HP Jetdirect J7974E Administrator'S Manual Download

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Troubleshooting the HP Jetdirect Print
Server

This chapter describes how to diagnose and correct problems associated with the HP Jetdirect print
server.

A flowchart guides you to the correct procedures for troubleshooting the following:

●

Printer problems

●

HP Jetdirect hardware installation and connection problems

●

Network-related problems

To troubleshoot your HP Jetdirect print server, you may need the following items:

●

A Jetdirect configuration page (see

HP Jetdirect Configuration Pages

)

●

A Printer Configuration or Diagnostic Page

●

Documentation that came with your printer

●

Documentation that came with your HP Jetdirect print server

●

The diagnostics tools and utilities provided with your network software (for example, Novell
NetWare utilities, TCP/IP utilities, or network printer management applications such as HP Web
Jetadmin)

NOTE

Frequently asked questions about installing and configuring HP Jetdirect print servers

can be found by searching for your HP Jetdirect product at

http://www.hp.com/support/

net_printing

ENWW

109

Summary of Contents for Jetdirect J7974E

Page 1: ...J7974E J7979E J7982E J7987E J7990E J7991E J7992E J7993E HP Jetdirect Print Servers Administrator s Guide ...

Page 2: ......

Page 3: ...HP Jetdirect Print Servers Administrator s Guide ...

Page 4: ...ch products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Edition 2 9 2006 Trademark Credits Microsoft MS DOS Windows are U S registered trademarks of Microsoft Corporation NetWare and Novell are registered trademarks of Novell Corporation IBM is a registered trademark of...

Page 5: ...s Summary HP Install Network Printer Wizard Windows 10 Requirements 10 HP Jetdirect Printer Installer for UNIX 10 HP Web Jetadmin 11 System Requirements 11 Installing HP Web Jetadmin 11 Verifying Installation and Providing Access 11 Configuring and Modifying a Device 11 Removing HP Web Jetadmin Software 12 Internet Printer Connection Software 12 HP Supplied Software 12 HP Software System Requireme...

Page 6: ...ms 36 To Discontinue DHCP Configuration 37 Using RARP IPv4 38 Using the arp and ping Commands IPv4 39 Using Telnet IPv4 40 Creating a Telnet Connection 40 A Typical Telnet Session 41 User Interface Options 42 Using Telnet to Erase the Existing IP Settings 55 Moving to Another Network IPv4 56 Using the Embedded Web Server 56 Using the Printer Control Panel 56 4 HP Jetdirect Embedded Web Server V 34...

Page 7: ...Web Mgmt 88 SNMP 89 SNMP v3 89 Other 89 802 1x Authentication 90 IPsec Firewall 92 Network Statistics 92 Protocol Info 92 Configuration Page 92 Other Links 92 Help 92 Support 92 5 IPsec Firewall Configuration V 34 xx Default Rule Example 96 IPsec Security Associations SA 96 HP Jetdirect IPsec Firewall Wizard 97 Limitations to Rules Templates and Services 97 Step 1 Specify an Address Template 98 Cr...

Page 8: ...ay Error Messages 114 Procedure 4 Resolving Printer Communication Problems with the Network 115 8 HP Jetdirect Configuration Pages HP Jetdirect Configuration Page 118 Status Field Error Messages 118 Configuration Page Format 118 Configuration Page Messages 119 HP Jetdirect Configuration General Information 119 Security Settings 120 Network Statistics 122 TCP IP Protocol Information 123 IPv4 Sectio...

Page 9: ...uration 149 Printing from Windows Clients 149 LPD on Windows XP Systems 149 Adding Windows Optional Networking Components 149 Configuring a Network LPD Printer 150 Adding a New LPD Printer 150 Creating an LPR Port for an Installed Printer 150 Appendix B FTP Printing Requirements 153 Print Files 153 Using FTP Printing 153 FTP Connections 153 Control Connection 153 Data Connection 154 FTP Login 154 ...

Page 10: ...viii ENWW ...

Page 11: ... enhanced input output EIO slot HP Jetdirect external print servers connect printers or MFPs to the network by adapting a printer s input output connector such as a USB port to the network NOTE Unless otherwise specified the term print server in this manual refers to an HP Jetdirect print server and not a separate computer running print server software Supported Print Servers The features and capa...

Page 12: ...uct number and installed firmware version can be identified using various methods including the HP Jetdirect configuration page see HP Jetdirect Configuration Pages Telnet see TCP IP Configuration embedded Web server see HP Jetdirect Embedded Web Server V 34 xx and network management applications For firmware updates see Firmware Upgrades Supported Network Protocols The supported network protocols...

Page 13: ...979E J7982E J7987E J7991E J7992E J7993E 1 Refer to the current HP Jetdirect product data sheets for additional network systems and versions For operation with other network environments consult your system vendor or authorized HP dealer 2 Contact your network system vendor for software documentation and support 3 J7990E is a value featured product that supports IPv4 networks only In addition selec...

Page 14: ...on Dial In User Service RFC 2138 server Full featured HP Jetdirect print servers support the following EAP 802 1X methods PEAP Protected Extensible Authentication Protocol PEAP is a mutual authentication protocol that uses digital certificates for network server authentication and passwords for client authentication For additional security the authentication exchanges are encapsulated within TLS T...

Page 15: ... server For more information see IPsec Firewall Configuration V 34 xx Supplied Manuals The manuals listed below provide information on your HP Jetdirect print server Start or Use guides or equivalent printer documentation shipped with printers that have factory installed HP Jetdirect print servers This manual the HP Jetdirect Print Server Administrator s Guide for the applicable HP Jetdirect produ...

Page 16: ...or host name If a password is set it must be entered to log into the device After user login typical FTP commands to upgrade the device are illustrated below ftp bin ftp hash ftp cd download ftp put firmware image filename ftp ftp bye where firmware image filename specifies the full path name Be sure that the download is complete before exiting the session HP Support By Phone Highly trained techni...

Page 17: ...ibility For information on HP s commitment to accessibility of HP Jetdirect print server products Visit the HP Web site at http www hp com accessibility Send email to accessibility hp com ENWW Product Accessibility 7 ...

Page 18: ...8 Chapter 1 Introducing the HP Jetdirect Print Server ENWW ...

Page 19: ...nter for client server shared printing Simple printer setup and installation Installable version that runs from your hard disk is available for download from HP s Website NOTE Printer software drivers are not included and must be obtained separately HP Jetdirect Printer Installer for UNIX HP UX 10 x 10 20 11 x Solaris 2 6 7 8 SPARCsystems only TCP IPv4 Fast and easy installation of HP Jetdirect co...

Page 20: ...e your printers have a network connection either through a cabled wired connection or a wireless connection the wizard installs the printer on your systems or servers that will send print jobs directly to the printer This is called direct mode or peer to peer printing If your system is a server you can share the printer so that network clients can use the printer through the server also known as c...

Page 21: ... through a compatible Web browser by browsing to the HP Web Jetadmin host This allows printer installation and management on Novell NetWare and other networks Installing HP Web Jetadmin Before installing the HP Web Jetadmin software you must have administrator or root privileges on the local system 1 Download the installation files from HP online support at http www hp com go webjetadmin 2 Follow ...

Page 22: ...inting include High quality time sensitive documents can be printed remotely in full color or black and white Documents can be printed remotely at a fraction of the cost of current methods such as fax mail or overnight delivery services The traditional LAN printing model can be extended to that of an Internet Printing Model IPP requests for sending print jobs can be transmitted outbound through fi...

Page 23: ..._address is the IPv4 address configured on the HP Jetdirect print server ipp port identifies the port number which is port 1 for single port print servers default is ipp port1 Example http 192 160 45 40 An IPP connection to an HP Jetdirect print server with IPv4 address 192 160 45 40 ipp port1 is assumed and not required NOTE For a Secure IPP connection replace http with https in the URL string ab...

