Rev. D
78
KDMU000799
02/6/04
SECTION 12:
TROUBLESHOOTING
12.1 TROUBLESHOOTING
PROCEDURES
Refer
to
Figure 1
and the drawings in
Section 14
for assistance in locating and
identifying parts discussed in the following list of issues.
Refer to
Section 13
for removing the lower dome module and the KD6i from the back
can, pendant dome, or weather dome. If the solutions listed do not fix the problem,
consult the factory for technical assistance at 1-800-796-2288.
Any equipment returned to Ultrak for warranty or service repair must have a
Return Material Authorization (RMA#) for its repair. The RMA# must be clearly marked
on all return packages
12.2 NO
VIDEO
Possible
solution:
1. Verify power to all pieces of equipment in the system.
There is a green LED on the circuit board in the back can or top dome that is lit
when the board is receiving 24V ac power.
2. If multiple scans and a video switcher are in the system:
a. Make sure the camera is called up on a monitor at the controller.
b. Bypass the switcher and connect the video from the KD6i to the monitor.
If video is present, verify correct video connections to switcher
3. Power down all system components for 15 seconds and then return power.
4. Check fuse F1: 1.6A, 250V, Slo-Blo, 5mm x 20mm (located on circuit board in back
can or top dome).
5. On standard units, make sure the video cabling is connected properly at the BNC
connector in the back can or pendant dome. If the CAT5 option is installed, verify
wiring is connected properly at terminal strip TB3 in the back can or dome.
6. If UTC option or CAT5 option is installed in top dome, verify jumpers W3 and W4
on top dome interface board are set properly.
7. If CAT5 option is installed in top dome, verify DIP switch SW1 is set for correct
cable length.
8. If the UTC or CAT5 option is installed in the top dome, verify that jumper W8 and
P10 on the scan video board, 519 539-1020, are in the correct positions.
9. If multiple scans are in the system, exchange one of the scan units from another
back can or pendant dome. Set the address of the exchange unit to the existing
unit. Call up the scan using the controller (each unit has a unique address). If
video is present, the problem is isolated to the scan assembly.
