HP Brio BA210, User Manual

Page: 37 / 102

Hardware Problems
29
The Printer Doesn’t Work
The Printer Will Not Print
Have you checked that... How
The printer is on Check the power and data cables are correctly
connected. Press the printer’s power button.
There is paper in the printer Check the printer’s paper tray
You didn’t plug in the printer’s parallel data cable
(where applicable) when the PC was already on 1 Shut the PC down, then restart it.
2 Try to print again.
The correct printer driver is installed Check that the correct printer driver is installed on
your PC by clicking on the
Start menu, then
selecting Settings Printers . Your printer’s
driver should be displayed in the Printers window.
The printer is configured correctly • Click on the
Start
menu, then select
Settings
Printers . Right-click on the icon for the
printer you want to use and ensure that S SS Seeeetttt aaaassss
ddddeeeeffffaaaauuuulllltttt is selected and that the printer is set to
work online.
•
If the printer is on your network, you can set it
up by browsing for it in
Network
Neighborhood
, clicking on the printer’s icon,
then clicking on Install in the File menu.
• Print out a test page to test the printer
The parallel port is configured correctly in the PC’s
Setup
program
1 Switch the PC OFF then ON.
2 When the message Press F2 to Enter
Setup
appears, press the
F2
key. Check the
correct setting is selected under I/O Device
Configuration Parallel Port
in the
Advanced menu.
3 This setting should be
Auto
(for Windows 95,
98 and 2000) and Enabled (for Windows NT
4.0)
The Printer Prints Garbled Information
The correct printer driver is installed Check that the correct driver is installed on your
PC by clicking on the
Start menu, then selecting
Settings Printers
. The driver for your printer
should be displayed in the Printers window that
appears.
The printer’s data cables are connected properly Check the cables and, if it still does not work,
check the product documentation