Page 24: ...endezvous technology for printer discovery and installation over a TCP IP network NOTE For a Mac OS X v10 4 system the printer must be on the same network segment that is not across a router In addition the Network Port Configurations setting must have the appropriate network port enabled for example Built in Ethernet is active and is listed at the top of the ports list To uniquely identify a prin...

Page 25: ...page or access the embedded Web server and view the Networking tab settings When printing a configuration page make sure a READY message appears on the control panel for at least 1 minute before printing the page For information on the contents of the configuration page see HP Jetdirect Configuration Pages Testing the Configuration 1 Open Safari and display a page 2 Click the Safari File menu and ...

Page 26: ...16 Chapter 2 HP Software Solutions Summary ENWW ...

Page 27: ...by the printer MFP device IPv6 Address Introduction An IPv6 address consists of 128 bits The normal format of an IPv6 address is eight fields each separated by a colon Each field contains four hexadecimal digits representing 16 bits hhhh hhhh hhhh hhhh hhhh hhhh hhhh hhhh where h is a hexadecimal digit 1 through 0 A through F This is sometimes called colon hexadecimal format Depending on the appli...

Page 28: ... are active however a manually configured address is disabled by default and must be manually enabled Stateless addresses assigned to the print server are under the control of a router Stateful addresses are normally assigned by a DHCPv6 server under the direction of a router however the print server can be configured to always use stateful configuration or to use stateful configuration if statele...

Page 29: ... by the router Stateless configuration fails Use DHCPv6 stateful configuration if stateless configuration fails Always use DHCPv6 On startup always use DHCPv6 for stateful configuration Stateful configuration is useful when host configuration beyond what a router can provide is necessary such as a domain name or DNS server addresses Using DNS HP Jetdirect print servers support the configuration of...

Page 30: ...0e 7fff fee8 1dd and the Windows system contains a LAN interface with 3 appended to its link local address you would use the following command ping6 fe80 20e 7fff fee8 1dd 3 Note that depending on the local interface used a route to the remote host address may need to be created IPv6 addresses as URL As a URL in a Web browser an IPv6 address must be enclosed in brackets For example to access the p...

Page 31: ... network environment Default IP Address Will Not Be Assigned A default IP address will not be assigned if a server based method such as BOOTP or DHCP is successful And if the print server is powered off on the same method will again be used to retrieve IP configuration settings If this method now fails to retrieve the IP configuration settings for example the BOOTP or DHCP server is no longer avai...

Page 32: ... 169 254 16 or 192 0 0 192 In this case you should verify on the Jetdirect configuration page that the assigned default IP address is as expected The IP address configured on your print server may be determined by inspecting the Jetdirect configuration page for the print server See HP Jetdirect Configuration Pages Default IPv4 Address Configuration Options Default IPv4 Parameter A Default IP confi...

Page 33: ...rned on These protocols are supported on HP UX Solaris Linux Windows 2000 Server 2003 NetWare and Mac OS systems Refer to your network operating system manuals to verify that your server operating system supports DHCP For more information see Using DHCP IPv4 NOTE Linux and UNIX systems For more information see the bootpd man page On HP UX systems a sample DHCP configuration file dhcptab may be loc...

Page 34: ...ocated on the BOOTP server or a separate TFTP server BOOTP TFTP servers are typically UNIX or Linux systems Windows 2000 Server 2003 and NetWare servers can respond to BOOTP requests Windows 2000 Server 2003 servers are configured through Microsoft DHCP services see Using DHCP IPv4 However Windows 2000 Server 2003 systems may require third party software for TFTP support For setup of NetWare BOOTP...

Page 35: ... if successful sends the corresponding configuration data to the Jetdirect print server as a BOOTP reply The configuration data in the etc bootptab file must be properly entered For a description of entries see Bootptab File Entries IPv4 The BOOTP reply may contain the name of a configuration file containing enhanced configuration parameters If the HP Jetdirect print server finds such a file it wi...

Page 36: ...The host name tag This tag does not take a value but causes the BOOTP daemon to download the host name to the HP Jetdirect print server The host name will be printed on the Jetdirect configuration page or returned on an SNMP sysName request by a network application dn 15 Domain name tag Specifies the domain name for the HP Jetdirect print server for example support hp com It does not include the h...

Page 37: ...1 default Option Option value 0 default disables interlock 1 enables Example 1 1 specifies Port 1 interlock enabled T150 TFTP server s IP address option An HP proprietary tag to specify the TFTP server s IP address where the TFTP configuration file is located T151 Network Configuration option An HP proprietary tag to specify either BOOTP ONLY or DHCP ONLY requests be sent A colon indicates the end...

Page 38: ...direct firmware version V 31 xx and later Optional commands for the same function are shown in parentheses Table 3 2 TFTP Configuration File Parameters General passwd or passwd admin A password up to 16 alphanumeric characters that allows administrators to control changes of HP Jetdirect print server configuration parameters through Telnet HP Web Jetadmin or embedded Web server The password may be...

Page 39: ...DNS server to use if the primary DNS server is unavailable pri wins svr or pri wins srv The IP address of the primary Windows Internet Naming Service WINS server sec wins svr or sec wins srv The IP address of the secondary Windows Internet Naming Service WINS server smtp svr The IP address of the outgoing e mail Simple Mail Transport Protocol SMTP server for use with supported Scan devices TCP IP ...

Page 40: ...ng to TCP port 9100 Valid ports are 3000 to 9000 which are application dependent TCP IP Access Control allow netnum mask Makes an entry into the host access list stored on the HP Jetdirect print server Each entry specifies a host or network of hosts that are allowed to connect to the printer The format is allow netnum mask where netnum is a network number or host IP address and mask is an address ...

Page 41: ...his feature set a value from 1 to 1440 minutes Set 0 to disable this feature ttl slp Specifies the IP multicast Time To Live TTL setting for Service Location Protocol SLP packets The default value is 4 hops the number of routers from the local network The range is 1 15 When set to a 1 multicast capability is disabled mdns config Enables or disables Bonjour formerly listed as Multicast Domain Name ...

Page 42: ...ts Ethernet MSS 1460 bytes or more or remote subnets MSS 536 bytes 0 default All networks are assumed to be local Ethernet MSS 1460 bytes or more 1 Use MSS 1460 bytes or more for subnets and MSS 536 bytes for remote networks 2 All networks are assumed to be remote MSS 536 bytes except the local subnet MSS affects performance by helping to prevent IP fragmentation that may result in data retransmis...

Page 43: ...is is optional If a user specified get community name is set the print server will respond to either a user specified community name or the factory default The community name must be ASCII characters The maximum length is 255 characters set cmnty name or set community name Specifies a password that determines which SNMP SetRequests control functions the HP Jetdirect print server will respond to Th...

Page 44: ... nds context An alphanumeric string up to 256 characters that specifies the NDS context for the HP Jetdirect print server ipx job poll Specifies the time interval seconds that the HP Jetdirect print server will wait to check for print jobs in a print queue pjl banner or ipx banner Enables or disables printing an IPX banner page 0 disables banner pages 1 default enables banner pages pjl eoj or ipx ...

Page 45: ...pgrade file status page lang Specifies the page description language PDL that the print server will use to send the Jetdirect configuration status page to the printer Auto default The PDL is auto detected when the print server is powered on or after a cold reset PCL Hewlett Packard Printer Control Language ASCII Standard ascii characters HPGL2 Hewlett Packard Graphics Language v2 PS PostScript lan...

