HP Brio BA210, User Manual

Page: 43 / 102

PC Displays an Error at Startup
35
PC Displays an Error at Startup
When your PC starts up it performs a Power-on Self Test (POST) to test
your hardware configuration for any problems. If a problem is detected
during the POST, either an error is displayed on your PC’s monitor or a
series of beeps can be heard. The following section describes what to do if
your PC encounters one of these errors.
Memory Test Error
Note: this error is indicated by a series of beeps while the screen remains blank
Have you checked that... How
The PC’s memory modules are installed
correctly 1 Disconnect the power cord.
2 Remove the PC’s cover (refer to page 49).
3 Check the memory modules are correctly
installed, of the correct type and in the correct
sockets (refer to page 61).
4 Close the PC, reconnect the power cord and
check that the PC boots (starts).
The PC’s memory modules are working 1 Disconnect the power cord.
2 Remove the PC’s cover (refer to page 49).
3 Replace the memory modules by known working
memory modules from the same model of PC
(refer to page 61).
4 Close the PC, reconnect the power cord and
check that the PC boots (starts).
Run DiagTools. Refer to page 42.
Advanced Troubleshooting
You are using the latest BIOS for your PC Download the latest BIOS and instructions for its
installation from HP’s Web at:
www.hp.com/go/briosuppor
t
If the problem persists, contact your authorized support provider