclaimers and limitations above shall not apply and shall not affect the statutory rights of a Consumer ...

Page 199: ...p PC even when you remove your hp Jornada DHCP Dynamic Host Configuration Protocol A protocol that assigns a dynamic IP address to your hp Jornada each time you connect to a network Dial up connection A connection between your hp Jornada and another computer by modem You can have a dial up connection with an ISP a network or with a modem attached to a PC Direct connection A connection between your...

Page 200: ...ions between computers and other peripherals and devices ISP Internet service provider A commercial business that provides Internet access to individuals or businesses usually for a fee Java A high level programming language used to create small applications that can be downloaded over the Web LAN local area network A group of computers usually in close proximity either in the same building or in ...

Page 201: ... while power is maintained Remote connection A connection between your hp Jornada and a remote computer or server Reset The process of restarting your hp Jornada and reinitializing the operating system Performing a reset erases any unsaved data in open documents but preserves data that has been saved Restore To return your device to the state it was in when data was last backed up This involves co...

Page 202: ... standard for connecting peripheral devices USB supports relatively fast data transfer rates and can be used to connect multiple devices to a single computer Virtual machine A self contained computer environment that allows Java applications to run without interacting with the Pocket PC operating system VPN virtual private network A network that is constructed by using the Internet to connect node...

Page 203: ...you drive If you are going to use your phone while driving give full attention to driving use a phone headset Laws in many countries requires the use of a hands free solution when driving a vehicle pull off the road and park before making or answering a call if driving conditions so require Radio frequency RF energy emitted by your hp Jornada may affect electronic systems in your vehicle For more ...

Page 204: ...e potential for interference If you have any reason to suspect that interference is taking place switch off the phone functions of your hp Jornada immediately hearing aids Some digital wireless phones may interfere with some hearing aids If you experience such interference you may want to consult your service provider other medical devices Operation of any radio transmitting equipment including yo...

Page 205: ...one functions of your hp Jornada when you are in an area with a potentially explosive atmosphere Obey all signs and instructions Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death Switch off the phone when at a refueling point service station Observe restrictions on the use of radio equipment in fuel depots fuel storage and distribution areas chemical pl...

Page 206: ...on in all conditions Therefore you should never rely solely upon a wireless phone for essential communications e g medical emergencies Remember to make or receive any calls the phone must be switched on and in a service area with adequate signal strength Emergency calls may not be possible on all wireless phone networks or when certain network services and or phone functions are in use Check with ...

Page 207: ...34 audio files formats 150 playing 150 170 ripping 151 secured content UUID 152 auto cover 2 11 34 removing 14 settings 15 23 25 34 AvantGo 73 B backing up data about hp backup 5 to CompactFlash card 118 to desktop PC 56 using ActiveSync 56 118 169 using hp backup 56 117 118 169 backup file 56 118 173 195 batteries about 20 charging 20 21 22 57 128 170 171 embedded 2 20 expected life 20 removable ...

Page 208: ...acting hp 182 Contacts about 7 132 139 adding notes to 141 backing up 5 118 categorizing 140 copying from SIM card 30 43 creating 140 customizing display of 139 dialing a call 43 finding 141 hot key 13 122 Summary Screen 141 synchronizing 53 viewing 141 converting files 55 cover 192 See auto cover cradle See USB cradle customer service See technical support D dc jack 58 deferred answer 40 DHCP pro...

Page 209: ...acking up data hp Dialer 42 hp home menu 5 94 124 125 hp home menu hot key 13 94 hp hot keys 12 13 23 25 123 hp image viewer about 5 131 adding comments to images 165 adding images to a document 165 adding recordings to an image 162 Browse mode 161 162 changing folders 160 file formats 160 sending images 164 165 Slideshow mode 163 starting 160 View mode 163 hp Jornada caring for 16 hardware featur...

Page 210: ...hone headset 2 Microsoft Exchange See Exchange Microsoft MSN Messenger See MSN Messenger Microsoft Outlook See Outlook Microsoft Passport See Passport Microsoft Phone application 35 Microsoft Pocket Excel See Pocket Excel Microsoft Pocket Internet Explorer See Pocket Internet Explorer Microsoft Pocket Outlook See Pocket Outlook Calendar Contacts Notes Tasks Inbox Microsoft Pocket Word See Pocket W...

Page 211: ... off 11 23 31 turning on 11 23 31 voice dial 37 voice mail 40 Phone Display 49 phone safety 34 199 pictures See hp image viewer PIM personal information manager 5 54 55 56 118 119 173 197 Pocket Excel about 7 131 149 customizing display of 150 file formats 149 opening spreadsheets 149 passwords 149 starting 149 synchronizing 149 templates 149 zooming 149 178 Pocket Internet Explorer 7 69 127 178 P...

Page 212: ...etting books for 153 Guidebook 153 highlighting text 156 Library 154 removing a book 156 searching for text 156 secured content UUID 153 starting 153 record button 12 25 123 recording about 110 adding to a note 110 adding to an e mail message 110 adding to images 162 creating 110 file formats 111 112 in Pocket Word 148 playing back 110 starting 12 status indicator 110 stopping 12 removable battery...

Page 213: ...4 55 help for 3 mobile favorites 53 Outlook 53 schedule 53 starting 53 troubleshooting 176 Word files 52 147 T Tasks about 7 132 adding notes to 144 alarm for 100 backing up 5 118 categorizing 144 changing 145 creating 144 customizing display of 143 due date 144 start date 144 Summary Screen 145 synchronizing 53 technical support 181 temperature operating 16 templates Pocket Excel 149 Pocket Word ...

Page 214: ...0 voice dialing See Fonix Voice Dial voice mail 40 46 voice notes See recording volume scroll control 12 warranty software 189 WAV files 148 Welcome Wizard 19 169 Windows Media Player 8 40 131 150 wireless data See GSM or GPRS WMA files 8 WMV files 8 writing on the screen 104 WWW See Web ...

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