Page 46: ...scribes how to set up a pool or scope of IP addresses that the Windows server can assign or lease to any requester When configured for BOOTP or DHCP operation and powered on the HP Jetdirect print server automatically sends a BOOTP or DHCP request for its IP configuration If properly set up a Windows DHCP server will respond with the print server s IP configuration data NOTE This information is pr...

Page 47: ...ed specify WINS server names and IP addresses Click Next d Select Yes to activate the DHCP options now and click Next 10 You have successfully set up the DHCP scope on this server Click Finish to close the wizard 11 Configure your printer with a reserved IP address within the DHCP scope a In the DHCP tree open the folder for your scope and select Reservations b Click the Action menu and select New...

Page 48: ...ans that when you choose DHCP and complete your configuration session using Telnet for example the TCP IP protocol for the print server is re initialized and all current configuration information is deleted The print server then attempts to acquire new configuration information by sending DHCP requests on the network to a DHCP server For DHCP configuration through Telnet refer to Using Telnet IPv4...

Page 49: ...able that is the workstation from which the configuration is made must be located on the same network segment as the HP Jetdirect print server Using the arp and ping commands with HP Jetdirect print servers requires the following Windows 2000 XP Server 2003 or UNIX system configured for TCP IP operation A legacy default IP address 192 0 0 192 has been set on the print server The LAN hardware MAC a...

Page 50: ...ty levels Telnet connections can be disabled on the print server using other tools for example TFTP embedded Web server or HP Web Jetadmin software Creating a Telnet Connection To use Telnet commands with the HP Jetdirect print server a route must be available from your workstation to the print server If the print server and your computer have a similar IP address that is the network portion of th...

Page 51: ... server with a default IP address of 192 0 0 192 try this command route add 192 0 0 192 169 254 2 1 CAUTION Using Telnet to manually set an IPv4 address will override dynamic IP configuration such as BOOTP DHCP or RARP resulting in a static configuration In a static configuration the IP values are fixed and the operation of BOOTP DHCP RARP and other dynamic configuration methods may no longer func...

Page 52: ...meters User Interface Options The HP Jetdirect print server provides two interface options to enter Telnet commands a Command Line Interface Default and a Menu Interface Command Line Interface Default Using the Telnet command line interface you can set configuration parameters using the following procedures NOTE During a Telnet session enter to view available configuration parameters the correct c...

Page 53: ...efault save Save the configuration values and exit the session exit Exit the session export Export the settings to a file for editing and importing through Telnet or TFTP this command is only supported by systems such as UNIX that support input output redirection General passwd Set the administrator password shared with the embedded Web server and HP Web Jetadmin For example passwd jd1234 jd1234 s...

Page 54: ...wall config command is supported on print servers that do not support IPsec but allow Firewall configuration Use these commands to disable IPsec or Firewall operation on the print server after IPsec Firewall policies have been configured and enabled IPsec Firewall operation cannot be enabled by this command if IPsec Firewall policies are enabled the status will be read only 0 Disable IPsec Firewal...

Page 55: ...aming Service WINS server in dotted notation sec wins svr The IP address of the secondary Windows Internet Naming Service WINS server in dotted notation TCP IP Print Options 9100 printing Enables or disables printing to TCP port 9100 on the print server 0 disables 1 default enables ftp printing Enables or disables the ability to print through FTP 0 disables 1 default enables TCP ports 20 21 ipp pr...

Page 56: ... Up to eight character strings may be specified A string name and the character string contents are specified in the addstring command line deletestring Deletes a user defined string The string name is specified in the deletestring command line TCP IP Raw Print Ports raw port Specifies additional ports for printing to TCP port 9100 Valid ports are 3000 to 9000 which are application dependent Up to...

Page 57: ...protocols Multicast IPv4 must be enabled slp keep alive Specifies a time period for the print server to send multicast packets on the network to prevent being deleted from network device tables Some infrastructure devices such as switches may delete active devices from their device tables due to inactivity on the network To enable this feature set a value from 1 to 1440 minutes Set 0 to disable th...

Page 58: ...user timeout An integer 1to 3600 that specifies the number of seconds that your Telnet or FTP session can be idle before it will be automatically disconnected The default is 900 seconds 0 disables the timeout CAUTION Small values such as 1 5 may effectively disable the use of Telnet A Telnet session may terminate before any changes can be made cold reset 1 Sets TCP IP factory default settings Afte...

Page 59: ...Qualified Domain Name FQDN using either DHCP manual configuration or both The fully qualified domain name consists of the device s host name and domain name Select one of the following command values 0 default DHCP may be used to supply the host name and domain name The host name may be changed using a manual configuration method such as the embedded Web server printer control panel or Telnet Howe...

Page 60: ...fying the DHCP lease rebind time seconds SNMP snmp config Enables or disables SNMP operation on the print server 0 disables 1 default enables SNMP CAUTION Disabling SNMP will disable all SNMP agents SNMP v1 v2 v3 as well as communications with management applications such as HP Web Jetadmin In addition firmware upgrades through current HP downloading utilities will be disabled get cmnty name Speci...

Page 61: ...NNNNNNN hhhhhhhh hexadecimal where NNNNNNNN is the network number and hhhhhhhh is the LAN hardware address of the print server ipx frametype Specifies the IPX frame type settings available for your print server model AUTO default EN_SNAP EN_8022 EN_8023 EN_II For more information see HP Jetdirect Configuration Pages ipx sapinterval Specifies the time interval 1 to 3600 seconds that the HP Jetdirec...

Page 62: ...es DLC LLC protocol operation on the print server 0 disables 1 default enables For example dlc llc config 0 will disable DLC LLC operation strict 8022 Controls DLC LLC protocol interpretation 0 default disables that is provides loose interpretation 1 enables that is provides strict interpretation Other upgrade To configure one or more Jetdirect print servers with the name and location of a firmwar...

Page 63: ...l is configured through auto negotiation with the network switch RCV or 2 Flow control is enabled only for data received from the network TRANS or 3 Flow control is enabled only for data transmitted to the network TXRX or 4 Flow control is enabled for both received and transmit data link type For wired 10 100 1000T Ethernet Sets the print server s link speed 10 100 1000 Mbps and communication mode...

Page 64: ...mand prompt The Menu interface eliminates the need to memorize commands and provides structured menu lists for easy access to configuration parameters Figure 3 1 Example Using the Menu Interface illustrates the Menu interface using the TCP IP menus as an example From the Main Menu screen select and enter a menu number If there are submenus select and enter a submenu number If you want to change a ...

Page 65: ...ver Not Specified Would you like to change any of the settings Y N Y Host Name printer1 TCP IP Menu 1 TCP IP Main Settings 2 TCP IP Print Options 3 TCP IP Raw Print Ports 4 TCP IP Access Control 5 TCP IP Other Settings 6 TCP IP Diagnostics 0 Return to Main Menu Enter Selection 1 Figure 3 1 Example Using the Menu Interface To edit these parameters enter Y Use the Backspace key to edit the parameter...

Page 66: ...ally set for example from the printer control panel or Telnet reconfigure IP parameters as described in this chapter Using the Embedded Web Server You can use the embedded Web server on the HP Jetdirect print server to configure or view IPv4 and IPv6 parameters For more information refer to HP Jetdirect Embedded Web Server V 34 xx Using the Printer Control Panel When supported by the printer HP Je...

Page 67: ...nate configuration tool such as Telnet IPv4 or the embedded Web server as described in this guide If the HP Jetdirect print server is configured with TCP IP parameters from the printer control panel the configuration is saved on the print server when powered off on ENWW Using the Printer Control Panel 57 ...

Page 68: ...58 Chapter 3 TCP IP Configuration ENWW ...

Page 69: ...s across the upper portion of your browser window provide access to device and networking pages The tabs and functions displayed will vary depending on the capabilities of the device and the HP Jetdirect print server firmware version For a description of the device pages see the embedded Web server documentation supplied with your printer or MFP device The Networking tab is displayed and controlle...

