To start HP PC Hardware Diagnostics UEFI:
1.
Turn on or restart the computer, quickly press
esc
, and then press
f2
.
After pressing
f2
, the BIOS searches three places for the HP PC Hardware Diagnostics (UEFI) tools in the
following order:
a.
Connected USB drive
NOTE:
To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see
Downloading
HP PC Hardware Diagnostics (UEFI) to a USB device on page 70
.
b.
Hard drive
c.
BIOS
2.
Use the keyboard arrow keys to select the type of diagnostic test you want to run, and then follow the
on-screen instructions.
NOTE:
If you need to stop a diagnostic test while it is running, press
esc
.
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device
NOTE:
Instructions for downloading HP PC Hardware Diagnostics (UEFI) are provided in English only.
There are two options to download HP PC Hardware Diagnostics to a USB device:
Option 1: HP PC Diagnostics homepage
—Provides access to the latest UEFI version
1.
Go to
http://hp.com/go/techcenter/pcdiags
.
2.
Click the
UEFI Download
link, and then select
Run
.
Option 2: Support and Drivers pages
—Provide downloads for a specific product for earlier and later
versions
1.
Go to
http://www.hp.com
.
2.
Point to
Support
, located at the top of the page, and then click
Download Drivers
.
3.
In the text box, enter the product name, and then click
Go
.
– or –
Click
Find Now
to let HP automatically detect your product.
4.
Select your computer model, and then select your operating system.
5.
In the
Diagnostic
section, click
HP UEFI Support Environment
.
– or –
Click
Download
, and then select
Run
.
Using HP PC Hardware Diagnostics (UEFI) (select models only)
77
