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General Troubleshooting
Troubleshooting Chart - Assessing the Problem
Is the Printer
On and Online?
Can you print
a Configuration
Page?
Does the
printer control panel
display a "READY"
message?
Is the
printer
communicating
with the
network?
YES
Does an
"I/O Card Ready"
message appear on
the config
page?
If the problem persists, see your
network documentation.
NO
See Procedure 1
NO
See Procedure 2
NO
See Procedure 3
NO
See Chapter 8
NO
YES
YES
YES
YES
See Procedure 4
Figure 7-1
Assessing the Problem
112
Chapter 7 Troubleshooting the HP Jetdirect Print Server
ENWW
Summary of Contents for Jetdirect J7974E
Page 2: ......
Page 3: ...HP Jetdirect Print Servers Administrator s Guide ...
Page 10: ...viii ENWW ...
Page 18: ...8 Chapter 1 Introducing the HP Jetdirect Print Server ENWW ...
Page 26: ...16 Chapter 2 HP Software Solutions Summary ENWW ...
Page 68: ...58 Chapter 3 TCP IP Configuration ENWW ...
Page 114: ...104 Chapter 5 IPsec Firewall Configuration V 34 xx ENWW ...
Page 162: ...152 Appendix A LPD Printing ENWW ...
Page 178: ...168 Appendix D Open Source Licensing Statements ENWW ...
Page 184: ...174 Index ENWW ...
Page 185: ......
Page 186: ... 2006 Hewlett Packard Development Company L P www hp com ...