Page 70: ...and cascading style sheets Hewlett Packard tests a number of current and older browsers using a variety of systems In general we recommend using the following browsers Microsoft Internet Explorer 5 0 or greater Netscape Navigator 6 0 or greater Mozilla Firefox 1 x or greater Browser Exceptions Due to known problems experienced during testing we recommend that you do not use the following browsers ...

Page 71: ...l configuration is available For basic information on IPv6 addresses see TCP IP Configuration Using IPv4 protocols there are many ways to configure an IPv4 address on the print server For example you can automatically configure IP parameters over the network using BOOTP Bootstrap Protocol or DHCP Dynamic Host Configuration Protocol each time the print server is turned on Or you can manually config...

Page 72: ...th security alerts click Yes to proceed By factory default HP Jetdirect print servers and printers MFPs with IPsec support are configured as a secure site using an X 509v3 compliant certificate installed on the print server for identification Encrypted browser communications through HTTPS secure HTTP is required for initial access Although not recommended you can use your Internet Options menu to ...

Page 73: ... the items displayed on the HP Jetdirect home page Table 4 1 HP Jetdirect Home Page Items Item Description Home tab Displays the Jetdirect Home page This tab will not appear if Web pages served by the attached device can be accessed Networking tab Provides access to network configuration security and diagnostic parameters For more information see Networking Tab Device Info Identifies the device su...

Page 74: ...have also been set through printer security Web pages Use the Admin Password page to set or clear administrator passwords If an administrator password has been set you will be prompted for a User Name and Password to access network parameters For more information click Help or see the Admin Account section in this guide Device Tabs In place of the Home tab various device tabs may appear if the att...

Page 75: ...cess to the Internet before pressing No You can disable Internet access on your browser for example by disabling the Web Proxy server After pressing No simply re enable Internet access Use Telnet IPv4 to disable this functionality before pressing No a Telnet to the IP address of the Jetdirect print server b If prompted for a user name and password enter Admin for the user name Then enter the passw...

Page 76: ...ss Identifies the IPv4 address subnet mask and default gateway for the print server Config By Specifies how the IPv4 parameters were configured DHCP BOOTP Manual or Auto IP DHCP Lease Time If DHCP is used for configuration the duration of the DHCP IP address lease in seconds for the print server will be displayed IPv6 Status Indicates the status of IPv6 operation IPv6 can be enabled or disabled th...

Page 77: ...the network For example a separate IPv6 domain name may be assigned on networks where segmentation of IPv4 and IPv6 hosts is desirable If an IPv6 Domain Name is assigned it applies to the IPv6 network only DNS IPv4 DNS IPv6 Use the fields provided to configure the print server with primary and secondary Domain Name System DNS servers on your IPv4 or IPv6 networks Primary Specify the IP address of ...

Page 78: ...iguration Method Selects the method that the HP Jetdirect print server will use for its IP configuration parameters BOOTP default DHCP Manual or Auto IP For BOOTP or DHCP the IP parameters will be automatically configured by a BOOTP or DHCP server each time the print server is powered on If you select Manual then basic IP parameters can be manually entered using this Web page or using other availa...

Page 79: ...successful Attempt to use DHCPv6 if stateless addressing by a router fails Always perform DHCPv6 on startup The print server should always attempt DHCPv6 for configuration each time it is powered on If DHCPv6 is used for stateful addressing the addresses and associated prefixes configured on the print server will be listed Manual Address Use this section to manually configure an IPv6 address on th...

Page 80: ...ation method to its factory default setting and restarts the IP stack Clear Previous Values and Reinitialize Now This button saves the new precedence table clears the configuration method to its factory default setting clears current TCP IP parameter settings and restarts the IP stack Apply Cancel The Apply button saves changes to the Configuration Methods precedence table Depending on the changes...

Page 81: ...oxy server is typically used by network clients for Internet access It caches Web pages and provides a degree of Internet security for those clients To specify a proxy server enter its IP address or fully qualified domain name The name can be up to 64 characters For some networks you may need to contact your Independent Service Provider ISP for the proxy server address Proxy Server Port For printe...

Page 82: ...t computer that is configured to receive syslog messages from the HP Jetdirect print server If a Syslog Server is not specified syslog messages are disabled Syslog Maximum Messages IPv4 only Specifies the maximum number of syslog messages that can be sent by the HP Jetdirect print server on a per minute basis This setting allows administrators to control the log file size The default is 10 per min...

Page 83: ...vertising Protocol SAP messages which are broadcast to advertise its service capabilities on a Novell NetWare network To disable SAP messages use the value 0 60 is the default value Print Server Name Specify a NetWare printer name for the HP Jetdirect print server alphanumeric characters only The default name is NPIxxxxxx where xxxxxx are the last six digits of the HP Jetdirect print server s LAN ...

Page 84: ...ckbox Enable check or disable clear the AppleTalk protocol on the print server If AppleTalk is enabled AppleTalk parameters stored on the print server are displayed AppleTalk Name Specify the name of the printer on the AppleTalk network If you enter a name that is already assigned on your network the AppleTalk name specified on the Jetdirect configuration page will be followed by a number to indic...

Page 85: ...ed by checking the checkbox provided NOTE If public is disabled some port monitors or discovery utilities may not operate properly Enable SNMPv1 v2 read only access This option enables the SNMP v1 v2c agents on the print server but limits access to read only Write access is disabled The default Get community name public is automatically enabled Disable SNMPv1 v2 This option disables the SNMP v1 v2...

Page 86: ...lution through UDP port 5353 where a conventional DNS server is not used For Bonjour operation Multicast IPv4 must be enabled Multicast IPv4 Enable or disable the receipt and transmission of IP version 4 multicast packets by the print server If this parameter is disabled other protocols that use multicast protocols such as Bonjour and SLP may also be disabled without notification NOTE If this para...

Page 87: ...any hexadecimal digit 0 through F The default address is the factory assigned address Syslog Facility Specify the encoded source facility of a message for example to identify the source of selected messages during troubleshooting By default the HP Jetdirect print server uses LPR as the source facility code but local user values of local0 through local7 can be used to isolate individual or groups o...

Page 88: ... Printing BINPS Firmware Upgrade For print servers that support firmware upgrades this page allows you to upgrade the print server with new features The firmware upgrade file for the print server must be available on your system To identify and retrieve the appropriate upgrade file visit HP online support at http www hp com go webjetadmin_firmware On that page do the following 1 Locate the print s...

Page 89: ...ify string names and values in the table at the bottom of the page To prepend a long string multiple string names may be concatenated that is entered and separated by a character For example to prepend a long string that has been divided into two separate strings enter stringname1 stringname2 where stringname1 and stringname2 are specified as two separate string names with different values Append ...

Page 90: ...stored internally The maximum number of characters stored internally in the string is 80 any characters that exceed this are discarded To set up a user defined print queue you first define the strings assign them as prepend or append strings and define the queue type Once you have defined an LPD queue you specify its use by setting up an LPD printer that uses that queue For instance if you set up ...

Page 91: ...ect Web pages support multiple languages Supported languages may also be selected through language preference settings in your browser see your browser s Help To display supported non English languages the use of cookies must be enabled in your browser settings Security Settings In the SECURITY section the Settings menu provides access to the following tabs Status default Wizard Restore Defaults T...

Page 92: ...ion Review page displays all the current settings that may affect security Click Finish to set your basic security selections Enhanced Security Recommended Full featured print servers only This option adds to Basic Security by automatically disabling management protocols that are do not use secure encrypted communications such as Telnet and FTP firmware updates RCFG SNMP v1 v2c To change individua...

