
HA7062D Manual Rev 1.01
www.holzworth.com
Page 56 of 105
10.0 ERROR MESSAGES & TROUBLESHOOTING
If a measurement cannot be initialized the instrument will provide an error message. When using
the Holzworth GUI, the GUI will display the message. If a custom application is being used, users
must send the command :SENS:PN:CORE:ERROR? to query the error message. Possible error
messages and descriptions/troubleshooting tips are shown below.
For technical support with errors, save and send a debug file to [email protected]
Error Message:
"LO1/LO2 calibration table(s) missing. Run LO calibration from the Inputs Menu".
Description
:
This error message applies to External LO mode. Prior to making External LO
measurements the LO's must be calibrated for phase locking to the DUT. If the user does not
run the calibration this message will appear.
Troubleshooting
:
Confirm the LO Source setting is correct (set to either Internal or External).
Run the LO Calibration sequence from the Inputs menu. If using a custom application, refer to
the LO Calibration command sequence in Appendix A. View the calibration report to confirm a
successful calibration. If calibration data appears erroneous, confirm the LO signals with a
spectrum analyzer.
Error Message:
"DUT frequency outside range of external LO's. Increase frequency counter
interval and re-calibrate LO's".
Description
:
The DUT frequency is not within the tunable range of the external LO's.
Troubleshooting
:
Confirm that the LO sources are of the same frequency tuning capability as
the DUT. Increase the frequency counter interval and re-calibrate the LO's in order to obtain
more accurate calibration data.
Error Message:
"Invalid phase detector constant calculated for LO1
and/or
LO2 path(s). Please
send debug file to [email protected]"
Description
:
The phase detector constant is calculated for every measurement. This constant
relates the measured phase noise and voltage noise.
Troubleshooting
:
If the phase detector constant is deemed invalid, the likely cause is due to
excessive RF power, large DC offsets, or large transients that have damaged hardware internal
to the instrument. Contact Holzworth Support.
Error Message: "
PLL cannot lock to DUT signal"
Description
:
The instrument cannot phase lock to the DUT for data acquisition. This is
generally due to highly unstable DUT's such as free running VCO's.
Troubleshooting
:
Ensure the instrument has had at least a 10 minute warm up period from
being powered on, and that the DUT has had sufficient warm up time if required. Change the
PLL Lock Bandwidth setting to 'Wide'. Run the LO Calibration routine.