Page 93: ...y Click Finish to set your basic security selections Restore Defaults This page is used to restore security configuration settings to factory defaults The default settings displayed depend on the features supported by the print server Only the security settings listed are restored to factory defaults other configuration settings are not affected Authorization The Authorization page provides tabs t...

Page 94: ... tab provides access to installation configuration and management services for X 509v3 digital certificates A digital certificate is an electronic message typically containing among other things a key a short string used for encryption and decryption and a digital signature Certificates may be issued and signed by a trusted third party commonly called a Certificate Authority or CA which may exist ...

Page 95: ... Installed Certificate Use this option to update the pre installed self signed certificate When updated the pre installed certificate is overwritten You may update the following item Certificate Validity Period With self signed certificates the browser will identify the certificate as self signed for each new Web session and may cause a security alert message This message can be bypassed if the us...

Page 96: ...ate the validity period It specifies the current Coordinated Universal Time UTC UTC is a time scale maintained by the International Bureau of Weights and Measures It adjusts for differences between Greenwich Mean Time and atomic time It is set at 0 degrees longitude on the prime meridian The Validity Start Date is calculated from the PC s clock settings The Validity Period specifies the number of ...

Page 97: ...o encrypt the private key Click Finish to complete the installation Export the Jetdirect certificate and private key screen Use this screen to export the installed Jetdirect certificate and private key to a file To export a certificate and private key enter a password that will be used to encrypt the private key You must enter the password again to confirm it Then click Save As to save the certifi...

Page 98: ... affect security Web Mgmt Use this tab to manage communications with the embedded Web server from Web browsers This tab appears only for full featured print servers Secure encrypted Web based communication is provided through the Secure HTTP HTTPS protocol If configured to require HTTPS the embedded Web server routes HTTPS communications through port 443 the well known port for HTTPS traffic Altho...

Page 99: ...t is created any SNMP management application if properly configured can access or disable the account CAUTION If you use HP Web Jetadmin to manage your devices you should use HP Web Jetadmin to seamlessly configure SNMP v3 and other security settings on the print server Using the embedded Web server to create the SNMP v3 account will erase any existing SNMP v3 accounts In addition the SNMP v3 acco...

Page 100: ...ort 5353 where a conventional DNS server is not used For Bonjour operation Multicast IPv4 must be enabled Multicast IPv4 If enabled checked the print server will send and receive IP version 4 multicast packets If this parameter is disabled other protocols that use multicast protocols such as Bonjour and SLP may also be disabled without notification Enable Management Protocols Enable or disable Tel...

Page 101: ... up to 128 characters maximum for this device Enter the password again in the Confirm Password field to ensure it was properly entered Server ID Specify the Server ID validation string that identifies and validates the authentication server The Server ID string is specified on the digital certificate issued by a trusted Certificate Authority CA for the authentication server The entry may be a part...

Page 102: ... This page provides a list of various network configuration settings on the HP Jetdirect print server for each protocol Use these lists to validate your desired settings Configuration Page This page provides a view of the HP Jetdirect configuration page that contains a summary of HP Jetdirect status and configuration information The contents of this page are described in HP Jetdirect Configuration...

Page 103: ...ication security and open Secure Sockets Layer SSL standards at the transport layer for secure client server applications for example client server authentication or HTTPS Web browsing IPsec configuration is relatively complex But because IPsec provides security at the network layer and can be relatively independent of application layers the opportunity for secure host to host communications over ...

Page 104: ...Figure 5 1 Firewall Policy page Figure 5 2 IPsec Policy page 94 Chapter 5 IPsec Firewall Configuration V 34 xx ENWW ...

Page 105: ...iew its configuration settings CAUTION If all services are not specified a security risk may exist Future networking applications that are deployed after the IPsec Policy is in place may not be IPsec protected unless the All Services template is used For example installing a third party Chai service plug in or upgrading firmware for the printer or print server may result in a new service that is n...

Page 106: ...an IPv4 address directed to printing port 9100 would not be processed dropped because it violates the configured rule An IP packet that is not IPsec protected but with an IPv4 address to a service port other than port 9100 such as Telnet would be allowed and processed If the Default Rule is set to Drop then An IP packet that is not IPsec protected but with an IPv4 address directed to printing port...

Page 107: ... below HP Jetdirect IPsec Firewall Policy IPsec Firewall Rules Rule 1 Step 1 select Addresses1 Step 2 select Services1 Step 3 select Allow Drop or Protect with IPsec1 Rule 2 Use the IPsec Firewall Wizard to Configure Each Rule Step 1 select Addresses2 Step 2 select Services2 Step 3 select Allow Drop or Protect with IPsec2 Figure 5 3 Use IPsec Wizard to configure rules Limitations to Rules Template...

Page 108: ...r Delete After an address template has been selected click Next Create Address Template Items on the Create Address Template page are described below Table 5 3 Create Address Template page Item Description Address Template Name Enter a name for a custom address policy template in the edit box This name will be added to the Step 1 Specify Address Template page NOTE The address policy template name ...

Page 109: ...ow Selected Custom Services This list will contain custom services that will be included with this Service template To modify this list click Selected Services ASelect Custom Services page described below will be displayed View Service Details Click this button to view the details of each service selected such as the protocol and ports used by each service Select Services Items on the Select Servi...

Page 110: ...click Delete Specify Action For the addresses and services specified for this rule select an action for the print server Selectable actions on this page depend on whether IPsec is supported Allow traffic If IPsec is supported allow IP traffic that is not protected by IPsec Drop traffic Do not process discard the specified IP traffic Require traffic to be protected with IPsec This option appears if...

Page 111: ...sting configuring and installing certificates see Configuring Certificates After selecting a dynamic key method you must configure IKE parameters using the IKEv1 Phase 1 Authentication page Manual Keys Select this option to configure encryption keys and create Security Associations manually through the Manual Keys page IKEv1 Phase 1 Authentication Internet Key Exchange IKE is used to create Securi...

Page 112: ...successive IKE protocol retries if a failure occurs Enter a value from 0 to 5 IPsec Protocols After authentication this page is used to specify IPsec protocols and associated encryption to use for Security Associations in this rule Item Description ESP Use IPsec Encapsulating Security Payload ESP protocol for IP packets ESP headers are inserted in packets to ensure privacy and integrity of packet ...

Page 113: ...o identify the IPsec SA in Enter a value for an SA used for received packets out Enter a value for an SA used for transmitted packets from the print server CAUTION The use of IPsec AH may not function properly in environments that use Network Address Translation NAT Key Format Choose whether you will use Hexadecimal values or ASCII characters to specify Encryption or Hash entries Encryption Enter ...

Page 114: ...104 Chapter 5 IPsec Firewall Configuration V 34 xx ENWW ...

Page 115: ...ur browser Digital certificates issued by a trusted third party can be installed on the print server allowing it to be configured as a trusted site Using HTTPS the embedded Web server provides configuration and management of network parameters and protocols through a secure channel An HP Jetdirect Security Configuration Wizard provides an easy to use interface to configure security settings Full f...

Page 116: ...the HP Jetdirect print server using TFTP IPv4 Telnet IPv4 embedded Web server or SNMP IPv4 management software Telnet Control Telnet IPv4 access is not secure Telnet may be disabled through the embedded Web server see HP Jetdirect Embedded Web Server V 34 xx Authentication and Encryption Full featured print servers Certificate management for X 509v3 digital certificates is provided through the emb...

Page 117: ...er features For more information refer to the HP Web Jetadmin online help For full featured print servers only HP Web Jetadmin can seamlessly enable the IPv4 IPv6 SNMP v3 agent on the print server and create an SNMP v3 account for secure encrypted management Printer Control Panel Lock Selected HP printers provide a control panel lock that prevents access to HP Jetdirect print server configuration ...

Page 118: ...re protocols disabled Medium Limited security for non trusted environment If the Administrator password and SNMP v1 v2c Set Community Name are known access is limited to systems listed in the Access Control List and SNMP v1 v2c management applications Unused protocols disabled HTTPS access enabled using certificates issued by trusted sources Full featured Jetdirect print servers configured for EAP...

Page 119: ...ng items A Jetdirect configuration page see HP Jetdirect Configuration Pages A Printer Configuration or Diagnostic Page Documentation that came with your printer Documentation that came with your HP Jetdirect print server The diagnostics tools and utilities provided with your network software for example Novell NetWare utilities TCP IP utilities or network printer management applications such as H...

Page 120: ...nection to the printer NOTE The Restore Factory Settings menu item in the printer control panel menu will not reset the HP Jetdirect print server For recent LaserJet printers and MFPs use the printer s Service menu accessed during the initial power on sequence See Example Cold Reset Using the Service Menu For other printers refer to your printer service manuals NOTE After a cold reset print a Jetd...

Page 121: ...ly until the three control panel lights Ready Data Attention blink and then remain on 3 Release the Select button or 6 button The control panel will display Select Language 4 Press the down arrow M button or 9 button until Embedded LAN disable appears 5 Press the Select button or 6 button to perform disable the embedded print server and then continue its power on sequence 6 Verify whether the prin...

Page 122: ...Y message Is the printer communicating with the network YES Does an I O Card Ready message appear on the config page If the problem persists see your network documentation NO See Procedure 1 NO See Procedure 2 NO See Procedure 3 NO See Chapter 8 NO YES YES YES YES See Procedure 4 Figure 7 1 Assessing the Problem 112 Chapter 7 Troubleshooting the HP Jetdirect Print Server ENWW ...

Page 123: ...age other than READY appear on the printer control panel display See Procedure 3 in this section for a list of network related error messages and corrective actions See your printer documentation for a complete list of control panel messages and corrective actions Procedure 2 Printing an HP Jetdirect Configuration Page The HP Jetdirect configuration page is an important troubleshooting tool The in...

Page 124: ... 1 For LaserJet printers or MFPs does the control panel display a Service Error message such as 49 XXXX 79 XXXX or 8X XXXX error Refer to your printer manuals to interpret the error message If you upgraded the Jetdirect firmware recently power the print server off on For embedded Jetdirect print servers turn the printer off and back on again Verify all connectors are fully mated If possible print ...

Page 125: ... specifications 2 Are your network cables connected properly Make sure that the printer is attached to the network using the appropriate HP Jetdirect print server port and cable Check each cable connection to make sure it is secure and in the right place If the problem continues try a different cable or network port on the hub or switch 3 For 10 100 1000Base T print servers is auto negotiation pro...

Page 126: ... on a TCP IP network can you use Telnet to print directly to the printer Use the following Telnet command telnet IP address port where IP address is the IPv4 address assigned to the HP Jetdirect print server and port is 9100 the default printing port of the print server In the Telnet session type in data and press Enter The data should print to the printer a manual form feed may be required 11 Doe...

Page 127: ...atically print after a printer configuration page is printed For instructions see your printer manuals An HP Jetdirect configuration page can also be viewed over the network from a management utility such as HP Web Jetadmin or by accessing the embedded Web server on the HP Jetdirect print server see HP Jetdirect Embedded Web Server V 34 xx If supported by the print server a Security configuration ...

Page 128: ...ne or more error codes and related error messages may be displayed in a Status field For information on each error message see Table 8 12 Error Messages Configuration Page Format A typical Jetdirect configuration page is illustrated in Figure 8 1 Typical Jetdirect Configuration Page The configuration page information provided will vary depending on the print server model and firmware version Figur...

Page 129: ...TCP IP Configuration Information For IPv4 see Table 8 6 IPv4 Section For IPv6 see Table 8 7 IPv6 Section For error messages see Table 8 12 Error Messages IPX SPX Provides the current status and parameter values for the IPX SPX network protocols See Table 8 8 IPX SPX Configuration Information For error messages see Table 8 12 Error Messages Novell NetWare Provides the current status and parameter v...

Page 130: ... link configuration of the RJ 45 port on the HP Jetdirect wired Ethernet print server 10BASE T HALF 10 Mbps half duplex 10BASE T FULL 10 Mbps full duplex 100TX HALF 100Mbps half duplex 100TX FULL 100Mbps full duplex 1000T FULL 1000 Mbps full duplex UNKNOWN The print server is in an initialization state DISCONNECTED A network connection has not been detected Check network cables AUTO NEGOTIATION Id...

Page 131: ...control access to print server configuration parameters Up to 16 case sensitive alphanumeric characters can be used Not Specified An Administrator password has not been set Set An Administrator password has been set The password may be cleared from the print server through a cold reset Cert Expires Specifies the expiration date of the digital certificate for SSL TLS encrypted security The date is ...

Page 132: ...unencrypted communications using standard HTTP ports as well as encrypted communications using HTTPS secure HTTP HTTPS Required Only encrypted communications on HTTPS is allowed Network Statistics Information in this section of the Jetdirect configuration page is described in Table 8 4 Network Statistics Table 8 4 Network Statistics Message Description TOTAL PACKETS RECEIVED Total number of frames...

Page 133: ...C address IPV4 DOMAIN NAME The Domain Name System DNS name of the IPv4 domain in which the HP Jetdirect print server resides for example support company com It is not the fully qualified DNS name for example printer1 support company com because the host printer name is not included Not Specified Indicates that a domain name has not been configured on the print server IPV6 DOMAIN NAME The Domain Na...

Page 134: ...on a temporary value 0 0 0 0 is displayed After two minutes a default IP address 169 254 16 or 192 0 0 192 is assigned Not Specified Indicates that an IP address is not assigned or the value is zero SUBNET MASK The IPv4 subnet mask configured on the HP Jetdirect print server During initialization a temporary value 0 0 0 0 is displayed Depending on configuration parameters the print server may auto...

Page 135: ...itialization the temporary address 0 0 0 0 is displayed Not Specified Indicates that a TFTP server has not been not been set WEB JETADMIN URL If the HP Jetdirect print server is found on the network by HP Web Jetadmin the URL of the host system used for HP Web Jetadmin services is displayed The URL is limited to two lines and may be truncated Not Specified Indicates that the URL of the Web Jetadmi...

Page 136: ...is awaiting data over IPX SPX DISABLED Indicates that IPX SPX was manually disabled INITIALIZING Indicates that the print server is registering the node address or name An additional status message may also be displayed An error code and message is displayed if the print server is not ready For more information see Table 8 12 Error Messages PRIMARY FRAME TYPE Specifies the frame type selection on ...

Page 137: ...de and message is displayed if the print server is not ready For more information see Table 8 12 Error Messages NODE NAME Queue Server Mode The print server name This name must match a valid print server on the appropriate NetWare file server The default name is NPIXXXXXX where XXXXXX is the last six digits of the LAN hardware MAC address Remote Printer Mode The name you gave the network printer w...

Page 138: ...the HP Jetdirect print server is awaiting data DISABLED Indicates that AppleTalk was manually disabled INITIALIZING Indicates that the print server is registering the node address or name An additional status message may also be displayed An error code and message is displayed if the print server is not ready For more information see Table 8 12 Error Messages NAME The name of the printer on the Ap...

Page 139: ...ion is required on this network but the print server cannot communicate on the network due to improper encryption settings Check the encryption settings configured on the print server 07 LAN ERROR CONTROLLER CHIP Check the network connections If the connections are intact run the power on self test turn the printer off then on again If the error persists replace the HP Jetdirect print server 07 AU...

Page 140: ...print server to enable new configuration values 14 DISCONNECTED The Novell NetWare protocol is disconnected Check the server and the print server 15 CONFIGURATION ERROR Ethernet The configuration information for the NetWare functions is not stored correctly on the HP Jetdirect print server Use the installation software embedded Web server or other tools to reconfigure the print server If this erro...

Page 141: ...be used when reading print data from the file server This may indicate a network problem When the HP Jetdirect print server is configured for multiple file servers the error is only displayed on the configuration page if none of the file servers was successfully connected 20 UNABLE TO LOGIN A failure was detected when the HP Jetdirect print server tried to log onto the file server This could be ca...

Page 142: ...ver 29 UNABLE TO SENSE NET NUMBER The HP Jetdirect print server has been trying for over 3 minutes to determine the NetWare protocol used on the network Make sure that any file servers and routers are operating correctly Make sure that the settings for NetWare frame type and source routing are correct 2A NDS ERR EXCEEDS MAX SERVERS More queues were assigned than the HP Jetdirect print server can h...

Page 143: ... has detected another node on the network using the same IP address as the HP Jetdirect print server Extended error information below this message shows the hardware address of the other node 41 NOVRAM ERROR The HP Jetdirect print server cannot read the contents of its NOVRAM 42 INVALID IP ADDRESS The IP address specified for the HP Jetdirect print server through BOOTP is an invalid IP address for...

Page 144: ...server port 67 udp 53 BAD BOOTP TAG SIZE The tagsize in a vendor specific field in the BOOTP reply is either 0 or greater than the remaining number of unprocessed bytes in the vendor specified area 54 BOOTP RARP IN PROGRESS The HP Jetdirect print server is currently in the process of obtaining its basic IP configuration information through BOOTP RARP 55 BOOTP DHCP IN PROGRESS The HP Jetdirect prin...

Page 145: ...ocol 84 DHCP LEASE TIMERS ADJUSTED The print server detected a DHCP lease error due to one of the following conditions Renew time is less than 30 seconds Rebind time is less than 52 seconds Rebind time is less than or equal to the Renew time The lease duration is less than or equal to the Rebind time 86 FOR MULTILANGUAGES UPGRADE AGAIN When upgrading a supported print server that contains a firmwa...

Page 146: ...urity Settings Message Description 802 1X Identifies whether the print server has been configured with EAP 802 1X client authentication settings EAP TLS 802 1X EAP TLS has been configured EAP PEAP 802 1X EAP PEAP has been configured Specified An 802 1X authentication protocol other than EAP TLS EAP PEAP has been configured Not Specified 802 1X authentication has not been configured IPsec Provides ...

Page 147: ... v 3 is enabled with the minimum security of no authentication na and no privacy np 1 2 3 a np SNMP v 1 v 2c and v 3 are enabled v 3 is enabled with the minimum security of authentication enabled a but no privacy np 1 2 3 a p SNMP v 1 v 2c and v 3 are enabled v 3 is enabled with the minimum security of authentication a with privacy p enabled 3 na np SNMP v 1 and v 2c are disabled SNMP v 3 is enabl...

Page 148: ...Psec statistics gathered and reported by the print server are described below Table 8 15 IPsec Statistics Message Description Fragmentation Errors Displays the number of fragmented packets that could not be reassembled ESP MAC Errors Displays the number of Encapsulating Security Payload ESP Message Authentication Code MAC errors MACs are used to verify packet integrity that is the message received...

Page 149: ...ns OK 1 Q Displays the number of successful IPsec connections for both Phase 1 and Quick Mode attempts separated by a slash Phase 1 count Quick Mode count IPsec Rules This section of the Security page identifies the IPsec Policy of the print server The IPsec Policy consists of rules that control the security of the traffic received and transmitted by the print server Rules are configured using an ...

Page 150: ...ices This section of the Security page is used to list the well known ports of Jetdirect services being accessed A remote port is one associated with a remote client application while a local port identifies a service and port number on the HP Jetdirect print server In addition a port may be identified as secure or not secure depending on the IPsec policy configuration For example for LPD printing...

Page 151: ...NIX systems using LPD Configuring print queues using the SAM utility HP UX systems LPD on Windows 2000 Server 2003 Systems LPD on Windows XP Systems NOTE For other systems not listed refer to your operating system documentation and online help Recent versions of Novell NetWare NetWare 5 x with NDPS 2 1 or greater support LPD printing For setup instructions and support refer to the documentation su...

Page 152: ... protocol include the following Table A 1 LPD Programs and Protocols Program Name Purpose of Program lpr Queues jobs for printing lpq Displays print queues lprm Removes jobs from print queues lpc Controls print queues lpd Scans and prints the files if the specified printer is connected to the system If the specified printer is connected to another system this process forwards the files to an lpd p...

Page 153: ...les The queue names text and raw in the following examples see rp tag have special meanings Table A 2 Supported Queue Names raw raw1 raw2 raw3 no processing text text1 text2 text3 carriage return added auto auto1 auto2 auto3 automatic binps binps1 binps2 binps3 binary PostScript user defined Full featured print servers only Queues are defined by the user may optionally include command strings befo...

Page 154: ...e sd usr spool lpd printer_name where short_printer_name identifies the printer to the user node_name identifies the printer on the network and remote_printer_name_argument is the print queue designation such as text raw binps auto or user defined For more information on printcap see the printcap man page Example Printcap Entries for ASCII or Text Printers lj1_text text1 lp rm laserjet1 rp text lf...

Page 155: ...t lj1_raw chgrp daemon lj1_text lj1_raw chmod g w lj1_text lj1_raw Configuring Print Queues Using SAM HP UX systems On HP UX systems you can use the SAM utility to configure remote print queues for printing text ASCII files or raw PCL PostScript or other printer language files Before you execute the SAM program select an IP address for the HP Jetdirect print server and set up an entry for it in th...

Page 156: ...ng Make sure you turn the scheduler on when you set up your print queues Printing a Test File To verify that the printer and print server connections are correct print a test file 1 At the UNIX system prompt type lpr Pprinter_name file_name where printer_name is the designated printer and file_name refers to the file to be printed Examples for BSD based systems Text File lpr Ptext1 textfile PCL Fi...

Page 157: ...f Internet Protocol TCP IP is listed and enabled in the list of components used by this connection the necessary software is already installed Proceed to Configuring a Network Printer for Windows 2000 Server 2003 Systems If not go to step 2 2 If you have not previously installed the software Windows 2000 Server 2003 In the Local Area Connection Properties window click Install In the Select Network...

Page 158: ...ort Click Next 6 In the Add LPR compatible printer window a Enter the DNS name or IP address of the HP Jetdirect print server NOTE Some client applications may not support the direct entry of an IPv6 address However support through the use of name resolution may be available provided the appropriate IPv6 records are configured in DNS If name resolution is supported you can enter the print server s...

Page 159: ...g the HP Jetdirect Print Server Printing from Windows Clients If the LPD printer on the Windows server is shared Windows clients can connect to the printer on the Windows server using the Windows Add Printer utility in the Printers folder LPD on Windows XP Systems This section describes how to configure Windows XP networks to use the HP Jetdirect LPD Line Printer Daemon services The process consis...

Page 160: ...rint queue for the HP Jetdirect print server for example raw text auto or binps c Click OK 6 Select the manufacturer and printer model If necessary click Have Disk and follow the instructions to install the printer driver Click Next 7 Click Yes to keep the existing driver if prompted Click Next 8 Type a printer name and if desired click this printer as default if desired Click Next 9 Select whethe...

Page 161: ... is supported you can enter the print server s host name or a fully qualified domain name FQDN on these applications 6 In the dialog box labeled Name of printer or print queue on that server in lowercase type the name of the print queue for the HP Jetdirect print server for example raw text auto binps or user specified print queue 7 Select OK 8 Select Close and OK to close the Properties box ENWW ...

Page 162: ...152 Appendix A LPD Printing ENWW ...

Page 163: ... files to the printer but does not interpret them For proper printing print files must be in a language recognized by the printer such as PostScript PCL or unformatted text For formatted print jobs you must first print to a file from your application using the driver for the selected printer then transfer the print file to the printer through an FTP session For formatted print files use binary ima...

Page 164: ...t commands Although the ls and dir commands are always accepted the HP Jetdirect FTP server supports a single data connection for printing at a time The transmission mode for an FTP data connection with the HP Jetdirect print server is always in stream mode which marks the end of file by closing the data connection Once a data connection is established the file transfer type ASCII or binary can be...

Page 165: ...t servers only port1 is available cd specifies the root directory of the HP Jetdirect FTP server quit quit or bye terminates the FTP session with the HP Jetdirect print server bye dir dir or ls displays the contents of the current directory If this command is typed in the root directory a list of available ports for printing is displayed For supported HP Jetdirect print servers only port1 is avail...

Page 166: ...d to a desired port and use put filename Ready to print to PORT1 230 User logged in ftp pwd 257 is current directory default port is PORT1 HP Color LaserJet 4500 ftp cd port1 250 Changed directory to PORT1 ftp pwd 257 PORT1 is current directory HP Color LaserJet 4500 ftp bin 200 Type set to I Using binary mode to transfer files ftp put d atlas temp ftp_test ps 200 PORT command successful 150 Openi...

Page 167: ...fer to your printer User guide or print a control panel menu map for more information The printer s graphical control panel is used to access the Jetdirect print server menu items Graphical control panels typically display 18 characters on a line and as many as four lines at a time In addition scrolling may be supported to allow display of additional lines On graphical control panels navigation bu...

Page 168: ... BOOTP Use BootP Bootstrap Protocol for automatic configuration from a BootP server DHCP Use DHCP Dynamic Host Configuration Protocol for automatic configuration from a DHCPv4 server If selected and a DHCP lease exists DHCP RELEASE and DHCP RENEW menus will be available to set DHCP lease options AUTO IP Use automatic link local IPv4 addressing An address in the form 169 254 x x will be automatical...

Page 169: ...AUTO IP A link local IP address 169 254 x x will be set LEGACY The address 192 0 0 192 will be set consistent with older Jetdirect products PRIMARY DNS Specify the IP address n n n n of a Primary DNS Server SECONDARY DNS Specify the IP address n n n n of a Secondary Domain Name System DNS Server IPV6 SETTINGS ENABLE Use this item to enable or disable IPv6 operation on the print server ON IPv6 will...

Page 170: ...er a 32 hexadecimal digit IPv6 node address using the colon hexadecimal syntax Use the keypad or navigation buttons to specify each hexadecimal digit or separator colon Use the Select or numerical keypad 6 button to enter each digit or colon Pressing the Select button after the last entry saves the address PROXY SERVER For printers MFPs that support this feature Specifies the proxy server to be us...

Page 171: ... is accepted The print server will appear as a secure site HTTPS OPTIONAL Access using either HTTP or HTTPS is permitted IPSEC or FIREWALL KEEP DISABLE If the print server and device support IPsec then IPSEC will appear on the menu If the print server and device do not support IPsec then FIREWALL will appear on the menu With IPsec support both IPsec and Firewall rules are supported Without IPsec s...

Page 172: ...peration of SNMP communications by accessing predefined SNMP objects on the printer MFP device Select YES to choose this test or No to not choose it DATA PATH TEST This test helps to identify data path and corruption problems on a PostScript printer MFP device It sends a predefined PostScript file to the printer MFP device However the test is paperless the file will not print Select YES to choose ...

Page 173: ...sults will not be printed EXECUTE Specify whether to initiate the ping test Selet YES to initiate the test or NO to not run the test PING RESULTS PACKETS SENT PACKETS RECEIVED PERCENT LOST RTT MIN RTT MAX RTT AVERAGE PING IN PROGRESS REFRESH Use this item to view the ping test status and results using the control panel display You can select the following items PACKETS SENT Displays the number of ...

Page 174: ...tings can be selected CAUTION If you change the link setting network communications with the print server and network device may be lost AUTO default The print server uses auto negotiation to configure itself with the highest link speed and communication mode allowed If auto negotiation fails either 100TX HALF or 10TX HALF is set depending on the detected link speed of the hub switch port A 1000T ...

Page 175: ...ED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE AUTHOR BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT...

Page 176: ...des software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT AS IS AND ANY EXPRESSED OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT I...

Page 177: ...ludes cryptographic software written by Eric Young eay cryptsoft com The word cryptographic can be left out if the routines from the library being used are not cryptographic related 4 If you include any Windows specific code or a derivative thereof from the apps directory application code you must include an acknowledgement This product includes software written by Tim Hudson tjh cryptsoft com THI...

Page 178: ...168 Appendix D Open Source Licensing Statements ENWW ...

Page 179: ...g 24 BOOTP Server Configuration 25 Identifying 125 BOOTP DHCP IN PROGRESS 134 BOOTP RARP IN PROGRESS 134 Browsers embedded web server 60 HP Web Jetadmin 11 C CA certificate embedded Web server 91 Cert Expires 121 137 Certificate Authority See CA certificate Certificates Validity period 86 CF ERR ACCESS LIST EXCEEDED 134 FILE INCOMPLETE 133 INVALID PARAM 134 LINE TOO LONG 133 MISSING PARAM 134 TRAP...

Page 180: ... from Telnet 55 FAIL RESERVING PRINTER NUM 131 Firewall embedded Web server 93 FIRMWARE REVISION 120 Firmware upgrades embedded Web server 78 Obtaining 5 TFTP configuration 35 Flow control 53 FRAME TYPE 126 FRAMING ERRORS RCVD 122 FTP printing Commands 155 Example 156 Exiting 155 Introduction 153 TFTP configuration 29 G Gateway Bootptab file 26 embedded Web server 68 H Hardware address arp command...

Page 181: ...iguration Control panel 164 embedded Web server 77 Telnet 53 TFTP 34 Locally administered address LAA 52 64 77 120 LPD Line Printer Daemon See LPD printing LPD printing Setup overview 143 TFTP configuration 29 UNIX 144 Windows 2000 147 LPD Queues embedded Web server 78 Telnet 46 User defined 78 143 M MAC address See Hardware address Mac OS solutions 14 Verifying configuration 15 Manufacturing ID 1...

Page 182: ...160 PSERVER CLOSED CONNECTION 132 Q Queue names LPD printing 46 79 143 Queue poll interval Telnet 51 TFTP 34 R RARP Server identifying 125 RARP IPv4 using 38 RCFG NetWare 83 90 Refresh rate embedded Web server 81 Telnet web refresh 33 48 Renaming the printer AppleTalk networks 74 Requirements embedded web server 60 Internet Printer Connection software 12 LPD configuration 142 Reset security Contro...

Page 183: ... RCVD 122 Transport Layer Security TLS 4 Traps TFTP configuration 33 Troubleshooting Cold reset the print server 110 Configuration page error messages 129 Disable the print server 111 Flow chart 112 U UNABLE TO ATTACH TO QUEUE 131 CONNECT DHCP SERVER 134 CONNECT TO SERVER 131 FIND SERVER 130 GET NDS SRVR ADDR 133 LOGIN 131 SENSE NET NUMBER 132 SET PASSWORD 131 UNEXPECTED PSERVER DATA RCVD 132 UNIC...

Page 184: ...174 Index ENWW ...

Page 185: ......

Page 186: ... 2006 Hewlett Packard Development Company L P www hp com ...

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